Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Manager, Enterprise Support to join our Support Operations team in Trivandrum, reporting to the Director of Enterprise Support. In this role, you will lead and manage a non-technical Enterprise Customer Support team, focusing on the daily operations, team performance, and process excellence. You will be responsible for ensuring high levels of customer satisfaction through effective case management, timely communication, and consistent service delivery. You are the ideal candidate if you have prior experience managing customer support team, and have a strong track record of driving performance, building team capabilities, and delivering continuous process improvements in a fast-paced service environment. What you’ll do: Oversee day-to-day operations of the Enterprise Support team to ensure timely and quality customer support for our Enterprise Customers Manage case workflows, queues, and service levels to meet key operational metrics Drive customer satisfaction by ensuring a strong customer-first approach within the team. Be Customer Obsessed. Lead team huddles, 1:1 meeting, performance reviews, and coaching sessions Coordinate with cross-functional teams such as Technical Support Engineers, Customer Development team, Engineering, and Logistics team to resolve customer issues and improve the support experience Support internal escalations and ensure issues are addressed promptly and professionally Hire, onboard, and develop team members with a focus on skill growth and operational excellence Create Personal Development plans/Skillset repository for each team member and follow up on progress Identify areas of improvement and recommend process enhancements to improve service delivery Own team communication, performance reporting, and alignment with business goals Champion Process improvement initiatives by ensuring continuous improvement Methodologies What you’ll bring: 5+ years of experience managing customer support teams preferably in a global Enterprise support Organization A Manager of Managers -Proven ability to manage teams in a high-volume, service-oriented environment Strong people management skills including coaching, conflict resolution, and team development Bachelor’s degree in business (3 years min) in administration, Operations, or a related field Experience using support tools such as Salesforce, Zendesk, or similar ticketing platforms Ability to analyse performance data and implement process improvements Ability to Learn new processes and methodologies and identify opportunity areas Process improvement by redesigning workflows in line with dynamic business needs Proven ability in AI tools adoption to improve efficiency across Teams Excellent communication and interpersonal skills with a collaborative mindset What success looks like: After six months, you will… Gain strong knowledge of Infoblox support workflows, systems, and performance expectations Build trust and alignment with your team through regular check-ins and feedback Begin implementing improvements to existing processes Support team members through targeted coaching and development planning After About a Year, You Will… Own key metrics around customer satisfaction, SLA adherence, and team productivity Build a roadmap for long-term team development and succession planning Lead strategic initiatives for support process improvement and efficiency Be recognized as a strong people leader who contributes to the success of the broader support organization Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a Provident Fund with company matches and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Hybrid: Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Staff Data Science Engineer to join our IT Applications and Data team located in Bangalore, reporting to the senior director of Business Intelligence. In this role, you will collaborate with various business functions and IT Development teams to deliver data science and analytics capabilities for the company. You will work with the IT development and product manager to discover the information hidden in data and help us provide insights and make smarter decisions using that data. This is an exceptional opportunity to join a growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. You are the ideal candidate if you can influence, collaborate, and break down complex business information into easy-to-understand data products. What you’ll do: Maintain an in-depth understanding of business needs by working closely with stakeholders and understand how data can be turned into information and knowledge Apply data mining techniques, perform statistical analysis, and build high-quality prediction solutions Collect and prepare data from the datalake and other sources and build machine learning (ML) techniques and analytic capabilities Work with IT management and senior engineers to share model outputs through business intelligence (BI) dashboards Complete ad hoc analysis and present results to business users Develop Generative AI (Gen AI) models for use cases such as text generation, summarization, and conversational AI Implement Large Language Models (LLMs) using Python-based frameworks such as LangChain, Hugging Face Transformers, OpenAI APIs, and TensorFlow/Keras Fine-tune and optimize Gen AI models for domain-specific applications Work with Microsoft Fabric for data engineering, real-time analytics, and AI integration Implement Retrieval-Augmented Generation (RAG) techniques to enhance LLM responses using enterprise knowledge bases What you’ll bring: 12+ years of data science experience that includes thought leadership and a sound understanding of business objectives and processes in SaaS companies preferred Solid programming and scripting skills in Python, with experience in PyTorch, TensorFlow, Scikit-learn, and MLflow Hands-on experience with ML algorithms and data science toolkits, such as R, Numpy, and MatLab Practical experience with Generative AI models, such as GPT, BERT, T5, or Stable Diffusion, and LLMs Experience in model deployment and serving using tools like FastAPI, Flask, MLflow, or Vertex AI Understanding of Microsoft Fabric and its ML and AI capabilities Knowledge of RAG for enhancing LLM applications with external data retrieval Excellent scripting and programming skills, including SQL and data extraction tools Sound applied statistical skills, such as statistical testing and regression Fair understanding of BI technologies, such as Tableau and big data analytics Ability to work with managers to use storytelling to showcase the business value of the data science deliveries to executives Bachelor’s degree in computer science, engineering, or a related field; advanced degree preferred What success looks like: After six months, you will… Be the conduit to bring out analytical insights for revenue growth and churn reduction Use your strong cross-functional business knowledge to create data science solutions After About a Year, You Will… Be a critical part of delivering AI possibilities leveraging ML Be a key contributor in elevating the analytic opportunities for the company using IT-managed applications’ data Have a solid relationship with stakeholders We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location Delicious and healthy snacks and beverages Electric vehicle charging stations Outdoor amenities (onsite gym, table tennis, pool table, play area, and courtyard Newly remodeled offices with state-of-the-art amenities Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Product Manager -Platform to join our Products team located in Pune, reporting to the senior director of Platform Product Management. In this role, you will work closely with all parts of the Infoblox organization including Customer Assurance, Customer Success, sales, Engineering, Marketing, Finance, and IT to ensure on-time and successful delivery of Infoblox products and solutions. You will also become the domain expert and product strategy lead in cloud platform services enabling our networking and enterprise security product lines. This is an exceptional opportunity to join a growing, successful, and innovative organization. At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. You are the ideal candidate if you are an excellent collaborator with strong attention to detail and analytical skills. What you’ll do: Create roadmaps for our product experiences and features and align with peer product management teams to create cohesive experiences and strategies across customer personas and business lanes Drive and participate in user interviews with existing and prospective customers to learn about our customers’ needs and pain points Gather market insights and competitor analysis to develop product-market fit and target key audiences Develop KPIs for customer personas to understand engagement and retention Drive product platform requirements while working closely with key stakeholders, including customers, Sales, Engineering, designers, and other Product Management leaders to ensure the delivery of an integrated experience Gather product requirements from internal and external stakeholders and create detailed epics and clear user stories with corresponding metrics and acceptance criteria Work closely with our Design and Engineering teams to drive agile and iterative product development, meet timelines, and launch window goals Define the processes and metrics by which we measure and judge successful outcomes and work with Engineering on methods for creating and measuring progress toward those outcomes Engage with customer-facing teams to champion releases and guide future product direction Increase product adoption and customer value by promoting feature value internally and externally, execute rollout plans, optimize features through customer feedback, and measure outcomes for continuous improvement Act as a networking and security subject matter expert and drive teams to collaborate What you’ll bring: 8+ years of experience as a product manager, with at least 2 years of experience in networking and security products preferred Solid knowledge of SaaS/cloud technologies Familiarity with one or more Hyperscalers such as AWS, Azure, or Google Cloud Proven ability to develop product roadmaps to deliver customer and business value across products and services Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations Demonstrated success in translating business strategy into product investments Experience with prioritization frameworks, road mapping, and requirements creation leveraging agile processes and tools Experience with customer-centric and data-driven insights creation, strategy definition, and experimentation Experience in user-centered design, user research, and usability testing Bachelor’s degree or higher in computer science or engineering What success looks like: After six months, you will… Develop and maintain a deep understanding of our products, features, and functionalities Deliver compelling written product specifications, user stories, and scenarios that outline customer needs and product requirements Participate in a user-centered design process Participate in the agile process driving requirements, planning, and execution Be fully engaged in the Product Management, Architecture, and Engineering teams After About a Year, You Will… Participate as a key contributor to the roadmap and strategy definition of platform services Drive the creation and prioritization of product requirements across the Product team Serve as a subject matter expert on platform services Answer questions from Sales, services, and customers related to the platform We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… Delicious and healthy snacks and beverages Electric vehicle charging stations Outdoor amenities (onsite gym, table tennis, pool table, etc.) and courtyard Newly remodeled offices with state-of-the-art amenities Awesome coworkers dedicated to supporting your success Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, program manager, marketing manager, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description (Applicants domain experience should be from Network or Cyber security domain) I t’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Manager, User Experience to join our UX team inBangalore, India, reporting to the director of User Experience Design. In this hybrid role, you will lead and manage a team of designers and collaborate on all aspects of the user-centric design lifecycle across cross-functional teams of Product managers and Engineering, to ensure on-time and successful delivery of these products and solutions. You will inspire Product teams to think and design differently by communicating a clear design vision and strategy that aligns with the overall product roadmap and business objectives. Your innovative and pragmatic design solutions will also drive customer delight and satisfaction across the Infoblox product suite. You are the ideal candidate if you are a doer, a maker, and a passionate advocate of a delightful customer experience. You are an effective communicator, and a strategic, collaborative, driven results-oriented professional focused on executing in a team environment. What you’ll do: Lead, mentor, and manage a team of UX designers, fostering a collaborative and innovative work environment Partner with design leadership to develop and communicate a clear design vision and strategy that aligns with the overall product roadmap and business objectives Oversee the design process from concept to final implementation, ensuring timely delivery of design projects and adherence to established standards Collaborate with Product managers, engineers, and cybersecurity experts to integrate user-centric design principles with role-based needs and requirements of networking and security end users Ensure E2E design and development of a comprehensive documentation, including guidelines for design patterns, components, typography, and visual styles Support qualitative and quantitative research planning, design, recruitment, execution, analysis, and sharing of insights and recommendations Advocate for customers and consistently drive for quality of our products to achieve the best experience Work with Engineering to effectively plan and support the implementation of the design vision Stay on top of industry trends to drive continuous improvements to user experience What you’ll bring: 15+ years of UX/UI design-related experience, with a proven track record of at least 4 years managing a team of designers Portfolio highlighting design operations experience and design team leadership Portfolio highlighting work for enterprise web products and concrete understanding of design fundamentals and best practices; Demonstrated experience in networking and security enterprise product design is a must have High proficiency in Figma, and use of advanced techniques for design systems Proven ability to articulate user needs into a compelling narrative and deliver vision through designs and workflows Ability to influence and lead internal cross-functional teams to successfully deliver designs Excellent communications capability for written, verbal, and presentation/collateral medium Bachelor’s degree or higher in a UX design-related field, interaction design, user experience design, human factors, industrial design, or business design What success looks like: After six months, you will… Be fully engaged with our UX, Product Management, and Engineering teams Drive user-centric design lifecycle, prototyping, and usability testing Have the critical SaaS product knowledge required to drive thought leadership After About a Year, You Will… Play a strategic role in driving the UX for our SaaS product roadmap releases Understand the SaaS product users, tasks, and environment Drive user experience recommendations to enrich our SaaS cloud services portfolio We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry-best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… Delicious and healthy snacks and beverages Electric vehicle charging stations A courtyard and amenities like an onsite gym, table tennis, pool table, play area, etc. Newly remodeled offices with state-of-the-art amenities Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Customer Development Representative to join our Customer Development team in Trivandrum, reporting to the senior manager of Customer Development - India. In this role, you will work closely with Sales, Order Management, Legal, Finance, Technical Support, Channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will manage quotes globally to meet or exceed targets for maintenance and subscription renewals. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products. You are the ideal candidate if you are a creative, energetic, and self-driven professional. You enjoy helping SaaS customers meet their business objectives, and you are results-driven. What you'll do: Analyze data collected during account reviews and meetings to create practical proposals and ensure customer satisfaction Manage the timely generation of renewal quotes, validation, audits, and all other aspects of maintenance and subscription renewals Facilitate relationships with clients, encouraging adoption and retention of Infoblox products and aligning with customer goals to enhance organizational efficiency Partner with internal teams such as Customer Support, IT, and Order Management for any data correction or error fixes Develop a trusted advisor relationship with customers, identifying and addressing issues and ensuring quick resolution by leveraging cross-functional teams Collaborate with the Sales Account team to support accounts, identifying opportunities for improving Infoblox services across functions and developing upsell and cross-sell opportunities Assess customer needs, goals, and challenges, tailoring solutions to align with customer objectives Perform in-depth account analysis, preparing and conducting REVIVE sessions with the Account team to identify areas for expansion, upsell, and refresh Deliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases Strive for a minimum in-quarter renewal rate (IQRR) of 90%, enhancing customer intimacy and understanding to drive renewal bookings without extensive field engagement What you'll bring: Experience in customer service industry supporting U.S./U.K. customers Excellent verbal and written communication skills Expert working knowledge of the service business Experience working with both internal and external customers in a multi-tier channel environment Proficiency with Microsoft office suite, especially on Excel Excellent organizational and time management skills Self-motivated team player with fresh and innovative ideas Bachelor's degree preferred What success looks like: After six months, you will… Be familiar with the Infoblox Product Suite Have built relationships internally by creating communication channels with departments, teams, or groups Identify and relay customer requests that align with the company's vision After About a Year, You Will... Collect and analyze customer data to optimize the customer's experience Increase customer loyalty and reduce churn Aggregate the underlying issues of the product/service, the desires of the customer, and the long-term vision of the company Demonstrate excellent territory management through increased revenue delivery, on-time quotes and renewals, and strong relationships with Account teams and partners We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values daily—we believe in transparency, curiosity, respect, and, above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you can grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Customer Development Representative to join our Customer Development team, reporting to the senior manager of Customer Development - India. In this role, you will work closely with Sales, Order Management, Legal, Finance, Technical Support, Channel partners, and customers to expedite the sale and closure of all maintenance and subscription renewals. You will manage quotes globally to meet or exceed targets for maintenance and subscription renewals. You will also manage numerous customer contacts at different stages of the customer lifecycle and work as a trusted partner, allowing customers to meet their business objectives with our products. You are the ideal candidate if you are a creative, energetic, and self-driven professional. You enjoy helping SaaS customers meet their business objectives, and you are results-driven. What you'll do: Analyze data collected during account reviews and meetings to create practical proposals and ensure customer satisfaction Manage the timely generation of renewal quotes, validation, audits, and all other aspects of maintenance and subscription renewals Facilitate relationships with clients, encouraging adoption and retention of Infoblox products and aligning with customer goals to enhance organizational efficiency Partner with internal teams such as Customer Support, IT, and Order Management for any data correction or error fixes Develop a trusted advisor relationship with customers, identifying and addressing issues and ensuring quick resolution by leveraging cross-functional teams Collaborate with the Sales Account team to support accounts, identifying opportunities for improving Infoblox services across functions and developing upsell and cross-sell opportunities Assess customer needs, goals, and challenges, tailoring solutions to align with customer objectives Perform in-depth account analysis, preparing and conducting REVIVE sessions with the Account team to identify areas for expansion, upsell, and refresh Deliver RKO presentations to the technical buyer, exploring expansion opportunities, assessing technology refresh appetite, and validating the perceived value of purchases Strive for a minimum in-quarter renewal rate (IQRR) of 90%, enhancing customer intimacy and understanding to drive renewal bookings without extensive field engagement What you'll bring: Minimum two years of experience in customer service industry supporting U.S./U.K. customers Excellent verbal and written communication skills Expert working knowledge of the service business Experience working with both internal and external customers in a multi-tier channel environment Proficiency with Microsoft office suite, especially on Excel Excellent organizational and time management skills Self-motivated team player with fresh and innovative ideas Bachelor's degree preferred What success looks like: After six months, you will… Be familiar with the Infoblox Product Suite Have built relationships internally by creating communication channels with departments, teams, or groups Identify and relay customer requests that align with the company's vision After About a Year, You Will... Collect and analyze customer data to optimize the customer's experience Increase customer loyalty and reduce churn Aggregate the underlying issues of the product/service, the desires of the customer, and the long-term vision of the company Demonstrate excellent territory management through increased revenue delivery, on-time quotes and renewals, and strong relationships with Account teams and partners We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values daily—we believe in transparency, curiosity, respect, and, above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you can grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for an Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to the Manager of Technical Support. In this role, you will provide technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is deadline and results driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 1+ years of remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Ability and desire to learn DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) is desirable Working knowledge of L2, L3 devices Strong customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After About a Year, You Will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for an Associate Manager, Enterprise Supportto join our Support team in Trivandrum, reporting to the Manager of Enterprise Technical Support. In this role, you will lead a team of enterprise support engineers that are responsible for the 24/7 support and monitoring of our rapidly growing cloud platform, drive major incidents, work with cross-functional teams until resolution, and drive root cause analysis efforts. You’re the ideal candidate if you are a strategic thinker who has hands-on experience in all functional areas, is driven to collaborate across teams, operates independently, and is driven by meeting deadlines and achieving results. What you’ll do: Exceptional collaboration, social, and interpersonal skills Manage a group of support engineers and are responsible for their performance reviews and engagements. Manage and engage in escalations with engineering and customers. Manage communications and troubleshooting efforts for critical/global product incidents. Co-ordinate cross-functional meetings with Engineering/PM/Sales. Review QA test case scenarios and provide inputs. Define and outline technical trends Work with cross-functional departments on customer announcements Daily and Weekly Support/Engineering ticket review Review and prioritize supportability requirements. Work with SMEs and trainers to identify knowledge gaps and fixes(training/documentation/feedback) for those. Ability to identify opportunities for improvement and drive those plans to completion What you’ll bring: 3-5 years in hands-on team lead or management experience. Experience managing a monitoring environment, preferably for a SaaS based product. Basic understanding of Cloud-native architecture, Kubernetes, CI/CD tools Basic understanding of Cloud monitoring and hands-on experience with monitoring tools like NewRelic, Sysdig, and Thousand eyes Experience in systems administration or technical operations Hands-on experience maintaining and troubleshooting Linux/UNIX servers in a production environment Exceptional collaboration, social, and interpersonal skills Ability to remain calm and collected in stressful situations, such as a major service outage Ability to take quick decisions during major Incidents and communicate with quality. Ability to look at things in a detailed manner. Ability to identify opportunities for improvement and drive those plans to completion Comfort working in a dynamic environment with a highly technical team Demonstrated attention to detail, follow-through, and ability to prioritize quickly What success looks like: After the first six months, you will… Understand the current Infoblox SaaS infrastructure (cloud-native) Be aware of the monitoring tools and the significance of each monitor Follow the incident management process Start leading incidents based on what you’ve learned and the processes that are in place After About a Year, You Will… Be a role model on the team and help to develop the talent Identify trends in terms of product and operations and implement plans to improve We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a detail-oriented Internal Audit Analyst to join our Internal Audit team in Bengaluru, reporting to the manager, internal audit based in Washington. In this role, you will ensure compliance with the Sarbanes-Oxley Act (SOX) by conducting audits, assessing internal controls, and providing recommendations for improvements. This role requires understanding of financial reporting, risk management, and internal control processes. You will become a subject matter expert in risk and compliance, as well as collaborate with all levels of management and decision-makers. You are an ideal candidate if you have strong verbal and written communication skills, can work both independently and as part of a team, and are well-organized. What you’ll do: Develop and execute audit plans, including risk assessments, audit programs, and testing procedures based on the accounting management assertions as described by the Public Company Accounting Oversight Board (PCAOB) Conduct comprehensive SOX compliance audits to evaluate the effectiveness of internal controls over financial reporting Collaborate with various departments to ensure timely and accurate documentation of internal controls Stay current with SOX regulations and industry best practices to ensure compliance Analyze current tests to the P&L and Balance Sheet, and to the management assertions, designing tests to close the gap Communicate effectively with multiple levels of management, within multiple cultures, emphasizing the development of strong working relationships Work transparently across the globe, reporting to management regularly and keeping work status known What you’ll bring: Bachelor's degree in accounting, finance, or a related field Knowledge of management assertions as described by the Public Company Accounting Oversight Board (PCAOB) is a must Knowledge of SOX regulations, internal controls, and financial reporting 3+ years of experience in auditing, with a focus on SOX compliance, or equivalent background and training, ideally combining experience from both Big 4 firms and industry roles Excellent analytical, problem-solving, and communication skills and solid writing ability Proficiency in audit software and Microsoft Office Suite Chartered Accountant (CA), Certified Public Accountant (CPA), or Certified Internal Auditor (CIA) a plus Data analytic skills and experience applying AI in audit work a plus Knowledge of IT General Controls (ITGC) a plus Flexibility with working hours What success looks like: After six months, you will… Develop relationships with key stakeholders Gain a deep understanding of our business processes, risks, and internal controls Execute audit projects in accordance with the audit plan Maintain continuous learning mindset Be forward-looking and prepared to step up as the subject matter expert (SME) who can represent Internal Audit for designated audit areas After About a Year, You Will… Develop and own relationships with our company and learn, develop, and own topics of risk, becoming a known presence of support within Infoblox Lead increasing larger and more complex audit projects Develop and use technology to increase audit compliance and capacity Prepare detailed audit reports and presentations for senior management and the Audit Committee We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… Delicious and healthy snacks and beverages Electric vehicle charging stations Outdoor amenities (onsite gym, table tennis, pool table, etc.) and courtyard Newly remodeled offices with state-of-the-art amenities Awesome coworkers dedicated to supporting your success Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, program manager, marketing manager, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. Infoblox is seeking a Global TA Coordinator (contractual) to join our Global People & Places Team in Bangalore, reporting to the manager, Talent Acquisition Operations. In this role, you will support global recruitment and onboarding efforts, present new hire orientation, be the go-to person for further hire questions, and assist with Talent Acquisition and Operations projects and programs. You’re the ideal candidate if you have experience working closely with recruiters, candidates, new hires, and internal stakeholders to build strong, efficient recruitment and onboarding experiences. You will use data to drive people and culture strategies, are organized, detail-oriented, and have a passion for process improvement. What you’ll do: Build strong working relationships with recruiters, hiring managers, and candidates across multiple time zones Schedule interviews, communicate interview details, and host onsite interviews Prepare and send out candidate offer letters using our applicant tracking system and electronic document system Onboard new hires using our human capital management system and track required pre-hire task completion Host and present new hire orientation on a weekly, ongoing basis Create and distribute resumes and interview schedules to interview teams Coordinate candidate travel Manage expense reimbursement for candidates Participate in various recruiting projects on an as-needed basis Provide general administrative support to the Talent Acquisition and Operations teams Adhere to the highest degree of professionalism and strict confidentiality in matters that require discretion What you’ll bring: 3 to 5 years of experience in managing end-to-end talent operations across multiple countries Proven expertise in global interview coordination, offer management, onboarding, and background verification (BGV) processes Interest in continuous improvement to help drive and implement process changes Strong attention to detail to catch even the smallest errors Outstanding credibility with demonstrated ability to inspire trust throughout the organization Excellent written, verbal, and presentation communication skills A “roll-up your sleeves” attitude to get the tactical tasks done Impeccable integrity, including sound judgment and professionalism, as well as a forthright approach and willingness to give and receive open and candid feedback to improve leadership and ensure business success Excellent technology skills: Microsoft & Google Apps, ORC, and Jobvite knowledge a plus Ability to build credible relationships with all stakeholders Ability to operate in a positive, helpful, and proactive manner A bachelor’s in business administration / Human Resources is strongly preferred What success looks like: In the first six months, you will… Develop strong business relationships with the critical stakeholders in Bangalore, EMEA, and APJ Successfully support candidate scheduling needs across multiple time zones Learn and independently take on offer processing, new hire onboarding, and taking new hires through orientation on Day 1 Collaborate on various ad-hoc projects After the first year, you will… Be the subject matter expert in all candidate scheduling matters, offer processing, new hire onboarding, and taking new hires through orientation on Day 1 Led multiple Talent Acquisition and Operation team programs and projects Train new team members on processes and procedures Assist cross-functional teams with various audits and reports Note: This is a contractual role initially for 1 year, extension/conversion to contract is subject to business requirement and individual performance during the existing contract. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2021, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500 and 93 of the Fortune 100, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a strategic and experienced Director, HR Business Partners - India to join our global HR team located in Bangalore, reporting to the senior director of the HRBP team for Product, Engineering, and G&A functions. In this role, you will directly be managing the HRBP team and partner with the HR functions in India. This is an exceptional opportunity to join a growing, successful, and innovative organization. At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. This is a hybrid role, with Tuesday and Thursdays in the Bangalore office. You are the ideal candidate if you are passionate about delivering business impact and truly understand the strategic value HR has in supporting and delivering the business’s key objectives. You are a strategic and operationally savvy leader who can think globally, collaborate with diverse stakeholders, and build a culture that attracts and enables world-class talent to make a significant impact. What you’ll do: Lead and mentor an India-based HRBP team supporting the local offices in Bangalore and Trivandrum Provide broad leadership and collaborate closely with regional HR teams, including Talent Acquisition, HRIS, Inclusion, and Facilities Collaborate with senior leaders in India as a trusted business partner to coach and develop on people practices that will create an engaged culture of high performance Lead talent and succession planning, mid and year-end rewards cycles, goal setting, and performance management Support leaders on developing, coaching, and performance managing their team members to deliver best-in-class client group support Partner with the HR Centers of Excellence (COE) to drive people programs that support talent, compensation, hiring and workforce planning, organizational design, benefits, and hybrid workforce capabilities Establish and implement HR initiatives that effectively communicate and support the Infoblox vision and strategic plan Translate business strategy into actionable global workforce plans Prepare, maintain, and use relevant data to inform and build insights for your client groups What you’ll bring: 15+ years HR leadership experience, including 5+ years in a high-tech organization with a global footprint Demonstrated experience leading HRBP teams and a history of partnering well with senior leadership teams to develop a culture of innovation, excellence, and openness Critical thinking and data analysis skills with success in working cross-functionally to implement solutions that solve business issues Ability to build credible relationships with all stakeholders and lead with influence throughout the India region Excellent written, verbal, and presentation skills Ability to also have a “roll-up your sleeves” attitude to support operations Impeccable integrity, including sound judgment and professionalism and a forthright approach and willingness to give and receive candid feedback to improve leadership and ensure business success A demonstrated ability to mentor and lead high performing teams Ability to effectively influence positive change, enabling strategic impact to the client groups Capable and swift decision-maker with the ability to navigate complex challenges Solid technology skills; Oracle and Microsoft Suite knowledge a plus What success looks like: After six months, you will… Be well-versed on all HR initiatives and successfully support the leaders in your client group on execution Collaborate with the COEs in support of HR initiatives Be a strategic partner and sounding board to the India leadership team Identify areas of operational improvement and recommend changes to allow the business to scale for the future Build trust with the HRBP team, better equipping them to meet the needs of a fast-changing environment After About a Year, You Will… Be a subject matter expert on the India region and advise the business on key talent strategies for this group Help streamline HR processes to improve efficiency and align with our global HR Operations team Be a driver of operational and talent strategies that improve performance of employees and coaching capabilities of leaders We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… Delicious and healthy snacks and beverages Electric vehicle charging stations Outdoor amenities (onsite gym, table tennis, pool table, etc.) and courtyard Newly remodeled offices with state-of-the-art amenities Awesome coworkers dedicated to supporting your success Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, program manager, marketing manager, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable. Our customers include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Manager, Engineering to join our growing Engineering team in Bangalore, reporting to the director of Software Engineering. In this role, you will lead a team of engineers and work closely with the rest of the Engineering organization to build the Infoblox product suites. You will simultaneously lead various ongoing efforts, including feature development, defect analysis and resolution, and software release management, aligning engineering execution with strategic business goals. You will be responsible for driving innovation, ensuring secure and scalable software delivery, and fostering a high-performance culture. You are the ideal candidate if you are a strategic, technically strong leader with a passion for mentoring distributed teams. You drive results and deliver customer value through high-quality software. What you’ll do: Lead and manage multiple software development and QA engineers across geographies Translate company strategy into actionable goals and ensure alignment across engineering teams Drive execution of software projects, ensuring timely delivery, quality, and performance Collaborate with cross-functional stakeholders to define product roadmaps and feature sets Foster a culture of innovation, continuous improvement, and knowledge sharing and set clear goals, evaluate performance, and align rewards with outcomes Recruit, develop, and retain top engineering talent while supporting career growth Ensure compliance with secure software development practices and industry standards Monitor project progress, manage risks, and optimize resource utilization Interlock with support and operations teams to enhance customer experience Manage customer escalations and track customer SLAs closely What you’ll bring: 15+ years of experience in software development, with at least 4+ years in a leadership role Proven experience managing large, distributed engineering teams Solid technical background with proficiency in modern development tools and methodologies Experience with microservices architecture, container technologies such as Kubernetes and Docker, and cloud platforms such as AWS, Azure, and GCP Good understanding of software scalability, security, and performance optimization Experience with programming languages such as Go, C++, or Java Familiarity with DNS, DHCP, and general networking concepts is a strong plus Excellent communication and stakeholder management skills Bachelor’s degree in computer science, engineering, or related field; master’s degree preferred Experience working on an Agile or Scaled Agile What success looks like: After six months, you will… Lead multiple high-impact software initiatives aligned with business goals Build strong interlocks with cross-functional teams and stakeholders Establish a high-performing, collaborative team culture After About a Year, You Will… Own and drive a significant portion of the Infoblox Product Suite Scale and mentor a large, distributed engineering team Deliver measurable improvements in software quality, delivery efficiency, and customer satisfaction We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We have a strong culture and live our values daily—we believe in transparency, curiosity, respect, and, above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location... Delicious and healthy snacks and beverages Electric vehicle charging stations Amenities: onsite gym, table tennis, pool table, play area, and courtyard Newly remodeled offices with state-of-the-art amenities Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for an Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this role, you will be responsible for providing technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web; diagnosing and analyzing problems; and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is deadline and results-driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 1+ years remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Ability and desire to learn DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) is desirable Working knowledge of L2, L3 devices Strong customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After about a year, you will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. #LI-SS3

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for an Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this role, you will be responsible for providing technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web; diagnosing and analyzing problems; and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is deadline and results-driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 1+ years remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Ability and desire to learn DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) is desirable Working knowledge of L2, L3 devices Strong customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After About a Year, You Will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a MDM Solution Architect to join our IT team in Bangalore, reporting to the director of IT. In this role, you will define and deliver secure, compliant, and integrated endpoint management solutions that enhance the digital workplace experience. You will lead the design and implementation of modern MDM platforms supporting macOS, Windows, and BYOD environments, with a focus on innovation, automation, and security. This role also involves integrating external systems to enable self-service, AI-driven automation, and streamlined compliance and security for user devices. You are the ideal candidate if you are a strategic, technically strong leader with a passion for mentoring distributed teams. You drive results and deliver customer value through high-quality software. What you’ll do: Architect and implement scalable MDM solutions for managing macOS, Windows, iOS and Android devices, and BYOD devices Define standards and best practices for MDM architecture, integrations, and endpoint compliance Integrate MDM platforms with enterprise systems to enable automation, self-service, and AI-based workflows Design and develop scripts and code to support large-scale deployments and product rollouts Collaborate with Product and IT teams to support Infoblox product deployment through MDM during launches and updates Create structured training materials and documentation to support MDM-related product features Ensure endpoint security, compliance, and user experience are optimized across all managed devices Lead initiatives to centralize and unify endpoint management across the organization Stay current with emerging technologies in endpoint management, automation, and security What you’ll bring: 12+ years of experience in IT infrastructure and endpoint management, with deep expertise in MDM platforms such as Intune, Jamf, Workspace ONE, etc. Proven experience designing and implementing enterprise-grade MDM solutions Excellent scripting and automation skills such as PowerShell, Python, and Bash Experience integrating MDM with identity platforms, security tools, and enterprise systems Solid understanding of endpoint security, compliance frameworks, and device lifecycle management Familiarity with AI-based automation tools and self-service platforms Excellent communication, documentation, and cross-functional collaboration skills Experience supporting product deployment and user enablement through MDM Bachelor’s degree in computer science, information systems, or a related field What success looks like: After six months, you will… Define and begin implementing a unified MDM strategy across macOS, Windows, and BYOD environments Establish standards for endpoint compliance, automation, and integration with enterprise systems Deliver initial automation and self-service capabilities to improve user experience and reduce IT overhead After about a year, you will… Successfully support Infoblox product deployments through MDM during launches and updates Deliver measurable improvements in endpoint security, compliance, and user satisfaction Lead continuous innovation in endpoint management using AI, automation, and modern MDM tools We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We have a strong culture and live our values daily—we believe in transparency, curiosity, respect, and, above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location... Delicious and healthy snacks and beverages Electric vehicle charging stations Amenities: onsite gym, table tennis, pool table, play area, and courtyard Newly remodeled offices with state-of-the-art amenities Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. #LI-SB1 #LI-Hybrid

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a for an enthusiastic and motivated Apprentice, Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to X. In this role, you will work alongside experienced engineers to gain hands-on experience supporting Infoblox customers, learning our products, tools, and troubleshooting best practices. This is a great opportunity for recent graduates or early-career professionals who are passionate about networking and eager to grow in a technical support role. You are the ideal candidate if you are an enthusiastic learner with a passion for networking and technology, eager to build your skills in a hands-on environment, and grow your career in technical support. What you’ll do: Learn and assist in providing remote technical support to Infoblox customers and partners Shadow senior engineers and gradually take ownership of support cases under supervision Observe and help in diagnosing network issues, researching solutions, and documenting resolutions Build knowledge in DNS, DHCP, TCP/IP, and Infoblox technologies Participate in training sessions, team meetings, and internal transfer of information (TOIs) Support lab activities for product testing and simulation under guidance Learn to work in a 24x7 support environment, including rotational shifts as required over time What you’ll bring: Solid interest in technical support and customer-facing roles Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP Good communication skills, both verbal and written Willingness to learn and adapt in a dynamic, team-oriented environment Coursework, internships, or certifications in networking, Linux, or Windows administration are a plus Passion for troubleshooting and problem-solving Bachelor’s degree in computer science, information technology, or a related field What success looks like: After six months, you will…. Gain a foundational understanding of Infoblox products Begin contributing to case resolution under guidance Document learnings and contribute to internal knowledge sharing After about a year, you will… Identify skill gaps among engineers and develop training modules Confidently support product-related issues in a customer-facing role Become proficient in product knowledge to deliver customer/partner training if needed We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So whether you are a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Hybrid: #LI-Hybrid #LI-ST1

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies and having fun along the way. We are looking for a Senior Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this role, you will be responsible for providing technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web; diagnosing and analyzing problems; and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You’re the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and deadline and results driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 18+ months remote technical support, systems administration, and network administration background desirable Solid knowledge in TCP/IP and networking protocols Solid knowledge in DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) desirable Working knowledge of L2, L3 devices Strong customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After About a Year, You Will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming a features expert We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Hybrid: Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Enterprise Technical Support Engineer to join our Support Operations team located in Trivandrum, reporting to the manager of Technical Support. In this role, you will provide technical assistance to Infoblox customers. This involves responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. You are the ideal candidate if you are a strategic thinker who is driven to collaborate across teams, operates independently, and is deadline and results-driven. What you’ll do: Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution Research, diagnose, troubleshoot, and identify solutions to resolve customer issues Provide prompt and accurate feedback to customers Document knowledge in the form of knowledge-based tech notes and articles Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair Use your intuition and innovation to provide solutions and workarounds for customers Install and configure Infoblox products and third-party software for support lab testing purposes Support a 24x7x365 organization by working rotational shifts and taking on-call responsibilities What you’ll bring: 18+ months of experience with remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Good knowledge of DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding one or more operating systems such as Microsoft/Linux is desirable Working knowledge of L2 and L3 devices Strong customer service skills Outstanding analytical and organizational abilities Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required What success looks like: After six months, you will… Perform in shift roles like bullpen, standby, and weekend shifts Work with Engineering to resolve customer issues Handle outage calls After About a Year, You Will… Handle all product-related issues Deliver TOI on existing and new features Work on becoming an expert on product features We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a for an enthusiastic and motivated Apprentice, Enterprise Technical Support Engineer to join our Support Operations team in Trivandrum, reporting to X. In this role, you will work alongside experienced engineers to gain hands-on experience supporting Infoblox customers, learning our products, tools, and troubleshooting best practices. This is a great opportunity for recent graduates or early-career professionals who are passionate about networking and eager to grow in a technical support role. You are the ideal candidate if you are an enthusiastic learner with a passion for networking and technology, eager to build your skills in a hands-on environment, and grow your career in technical support. What you’ll do: Learn and assist in providing remote technical support to Infoblox customers and partners Shadow senior engineers and gradually take ownership of support cases under supervision Observe and help in diagnosing network issues, researching solutions, and documenting resolutions Build knowledge in DNS, DHCP, TCP/IP, and Infoblox technologies Participate in training sessions, team meetings, and internal transfer of information (TOIs) Support lab activities for product testing and simulation under guidance Learn to work in a 24x7 support environment, including rotational shifts as required over time What you’ll bring: Solid interest in technical support and customer-facing roles Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP Good communication skills, both verbal and written Willingness to learn and adapt in a dynamic, team-oriented environment Coursework, internships, or certifications in networking, Linux, or Windows administration are a plus Passion for troubleshooting and problem-solving Bachelor’s degree in computer science, information technology, or a related field What success looks like: After six months, you will…. Gain a foundational understanding of Infoblox products Begin contributing to case resolution under guidance Document learnings and contribute to internal knowledge sharing After About a Year, You Will… Identify skill gaps among engineers and develop training modules Confidently support product-related issues in a customer-facing role Become proficient in product knowledge to deliver customer/partner training if needed We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So whether you are a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Hybrid: Show more Show less

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for an Integration QA Engineerto join our IT Applications team in Bangalore, India, reporting to director of IT Apps. In this role, you will enable our business team to maximize their potential and achieve a greater market by delivering continuous improvement through expertise in test methodologies, automation development, ERP-CRM , and customer focus. This is an exceptional opportunity to join a growing, successful, and innovative organization. At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration. You are the ideal candidate if you are an expert in analysis and passionate about delivering reliable information for company executives to assist in their decision making. What you’ll do: Be an integrated part of an Agile IT development team, working interactively with software engineers, testing engineers, and Product managers from the beginning of the development cycle Develop maintainable test automation frameworks, tools, and automated test suites, in response to the growing feature set and customer requirements Work in a fast-paced continuous integration and continuous delivery-based engineering environment Assist in developing our Cloud strategy and design new Cloud environments and architecture Build automation frameworks for deploying, managing, and monitoring Boomi, CRM, and ERP applications running on Salesforce.com and Oracle Fusion Anticipate future technology needs and business requirements to drive new technological approaches and tools Prepare detailed test scenarios, test cases, test automation scripts and report defects Document processes and maintain data records What you’ll bring: Bachelor’s or master’s degree in IT, CS , CE, EE or equivalent 3+ years of experience in a similar role, including at least 2+ years using Agile software development methodologies Experience with developing maintainable test automation procedures and practices Solid knowledge of current quality engineering and test automation tools and processes, including JUnit, Jenkins, Selenium, and IXIA, or comparable products Experience with Jenkins and GIT Extensive experience writing, debugging and maintaining Salesforce, Salesforce DX and/or Oracle ERP code in the cloud Good commitment to best practices in SQA and software development, including modern CI processes and automating everything vision Ability to work effectively both independently and as part of a team and the ability to influence and collaborate across the organization at all levels to drive results Excellent interpersonal and communication skills Proven ability to take initiative, use consultative skills, and build strong, productive relationships What success looks like: After six months, you will… Learn the company culture, get to know your co-workers, organization, IT downstream and upstream systems and business partners Understand the landscape of the IT system architecture and integrations Define test plan, identify test scenario, and test automation After About a Year, You Will… Become a subject matter expert on key IT integration Services using the Boomi platform Own your functional areas and integrations We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including industry best insurance benefits and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location… Delicious and healthy snacks and beverages Electric vehicle charging stations Newly re-modelled offices with state-of-the-art amenities Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less