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125.0 years
6 - 6 Lacs
Gurgaon
On-site
Work within the Productions Operations technical team, primarily focused on Front Office applications technical support to users. Team is responsible for delivering day to day support, issue resolution, incident/problem management, and small technology change. Application support is focused on Aladdin and Portware as the key systems, along with other existing toolsets including Bloomberg TCA, Liquidnet, Tradeweb, and trading venues. Drive issue resolution, participate in testing, develop procedural documentation and manuals. Continuously look for opportunities to improve service levels, system performance and vendor relations. The role is part of a global team covering US, EMEA and APAC regions. The team provides support during regional business hours 7am-6pm, handing over responsibility from region to region during the global working day. The position is based in India. MAIN RESPONSIBILITIES Provide day-to-day support for primarily Front Office application suite including Aladdin and Portware. Other applications may come into scope for India team to support Perform issues resolution, incidents/problems management Track BAU support issues, bug fixes and changes with vendors Work with cross-functional teams to resolve technical issues with the system Perform testing of Front Office application suite for patching infrastructure and enterprise tool changes. Manage user on-boarding and certification renewals. Manage the identification, resolution and escalation of risks and issues Work within the FO operations team with responsibility for managing controls and risk exceptions for vendor, risk and internal project reporting (40%) Ensure support documentation is maintained in collaboration with the Development Team KEY SKILLS AND EXPERIENCE Effective communication and presentation skills that can be used with both technical and business audiences Customer focused and highly service aware - able to demonstrate experience in setting and meeting deadlines Risk aware - able to demonstrate experience identifying and mitigating risks Able to form effective relationships with the business and to understand business drivers Able to form effective relationships with development teams, technical services teams, third party vendors. Technical skills required to diagnose issues at levels 2 and 3 Experience with ServiceNow platform Knowledge of an enterprise scheduling system, ability to write and maintain scheduling jobs Knowledge of cloud-based infrastructure (preferably Amazon Web Services) PERSONAL QUALITIES Basic understanding of investment management in terms of products, processes, and systems Approachable & able to work with people at all levels in the organization (demonstrable Team player) Inquisitive, pro-active, with good logical, analytical, and diagnostic skills Strong attention to detail Self-starter, uses own initiative Strong written and oral communication skills Owns and resolves issues Ability to gain an in-depth understanding of all Front Office systems and business processes QUALIFICATIONS AND TRAINING Qualifications in project management and / or software development methodologies would be beneficial Understanding of ITIL processes About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 22 hours ago
12.0 years
3 - 4 Lacs
Gurgaon
On-site
Associate Director, Product Solutions & Strategy (PSS) Role Overview: The Associate Director in the Product Solutions & Strategy (PSS) team will be a visionary leader responsible for strategizing and delivering world-class product solutions tailored to meet the needs of PayU merchants. This individual will lead a high-performing team, drive cross-functional collaboration, and ensure the implementation of customized and scalable technology solutions that align with PayU’s goals. The role combines leadership, client-centric product innovation, and operational excellence to elevate PayU’s competitive advantage in the digital payments space. Key Responsibilities: 1. Team Leadership and Development: - Lead, mentor, and motivate the Product Solutions & Strategy (PSS) team to achieve objectives. - Foster an environment of continuous learning and growth, equipping the team with tools for success. - Encourage ownership and accountability among the team members. 2. Strategic Initiative and Planning: - Spearhead the development and execution of strategic roadmaps for enterprise & SMB merchant solutions. - Align team goals with organizational strategies to drive scalable and innovative product solutions. 3. Stakeholder Management: - Act as a key liaison between Merchants, the sales team, and Product teams to define and implement customized solutions. - Maintain active communication with senior leaders, sales teams, and engineering/product/Operations units to ensure client expectations are met. 4. Product Innovation and Oversight: - Define and design new business solutions that meet client business objectives. - Innovate and propose new products and services to help PayU stay ahead of market trends. - Address and mitigate gaps between custom and core product offerings. 5. Knowledge of Indian Payment Ecosystem: - Demonstrate deep knowledge in the payments landscape, including UPI, Net Banking, BBPS, Cards, PPI wallets, QR, Subscriptions, Cross Border Payments and other APMs. - Leverage expertise in fintech payment solutions to identify market-specific needs and add value to service offerings. - Continuously monitor and analyze market dynamics to anticipate upcoming trends and adapt strategies to meet the evolving payment ecosystem. 6. Operational Excellence: - Drive efficient processes for the delivery of solutions, ensuring timelines, budgets, and customer satisfaction objectives are met. - Oversee performance metrics and ensure consistent improvements in product solutioning and Merchant satisfaction. 7. Drive Product Adoptions and Go-To-Market (GTM): - Lead cross-functional efforts to drive product adoption and usage among PayU merchants. - Develop and execute Go-To-Market strategies for product launches and enhancements, ensuring alignment with PayU’s strategic objectives. - Collaborate with marketing and sales teams to build awareness and advocacy for PayU’s product offerings within target markets. 8.Segment-Wise Strategy Development: - Drive a segment-wise strategic approach to tailor solutions that align with the unique needs of different Merchant needs. - Leverage market insights to identify key segments and design specific value propositions for each segment. - Ensure effective execution of these strategies to maximize product adoption and merchant satisfaction across different market segments. 9.Business and Merchant Impact: - Build trust-based relationships with Merchants by demonstrating technical and business acumen. - Present PayU’s innovative products stack solutions to address their challenges and contributions to PayU’s revenue growth initiatives. Key Qualifications and Skills: 1. Experience: - 12+ years combined experience in presales, product solutions, or product management within fintech or technology environments. - Proven track record as a leader in the digital payments industry or relevant field. - Expertise in managing relationships with enterprise clients and balancing stakeholder objectives. 2. Educational Background: - Bachelor’s Degree in Engineering, Computer Science, or a related field is mandatory. - MBA or equivalent advanced degree will be highly Preferred. 3. Knowledge and Technical Expertise: - Comprehensive understanding of online payment systems, including familiarity with the Indian payments ecosystem and regulatory frameworks. - Strong engineering background to provide technical guidance to customers and internal stakeholders. - Proven ability to evaluate, integrate, and predict emerging technologies or payment platforms. 4. Leadership and Soft Skills: - Exceptional strategic thinking and problem-solving abilities. - Proven ability to manage large teams and deliver consensus-driven leadership across organizational levels. - Outstanding verbal and written communication skills, able to represent PayU at high-level client meetings and forums. - Strong track record of driving impactful results and managing simultaneous priorities. What Success Looks Like: Delivery of innovative, high-quality product solutions that enhance merchant satisfaction and loyalty. Effective development and scaling of the Product Solutions & Strategy team’s capabilities and reach. Continuous process improvement resulting in optimized product delivery times. Enhanced collaboration between PSS, sales, and product/engineering/Ops/L&C teams to leverage synergies. Anticipation and adaptation to industry trends and developments within the Indian and global fintech landscape. Why Join Our Team? This Associate Director role in the PSS team offers the opportunity to make a meaningful impact by leading a dynamic team, influencing industry-leading product developments, and partnering with some of the best minds in fintech to drive PayU’s vision of revolutionizing digital payments. If you thrive in a challenging yet rewarding environment where innovation and leadership converge, this role was made for you!
Posted 22 hours ago
1.0 - 3.0 years
0 - 0 Lacs
Kurukshetra
On-site
Job Title : Front Office & Billing Executive Location : Cygnus Superspeciality Hospital, Kurukshetra, Haryana Job Type : Full-Time Experience : 1–3 years preferred Job Summary Cygnus Superspeciality Hospital, Kurukshetra is hiring a dedicated and professional Front Office & Billing Executive to efficiently manage patient reception and billing processes. The ideal candidate will have prior hospital experience, good communication skills, and basic accounting knowledge. Key Responsibilities Welcome and guide patients, attendants, and visitors politely. Manage patient registration, appointments, and file preparation. Generate accurate OPD/IPD bills using hospital billing software. Handle payments via cash, card, UPI, and issue proper receipts. Process insurance claims and coordinate with TPAs for approvals. Assist in patient discharge billing and clearance procedures. Maintain front desk area and ensure accurate record-keeping. Coordinate with doctors, nursing staff, and departments for smooth service delivery. Qualifications & Skills Graduate (preferred: B.Com or healthcare-related degree) 1–3 years of experience in hospital front office or billing Proficient in hospital billing software (e.g., Medisys, HMIS) Good communication in English and Hindi Basic accounting knowledge Courteous, professional, and patient-friendly Benefits Salary as per industry standards PF, ESI (as applicable) Supportive work environment On-the-job training provided To Apply: Apply directly through Indeed. Job Type: Full-time Pay: ₹11,000.00 - ₹15,100.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Experience: total work: 2 years (Required) Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 20/06/2025
Posted 22 hours ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description HumbleBean Coffee is a specialty coffee roastery and café based in Bangalore, dedicated to serving thoughtfully sourced, meticulously roasted, and expertly brewed coffee. At HumbleBean, we believe that great coffee is built on relationships — from the farmers who grow our beans to the guests we serve every day. Our cafes reflect our passion for quality, transparency, and a warm, welcoming experience that feels both personal and elevated. In addition to our handcrafted coffee, we offer a curated menu of fresh, honest food, made using simple, clean ingredients. Our spaces are designed to foster genuine human connection — whether you're here for your morning pour-over, a working afternoon, or a casual meal with friends. As we continue to grow, we're looking for passionate individuals who share our commitment to hospitality, coffee excellence, and creating memorable customer experiences. Role Description This is a full-time on-site role for a Cafe Manager in Bengaluru. The Cafe Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring customer satisfaction, handling food & beverage services, and driving sales. Roles & Responsibilities: Responsibilities and essential job functions include but are not limited to the following - Completes store operational requirements by scheduling and assigning staff; following up on work results. Identifies current and future customer requirements by establishing rapport with customers and other staff who are in a position to understand service requirements. Maintains and models a calm demeanour during periods of high volume or unusual events. Continues to keep the store operating to standard and sets a positive example for the shift team. Exhibits a willingness and desire to share coffee knowledge and stories with others. Displays a ‘customer first’ attitude by training and holding staff accountable for delivering exceptional customer service. Solicits feedback from the customers Ideal For: Ideal for: Passionate leaders with hospitality experience who thrive in coffee culture. Show more Show less
Posted 22 hours ago
0 years
7 - 9 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Consultant - T & E Audit! In this role you will play a key role in understanding the project requirements and client landscape for crafting, implementation and reporting Responsibilities Own solution delivery for an End-to-End transaction monitoring for Travel and Entertainment Expenses Perform checklist based audit of expense reports submitted by employees on Concur Coordinate with the relevant employees and stakeholders to get clarifications and details about the transactions Follow up with the employees and other stakeholders for missing information Review the travel and expense reports, Vendor payments and other data using data analytics and excel tools. Follow up with functional teams to remediate the non-compliances identified during the review. Prepare and circulate daily / weekly / monthly progress reports with relevant stakeholders Experience in service delivery, work with all levels of staff and supervision of team members. Preferred experience of working in international client facing roles. Qualifications we seek in you! Minimum qualifications Good interpersonal skills in English both written & Oral Good Excel, Visio and PPT skills Strong focus on attention to detail and the desire to deliver accuracy and quality Preferred qualifications Knowledge of T&E tools like Concur, Workday, AppZen, etc is a plus Knowledge of basic process/ policy requirements with respect to T&E and AP is a plus Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Consultant Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 18, 2025, 11:26:26 PM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 22 hours ago
8.0 years
0 Lacs
Gurgaon
On-site
Join our Team Job Summary We are seeking a BMC Helix ITSM Administrator to manage, support, and optimize BMC Remedy ITSM applications. The ideal candidate should possess deep technical expertise in BMC ITSM modules, strong troubleshooting skills, and a solid understanding of ITIL processes. Provide support and configuration for core BMC ITSM modules: Incident, Problem, Change, Asset, and Service Request Management. Design and implement workflow customizations, filters, escalations, and business rules. Configure custom approval flows, notification mechanisms, and dynamic data forms within Smart IT and Digital Workplace (DWP) Provide performance tuning, upgrade support, and migrations. Develop custom modules and smart applications using BMC Innovation Studio Build and maintain REST/SOAP API integrations with external systems such as Active Directory etc. Required Skills & Qualifications: 8+ years of experience in BMC Remedy / Helix ITSM administration Deep hands-on experience with Developer Studio, Innovation Studio, and Smart IT Proven track record of designing and customizing ITSM workflows and module-level enhancements Strong understanding of CMDB architecture, Discovery integration, and service modelling Experience in enterprise integration using REST, SOAP, and middleware connectors Proficiency in designing dashboards using BMC Smart Reporting and other BI tools Strong problem-solving and RCA skills in high-availability production environments Excellent understanding of ITIL v4 practices; experience in compliance-driven environments (e.g., SAMA, NCA ECC) Nice-to-Have Skills: Exposure to BMC Helix Innovation Suite Smart Apps development Familiarity with container orchestration (e.g., Docker/Kubernetes for Helix on-prem setups) Scripting experience (Python, JavaScript, Shell) for automation and integration tasks Knowledge of database query tuning and BMC system schema (PostgreSQL, Oracle) Awareness of compliance frameworks like SAMA CSF, NCA ECC, ISO 27001, or COBIT Experience with Agile/DevOps environments and CI/CD integrations (e.g., Jenkins, Git) Familiarity with BMC Discovery, BMC Helix ITOM, or AIOps features is an advantage Preferred Certification: BMC Certified Professional: Helix ITSM BMC Certified Developer: Helix Innovation Suite BMC Certified CMDB Specialist ITIL v4 Foundation or Managing Professional Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 767833
Posted 22 hours ago
6.0 - 9.0 years
0 Lacs
Gurgaon
On-site
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is currently seeking a System Engineer to join the Cloud Services team. The successful candidate should have a several years in a system engineering role, with hands on experience working with various datacenter and enterprise level technologies and applications. Must be flexible in technology exposure and willing to stretch beyond what they currently know. The ideal candidate will need to possess exceptional team player skills, while also being self-motivated and driven to consistently deliver outstanding customer support. Additionally, the selected candidate will have demonstrated experience with troubleshooting production problems as well as implementing, upgrading and maintaining enterprise level systems and services. Responsibilities: Act as technical interface to CDI Clients to facilitate effective delivery of Datacenter and Cloud related services: Datacenter & Collocation Management Infrastructure-as-a-Service Backup-as-a-Service Disaster Recovery-as-a-Service Design, implement, troubleshoot, analyze, and maintain internal and external customer environments. Create, request, and present technical specifications and requirements. Perform hardware and software installations, upgrades and maintenance. Participate in after-hours maintenance and on-call rotation. Identify, research, and resolve technical problems. Support Level 2 and Level 3 Engineers for problems identified with systems and network, and act as an escalation point for Managed Services support technicians. Standard system administration duties including equipment installation, System/Application install and patch management, log analysis, etc. Interface with third party vendors as liaison between client and vendor. Utilize superior customer service skills to provide first level interface for CDI clients. Plan and implement system automation to improve service efficiency and consistency. Create thorough documentation records of design specifications and instructional manuals as necessary to enable Managed Services personnel to be effective in understanding and managing client delivered services. Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures. Engages in continuous learning to stay abreast on new and emerging technologies. Qualifications: 6-9 years of prior IT experience; prior experience working for a service provider a plus Prior customer service experience Working experience with one or more infrastructure monitoring, alerting, and ticketing platforms Working experience managing & implementing virtualization technologies - vSphere, Hyper-V, Prism Working experience managing & implementing network virtualization technologies – NSX-T preferred. Experience working with dynamic Routing protocols such as BGP/OSPF/ISIS/EIGRP Working knowledge of service provider networking including various MPLS technologies such as SR/LDP/RSVP-TE Experience with various firewalls including Cisco ASA/FTD, Palo Alto Networks, and FortiGate Knowledge of Provider edge networking configurations and requirements a plus Experience working in a service provider NOC supporting multiple customers Working experience of basic Linux administration such as managing file permissions, adding users, or setting up basic services Team player with excellent communication skills and the ability to manage assignments independently Nurturing personality and the desire to help in the development and mentoring of level 1 technicians Ability to achieve successful outcomes in handling difficult situations and to work with various customers and management levels Analytical and troubleshooting skills Ability to work in a fast-paced environment Shows initiative and acts independently to resolve problems Ability to manage multiple priorities and follow through on projects to completion Works effectively both as a team member and independently Effectively utilizes tools to resolve issues and escalates appropriately Proficient in documentation creation leveraging Microsoft Visio & Office. Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance Excellent written, communication, and problem-solving skills are a must Experience with VMware vCloud Director a plus Experience with Zerto Virtual Replication a plus Experience with Public Clouds (AWS/Azure) a plus Experience with Automation/Orchestration/scripting (ansible/python/PowerShell) a plus CCNP Service Provider VMware vSphere Certifications a plus Azure/Amazon Certifications a plu Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Posted 22 hours ago
0 years
0 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Consultant – Internal Audit and SOX! In this role, you will be responsible for working on projects encompassing the entire gamut of Sox – from conceptualization to designing to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a detailed SOX framework implementer role Responsibilities Play a key role in the assignments including developing project plans, allocating resources, and leading staff members. Handle SOX and Audit engagements. Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive. Design and assess process and controls and drive improvements. Ability to address queries on SOX and audit issues. Understand the COSO 2013 and experience in process documentation, developing RCMs, report writing, root cause analysis, remediation and should be able to provide mentorship to the other team members. Qualifications we seek in you! Minimum qualifications / skills CA or MBA Graduate + CIA Experience in service delivery, team handling, work with all levels of staff and supervision of team members. Good analytical and communication skills. Good understanding of technical platforms and risk management practices. Preferred qualifications / skills Preferred experience of working in international client facing roles on SOX and Audit engagements. Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA Required overall experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. With meaningful experience in SOX projects. Must be able to work, at times, multiple assignments simultaneously. Excellent report writing and presentation skills, an analytical mind, and problem solving abilities. Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly Good PC skills, including Word, Excel, Visio. Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Consultant Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 19, 2025, 12:27:11 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 22 hours ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery. SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end. A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future! Requirements PRODUCT TECHNOLOGY STACK Enterprise: Microsoft Azure / M365 MDM: InTune, Kandji SaaS: Jira, Confluence, Miro, Figma, Keeper, Adobe, DocuSign, Github Hardware: Mac & Windows Laptops, iPhones EXPECTATIONS AND TASKS We are seeking a motivated and customer-focused L1 IT Support Agent to join our IT team and provide first-line technical support in a Microsoft Cloud environment. This role is ideal for individuals early in their IT careers who are passionate about cloud technologies and eager to grow within a Microsoft-focused ecosystem (Azure, Microsoft 365, Intune, etc.). Working times: IST (UTC +5.5) 08:00 - 17:00 - Asia & Australia IST (UTC +5.5) 14:30 - 23:30 - Europe & Americas On-Call Duty will be scheduled in 12-hour shifts during off-peak hours and weekends First-Line Support & Issue Resolution Deliver initial support for Microsoft 365, EntraID, Intune, Kandji, and Teams. Resolve common issues with accounts and authentication. Escalate complex cases to L2/L3 while maintaining ticket ownership. User & Device Management Perform basic user admin (passwords, licenses, groups, mailboxes). Support device setup and compliance via Intune and Kandji. Troubleshoot Mac, Windows, and iPhone hardware. Monitoring, Documentation & Collaboration Monitor service dashboards and respond to alerts. Log and manage tickets in Jira Service Management and follow SLAs. Maintain knowledge base articles in Confluence. Work with internal teams to improve support processes and user experience. Work Experience 2+ years of experience in IT support, with experience in Microsoft cloud environments. Familiarity in Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and EntraID. Experience supporting both macOS and Windows environments, including iOS device support. Hands-on experience with ITSM platforms, ideally Jira Service Management. Strong organisational, problem-solving and communication skills. Ability to work independently and within a team. Willingness to learn and adapt in a fast-paced environment. Benefits BENEFITS Benefits You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence and extensive customer network of a more established organisation. At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive compensation packages and progression opportunities based on merit. We offer pension plans and life insurance for financial security. Our health and wellbeing benefits include private medical insurance, wellness cover, and an employee assistance program. Additionally, our mobility benefits vary based on seniority level and include company car benefits and transportation assistance. Furthermore, we provide additional perks such as celebration rewards, a jubilee program, and a meal program. SAP FIONEER DIVERSITY COMMITMENT SAP Fioneer believes in the power of innovation that each employee brings and would like to leverage the qualities and appreciate the unique competencies that each diverse person brings to the company. Show more Show less
Posted 22 hours ago
3.0 - 4.0 years
0 Lacs
Gurgaon
On-site
Purpose of the function A committed individual focused on handling agent inquiries and ensuring that we increase our wallet share from the agents through effective and efficient inquiry handling process. Commercial Responsibilities Manage Agent Inquiry. Ensure timely (within 2hours of ticket creation) response to agent inquiry. Coordinate with product/pricing team to procure rates to create proposal for agent. Follow-up with agent on response. Maintain and monitor the response to create various performance matrices. Keep GND manager and other stakeholders on any variations, both positive and negative. Operational Responsibilities Timely information to product team on business closure. Ensure maintenance of data quality. Highlight anticipated issues proactively. Identify root cause and create action plan for resolution. Sales Responsibilities Enable Route development managers/GND Managers with data to promote more business with agents. General Responsibilities Acquire a thorough understanding of pattern of business from agents(VIP & System partners). Anticipate and suggest scope of improvement. Ensuring new wins by analyzing previous lost quotes. Timely distribution of necessary reports to relevant stakeholders. Timely escalations when needed. Function / Market & Industry Knowledge Knowledge and experience in customer experience management. Understanding of pricing and various components that may influence proposal creation. Knowledge of geography and orientation for essence of time. Overall understanding of business processes and interdependencies. Preferred: knowledge and experience in Continuous Improvement Process methodologies Skills & Competencies Ability to create/write quote requirements clearly for use by other employees. Good communication and interpersonal skills – able to work effectively with individuals across all levels of the Company. Proactive, meticulous and able to take good ownership of tasks assigned. Possess good attention to details. Strong execution and coordination skill. Strong sense of responsibility and ownership. Educational background / Work experience Bachelors degree from reputed university. Knowledge of working on various systems related to pricing platform Must have experience of 3-4 years in logistics or freight forwarding industry. Minimum 2 years of pricing experience Language skills Fluent in English (written and spoken) Additional local language is an advantage Rights and Authorities Ensure that highest level of standards are maintained within GND request desk. Any kind of non-adherence of resistance to be escalated to relevant internal or external stakeholders. Any additional task, apart from mentioned in this document, to be highlighted to reporting manager The scope of work of each employee includes the job description, but is not limited to it. Subject to an agreement with functional and disciplinary manager. Company Introduction: For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services. With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference. Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us. cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background. Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow Ready to get things moving? Join our team! Learn about Life at cargo-partner here. View our Privacy Policy.
Posted 22 hours ago
2.0 - 3.0 years
0 - 0 Lacs
India
On-site
Branch Manager – Brillix Juelier Private Limited Location: KNY House, 1534 Sector 57, Gurugram, Haryana Nearest Metro: Sector 56 Working Hours: Monday to Saturday, 9:00 AM – 5:30 PM Lunch: Complimentary for all staff Position Overview Brillix Juelier Private Limited, a distinguished name in the jewelry industry, is seeking a dynamic and experienced Branch Manager to lead our Gurugram branch. This role requires a proactive leader with a strong background in retail management, team leadership, and customer service excellence. The Branch Manager will be responsible for overseeing daily operations, driving sales performance, ensuring compliance with company policies, and fostering a positive work environment. Key Responsibilities Branch Operations Management: Oversee and streamline daily branch activities to ensure efficient and smooth operations. Sales & Business Development: Develop and implement strategies to achieve sales targets, enhance customer acquisition, and expand market presence. Team Leadership & Development: Recruit, train, and mentor branch staff, fostering a collaborative and high-performance team culture. Inventory & Stock Management: Ensure accurate inventory records, manage stock levels, and coordinate with suppliers for timely replenishment. Customer Relationship Management: Maintain high standards of customer service, address client inquiries and concerns promptly, and build long-term relationships. Compliance & Reporting: Ensure adherence to company policies, industry regulations, and prepare regular performance reports for senior management. Financial Oversight: Monitor branch financial performance, manage budgets, and implement cost-effective measures. Qualifications & Skills Educational Background: Bachelor’s degree in Business Administration, Retail Management, or a related field. Experience: Minimum of 2-3 years in retail management, preferably within the jewelry or luxury goods sector. Leadership Skills: Proven ability to lead and motivate a team, with strong interpersonal and communication skills. Customer Focus: Strong commitment to delivering exceptional customer service and building lasting client relationships. Analytical Abilities: Ability to analyze sales data, identify trends, and make informed decisions to drive business growth. Technical Proficiency: Familiarity with retail management software and Microsoft Office Suite. Compensation & Benefits Salary: Competitive, commensurate with experience. Incentives: Performance-based bonuses. Benefits: Health insurance, Provident Fund, and other company perks. Work Environment: Supportive and collaborative team culture. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Work Location: In person
Posted 22 hours ago
0 years
0 Lacs
Ludhiana, Punjab, India
On-site
Company Description Based in Ludhiana City, The Education Culture is an online resource platform offering expert quality content for students, administrators, and researchers. Our team of highly skilled content writers produces original and up-to-date content across various fields. Founded by Priya Garg and Dev Garg, the company has been a milestone in the education sector for over a decade. We provide personalized and distinctive education solutions, backed by our top-notch research and development team. Our mission is to innovate and expand our service offerings to benefit numerous students and professionals. Role Description This is a full-time on-site role for an experienced Video Editor located in Ludhiana. The Video Editor will be responsible for video production and editing, color grading, and creating motion graphics and graphics. Day-to-day tasks include assembling raw footage, refining audio and visual components, applying color correction, and integrating motion graphics to enhance the final product. Qualifications Proficiency in Video Production and Video Editing Skills in Video Color Grading Experience with Motion Graphics and Graphics Strong attention to detail and creativity Excellent organizational and time-management skills Ability to work collaboratively in a team environment Bachelor's degree in Film Production, Multimedia Arts, or a related field Experience in the education industry is a plus Salary : As per skills and Experience. Interested candidates can share their resume at hr@educationculture.net or what's app at 8293820604. Show more Show less
Posted 22 hours ago
1.0 - 3.0 years
4 - 8 Lacs
Gurgaon
On-site
Min Qualification – B.E. or B.Tech or Diploma in Electrical Engineering or Mechanical Engineering or Mechatronics Engineering or Industrial Automation Required Experience – 1 to 3 years of working experience with Manufacturing or Service or Machine developers or warehouse industries. This scope covers high-tech intelligent sorter and conveyors and other all Material Handling Equipment’s and Sort slides including Carts, Cages, Trolleys and Hand Pallet Trucks (CCTH). This also covers control and related hardware, software handling such as PLC, HMI, SCADA, VFD’s etc. Ability to problem solve PLC code and complex fieldbus IO and SCADA systems. Understanding of Warehouse Control Systems and Telegrams. Experience either building, commissioning or problem-solving Electrical Controls and Instrumentation Panels. Ability to understand integrated MHE conveyor systems within the FC and the systems that interact outside of the FC. Ability to understand flow of processes. Understanding of Industrial communication protocols like ProfiBus, ProfiNet, Ethernet IP, and demonstrable ability to problem solve those systems. Experience of Barcode recognition technology. Experience Reading and Updating Electrical and Controls Schematics and Documentation, SOP’s and VSOP’s, Ability to analyse metrics and data and identify system and machine optimization opportunities Experience of Change Management processes. Work within a shift team and take the lead in resolution of controls related issues and improvements. Experience of commissioning special purpose machinery. Working knowledge of Machine Safety Regulations and Safe Working Practices. Basic understanding of IT systems like IP Networking, Server Architecture, SQL Databases. Experience working within Controls or Electrical Projects as part of a team. Basic Qualifications & Experience PLC programming and implementation experience with one of the following: Siemens S7, Allen-Bradley, Mitsubishi, Omron, etc. Project management, organization and problem-solving skills Good written and verbal communication skills. Ability to be able to operate with minimal supervision Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 22 hours ago
4.0 years
0 - 0 Lacs
Haryāna
On-site
We are looking Male Candidates for Front Desk Executive for Gurgaon Sect. 27 location. Position - Front Desk Executive Corporate Office Location – Millennium Plaza, Sector-27 Gurgaon-122009 Salary – Best in industry. Experience - 4-7yrs Interview Process – F2F About Role – Front Desk Executive to manage our front desk operations efficiently while handling administrative tasks with strong expertise in Excel, inventory management, and external coordination. The ideal candidate should be proactive, reliable, and capable of managing both in-office and out-of-office responsibilities, including visits to the bank and other related tasks. Key Responsibilities: Manage front desk duties including greeting visitors, handling incoming calls, and managing correspondence. Maintain and update various Excel reports (attendance, inventory, vendor lists, etc.). Track and manage office inventory – procurement, stock records, and consumption reports. Coordinate with vendors and service providers. Ensure smooth communication between departments and external stakeholders. Handle administrative and clerical duties as needed. Perform external office tasks such as: Visiting banks for deposits, documentation, etc. Submitting and collecting documents from government offices or vendors. Any other official outdoor work as assigned. Interested candidates may send resume on whatsapp: 9315597190 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Application Question(s): Are you well versed in Advance Excel? Education: Bachelor's (Required) Experience: Front desk: 4 years (Required) Language: English (Required) Willingness to travel: 25% (Required) Work Location: In person
Posted 22 hours ago
0 years
5 - 6 Lacs
Gurgaon
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Process Excellence Manager What this job involves: High level of independence Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative benefits as a part of the Process Excellence team for JLL. As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. Facilitates stand-ups for process improvement projects Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities: Verbal and written communication MS PPT, Excel, project management applications Comprehensive Data collection and analysis Creative problem solving Potential requirements include but are not limited to the following Bachelor’s degree or equivalent work experience LEAN Expert / Six Sigma Black Belt/Green Belt (Must) Excellent communication and presentation skills (verbal and written) Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners Build effective working relationships with internal partners and colleagues You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you Sounds like you? To apply, you need to have: Impeccable expertise We’re looking for University Graduates / Post-Graduates or equivalent work experience in process excellence / business excellence / Black Belt/Green Belt roles. Black Belt/Green Belt certification is a must with minimum of eight (8) years’ industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Demonstrated experience in leading / supporting large scale End to end projects using Lean Six Sigma / Design thinking approach. Experience in working with automation teams to drive digitization. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive attitude What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 22 hours ago
4.0 years
6 - 9 Lacs
Haryāna
On-site
Job Description Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer - (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; what will be from what is Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that's you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to 2nd level of support for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforce s Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level
Posted 22 hours ago
7.0 years
0 Lacs
Greater Hyderabad Area
Remote
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Summary The Genesys Data & Analytics Team The Data & Analytics team is a central team comprised of Data Engineering, Data Platform/Technologies, Data Analytics, Data Science, Data Product, and Data Governance practices. This mighty team serves the enterprise that includes sales, finance, marketing, customer success, product and more. The team serves as a core conduit and partner to operational systems that run the business including Salesforce, Workday and more. The IT Manager of Analytics plays a pivotal role within the Enterprise Data & Analytics organization at Genesys. This role is responsible for leading a team of analysts and driving delivery of impactful analytics solutions that support enterprise functions including sales, finance, marketing, customer success, and product teams. This leader will oversee day-to-day analytics operations, coach and mentor a team of analysts, and collaborate closely with stakeholders to ensure alignment of analytics deliverables with business goals. The ideal candidate brings hands-on analytics expertise, a passion for data storytelling, and a track record of managing successful analytics teams. This position offers flexible work arrangements and may be structured as either hybrid or fully remote Responsibilities Lead and mentor a team of analytics professionals, fostering a collaborative and high-performing culture. Promote & drive best practices in analytics, data visualization, automation, governance, and documentation. Translate business needs into actionable data insights through dashboards, visualizations, and storytelling. Partner with enterprise functions to understand goals, define key metrics, and deliver analytics solutions that inform decision-making. Manage and prioritize the team’s project backlog, ensuring timely and quality delivery of analytics products. Collaborate with data engineering and platform teams to ensure scalable and reliable data pipelines and sources. Contribute to the development and maintenance of a shared analytics framework and reusable assets. Advocate for self-service analytics and data literacy across the business. Ensure compliance with data privacy, governance, and security policies. Requirements 7+ years relevant experience with Bachelor's / Master's degree in a natural science (computer science, data science, math, statistics, physics. etc.) Proven ability to lead and inspire analytics teams, delivering results in a fast-paced, cross-functional environment. Strong proficiency in BI and visualization tools (e.g., Looker, Tableau, QuickSight, Power BI). Solid understanding of cloud data platforms and big data ecosystems (e.g., AWS, Snowflake, Databricks). Strong business acumen and the ability to communicate technical concepts clearly to non-technical stakeholders. Experience building and managing stakeholder relationships across multiple departments. Adept at SQL and data modeling principles Experience with statistical scripting languages (Python preferred) Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence). Demonstrates a results-oriented mindset, take thoughtful risks, and approach challenges with humility and a hands-on, resourceful attitude Preferred Qualifications Creative, innovative and solution design thinking: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable Excellent critical thinking, problem solving and analytical skills with a keen attention to detail. Skilled at running cross-functional relationships and communicating with leadership across multiple organizations Strong team player: ability to lead peers in accomplishment of common goals. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting. This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Show more Show less
Posted 22 hours ago
0 years
4 - 9 Lacs
Gurgaon
On-site
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a ServiceNow Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools. Responsibilities Participate on project teams to deploy solutions on the ServiceNow platform Lead a team of technical delivery resources Lead development and testing activities on ServiceNow Lead in the architecture and design of complex solutions Lead the creation of written deliverables Lead client demos and working sessions Lead integration design sessions and deployment Participate as technical expert in client workshops Influence direct team members and external customers regarding policies, best practices and procedures Mentor junior staff and support project leadership Obtain and maintain certifications with associated qualifications Qualifications Experience implementing ITSM, CSM, and/or ITBM Subject matter expert on the ServiceNow platform Expert level development skills on the ServiceNow platform Mastery in at least one ServiceNow suite Strong skills integrating ServiceNow with third party tools Strong knowledge on CSDM and CMDB Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Expectations Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Able to architect and lead deployment of moderately complex solution Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Participate in presales activities including scoping and positioning Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice Able to communicate beyond tactics and technology and can help customers management set strategic direction A reliable resource for marketing on thought leadership pieces for their practice Begin speaking at industry conferences Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Drive scoping, planning, and methodology for critical projects Work on complex issues Contribute to development of innovative and high impact solutions for complex client programs Provide measurable input into new products, processes, standards, and / or plans Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Posted 22 hours ago
4.0 years
4 - 5 Lacs
Gurgaon
On-site
Engineering Gurgaon, India Publicis Sapient Intermediate Hybrid 6/18/2025 111925 EnrichPlusP250611112541 Overview Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer – (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; “what will be” from “what is” Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that’s you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to “2nd level of support” for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforce's Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level
Posted 22 hours ago
10.0 years
0 Lacs
Gurgaon
On-site
Job Description Summary As a member of the Total Rewards Center of Expertise (COE) team, contributes to the development of plan design and take a lead role to enable the successful delivery of Total Rewards (Compensation, Benefits & Wellness) programs and policies in support of rewards strategy for BD. Provides in-depth analytical support and models various design alternatives (e.g. design modeling, cost analysis), develops graphs, “what-if scenarios, qualitative and quantitative analysis to leadership, in support of plan design and decision making. Develops and oversees the effectiveness of rewards related tools and processes. This role will coordinate and work closely with the Associate Service Center (ASC) in the execution of ASC rewards related activities. Job Description About BD: BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics, and the delivery of care. We have a strong presence in South Asia and are committed to fostering a culture of innovation, inclusion, and impact. Position Summary: As the Leader, Total Rewards – South Asia, you will be responsible for shaping and executing BD’s Total Rewards strategy across South Asia, including India, Bangladesh, and Sri Lanka. Reporting to the Director, Total Rewards for Greater Asia, you will ensure our compensation, benefits, well-being and recognition programs are competitive, compliant, and aligned with BD’s mission to attract and retain top talent in the healthcare industry. Key Responsibilities: Design and implement Total Rewards programs that supports BD’s business goals and HR priorities across South Asia countries. Lead annual compensation planning & budgeting, including compensation benchmarking, salary structures, annual increase cycles, and incentive programs. Oversee the design and implementation of sales incentive plans to align with business strategies, drive desired behaviors, and improve productivity. Develop and manage benefits and wellness programs, ensuring alignment with business strategy, legal compliance, market competitiveness, and cost-effectiveness. Partner with region and global TR teams on global projects such as Annual pay equity review and ensure timely implementation across South Asia Liaison with the country and regional HR shared services to ensure smooth execution of Total reward programs in South Asia; identify opportunities to streamline Total Rewards processes to drive efficiency and excellence. Build strong relationships with HR Business Partners, Finance, and Global Total Rewards teams. Qualifications: Bachelor’s degree in Human Resources, Business, Finance, or related field; Master’s degree or HR certifications (e.g., CCP, GRP) preferred. 10+ years of progressive experience in Human resources, with at least 5 years in Total rewards. Deep understanding of compensation and benefits practices in South Asia, especially India. Strong knowledge of MS Office tools with advanced capabilities in MS Excel. Experience in a multinational, matrixed organization, preferably in healthcare or life sciences sector. Strong analytical, communication, and stakeholder management skills. Why Join BD? Be part of a purpose-driven company that is transforming healthcare globally. Lead impactful initiatives that shape the employee experience across diverse markets. Collaborate with global leaders and contribute to BD’s mission of advancing the world of health™. Required Skills Optional Skills . Primary Work Location IND Gurgaon - Signature Towers B Additional Locations Work Shift
Posted 22 hours ago
0.0 - 3.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Job Requirements Job Title – Associate Relationship Manager-LAP Place of work - Rajasthan/Gujarat/Karnataka/Madhya Pradesh/Chhattisgarh/Odisha/Andhra Pradesh Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduate-Any Graduate Experience 0-3 Years in NBFCs/Banking. Show more Show less
Posted 22 hours ago
5.0 - 7.0 years
0 Lacs
Gurgaon
Remote
Position Title: Cloud Engineer Position Type: Regular - Full-Time Position Location: Gurgaon Requisition ID: 35394 JOB PURPOSE: We are seeking an experienced Cloud Operations Engineer to design and implement operational processes for cloud infrastructure. The role ensures operational efficiency and reliability within our cloud environment, which includes operational support for Azure Kubernetes Service (AKS). You'll work closely with cross-functional architecture and engineering teams to ensure the reliability of cloud services – designing, building and testing the cloud infrastructure services, components and workloads to ensure they are highly available scalable and performant. JOB RESPONSIBILITIES: Establish scalable and efficient operational procedures for cloud infrastructure, including AKS. Collaborate with cloud service providers to ensure reliable and cost-effective cloud operations. Maintain operational governance to ensure adherence to compliance and risk management requirements. Work with cross-functional teams, including IT, development, and security teams, to ensure seamless cloud operations. Manage capacity planning to meet current and future cloud infrastructure demands. Maintain comprehensive documentation of operational processes, procedures, and configurations. Monitor the health of APIs (CPU, Memory etc) Diagnose problem APIs/Function Apps and suggest corrections. Monitor the health of our SQL Managed Instance (CPU, Memory, IO operations) Recommend changes to and implement allocated resources where necessary (change/choose Service Tiers, Hardware etc.) Monitor the health of our Logic Apps (request limits, throttle problems, memory issues on VMs etc) Maintain Certificates, Security (such as client secret resets) between platforms and ensure up-time for all integrations/connections Targeting 50/50 split of effort to the stability and performance of cloud services and infrastructure, and cloud application, workload and infrastructure engineering. Automating repetitive tasks in cloud infrastructure, application and workload deployment to improve efficiency and reduce the potential for human error. Design, build, and maintain scalable and reliable systems to support applications and services on a global scale. Implement tools and frameworks for automation, monitoring, and incident response to ensure system reliability. Implementing observability, across complex cloud workloads and technology stacks. Collaborate with architects, DevOps teams, network engineers, and development teams to optimize application performance and reliability. Conduct post-incident reviews and implement solutions to prevent recurrence of issues. Develop and maintain tools for automated system monitoring and scaling, embedding tools in infrastructure deployments leveraging IaC. Influence and design infrastructure, architecture, standards and methods Influence and Influence and help design cloud infrastructure service architectures and standards for large-scale and global systems. Support developing and maintaining cloud architecture and design documents. Support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews. Maintain services during deployment and in production by measuring and monitoring key performance and service level indicators including availability, latency, and overall system health. KEY QUALIFICATION & EXPERIENCES: 5 - 7 years’ experience in cloud infrastructure engineering roles 1-3 years’ experience as Site Reliability Engineer or similar role, in a global organization. Bachelor’s degree in computer science, information systems or other related field (or equivalent work experience) Strong proficiency in architecture principles, cloud native designs and technologies, automation and orchestration frameworks and practices Hands-on experience with IaC and automation tools such as Terraform and Ansible Proficiency in Python, Scripting YAML, Microsoft DevOps, Terraform (IaC), Bash, etc.) for automation tasks. High level of proficiency with performance and scalability on cloud platforms (AWS, Azure, GCP) Experience working with edge compute and containerization technologies (Docker, Kubernetes). Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment. Demonstrated experience developing and/or architecting performant applications in public cloud. Demonstrated experience in implementing cloud observability, across complex cloud workloads and technology stacks. Demonstrated experience working with various cloud native technologies and services including compute, storage, networking, security and data services. Experience with continuous integration and continuous delivery (CI/CD) tooling and practices. OTHER INFORMATION Key internal relationships: Director, IT Operations & Platform Support, Application Support, IT Architects, ITSM Manager, Network Services, Security, IT Operations (internal and external). Key external relationships: External vendors, partners and service providers. Travel: as required. Job is primarily performed in a standard office environment. However, this could be remotely during the COVID pandemic period. McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy Job Family: Information Technology Division: Global Digital Technology Department: Cloud and Data Centre Location(s): IN - India : Haryana : Gurgaon Company: McCain Foods(India) P Ltd
Posted 22 hours ago
2.0 - 5.0 years
4 - 6 Lacs
Gurgaon
Remote
About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles' SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac]: Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We're hiring a Motion & Creative Designer focused exclusively on high-performing digital ad creatives . You'll conceptualize, design, and animate video and static assets for platforms like Meta, YouTube, and beyond. This isn't just about looking good—it's about creating visual content that sells . You'll work alongside performance marketers, copywriters, and UGC creators to build a high-volume, high-impact creative engine. If you thrive at the intersection of design, motion, and performance—you'll love this role. Key Responsibilities Performance Creative Production Design and animate engaging, high-converting ads for Meta, YouTube, and display Translate briefs and concepts into performance-first creatives that drive CAC down and ROAS up Turn UGC/raw content into polished ad units optimized for multiple formats and placements Build multiple iterations of creatives to support A/B testing at scale Creative Strategy & Experimentation Work closely with the growth team to interpret campaign data and optimize creatives accordingly Develop rapid prototypes to test hooks, formats, layouts, CTAs, and design systems Stay up-to-date on visual trends and platform-specific design best practices for Meta and Youtube Maintain a pulse on competitor ad trends and the creator economy Collaboration & Workflow Collaborate with performance marketers, copywriters, and external creators/editors Work within tight feedback loops to iterate fast and meet creative velocity targets Maintain a well-organized file structure and asset library for ongoing campaigns Contribute to building a global performance design system with reusable elements Requirements 2–5 years of experience in graphic and motion design, ideally in a performance-driven environment Strong portfolio of ads or growth creatives for DTC, tech, or mobile products Advanced proficiency in Photoshop , Illustrator, Figma, AI Tools and beyond Familiarity with Meta ad formats, and the principles behind high-converting motion graphics Excellent visual storytelling and editing instincts, especially in short-form formats Ability to handle fast-paced timelines and high creative volume Experience working with cross-functional growth or marketing teams Preferred Experience Prior work with UGC-based ad production Experience in travel tech, telecom, DTC, or app-based businesses Understanding of performance metrics like CTR, CVR, ROAS, and how they connect to creative outcomes Familiarity with tools like Canva for scalable asset generation Desired Skills Strong grasp of visual hierarchy, pacing, and storytelling in performance marketing Ability to convert briefs into multiple creative variants with rapid turnaround Self-starter mindset with a passion for testing, learning, and iterating What We Offer: Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
Posted 22 hours ago
0 years
0 - 0 Lacs
Farīdābād
On-site
A media sales executive is responsible for selling advertising space or airtime across various media platforms, like print, digital, or broadcast, to generate revenue. They identify potential clients, develop advertising proposals, manage the sales cycle, and maintain client relationships. Key Responsibilities: Generating Leads and Identifying Clients: Media sales executives actively seek out new business opportunities through various channels, including cold calling, networking, and market research. Developing Advertising Proposals: They create customized advertising proposals that align with client objectives and showcase the value of the media outlet's offerings. Managing the Sales Cycle: This includes all stages from initial contact to closing the deal, ensuring a smooth and positive client experience. Building and Maintaining Client Relationships: They foster long-term relationships with clients, providing excellent customer service and identifying opportunities for upselling or cross-selling. Collaborating with Teams: They work with marketing teams to execute campaigns and promotions, and with other internal teams to ensure client needs are met. Tracking and Analyzing Sales Performance: They monitor sales data, analyze trends, and provide reports to optimize sales strategies. Negotiating Contracts: They negotiate advertising contracts and ensure all agreements are documented and executed effectively. Staying Informed: They keep up-to-date with industry trends, competitor activities, and media landscape changes to provide expert advice to clients. Skills and Qualifications: Sales and Negotiation Skills: Strong ability to identify opportunities, build rapport, and close deals. Communication Skills: Excellent verbal and written communication to present proposals, build relationships, and address client needs. Organizational Skills: Ability to manage multiple projects, prioritize tasks, and maintain accurate records. Industry Knowledge: Understanding of media platforms, advertising formats, and audience demographics. Customer Relationship Management (CRM) Skills: Proficiency in using CRM systems to track leads, manage client interactions, and analyze sales data. Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities. Contact - 9310699721 Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9310699721
Posted 22 hours ago
5.0 years
0 Lacs
Bengaluru East, Karnataka, India
On-site
Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Operations Team Leader Location: Bangalore Business & Team: Retail Operations Impact & contribution: You are an operations professional who makes things happen for our customers. Your value lies in doing things right to ensure we deliver a great customer experience. Your contribution would include: Helping customers achieve their dreams Being a highly motivated member of the team with self-starter skills and can take accountability when working alone Exceptional time management skills and Exceptional customer service skills (Internal and External to CBA) Roles & Responsibilities: You will be working in the Assurance Team & support one of the critical areas within RBA Remediation. You will be responsible for assurance activities including data testing, quality control of data files and reporting issues. Other responsibilities will include: Analysing business requirements, creating and documenting steps to validate requirements and derive acceptance criteria, including using Microsoft Excel whilst providing feedback on test results Validating the impacted customers based on acceptance criteria Constantly thinking outside the box for testing business requirements Performing issue tracking – recording and following-up to resolution Provide daily project status reports and participate in project meeting, where required Constantly communicating with internal stakeholders regarding Remediation projects Identifying and escalating issues whilst meeting deadlines and achieving KPIs Completing administration tasks and maintaining project related trackers in line with the Standard Operating Procedures and supporting the effective delivery of our remediation projects Essential Skills: Minimum 5 years of experience is required At least 1 year experience into Team Leader Proficient knowledge of Microsoft Word, Excel and PowerPoint Basic technical skills and knowledge base in the Assurance space with knowledge of the Retail Bank Good organisational skills with the ability to work independently as well as collaborate in a team environment Good analytical skills and attention to detail Is a fast learner and use best judgement when required Basic understanding of the Banking products will be desirable Pride themselves on their strong time management skills meeting deadlines and KPIs Adaptable to new methodologies, tools and framework Educational Qualifications: Bachelor's degree in a relevant field such as Finance, Accounting, or Business. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 01/07/2025 Show more Show less
Posted 22 hours ago
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The service job market in India is vibrant and diverse, offering a wide range of opportunities for job seekers. From customer service to hospitality to healthcare, service roles play a crucial role in various industries across the country. If you are considering a career in the service sector, this article will provide you with valuable insights to help you navigate the job market effectively.
These cities are known for their thriving service industries and offer a plethora of job opportunities for service professionals.
The salary range for service professionals in India varies depending on the industry and level of experience. On average, entry-level service roles can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.
In the service sector, career progression often follows a hierarchical structure, with opportunities for growth and advancement at each stage. A typical career path in service roles may include positions such as Customer Service Executive, Team Leader, Operations Manager, and ultimately, Service Director.
In addition to specific service skills, professionals in this field are often expected to have strong communication, problem-solving, and interpersonal skills. Knowledge of customer relationship management (CRM) systems and proficiency in relevant software applications can also be beneficial.
As you prepare for your job search in the service industry, remember to showcase your skills, experience, and passion for delivering exceptional service to potential employers. By honing your interview skills and being well-prepared, you can confidently pursue exciting opportunities in this dynamic and rewarding field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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