- 3+ years of building models for business application experience - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience - Experience in patents or publications at top-tier peer-reviewed conferences or journals - Experience programming in Java, C++, Python or related language - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing Do you want to use your expertise in translating innovative science into impactful products to develop a new business line in International emerging stores. If you do, International Emerging Stores Payments team would love to talk to you about how to make that a reality. As an applied scientist on our team, you will work with business leaders, scientists, and engineers to translate business and functional requirements into concrete deliverables and define the execution roadmap. You will partner with scientists, and engineers on the design, development, testing, and deployment of scalable ML models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership and technical strength. Key job responsibilities - As an Applied Scientist, ML Applications, you will: - Lead applied scientists to deliver machine-learning and AI solutions to production. - Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers - Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner. - Partner with the engineering team to deploy your models in production. - Partner with scientists from across ML teams within India Consumer Payments to solve complex problems. - Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them. - Mentor and develop junior scientists and developers. Experience building machine learning models or developing algorithms for business application Experience in professional software development Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 4+ years of quality assurance engineering experience - Bachelor's degree - Experience in manual testing - Experience in automation testing - Experience as QA lead on medium to large sized projects Kindle has changed the way books are published, sold and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences like never before. Kindle readers are able to download any book in any language less than in sixty seconds. Come be a part of changing the way the world reads. Quality Assurance Engineers at Amazon test products at the user level and code level, both manually and using automated tools. Our QAEs are not pure black box testers, they are able to understand software internals, debug problems using log files, and write automated tests with scripting and/or user-level automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning, coming up with the test cases, driving the test case sign-off processes with the stakeholders, contributing to code level Unit tests, test execution and reporting. Key job responsibilities As a Quality Assurance Engineer (QAE), you will join the team of hands-on, pro-active, self-motivated and seasoned SDE and QAE professionals. In this role, you will: - Expert knowledge of QA methodology and industry-standard testing and bug tracking tools - Ability to understand technical specifications and analyse log files. - Ability to author complex test plans and test cases. - Works with Software Development Engineers and influences test architecture and engineering best practices. - Successful in driving quality through process, instrumentation, requirements and testing. - Uses domain knowledge to drive test strategy. - Provides quality and risk assessments for related areas and teams. - Defines quality and operational metrics within a project. - Has detailed knowledge of test strategy for product architecture(s). Makes quality trade-offs between short-term team and long-term business needs. - Enthusiasm to dig into technical specifications and troubleshoot problems - Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results - Excellent verbal and written communication skills with the ability to communicate cross-functionally and across management levels in formal and informal settings About the team Kindle has changed the way books are published, sold and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences like never before. Kindle readers are able to download any book in any language less than in sixty seconds. Come be a part of changing the way the world reads. - Deep hands-on technical expertise - Experience with at least one automated test framework Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality A deep understanding of automation testing by leading engineers who can write automation scripts/programs that will aid in automated testing Experience in at least, one modern programming language such as Python, Java or Perl Experience with performance and scalability testing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Bachelor's degree in engineering or equivalent - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages This role is part of the rekindle returnship program, “Note: For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle” Work hard. Have fun. Make history. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of Amazon Selection and Catalog Systems team, you’ll play a key role in driving Amazon’s business. You will be responsible for monitoring the data flow as well as meeting ticket SLAs and driving rootcause resolution defects. The Amazon Selection and Catalog Systems team is responsible for the systems that allow our business units to provide customers with the largest, highest quality, and most up to date selection in the world. You will play a key role in supporting our business teams worldwide by providing critical product support, carrying out data research, liaising with technology and other internal teams on workflow improvements, data interpretation and data improvements and help providing solutions that drive ongoing improvements to the quality of Amazon’s catalogs. This role requires an individual with excellent analytical abilities and business acumen. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable accessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. Candidate should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. A keen sense of ownership and drive is a must. The role will work with a diverse set of data and cross-functional teams as well as use data to drive process improvement. An ideal engineer is one who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and enjoys building actionable insights from data. To meet these challenges we are looking for passionate, talented and super-smart support engineers. We are looking of people who innovate, love solving hard problems and never take no for an answer. Our engineers are top-notch engineers, who work hard, have fun and make history. Key job responsibilities Big Picture: solve problems at their root, stepping back to understand the broader context Proactive: You display energy and initiative in solving problems. You follow all possible avenues to get the job done Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products. You work effectively with a variety of personalities and work styles Quality: You demonstrate appropriate quality and thoroughness. Integrity: You act with personal integrity at all times Professional: You work within your team’s process. You confront problems (even when outside your own domain), propose solutions, take ownership through to resolution or ensure a clear hand-off. You have a positive, can-do approach to work Migrate the metadata and business rules from existing manual templates into Unified Platform to provide new listing experiences to internal customers. Analyze and fix inconsistencies of existing metadata and business rules Use problem solving and analytical skills to solve business problems and drive process improvements 2+ years of scripting language experience 2+ years of technical support experience Experience with AWS, networks and operating systems Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design Experience documenting technical customer issues Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes. Key job responsibilities Gain understanding of the application test procedures and how to use applicable software and tools.· Execute test instructions and report test results accurately and promptly.· Report any deviations observed· Understand any changes in test instructions related to their assigned work· Follow defined processes to perform assigned work Knowledge of QA methodology and tools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements - Certified Lean Six Sigma Black Belt or Master Black Belt with adequate working knowledge of Minitab or other statistical software RBS ACES (Amazon Customer Excellence Systems) team aspires to build the culture for RBS to work backwards and solve problems in structured way to improve their Customer, Brand and Employee experiences and reduce cost. To achieve this vision, ACES team drives various programs such as Kaizen, Lean Six Sigma, CXBR, Innovation etc., We also strive to build data analytics and problem-solving capabilities in RBS. This role will be part of the Central ACES Team in RBS and responsible to achieve this vision along with us. We are looking for a program manager who is an expert in Lean Six Sigma, to work with multiple stakeholder’s WW across different levels and drive continuous improvement initiatives in RBS. A person in this role should be an expert in delivering results, earning trust of stakeholders, diving deep into problems, inventing and simplifying. Key job responsibilities 1. Engage with leadership and diversified stakeholder groups to identify and solve complex, ambiguous, high impact business problems that span within and outside the scope of RBS 2. Own lifecycle of high impact programs, work with internal and external senior stakeholders and deliver 3. Dive deep into technical and operational details of the business (e.g., key dependencies, business drivers/KPIs, develop actionable business insights, etc.) 4. Own the design, development, and maintenance of reports, analysis and dashboards to drive performance. 5. Conduct org level events as part of the programs owned 6. Organize workshops with businesses to identify strategy and initiate projects. Review ACES performance, drive actions and deliver results. 7. Provide consultation/feedback to project leaders, and create platforms for learners to continuously engage in ACES methodologies. About the team Retail Business Services (RBS) vision is to accelerate Amazon’s flywheel by improving customer and brands experience across WW Amazon stores and lower the cost of doing business for Amazon. The RBS ACES team drives continuous improvement through Lean/YB/GB/BB projects, foster innovation through Kaizen and Innovista, inculcate working backwards through CXBR and solve complex, ambiguous and high impact problems for Amazon & RBS. Experience identifying and resolving complex issues 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices. Key job responsibilities - Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner. - Should have understanding of the functionality of the project/product. Should have the ability to stay connected with changing requirements and documentation. - Should be able to actively look for gaps in test cases and look beyond test cases for issues/bugs. - Should execute processes to thoroughly test product changes. - Should have the ability to backtrack and do a root cause analysis of bugs/issues. A day in the life A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc. Also involves interacting with QA for new features, supporting first pass and bug repro. Contributing ideas and take part in implementing them About the team Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully. B.E ,B.Tech. ,MSC IT and MCA Good Communication Testing Knowledge Good Analytical Skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- High level of skill in written Spanish, including spelling, grammar and punctuation. - B1 certification in Spanish language. - Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes. - Should be self-motivated and a good team player. - Good at problem solving, data analysis and troubleshooting issues related to content quality. - Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams. - Ability to work seamlessly in MS Excel & MS Word. The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers. The associate needs to have maturity and ability to review explicit adult content from a clinical perspective. This includes nudity and strong language. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools. - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Key job responsibilities - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Knowledge about various aspects of written Spanish. Proof reading skill set will be an added advantage. Self starter, good team player. Strong attention to detail in editing content and deep dive and identify root causes of issues. Knowledge of or experience in Publishing industry is a big plus. Ability to drive new mechanisms within internal teams. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor’s degree in a business discipline. - Proven work experience of 0-1 years in sales/contact centre - Excellent Communication skills - Must have managed global clients along with owning up their individual performance goals. - Superior verbal and written communication skills as demonstrated by experience - Flexible to work in rotational shifts. - Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint. Sponsored Products is a key program in the Amazon Clicks advertising world. It is a cost-per- click advertising program. In support of the Sponsored Products business, we are building a team of energetic and highly talented account managers. An account specialist will work with a portfolio of accounts and own the complete responsibility of helping them meet their advertising goals via opportunity identification and account optimization. Beyond client-facing, an account manager’s expertise also gives insight to recommend product and system improvements to our engineering teams. To be successful in this role, you will use your analytical skills to help the advertisers in your portfolio grow their existing business as well as develop new business opportunities. You will carry business goals and will be measured on key metrics aligned to the sales and account management teams’ goals. You’ll need to be technically savvy with an interest in online advertising, extremely good with numbers, well organized, able to perform multitasking, verbal and written communication skills should be excellent, and you should be able to clearly explain issues & the paths to resolution quickly and succinctly to the advertisers. Your commitment to the success of our advertising customers should be strong and you should have a proven record of exceeding on your goals. Core responsibilities include: - Serves as a main point of contact for a portfolio of accounts – Standard and High Value advertisers. - Reviews every account in the portfolio in complete detail to understand the current level of performance. - Engages with advertisers to understand their advertising goals and expectations from the program. Leads kickoff calls with advertisers and drives discussion using a preset agenda. - Flawlessly execute end-to-end campaigns, liaising with key internal and external stakeholders. - Analyze account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency, drive high renewal rate and meet clients’ KPIs - Analyze query trends and create keywords packs, bids and budget suggestions; gather and analyze data at account/campaign level and industry level. - Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns - Work with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance. - Identifies opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products. MBA or other related Master's degree. Passion for online advertising and a track record of delivering outstanding results Experience interpreting data and making business recommendations Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously Experience in data analysis, either professional experience or through your education Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- High level of skill in written Spanish, including spelling, grammar and punctuation. - B1 certification in Spanish language. - Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes. - Should be self-motivated and a good team player. - Good at problem solving, data analysis and troubleshooting issues related to content quality. - Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams. - Ability to work seamlessly in MS Excel & MS Word. The primary responsibility of the role is to perform analysis, quality checks on digital content of the e-book and to identify errors as well as validating errors reported by various systems and customers. The associate needs to have maturity and ability to review explicit adult content from a clinical perspective. This includes nudity and strong language. The role will require the candidate to quickly understand the e-book content quality standards, operation workflow tools and other supporting tools. - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Key job responsibilities - Associate needs to continuously adapt to and learn the new features of various tools and systems and improve on their acumen to identify and report the errors. - Associate has to follow SOP to catch errors in the content. Associate needs to perform content quality checks to qualify the customer experience for content viewing and Kindle device usage. - Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality and delivery/latency SLA. - Associate will be measured on their compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. - The associate should be a team player and come up with ideas to improve the editing/QA process. - Associate will need to often contact publishers and vendor managers to report errors identified and provide status update as and when required. - Associate will be an individual contributor for this role. In addition, the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. Knowledge about various aspects of written Spanish. Proof reading skill set will be an added advantage. Self starter, good team player. Strong attention to detail in editing content and deep dive and identify root causes of issues. Knowledge of or experience in Publishing industry is a big plus. Ability to drive new mechanisms within internal teams. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Speak, write, and read fluently in English • Bachelor's degree • Experience with Microsoft Office products and applications • The primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital and print format. • The role will require the candidate to quickly understand the eBook and pBook content requirements, editing tools and operation workflow tools. • The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content. • The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture. • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. • The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. Experience with Microsoft Office products and applications. Basic knowledge of XML and HTML standards, proven interpersonal skills & time management and exposure to eBooks. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications The Global Catalog Operations team at Amazon is looking for highly motivated and talented candidates to participate in auditing and correcting the data in our retail catalog. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English. Key job responsibilities · Follow pre-defined processes, guidelines, and SOPs to perform audit tasks to meet required level of accuracy and productivity. · Demonstrate excellent time management skills and ability to work independently while using guidelines and SOPs · Ability to make logical decisions while auditing tasks and dealing with ambiguity · Thoroughly check product details to ensure accuracy and completeness of the data · Analyze data and identify new trends/patterns to dive business results. · Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality. · Review multiple sources to validate catalog data when needed. · Identify patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome · Must be flexible to meet business requirements. Knowledge of Excel at an advanced level Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Speak, write, and read fluently in English • Bachelor's degree • Experience with Microsoft Office products and applications • The primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital and print format. • The role will require the candidate to quickly understand the eBook and pBook content requirements, editing tools and operation workflow tools. • The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content. • The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture. • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. • The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. Experience with Microsoft Office products and applications. Basic knowledge of XML and HTML standards, proven interpersonal skills & time management and exposure to eBooks. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools QSA's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools QSA's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of software development, or 2+ years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languages Kindle has changed the way books are published, sold and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences like never before. Kindle readers are able to download any book in any language less than in sixty seconds. Come be a part of changing the way the world reads. Key job responsibilities - Provide support for incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services owned by the team. - Develop and maintain automation tools, processes to improve operational efficiency. - Conduct thorough debugging and provide technical solutions through code modifications, configuration changes, and performance optimization. - System and Support status reporting. - Address software and security mandates for services owned by the team to ensure optimal health of applications. - Work with support and development team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set. - Curiosity to learn and adapt to latest tools and technologies, including Generative AI, to enhance operational efficiency. A day in the life As an Application Engineer III, you'll troubleshoot and address issues in complex distributed systems, while serving as a technical expert for your team. Your day typically involves leading technical deep-dives, analyzing system architectures and developing solutions. You'll collaborate with multiple teams to resolve critical issues, mentor junior engineers, and contribute to improving our support documentation and processes. Your expertise in multiple focus areas allows you to drive technical solutions while maintaining high operational standards. Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Candidates pursuing Bachelors/ Masters in Computer Science or Engineering or related field. - Excellent problem solving skills. - Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases. - Be able to write Amazon quality code in an object oriented language - preferably in C/C++/Java in a Linux environment. - Candidate must have good written and oral communication skills, be a fast learner and have the ability to adapt quickly to a fast-paced development environment. We are looking for Software Development Engineer with passion to innovate on behalf of eBook customers to easily purchase eBooks and Kindle subscriptions. We are part of digital book store service and our charter includes enabling Amazon customers to acquire eBook from wherever they discover. We build innovative experiences that reduces transaction friction and increase extensible solution for digital purchase experience that can be leveraged across multiple digital businesses. The role will challenge with unique opportunity to collaborate on cross service, design changes to propose new architecture and/or modify existing architecture, and drive the right technical trade-offs between short-term and long-term concerns. You will have to deal with significant complexity while building features, due to changes necessary in various services/pages such as eBooks purchase experience, pre-purchase and checkout experience for digital products and so on. The complexity manifests further as those features will have to be scalable and work seamlessly for multiple digital businesses and on different surfaces like PC Web Browser, Mobile Web browser, Amazon Android application, Free Kindle reading app on iOS and Android and Amazon’s E-reader. Key job responsibilities · Ability to design and code right solutions starting with broadly defined problems. · Drive best practices and engineering excellence. · Work with other team members to develop the architecture and design of new and current systems. · Work in an agile environment to deliver high quality software. Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Knowledge of Perl or other scripting languages a plus Experience with distributed (multi-tiered) systems, algorithms, and relational databases Experience in optimization mathematics (linear programming, nonlinear optimization) Ability to effectively articulate technical challenges and solutions Deal well with ambiguous/undefined problems; ability to think abstractly Previous technical internship(s) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Candidates pursuing Bachelors/ Masters in Computer Science or Engineering or related field. - Excellent problem solving skills. - Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases. - Be able to write Amazon quality code in an object oriented language - preferably in C/C++/Java in a Linux environment. - Candidate must have good written and oral communication skills, be a fast learner and have the ability to adapt quickly to a fast-paced development environment. We are looking for Software Development Engineer with passion to innovate on behalf of eBook customers to easily purchase eBooks and Kindle subscriptions. We are part of digital book store service and our charter includes enabling Amazon customers to acquire eBook from wherever they discover. We build innovative experiences that reduces transaction friction and increase extensible solution for digital purchase experience that can be leveraged across multiple digital businesses. The role will challenge with unique opportunity to collaborate on cross service, design changes to propose new architecture and/or modify existing architecture, and drive the right technical trade-offs between short-term and long-term concerns. You will have to deal with significant complexity while building features, due to changes necessary in various services/pages such as eBooks purchase experience, pre-purchase and checkout experience for digital products and so on. The complexity manifests further as those features will have to be scalable and work seamlessly for multiple digital businesses and on different surfaces like PC Web Browser, Mobile Web browser, Amazon Android application, Free Kindle reading app on iOS and Android and Amazon’s E-reader. Key job responsibilities · Ability to design and code right solutions starting with broadly defined problems. · Drive best practices and engineering excellence. · Work with other team members to develop the architecture and design of new and current systems. · Work in an agile environment to deliver high quality software. Strong, object-oriented design and coding skills (C/C++ and/or Java preferably on a UNIX or Linux platform) Knowledge of Perl or other scripting languages a plus Experience with distributed (multi-tiered) systems, algorithms, and relational databases Experience in optimization mathematics (linear programming, nonlinear optimization) Ability to effectively articulate technical challenges and solutions Deal well with ambiguous/undefined problems; ability to think abstractly Previous technical internship(s) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Key job responsibilities Role & Responsibility • Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s A day in the life You test small components and features related to an Amazon device, application, or service. You follow SOPs and execute tasks assigned to you on a daily basis. You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms. You strive to meet productivity and quality baselines. You acquire knowledge from peers, on-the-job training. You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure. In the event of a problem, you are able to proceed when a workaround is recommended. Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Interest in Sports such as football or basketball Are you interested in shaping the future of live sports broadcasting? Do you want to set high standards on how Amazon customers are watching live sports? If so, you might be the right person for the Content Associate role on the Prime Video Live Events team, which brings new sports leagues and other live broadcast events to Prime Video customers around the world. Key job responsibilities The primary responsibility of the role is to perform quality checks on web pages and digital content for Prime Video Sports. • The associate needs to perform QA checks on Sports detail pages to ensure the best streaming experience for Sports fans. • The role will require the candidate to quickly understand the Prime Video Sports operation workflow tools. • The associate needs to continuously adapt and learn new features on the tools and improve on his/her acumen to quickly fix up metadata issues. He/she has to follow the QA SOP to spot/catch errors in the detail pages. • The associate needs to perform content quality checks to qualify user experience for content streaming on the PV Sports platform. He/she will need to use software tools for quality audit, metadata editing and data capture. • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his/her compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. • The associate should be a team player and come up with improvement ideas to his/her direct report and improve the QA process. • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. • The role is an individual contributor role. • The role requires a graduate degree with exposure to MS office and comfort with numbers. • In addition the associate should have attention to detail, good communication skills, and a professional demeanor. • A passion for international sports (such as football and basketball) is mandatory. A day in the life The primary responsibility of this role is to perform various tasks related to content for the Prime Video Sports catalog, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis. About the team Prime Video is a premium streaming service that offers customers a vast collection of TV shows, Sports, and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Knowledge of QA methodology and tools A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. A DA is also responsible for successful and on time delivery of results. Key job responsibilities Role & Responsibility • Execute test cases prepared for testing Software builds on the Alexa/Kindle platform and Alexa/Kindle software products. • Perform test case execution and report bugs accurately • Understand testing procedures and guidelines for new builds / releases. • Perform regression and repetitive testing exercises to qualify builds without compromising on quality • Use software tools for data capture on a daily basis • Be comfortable with capturing results, communicating and escalating failures and providing individual status reports • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s A day in the life You test small components and features related to an Amazon device, application, or service. You follow SOPs and execute tasks assigned to you on a daily basis. You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms. You strive to meet productivity and quality baselines. You acquire knowledge from peers, on-the-job training. You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure. In the event of a problem, you are able to proceed when a workaround is recommended. Experience with testing consumer devices Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.