Working days – Mon to Sat Timings – 10 am to 07 pm Location – Marol, Andheri. Role Objective: To manage the Ecommerce Business of Soulflower on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience) Role-Based Responsibilities: • Responsible to conduct, operate and increase the business of Soulflower on key account with sales plan to achieve budgeted numbers • Connect/coordinate with Account/ Category managers of the key account • Ensuring strong & healthy relationship with the account team to drive business • To understand price sensitivity and manage to price, ensuring there is price parity as per the policy • Promotions and Ads - Create and manage ads, evaluate which ads are working and optimizing the same to achieve • Online Store Operations - Manage inventory, optimize content for listings, listing hygiene as per platform standards/guidelines • Inventory planning and management aligned with sales and marketing plan, focus on top-sellers, to improve inventory turn and optimized discounting • Product focus – To make sure our top-sellers are in category/ sub category sales rank with good visibility and discoverability. • Managing and tracking payments from the partner websites, reconciliation and ensure there is no variance in the same. • Manage brand reputation through reviews/ ratings/ feedback on the account • Competition Mapping – constantly track competitor brands and product, comparative category share of Soulflower to be tracked and work on increasing it. • Use all the tools/services available on the account that can help in increasing our customer base. Qualification and Experience • Graduate • Experience: Minimum 2 years "In Beauty and Personal Care" Category(FMCG) on Ecommerce platform. Skills • Excellent Communication Skills (Written/Verbal) • A strong sense of urgency, ability to manage details and multiple tasks while responding to changing priorities and feedback • A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential About Soulflower: As a D2C Business we have grown for the past 2 decades, understanding the India consumer & offering them solutions. We are in a HYPER GROWTH BUSINESS CYCLE and are inviting TOP TALENT with Growth Mindset to be part of our journey to creating history in the world of skin and haircare. Soulflower is headquartered in Mumbai, Soulflower is a Farm2Face Brand, specializing in high efficacy, preservative-free, cruelty-free, aromatherapy, natural (ECO-CERT & ESG certified) face, skin, and hair care products. In our mission to bring to you natural and potent ingredients in their purest form, our Farm to Face initiative came into existence; products sourced, harvested and delivered from a sustainable farm, straight to your skin and hair, without any chemicals or preservatives! This Vintage brand continues to serve over 3 Million direct customers & 100 plus corporates and growing. Website: www.soulflower.in Bestseller Brand in Skin Glow and hair Growth on Amazon, Blinkit, Instamart, Tira, Flipkart, Nykaa, Tira, etc currently available across India, USA, Singapore, UAE, Japan & UK. Retail Presence across India in Shoppers Stop, Lifestyle, Noble Chemist, Reliance Retail, Lulu, Netmeds, etc. Show more Show less

Location: Marol, Mumbai Type: Full-time | 6-day week Experience: 5 years + Reports To: Revenue Head About the Role: We are seeking a highly driven and strategic Head of D2C & E-Commerce to lead our direct-to-consumer business with full ownership of website sales and digital performance. This pivotal role demands a strong balance of analytical thinking, marketing acumen, and operational excellence to drive revenue growth and customer loyalty across our online platform. Key Responsibilities: • P&L Ownership for Website Sales: Lead overall website revenue growth and ensure sales targets are met consistently. • Performance Marketing Leadership: Partner with internal teams and external agencies to drive efficient customer acquisition through Meta, Google, and affiliate channels. Manage data-driven growth with clear ROAS and CAC goals. • Data Analytics & Shopify Tool Expertise: Monitor and optimize website performance using Shopify analytics, conversion funnels, and custom data dashboards to inform strategy and execution. • Loyalty & Retention Marketing: Design and implement CRM & loyalty programs to maximize LTV (lifetime value) and retention of core customer segments. • Payment & Affiliate Partnerships: Lead negotiations and partnerships with payment aggregators and affiliate platforms to enhance the end-to-end customer journey and unlock new acquisition channels. • Customer Experience Management: Oversee the customer care team to deliver an exceptional post-purchase experience, including returns, exchanges, and proactive customer communication. • Cross-Functional D2C Team Coordination: Act as the single point of contact between marketing, product, supply chain, and customer support teams to ensure smooth execution of D2C initiatives. • Inventory & Sell-Through Management: Collaborate closely with supply and merchandising teams to manage website stock levels, plan promotional calendars, and minimize stock-outs or overstock situations. Key Requirements: • 4-7 years of experience in D2C e-commerce, performance marketing, and website management • Strong understanding of Shopify, analytics tools, Google & Meta advertising platforms • Experience in leading external agency relationships and vendor partnerships • Proven track record of scaling website sales and improving conversion metrics • Exceptional leadership, collaboration, and project management skills What You’ll Bring: • Data-first decision making with a focus on performance and ROI • Passion for customer-centric thinking and operational excellence • Ability to lead a high-performance team across diverse functions Show more Show less

Selected Intern's Day-to-day Responsibilities Include Regulatory compliance for NPD: Assist in researching and understanding regulatory requirements for new product development (NPD) in domestic and international markets Help compile and prepare documentation for product registrations, ingredient approvals, and certifications Collaborate with R&D and product development teams to ensure regulatory guidelines are integrated into product design and formulation Intellectual property & legal: Support in conducting preliminary research on intellectual property (IP) protection, including patents, trademarks, and copyright registrations Assist in the preparation and submission of patent applications and trademark filings Maintain records of all active IPs, including timelines and renewal dates Clinical tests & safety protocols: Work closely with the compliance manager to track and document clinical tests conducted in partnership with third-party organizations Review and organize double blind placebo and other efficacy test results, maintaining detailed reports for internal review and external audits Packaging safety & labelling: Assist in verifying the compliance of product packaging with safety standards and labeling regulations in all relevant markets Check that claims made on packaging are compliant with regulatory standards and supported by research or testing results Documentation & reporting: Help prepare compliance reports and regulatory submissions as required Maintain accurate records of ongoing and completed compliance projects Cross-functional collaboration: Coordinate with legal, marketing, and R&D teams to ensure alignment of compliance and regulatory efforts with business objectives Participate in cross-functional meetings to learn about the intersections of NPD, regulatory compliance, and marketing strategies About Company: Combining beauty and fun, Soulflower is India's leading homegrown brand of natural aroma products and a pioneer of the unique concept of 'spa at home' which has become a revolution today! Soulflower offers tempting, exciting, natural, handmade, and vibrant spa products that will transform your hectic urban life into an oasis of peace and calm. Show more Show less

Location: Marol Andheri Reporting To: Finance Manager Department: Finance & Accounts Working days: Mon to Sat (6 full days) Must have Ecommerce experience in Reconciliation with companies like Zepto, Blinkit, Amazon, Flipkart, Nykaa etc. Key Responsibilities: Credit Control: Manage the credit control process across domestic and international clients. Evaluate creditworthiness of new and existing customers based on financial data and payment history. Set credit limits, monitor ageing reports, and proactively follow up for collections. Minimize overdue payments and bad debts through timely and strategic interventions. Coordinate with the Sales team for client-specific credit issues. Reconciliation: Ensure accurate reconciliation of accounts receivables with sales invoices and collections. Oversee bank reconciliations, customer ledger maintenance, and clearing open items in Tally. Reconcile third-party portals (e.g., Amazon, Flipkart, Nykaa, etc.) for sales vs. payouts. Maintain accurate and updated documentation for audits and internal reviews. Reporting & Compliance: Prepare and analyze credit control dashboards, DSO (Days Sales Outstanding), and reconciliation reports monthly. Support statutory and internal audits with required data and reconciliations. Ensure compliance with GST, TDS, and other financial regulations relevant to receivables. Process Improvement: Identify gaps in current systems and propose improvements for more efficient AR and reconciliation workflows. Work closely with tech/ERP teams for automation and reporting enhancements. Qualifications & Skills: Bachelor’s degree in Commerce/Finance; MBA (Finance) or CA Inter preferred. 6–8 years of experience in credit control, accounts receivable, and reconciliation in FMCG, retail, or e-commerce sector. Proficient in Excel, Tally, and ERP systems. Strong analytical, negotiation, and communication skills. Ability to multitask and work under tight deadlines. Why Join Soulflower? Work with a purpose-driven, cruelty-free, and sustainable brand. Opportunity to take ownership and lead high-impact financial functions. Transparent and collaborative work culture. Show more Show less

Location: Marol, Mumbai Type: Full-time | 6-day week Experience: 5 years + Reports To: Revenue Head About the Role: We are seeking a highly driven and strategic Head of D2C Revenue & Growth to lead our direct-to-consumer business with full ownership of website sales and digital performance. This pivotal role demands a strong balance of analytical thinking, marketing acumen, and operational excellence to drive revenue growth and customer loyalty across our online platform. Key Responsibilities: • P&L Ownership for Website Sales: Lead overall website revenue growth and ensure sales targets are met consistently. • Performance Marketing Leadership: Partner with internal teams and external agencies to drive efficient customer acquisition through Meta, Google, and affiliate channels. Manage data-driven growth with clear ROAS and CAC goals. • Data Analytics & Shopify Tool Expertise: Monitor and optimize website performance using Shopify analytics, conversion funnels, and custom data dashboards to inform strategy and execution. • Loyalty & Retention Marketing: Design and implement CRM & loyalty programs to maximize LTV (lifetime value) and retention of core customer segments. • Payment & Affiliate Partnerships: Lead negotiations and partnerships with payment aggregators and affiliate platforms to enhance the end-to-end customer journey and unlock new acquisition channels. • Customer Experience Management: Oversee the customer care team to deliver an exceptional post-purchase experience, including returns, exchanges, and proactive customer communication. • Cross-Functional D2C Team Coordination: Act as the single point of contact between marketing, product, supply chain, and customer support teams to ensure smooth execution of D2C initiatives. • Inventory & Sell-Through Management: Collaborate closely with supply and merchandising teams to manage website stock levels, plan promotional calendars, and minimize stock-outs or overstock situations. Key Requirements: • 4-7 years of experience in D2C e-commerce, performance marketing, and website management • Strong understanding of Shopify, analytics tools, Google & Meta advertising platforms • Experience in leading external agency relationships and vendor partnerships • Proven track record of scaling website sales and improving conversion metrics • Exceptional leadership, collaboration, and project management skills What You’ll Bring: • Data-first decision making with a focus on performance and ROI • Passion for customer-centric thinking and operational excellence • Ability to lead a high-performance team across diverse functions Show more Show less