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0 years

6 - 7 Lacs

Gurgaon

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About the Team You will be part of a dynamic team that is at the heart of ensuring seamless operations across our platforms. Our team thrives on collaboration, innovation, and a commitment to delivering best-in-class services. We work closely with crossfunctional teams including DevOps, Infrastructure, and Application Support to ensure the highest levels of service availability and performance. About the Role We are looking for a detail-oriented and proactive Production Support Engineer to join our team. This role involves in providing L2/L3 Support. As a Production Support Engineer, you will play a crucial role in troubleshooting and debugging skills. Responsibilities: Provides L2/L3 Support Monitor production system for errors and resolve issues promptly. Address technical concerns or questions raised by users. Ensure a seamless user experience by managing disruptions effectively. Write and execute SQL queries to retrieve and analyze data for debugging. Ensure data integrity and troubleshoot issues related to databases (SQL, MySQL, MongoDB, etc) Requirements: Must be Graduated in 2023/2024 from a Tier 2 or Tier 3 college Knowledge on with any of the languages like JAVA, Python, PHP, Shell Scripting, Node.JS, JavaScript, UNIX/ LINUX etc. Knowledge on database SQL.MySQL, MongoDB and writing simple queries to get data for debugging issues. Excellent analytical and logical thinking. Quick troubleshooting and diagnosing skills. Problem-solving and debugging skills. Working knowledge of any programming language to DEBUG CODE. Web-application / MOBILE debugging skills What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About us: PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

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Barwāla

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About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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2.0 years

0 - 0 Lacs

Gurgaon

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Functions include: Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Excellent communication relationship-building and internal customer service skills Willing to work off-hours and weekends when required for projects or emergency support. Provide first level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. • Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. Travelling required for Dispatch positions. Knowledge of MDM. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Provide L1 support to non‐network attached printers Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Overtime pay Application Question(s): Are you an immediate joiner? Experience: Desktop Support: 2 years (Required) Work Location: In person

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4.0 years

0 Lacs

Hyderabad, Telangana, India

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Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance responsible for the production and independent validation of Global Markets' profit and loss and balance sheet. In this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that trading portfolios are appropriately valued. The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent management information and becoming a center of excellence delivering process simplification and efficiencies. We work closely with front office, middle office, traders and valuation control teams to drive the control agenda across the business. Job Description* Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Global Rates Trading desks. The candidate’s main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job. Primary products covered will include Fixed Income, Money markets, interest rate derivatives, FX derivatives. Responsibilities* Perform Production and Reporting of daily P&L and balance sheet to Front Office & Senior Management. Perform Reconciliation of actual P&L with trader estimates and review flash/actual variance analysis. Work closely with the trading desks on position, P&L or other issues on an ad-hoc basis. Review Front-to-Back analysis & reconciliations of front office P&L and Balance Sheet to firm sub-ledgers, Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds Analyze traders’ risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves. Control books, cost center and Business Units for line of business Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries. Develop, standardize & continuous improvement of existing processes & workflow. Monitor Testing/UAT for existing or new systems Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Optimize Operational Excellence – act as innovator and change catalyst to drive process redesign and realize efficiency across the platform Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and shareholders Be pro-active and engage control partners/ technology to identify and mitigate operational risks Build a culture and process to identify, mitigate, and control operational risk. Requirements* Education* Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute with relevant experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework with an interest and aptitude for derivative products Certifications If Any CFA / FRM certified candidates would be preferred Advanced education and/or enhanced technical qualifications are a plus Experience Range* 4 to 6 years with at least 3+ years’ experience in Global Markets Foundational skills* Should have good understanding of financial markets, Derivatives & structured notes-their hedging, funding, credit risk etc. Line experience coupled with a demonstrated ability to lead technology-based change. Proven experience of providing thought leadership to overcome challenges and lead without direct authority, excellent skills with an ability to manage the group of fast paced team supporting multiple business verticals. Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues. Has the gravity to interact at all levels of management to support resolution of complex business issues. Demonstrated ability to work in a globally matrixes and significantly multi-geography, multi-cultural offshore service delivery environment. A convincing executive presence which conveys composure and confidence in all situations, the credibility and stature to carry stakeholders through influence rather than via the hierarchy. Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders. Desired Skills Alteryx / Python / Tableau knowledge would be an added advantage. Must be proactive and be a highly motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings* 12:30 PM IST to 9:30 PM IST Job Location* Gurugram/ Hyderabad Show more Show less

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0 years

3 - 5 Lacs

Gurgaon

On-site

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Customer Service Support Advisor Job Req ID: 47294 Posting Date: 18 Jun 2025 Function: Business Services & Operations Unit: Finance & Business Services Location: Building No 14 Sector 24 & 25A, Gurugram, India Salary: Competitive Why this job matters The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision. What you’ll be doing 1. Assists in the implementation of specific Customer Service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision 3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes. The skills you’ll need Billing Communication Complaint Management Continuous Improvement Customer Relationship Management Decision Making Escalation Management Growth Mindset Inclusive Leadership Information Management Issue Resolution Problem Solving Requirements Analysis Stakeholder Management Technical Support Time Management Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.

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1.0 years

0 Lacs

Gurgaon

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JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Analyst Sanctions Screening What this job involves The KYC / Sanctions Screening Analyst is a role under JLL’s Global Legal Compliance (GLC) team. The KYC / Sanctions Screening Analyst will be located in a JLL Business Services (JBS) shared service centre, and will report to the Compliance / Sanctions Screening Manager within JBS. The KYC / Sanctions Screening Analyst will be responsible for: Reviewing and resolving false positives from automated daily ongoing screening; Manual uploads of names for initial screening in JLL’s global sanctions screening system; Extracting data from screening system and forwarding screening results to relevant parties within JLL; Escalating potential true matches to appropriate parties within JLL, according to sanctions screening escalation procedures, for further investigation and resolution; Ensuring screening procedures are followed consistently with a documented audit trail for all KYC / sanction match resolution actions taken; Reviewing preliminary KYC / AML materials liaising with relevant business and local legal & compliance counterparties in line with JLL’s minimum global standards Sound like you? To apply you need to be: – The KYC / Sanctions Screening Analyst must have a good knowledge and understanding of sanction law requirements, AML Regulations and KYC best practices, in addition to good technical skills to be able to navigate JLL’s sanctions screening system, extract data from the system and forward to others for escalation and resolution procedures. This includes proficiency with Microsoft Word, Excel, Outlook, and Adobe PDF. The Analyst must also be able to efficiently identify false matches and conduct initial investigation into potential true matches, and must have good communication and organizational skills to work with local Legal & Compliance teams and continuously follow up on open cases through proper resolution of potential matches identified in the system. Key skills Prior experience with a large multinational financial institution in respect of sanctions screening and AML/KYC Checks, as well as familiarity with the US OFAC and other international sanctions laws is essential. Minimum 1 years’ experience with Global sanctions screening, Anti-Money Laundering, Know Your Client checks or compliance related field, and with a large multinational financial institution or similar. Employee specification 2-year Associate’s Degree or equivalent. Strong understanding of OFAC and other international sanctions laws and Money Laundering Regulations. Good technical skills – proficiency with Microsoft Word, Excel, and Outlook, and Adobe PDF and online research tools. Team player and self-starter with ability to work proactively and co-operatively with others. Excellent communications and problem-solving skills. Fluent English language skills essential – further language(s) beneficial Strong organisation and prioritization skills, to handle and keep track of high volume of records and cases. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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1.0 - 2.0 years

1 - 2 Lacs

Farīdābād

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Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Ops Staff- Fresher / 1-2 years of experience from warehouse/hub Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler - Should possess a valid DL (Driving License)- High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

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0 years

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Gurgaon

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Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

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7.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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Job Title: Technical Writer / Proposal Writer – Knowledge Enablement & Shoring Transformation Location: India (Hybrid / Remote) About the Role: We are looking for a detail-oriented and versatile Technical Writer / Proposal Writer to support the documentation, formatting, and customization of success stories, case studies, proposals, and solutioning assets aligned to shoring transformation efforts. This role will work closely with solution teams, delivery experts, and transformation stakeholders to translate complex technical and functional outcomes into clear, compelling, and market-ready content. The writer will also help create and maintain standardized templates and reusable components to support proposal and collateral development across industries and regions Key Responsibilities: · Draft, edit, and format customer success stories, solution snapshots, and internal case studies in collaboration with solution and delivery teams. · Customize existing content to meet market-specific or account-specific requirements in coordination with the transformation office and presales. · Assist in preparing collateral for proposals, RFP responses, executive briefings, and client presentations. · Maintain and enhance a central library of reusable content, templates, and brand-aligned materials. · Ensure that all documentation adheres to company standards of quality, clarity, consistency, and visual presentation. · Collaborate with knowledge managers, proposal leads, and marketing to align tone, structure, and messaging. · Track and document updates to content based on feedback, solution evolution, or market demands. · Conduct periodic reviews and content audits to maintain relevance, accuracy, and usability. · Detail-oriented, self-motivated, and proactive communicator. · Strong team player with an ability to manage deadlines and shifting priorities. · High degree of professionalism in working with senior stakeholders across regions and functions Qualifications & Skills: · Bachelor’s or Master’s degree in Communications, English, IT, Business, or a related field. · 4–7 years of experience in technical writing, proposal writing, or presales documentation in an IT services or consulting environment. · Excellent written and visual communication skills with a strong command of grammar, formatting, and structure. · Proficiency in tools like Microsoft Word, PowerPoint, Excel, and collaborative platforms such as SharePoint, Confluence, or MS Teams. · Ability to translate complex technical and functional content into clear and persuasive narratives. · Familiarity with SAP, digital transformation themes, or IT service offerings is a strong Show more Show less

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0 years

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Brahmapur

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RL - Wheels - Sales Manager - CVCE - Branch About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. In Wheels vertical – Auto Loans (New/ Used Car loans), Commercial Vehicle Loans, Construction Equipment Loans, Two Wheeler Loans and SCF & WCF Loans to offered to an array of customers to meet their personal or business needs About the Role Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to effectively manage a team (the field force) to get customers, service and retain them for the bank and explore new business opportunities. Sales Managers manages off rolls- Relationship officers mapped responsible for selling loan products to the customers based on their needs. They monitor their team performance and motivate them to achieve the targets on weekly, monthly and quarterly basis. Key Responsibilities Manage the Off role Relationship Officers to achieve the sales targets across products (Integrated) across the various assigned channels Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Review the business productivity – Product Wise Target v/s Achievement Analysis of team. Establish sales objectives by creating a sales plan and target for all areas in lines with the assigned business objectives and targets Strengthening and building relationship with dealer principal and manager To keep updating on present available finance schemes and to suggest any new schemes as per the geography, product, customer profile and competition Responsible for leading, guiding and supporting teams of specific regions and getting results as per the set targets and objectives Desired Qualifications Optimal qualification for success on the job is: Graduation / Post graduation with commercial vehicle loans work experience Field related experience (from reputed Bank/ NBFC) Team handling experience ( team of 5 alteast) Role Proficiencies: For successful execution of the job, a candidate must possess the following: Knowledge o Experience of handling Sales Function in Retail Lending vertical would be preferred Abilities o Knowledge of industry, technology, marketing, and product trends o Knowledge of regulatory guidelines and norms o Ability to conduct research and data driven insights o Ability to manage complex client situations o Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment o Ability to handle pressure and meet deadlines o Ability to coach and mentor others o Demonstrate exceptional leadership skills, portraying an ability to move and inspire a large sales group in a unified direction and vision

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10.0 years

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Bengaluru North, Karnataka, India

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Overview As the Head of Global Finance Hub - India at Linesight, you will lead highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will build on your vast industry experience which will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. You will be mentored and supported by industry leaders and given the tools to grow. You will also be involved in and contribute to our business strategy as we continue to evolve. For us lasting trusted relationships are everything, both with our teams and our clients. This is a newly created role responsible for buidling and leadership of a new global finance hub in Bengaluru, India and reporting to the APAC Director of Finance. The new Global Finance Hub will comprise members from core Finance teams: Financial Reporting, FP&A, Tax & Compliance, Treasury, Accounts Payable & Receivable and Commercial Finance. We anticipate the team will comprise 15 FTEs initially but expect it will grow rapidly. The successful candidate will be an experienced leader with the technical skills and experience to build relationships with Finance Leadership and manage a team spanning multiple finance functions. The Opportunity In This Role You Will Engage regularly with the Finance Leadership team and manage internal customers located in APAC, USA and EMEA Manage recruitment of new roles across various Finance Functions Lead a growing Global Finance Hub Team Understand stakeholder issues and proactively identify solutions Input to process reviews and identify enhancement opportunities We Would Love To Hear From You If You Are ACA/ACCA/CIMA qualified Have 10+ years' PQE finance experience in audit/accounting/analysis Are experienced building teams and leading people Have experience working with and influencing overseas stakeholders Have experience working in a finance shared services team and ideally have helped develop this service offering Have broad experience of Finance functions and Finance Operations plus experience with Oracle Fusion would be an advantage Are results driven, self-motivated and resourceful Are comfortable in a start-up environment and happy to be hands-on initially Are able to communicate with and coordinate stakeholders from across the globe, comfortable managing multiple time zones Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun About Us Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we’re not like the others. We’re different. Unique. It’s our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world’s most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight , you can truly discover the power of team ! Diversity, inclusion and accessibility Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you ! Show more Show less

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0 years

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Sambalpur

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Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”

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0 years

0 - 0 Lacs

Jājpur

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SEOFIED International , a leading global digital marketing and IT services company, is hiring fluent English-speaking Tele callers for its night shift marketing and sales operations in Jajpur, Odisha. With over a decade of experience serving clients across the USA, UK, Canada, and Australia, SEOFIED offers a dynamic work environment and excellent growth opportunities for ambitious professionals. Position Details Tele caller – Night Shift (Cold Calling & Digital Sales) Location - Jajpur, Odisha Vacancies - 3 Shift Timing - 7:00 PM – 3:00 AM Key Responsibilities: Make outbound cold calls to potential customers Handle inbound queries and provide product/service details Generate and qualify leads for the sales team Share information about pricing, offers, and services Maintain accurate call records and follow-up details in CRM Meet daily/weekly targets and contribute to team success. Candidate Requirements: Excellent spoken and written English (mandatory) Strong communication and convincing skills Prior experience in tele calling or lead generation preferred Willing to work night shifts Self-motivated, organized, and result-driven Salary & Benefits: Fixed salary: ₹10,000 – ₹15,000/month Incentives on successful deal closures Free food and accommodation provided by the company Career growth opportunities within SEOFIED International How to Apply: Send your resume to hr@seofied.com with the subject line “Application for Telecaller – Night Shift” Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Night shift Ability to commute/relocate: Jajpur, Orissa: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Expected Start Date: 01/07/2025

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Bhubaneshwar

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Role purpose To offer exceptional customer service whilst maximising all initial sales opportunities and all future online sales. Rostered hour: Wednesday and Thursday from 7 am to 3 pm at Cairns Domestic Airport. Key accountabilities Deliver excellence in customer service Follow the sales process in order to maximise sales and promote to all customers our online products range for all transactions- Travel Money card, Online Sales etc Embrace the Digital mindset-SocialMedia- google reviews/facebook/Instagram. Understand features and benefits of all Travelex product lines Use every opportunity to upsell and cross-sell Recognise the warning signs of questionable transactions and mitigate possible effects of the sale Adhere to promotional marketing offers Manage till stocks Achieve individual KPIs / targets Fully investigate overs and shorts (differences) and report Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements Ensure compliance to legal and corporate requirements Maintain high standards of housekeeping and presentation of stores Contribute to the success of the team Complete training within required timelines Any other reasonable instructions as required by the business Role-specific experience and skills Retail, cash handling and/or banking experience Excellent customer service skills Excellent numerical ability Excellent knowledge of product, services and procedures Demonstrated experience working with computer systems Ability to work independently as well as in a team environment Ability to handle routine activities with attention to accuracy and detail Flexibility to work different shifts and locations as required English language skills General experience and personal qualities Self-aware, open-minded with a high degree of personal and professional integrity Demonstrated a will to win and a positive attitude. The ability to build and manage relationships, developing trust and credibility with customers, partners, peers, teams, internal and external stakeholders A strong record of performance delivery in their area of expertise, through increased sales and/or performance against KPIs The ability to analyse issues and solve problems. Able to overcome customer objections to close the sale. Drive customer focus in everything we do to gain and retain high quality customers for the long-term success of Travelex

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2.0 years

2 - 4 Lacs

Puri

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If you are looking to excel and make a difference, take a closer look at us… If you are looking to excel and make a difference, take a closer look at us… Our People Make the Difference We believe our employees are our greatest assets. In an effort to continuously develop human capital, Hong Leong Bank offers an inclusive work environment for employees to develop their full potential and give back to the communities where we operate. Working with us gives you the opportunity to do things that make a real difference in people’s lives. If you are looking to excel and make that difference, take a closer look at us and click here to find everything you need for a rewarding and fulfilling career. Our inclusive work environment and effort to continuously develop our human capital will surely enrich your working experience. Join us, and take your career to new heights. Job Responsibilities: Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road show and any other sales activities to achieve sales targets. To actively cross selling Banking/Financial products. Assess/evaluate and propose credit applications diligently. Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding. Provide excellent customer service and uphold professionalism to reflect Bank’s image Seek continuous improvement in the following areas to enhance job skills and competencies :- o Product knowledge / Selling skills / Market intelligence / Competitor’s check Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance Participate in strong teamwork and working relationship with colleagues at all times Do you have what it takes? We are currently looking for talents who have:- Candidate must possess at least a Diploma in any field. Required skill(s): PCE (General), PCE (Life), PCE (Unit Linked), CEILLI At least 2 year(s) of working experience in the related field is required for this position. About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.

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20.0 years

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Bhubaneshwar

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RL - Wheels:Sales Manager - Auto Loan - Hybrid INTERNAL USAGE: No. of Vacancies: 1 Reports to: ASM - Hybrid Is a Team leader? Yes Team Size: 2 -3 Grade: AM, DM, M Business: Retail Lending Department: Wheels Sub Department: Wheels Location: Mumbai About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products • Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. • Responsible for launching new products in market • Ensure key customer satisfaction through customer service of the highest quality • Handle all end to end activities related to the product i.e. from Login to Disbursement • Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows • Responsible for acquisition of channel partners for sourcing products - Connectors • Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients • Prevent/ minimize the fraudulent/risky proposals entry into the system • Provide timely feedback to central team for improvements in product features and processes • Conduct training on selling/product • Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Desired Qualifications Optimal qualification for success on the job is: Graduation and Post-graduation in management from a recognized institute 20 years+ of related experience Role Proficiencies: For successful execution of the job, a candidate must possess the following: Knowledge Abilities

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10.0 years

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Hyderabad, Telangana, India

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Officer, Client Onboarding Who We Are Looking For Client Onboarding Organization is the operational infrastructure for State Steet Markets and consists of Client Service and Operations and we are looking for a seasoned strong leader for our Client Onboarding team in India. Due to the role requirements this job needs to be performed primarily in the office with some flex work opportunities available Why this role is important to us The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. With our FX solutions, investors can access a wide range of markets and jurisdictions using our decision-making and strategy planning tools, diverse funding options and trading strategies. We deliver sophisticated avenues to tap into new sources of liquidity, capitalize on market opportunity and transact efficiently in any market environment. We have a range of solutions from various high- to low-touch principal execution methods, and outsourced agency hedging and execution solutions through our currency management offering. Join us if making your mark in the capital markets industry from day one is a challenge you are up for. What You Will Be Responsible For The Onboarding Assistant Vice President will be responsible for managing the client onboarding teams across various products supporting all regions in Hyderabad/Bangalore/Mumbai, India, as well as various projects and initiatives that support or enhance onboarding. The role will work closely with the Client Onboarding teams, Relationship Managers, Trading, Legal, Credit and Operations teams to facilitate the onboarding process. The role is also responsible for driving and executing a variety of technology initiatives, regulatory and other projects designed to enhance the client onboarding process and client experience. The successful candidate will drive these strategic initiatives through the management of prioritization, development of requirements and execution of project milestones and deliverable designed to reduce time to onboard our clients leading to shorter times to revenue and better client experience. Responsible for the day to day operations and service levels of the State Street Markets Onboarding Teams in India. Assists with managing, leading, and developing a team of onboarding professionals. Assure funds/accounts have been accurately set up in all necessary systems Resolution of any onboarding issues and managing escalations Adhering to established procedures and controls; monitors and resolves pending and aged onboarding items Interact with Sales, traders, internal teams, and counterparts regarding discrepancies if any Ensure that your team meets the agreed SLA, KPI and KRI and evidence of the same documented every day. Assists business area with inquiries pertaining to onboarding; coordinates response to Clients and other internal teams. Ensure timely resolution of client onboarding issues while keeping senior management team informed of any potential risks. Identify and analyze any operations risks related to current process and recommend procedural changes/improvements as needed Demonstrate effective communication skills (written and verbal) – ensuring key stakeholders are regularly appraised on progress relative to milestones Understand front to back onboarding process and contribute to any process improvement ideas Demonstrate effective risk management skills – capture and communicate probability and impact to key stakeholders, ensure appropriate mitigation strategies are agreed. Works collaboratively across globally on key initiatives. Manage multiple project initiatives designed to enhance workflow and reduce risk. Liaise with systems personnel, and key business stake holders to identify and prioritize systems initiatives designed to improve onboarding. Develop and maintain effective working relationships with key stake holders across business lines to ensure effective contribution to project goals and objectives. Drive and participate in various technology initiatives associated with client onboarding. Lead process for regular meetings with Business Heads and Managers to communicate results and issues What We Value These skills will help you succeed in this role Demonstrate ‘Risk Excellence’ culture in your behaviour and nurture the same within the team, Foster an environment of openness and transparency that fuels effective challenge, debate and open discussion. Establish a culture of collective ownership giving all staff a clear sense of both responsibility and accountability. Develop effective working relationships with staff at all levels across all locations Ensure that all staff adheres to the expected Code of Conduct. Holistic understanding or client onboarding process Should have 10 years of experience in knowledge services environment serving Capital Market in client onboarding domain with people management experience Communicates with other team members from diverse background in an effective manner. Influences and motivates the team. Creates an empowering climate. Projects an inspiring presence and collaborates by fostering a network of communication. Demonstrates flexibility and effectiveness with changing environments, tasks, responsibilities & people. Open to change and new ideas while maintaining core goals and values. Adapts behaviour and work methods in response to new information, changes or organization demands. Ability of an individual to facilitate the continuous development of individual & organizational competencies, developing other’s potential through the sharing of expertise and providing timely feedback. Continues to coach and mentor staff. Track and monitor the workflow queues/day to day workload/pending requests/mailbox to avoid any potential issues and delays and ensure 100% SLA and accuracy and timelines for BAU deliverables. Drive opportunities to work across groups in support of client needs, contribute to enhancing operating model and transformation initiatives, deliver on business and regulatory initiatives as per set timelines, achieve our financial commitments by providing better client service. Understand and assess internal control environment to drive year-over-year improvement and enhancement of internal controls – promote self-identification working in partnership with the global Business Controls teams Required Competencies Work as a team player in a global team environment Ability to work and communicate with people across organizational units Demonstrate a high standard for customer service and proactively managing work queues Handling and monitoring issue and query mails and escalating issues promptly as required to Senior Management Strong risk mitigation, problem solving, and decision making skills Effective in process improvement and expense reduction Experience in managing teams in multiple regions Ability to think critically and resolve complex problems Strategic mindset – looking at bigger picture for the future of the organisation Change agent with abilities to navigate challenges effectively Education & Preferred Qualifications Advanced degree or certification relevant to finance and business administration (master’s degree a plus) 10+ years in client onboarding, operations in the financial services industry and overall understanding of financial products, specifically State Street Markets products. Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Job ID: R-772357 Show more Show less

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35.0 years

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India

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Job Description Division - HR Department-HLTW Functional Area-Occupational Health Centre, Gurgaon 2. Reporting Functional reporting to: DPM—HLTW Administrative reporting to: DPM-- HLTW Location -Gurgaon/Manesar 3.Background i) Educational Qualification-Essential : Graduate/Diploma 4. Job Role & Responsibilities : Annual Health Checkup- MIS of Annual Health Checkup -All Category Centrally maintaining Record of Annual Health Checkup of 25-to-35-year Manpower Plants. Keeping records of Annual checkup data of Gurgaon Plant Employees Keeping Track of eligible employees for Annual Health Checkup Vs Employee Attended Annual Health Checkup Data collection of annual health checkup and follow up with hospitals to ensure timely delivery of AHC reports. Verification & Payment Processing of AHC Invoices Cost Comparative Analysis & Trend of Expenses. Pre-Employment Medical Check up Coordination in Medical of Regular employees, TW/APP, CW, Student Trainees for Joining. Keeping Record all joining & Medically Fit/Unfit Cases. Health Data of Hazardous Areas Data maintenance & MIS of hazardous areas health checkup Data Updation & Keeping Track of Life Style & Critical Diseases like Hypertension, Diabetes & Stress Echo cases and other diseases. Department CW Attendance, Wages & compliances Preparation of monthly Departmental Roaster of CW Manpower and updation of same in CL01 Contractual System. Verification and updation of CWs Attendance in system Ensure timely disbursement of their salary by service providers. Adherence of working days & Over time Compliances. Automation- To explore Hospital menu in HR Assist Application & add various welfare benefits in application. Implementation of changes in application & System with support to IT team. Purchase orders and payment advice for the medicines purchased for OHC. Inventory of OHC Assets/Record Room Coordination of Health Talks of Specialist 5.Competency Requirements Technical/ Functional: Proficiency in Data Management & Computer Operations 6.Behavioral: Team player Good at people management with process orientation Networking skills Excellent Verbal & written Communication skills Good Analytical & Problem-solving skills Customer obsession – Cool, Calm, composed

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0 years

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Brahmapur

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The candidate has to do all the jobs dealing with customers, assist the housekeeping team, and perform the basic job of a room attendant like greeting hotel guests providing customer service, and answering questions from guests. keeping tidy and sanitized rooms. replacing bed linens and towels. restocking hotel food and beverages. keeping hallways clean and unobstructed. reporting room vacancy status. Job Types: Full-time, Permanent Pay: ₹85,000.00 - ₹100,000.00 per year Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Work Location: In person

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India

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Roles & Responsibilities * Build and maintain relationships with internal and external customers. * Monitor registration and admission standards followed by the team and submit reports as required * Provide courteous service to clients and respond promptly and tactfully to their request or inquiries. * Responsible for identifying critical areas in the operations and resolving all major and minor discrepancies. * Handling quality related documentation and implementation. Maintain criteria related to same & the related database. * Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. * Responsible for identifying critical areas in the front office / OPD operations and resolving all major and minor discrepancies. * Updating new tie-ups as part of business relations. Requirement * Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. * Regular updates to be provided to the team members. * Ensuring that the team is skilled, competent and motivated to perform its duties. Ensure adequate manpower at all counters NOTE : Female only Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person

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3.0 years

0 - 0 Lacs

India

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Job Description: We are seeking an experienced and dedicated Housekeeping Supervisor to join our hospitality team. The ideal candidate should have hands-on experience in supervising housekeeping operations in a hotel or resort environment , with a strong focus on cleanliness, team management, and guest satisfaction. Roles & Responsibilities: Supervise daily housekeeping operations and staff deployment Inspect guest rooms, public areas, and back-of-house for cleanliness Ensure adherence to hygiene, safety, and quality standards Train and monitor housekeeping attendants Maintain inventory of cleaning supplies and linens Coordinate with Front Office & Maintenance for room readiness Handle guest requests, complaints, and service recovery professionally Prepare duty rosters and manage shift schedules Requirements: Proven experience (3-5 years) as a Housekeeping Supervisor in the hotel industry Strong leadership and team coordination skills Working knowledge of cleaning equipment, chemicals, and hotel SOPs Ability to multitask and maintain high service standards Knowledge of safety and hygiene regulations Minimum qualification: 10+2 or Diploma in Hotel Management preferred Basic English communication required Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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India

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About Retail Lending: The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank About the Role: Relationship Managers (RM) are responsible to get customers for the bank and explore new business opportunities. RMs are responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Topline Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events, various activities etc Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors, DSAs etc Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training for Sales executives and Direct Selling Agents (DSA) on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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Guwahati

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Job Summary: We are seeking a friendly, organized, and professional Office Receptionist to be the first point of contact for our company. The ideal candidate will have excellent communication and customer service skills, a positive attitude, and the ability to manage multiple tasks efficiently in a fast-paced environment. Key Responsibilities: Greet and welcome visitors, clients, and employees with a warm and professional demeanor. Answer, screen, and route incoming phone calls and emails. Maintain a clean and organized reception area. Manage scheduling for conference rooms and assist with meeting setups. Receive, sort, and distribute daily mail and deliveries. Maintain visitor logs and issue badges as needed. Assist with administrative tasks such as data entry, filing, photocopying, and document preparation. Support other departments with clerical tasks as requested. Coordinate with office suppliers and service providers to ensure smooth daily operations. Qualifications: High school diploma or equivalent required; associate’s degree or certification in office administration is a plus. Proven experience as a receptionist, front desk representative, or similar role preferred. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Professional appearance and attitude. Ability to handle sensitive information with discretion. Job Type: Full-time Pay: ₹6,000.00 - ₹8,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person

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0 years

2 - 3 Lacs

Guwahati

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Do you like keeping up appearances? Can you keep up the pace and run our show? As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling? Can you keep up the pace and run our show? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Housekeeping Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Housekeeping Supervisor: Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved Supervises the housekeeping team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Takes ownership of the departmental programmes that advance service standards, profitability and cost control Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Housekeeping Supervisor: Experience in housekeeping Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills INDHOTEL

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0 years

1 - 2 Lacs

Guwahati

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Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are the final piece of the puzzle, they are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Guest Service Associate (F&B), you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Guest Service Associate (F&B) : Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships whilst promoting the company culture and values. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Guest Service Associate (F&B) : Experience in food & beverage service beneficial but not essential Hands-on approach with a can-do work style-Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned Personal integrity, with the ability to work in an environment that demands excellence Experience of working with IT systems on various platforms Strong communication skills CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com. INDFOH

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Exploring Service Jobs in India

The service job market in India is vibrant and diverse, offering a wide range of opportunities for job seekers. From customer service to hospitality to healthcare, service roles play a crucial role in various industries across the country. If you are considering a career in the service sector, this article will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Hyderabad
  5. Pune

These cities are known for their thriving service industries and offer a plethora of job opportunities for service professionals.

Average Salary Range

The salary range for service professionals in India varies depending on the industry and level of experience. On average, entry-level service roles can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the service sector, career progression often follows a hierarchical structure, with opportunities for growth and advancement at each stage. A typical career path in service roles may include positions such as Customer Service Executive, Team Leader, Operations Manager, and ultimately, Service Director.

Related Skills

In addition to specific service skills, professionals in this field are often expected to have strong communication, problem-solving, and interpersonal skills. Knowledge of customer relationship management (CRM) systems and proficiency in relevant software applications can also be beneficial.

Interview Questions

  • What motivated you to pursue a career in the service industry? (basic)
  • Can you provide an example of a challenging customer interaction you have faced and how you resolved it? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests simultaneously? (medium)
  • Describe a time when you had to handle a difficult customer. How did you manage the situation? (medium)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a service-oriented role? (medium)
  • How do you handle stressful situations in a fast-paced service environment? (medium)
  • Can you give an example of a time when you went above and beyond to assist a customer? (medium)
  • How would you handle a situation where a customer is dissatisfied with your service? (medium)
  • What do you think are the key qualities required to excel in a service role? (basic)
  • How do you ensure accuracy and attention to detail in your work as a service professional? (basic)
  • Describe a time when you had to work collaboratively with a team to achieve a common goal. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a successful service improvement initiative you have implemented in the past? (medium)
  • How do you handle confidential customer information in a service role? (basic)
  • What steps would you take to resolve a recurring service issue faced by customers? (medium)
  • How do you measure the success of your service delivery? (medium)
  • Describe a situation where you had to deliver bad news to a customer. How did you handle it? (medium)
  • What do you find most rewarding about working in the service industry? (basic)
  • How do you ensure consistency in service quality across different customer interactions? (medium)
  • What role do you think technology plays in enhancing customer service experiences? (basic)
  • How do you handle a situation where a customer is being unreasonable or demanding? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a service issue? (medium)
  • How do you prioritize customer feedback and incorporate it into your service delivery? (medium)
  • Where do you see yourself in your service career five years from now? (basic)

Conclusion

As you prepare for your job search in the service industry, remember to showcase your skills, experience, and passion for delivering exceptional service to potential employers. By honing your interview skills and being well-prepared, you can confidently pursue exciting opportunities in this dynamic and rewarding field. Good luck!

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