- Bachelor's degree in Mechanical / Electrical / Mechatronics / Control Systems / Equivalent - Experience in engineering including a supervisory role managing people - Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment Invent, Innovate, Design, and Implement MHE Automation engineering solutions to complex material flow/transformation and human/machine efficiency problems in Amazon supply chain. • Drive and coordinate design and engineering efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations. • Work with vendor partners across the globe to develop and bring the latest technologies to Amazon's facilities. •Develop automation prototype design and standardization on sortation system, conveyors and Material Handling Equipment (MHE) • Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time. • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors. Partner with Operations, RME and Solution Engg team to support enhancement initiatives in existing buildings. • Provide technical management for large-scale engineering projects • Effectively communicate the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives. Experience of automated equipment including packaging machinery, sortation. special purpose machine and conveyor systems Experience in preventative maintenance systems Knowledge of automation control system logic, mechanism and protocol Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Bachelors Degree/ Safety Diploma from recognized institute / NEBOSH IGC or Diploma The WHS Manager will be responsible for partnering with a site operations team at AMZL Stations to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The WHS Manager will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The WHS Manager will be responsible to lead a WHS & Safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional Key job responsibilities The WHS Manager is responsible for partnering with senior Cluster Operations Managers for WHS and environmental compliance in their clusters. This role facilitates safe operations for stations with a capacity of 40K to 80K unit shipments in BAU and up to 120K units during peak. The role has to work closely with Cluster Operations Managers, 6 Station Managers, and Support Partners from SLP, PXT, and RME. This is a people manager role responsible for blue-badge officers, three yellow-badge supervisors, and 6 contingents yard marshal employees. This manager will need to maintain building and process path level Risk assessments in order to recommend control measures to pre-empt injury to associates. This position maintains audit records and Austin entries for the cluster, according to global safety standards and local regulations. This position requires the confidence, Subject Matter expertise and communication skills along with and cross-business coordination abilities to be able identify, scope and roll out safety improvement projects in their cluster. The WHS Manager will need to analyse data of injuries, Near Misses and Dragonfly inputs to identify trends to help the Region in decision-making to drive improvements. Effective communication, both verbal and written, is crucial for this role. This manager is responsible to educate and drive awareness on WHSMS procedures and drive standardization through identification and correction of Non-compliance to standards. The WHS manager will drive the Site Self-Audits on these WHSMS procedures at a high bar to ensure zero non-compliance in legal audits. The manager will need to build effective partnerships across functions such as HR, Facilities, Operations, and WHS Peers to be able to support their team to raise the bar on safety reporting and CAPA closures. During peak periods, they anticipate and mitigate potential safety hazards and scale up safety awareness of new hires in the cluster. Making informed decisions in ambiguous situations and knowing when to escalate issues is crucial to operate in the fast-paced Last Mile business. WHS manager will lead a team of WHS employees will communicate team expectations and goals, providing regular and actionable feedback. Reducing team attrition rates and developing employees for promotion are key objectives. They will conduct consistent one-on-one meetings and support career growth plans for their team. Assigning stretch assignments based on skill sets and developmental needs is part of their role. This manager will recognize and reward individual and collective successes frequently and balance daily routines with coaching, development, and continuous improvement initiatives for their team. 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's or Master's degree in Environmental Science, Engineering, or a related field - Minimum 5-7 years of experience in an environmental management or sustainability role - Thorough understanding of environmental regulations and best practices - Strong problem-solving, analytical, and critical thinking skills - Excellent communication and stakeholder management abilities - Project management skills and the ability to work in a cross-functional team environment - Familiarity with environmental management systems and data analysis tools - Certification in Environmental Management Systems (ISO 14001) or related programs is preferred Job Title: L4 Environment Manager Job Summary: The Multisite Environment Manager is responsible for developing, implementing, and overseeing environmental strategies, policies, and programs to ensure compliance with applicable environmental laws and regulations. The role involves managing environmental risks, driving environment & sustainability initiatives, and fostering a culture of environmental stewardship across the organization. Key Responsibilities: 1. Compliance Management: - Monitor and ensure compliance with all relevant environmental regulations, permits, and standards - Develop and implement environmental management systems, procedures, and training programs - Coordinate with regulatory agencies and conduct required environmental reporting and auditing - Identify and address any environmental compliance gaps or issues. 2. Environmental Risk Management: - Conduct environmental risk assessments and develop mitigation strategies - Implement processes to identify, evaluate, and manage environmental risks - Develop emergency response and spill prevention plans to address potential environmental incidents - Ensure proper handling, storage, and disposal of hazardous materials and waste 3. Sustainability Initiatives: - Develop and implement strategies to improve the organization's environmental performance and reduce its carbon footprint - Identify and evaluate opportunities for resource conservation, waste reduction, and renewable energy adoption - Collaborate with cross-functional teams to integrate sustainability practices into business operations - Establish key performance indicators (KPIs) and track progress towards sustainability goals 4. Stakeholder Engagement and Reporting: - Communicate and collaborate with internal and external stakeholders, including regulatory authorities, industry groups, and community organizations - Prepare and present environmental performance reports to executive management and other relevant parties - Participate in industry forums, conferences, and networking events to stay informed on best practices and emerging trends 5. Team Leadership and Development: - Manage and mentor a team of environmental specialists and technicians - Develop and implement training programs to enhance the environmental expertise of the team - Foster a culture of continuous improvement and environmental stewardship within the organization Qualifications: - Bachelor's or Master's degree in Environmental Science, Engineering, or a related field - Minimum 5-7 years of experience in an environmental management or sustainability role - Thorough understanding of environmental regulations and best practices - Strong problem-solving, analytical, and critical thinking skills - Excellent communication and stakeholder management abilities - Project management skills and the ability to work in a cross-functional team environment - Familiarity with environmental management systems and data analysis tools - Certification in Environmental Management Systems (ISO 14001) or related programs is preferred Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Key job responsibilities Key Responsibilities: 1. Compliance Management: - Monitor and ensure compliance with all relevant environmental regulations, permits, and standards - Develop and implement environmental management systems, procedures, and training programs - Coordinate with regulatory agencies and conduct required environmental reporting and auditing - Identify and address any environmental compliance gaps or issues. 2. Environmental Risk Management: - Conduct environmental risk assessments and develop mitigation strategies - Implement processes to identify, evaluate, and manage environmental risks - Develop emergency response and spill prevention plans to address potential environmental incidents - Ensure proper handling, storage, and disposal of hazardous materials and waste 3. Sustainability Initiatives: - Develop and implement strategies to improve the organization's environmental performance and reduce its carbon footprint - Identify and evaluate opportunities for resource conservation, waste reduction, and renewable energy adoption - Collaborate with cross-functional teams to integrate sustainability practices into business operations - Establish key performance indicators (KPIs) and track progress towards sustainability goals 4. Stakeholder Engagement and Reporting: - Communicate and collaborate with internal and external stakeholders, including regulatory authorities, industry groups, and community organizations - Prepare and present environmental performance reports to executive management and other relevant parties - Participate in industry forums, conferences, and networking events to stay informed on best practices and emerging trends 5. Team Leadership and Development: - Manage and mentor a team of environmental specialists and technicians - Develop and implement training programs to enhance the environmental expertise of the team - Foster a culture of continuous improvement and environmental stewardship within the organization Bachelor's or Master's degree in Environmental Science, Engineering, or a related field Minimum 5-7 years of experience in an environmental management or sustainability role Thorough understanding of environmental regulations and best practices Strong problem-solving, analytical, and critical thinking skills Excellent communication and stakeholder management abilities Project management skills and the ability to work in a cross-functional team environment Familiarity with environmental management systems and data analysis tools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 7+ years of manufacturing or manufacturing engineering experience - Bachelor's degree - Knowledge of Microsoft Office products and applications at an advanced level Job Description Responsible for the automation prototype design and standardization on conveyors , MHE projects Responsible for the design and improvement on the existing FC MHE's (including Conveyor，Lifts and motorised equipment etc.) Responsible for the research on new technology for the IN FC/SC/DS Get involved in the new FC/SC/DS Material flow engg and layout design Evaluate alternative solutions, best practices and benchmarks in the industry Preparation of RFI/RFQ/ sizing SOW related to MHE’s Knowledge of geared drives, Pneumatics, Belts, power requirement analysis Knowledgeable in conveyor/auto equipment application engg ,specifications and PLC control system. Good experience in conceptual Engg, layout design, Application engg knowledge MHE vendor and product development. Techno-commercial discussions and assisting procurement and project team for timely completion of SLA’s Vendor Pre-qualification, shortlisting and developing considering long terms goals Knowledge of Lean Manufacturing & Continuous Improvement principles & techniques Experience in complex work environments, including (but not limited to robotics, automation, diagnostic and test equipment) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Science graduate / Diploma in Engineering / Engineering Degree + Safety Diploma from recognized institute / NEBOSH IGC or Diploma The WHS Manager will be responsible for partnering with a site operations team at AMZL Stations to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The WHS Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The WHS Manager will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The WHS Manager will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The WHS Manager will be responsible to lead a WHS & Safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional Key job responsibilities The WHS Manager is responsible for partnering with senior Cluster Operations Managers for WHS and environmental compliance in their clusters. This role facilitates safe operations for stations with a capacity of 40K to 80K unit shipments in BAU and up to 120K units during peak. The role has to work closely with Cluster Operations Managers, 6 Station Managers, and Support Partners from SLP, PXT, and RME. This is a people manager role responsible for blue-badge officers, three yellow-badge supervisors, and 6 contingents yard marshal employees. This manager will need to maintain building and process path level Risk assessments in order to recommend control measures to pre-empt injury to associates. This position maintains audit records and Austin entries for the cluster, according to global safety standards and local regulations. This position requires the confidence, Subject Matter expertise and communication skills along with and cross-business coordination abilities to be able identify, scope and roll out safety improvement projects in their cluster. The WHS Manager will need to analyse data of injuries, Near Misses and Dragonfly inputs to identify trends to help the Region in decision-making to drive improvements. Effective communication, both verbal and written, is crucial for this role. This manager is responsible to educate and drive awareness on WHSMS procedures and drive standardization through identification and correction of Non-compliance to standards. The WHS manager will drive the Site Self-Audits on these WHSMS procedures at a high bar to ensure zero non-compliance in legal audits. The manager will need to build effective partnerships across functions such as HR, Facilities, Operations, and WHS Peers to be able to support their team to raise the bar on safety reporting and CAPA closures. During peak periods, they anticipate and mitigate potential safety hazards and scale up safety awareness of new hires in the cluster. Making informed decisions in ambiguous situations and knowing when to escalate issues is crucial to operate in the fast-paced Last Mile business. WHS manager will lead a team of WHS employees will communicate team expectations and goals, providing regular and actionable feedback. Reducing team attrition rates and developing employees for promotion are key objectives. They will conduct consistent one-on-one meetings and support career growth plans for their team. Assigning stretch assignments based on skill sets and developmental needs is part of their role. This manager will recognize and reward individual and collective successes frequently and balance daily routines with coaching, development, and continuous improvement initiatives for their team. 3+ years of increasing responsibilities in WHS or environmental programs in manufacturing, production, or service operations experience Knowledge of Microsoft Office products and applications and the use of pivot tables and the development of charts and graphics Experience in Distribution Center or Manufacturing EHS with mix of exempt and non-exempt employees at a site of at least 250 people Experience implementing lean principles and process improvement in an operational environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
1. Bachelor's degree in Education, Instructional Design, or related field 2. Experience (5+ yrs) in corporate learning and development 3. Proven track record in designing adult learning programs 4. Strong project management and stakeholder management skills 5. Experience with Learning Management Systems (LMS) 6. Excellent written and verbal communication skills We're seeking an experienced Learning Specialist to design, develop, and deliver innovative learning solutions for Amazon Shipping Sales and Program teams. You'll ensure our teams and leaders are equipped with both technical expertise and leadership capabilities by creating engaging learning experiences. This role will support our mission of excellence through effective training programs. This person will closely work on building learning plans for Springboard mechanism, lead sales org L&D and scale ups/LBD plans for new hires for the entire org. Key job responsibilities 1. Design and develop comprehensive learning programs aligned with Amazon Shipping operational needs 2. Create engaging training content using various modalities (eLearning, instructor-led, virtual, blended approaches) 3. Partner with operations leaders to identify training gaps and learning opportunities 4. Measure and analyze training effectiveness through data-driven metrics 5. Maintain and update training materials to reflect current processes and best practices 6. Coach and support operations trainers to ensure consistent delivery of learning programs 7. Implement Amazon's standardized training methodologies while adapting to local needs 1. Experience in logistics, supply chain, or transportation industry and experience in L&D for a sales organisation 2. Knowledge of instructional design tools (Articulate, Captivate, etc.) 3. Experience with data analysis and reporting tools 4. Prior experience in a fast-paced, metric-driven environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP management. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance. Title: Channel Team Lead Location: Bangalore, KA Essential Functions Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Bachelor Degree / MBA. Preferably from Sales/Telecom background Advanced Excel and Communication skills Operations/People Handling skills A day in the life Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. BASIC QUALIFICATIONS 1+ years of sales experience Bachelor's degree PREFERRED QUALIFICATIONS 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP management. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance. Title: Channel Team Lead Location: Bangalore, KA Essential Functions Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Bachelor Degree / MBA. Preferably from Sales/Telecom background Advanced Excel and Communication skills Operations/People Handling skills A day in the life Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. BASIC QUALIFICATIONS 1+ years of sales experience Bachelor's degree PREFERRED QUALIFICATIONS 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, good analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills. Responsibilities include, but are not limited to: Communication with internal customers (LM, MM, EF, FC, S&OP, Trans Program, etc). Exceptional written and verbal communication skills with the ability to create and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. Coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. Deep dive on Operation and shipper escalations d. Run defect reduction programs by coordinating with various cross functional teams e. Develop reports f. Execute pilots for improving experience BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS Excellent interpersonal skills Demonstrated problem solving skills and analytical skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, good analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills. Responsibilities include, but are not limited to: Communication with internal customers (LM, MM, EF, FC, S&OP, Trans Program, etc). Exceptional written and verbal communication skills with the ability to create and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. Coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. Deep dive on Operation and shipper escalations d. Run defect reduction programs by coordinating with various cross functional teams e. Develop reports f. Execute pilots for improving experience BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS Excellent interpersonal skills Demonstrated problem solving skills and analytical skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION As an Executive Assistant, you will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups A day in the life A day in the life As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. You will manage complex calendars, scheduling with diplomacy, organize team activities (staff meetings, off-sites, engagement events), manage travel scheduling, co-ordinate purchase orders. An important key to our success is building and maintaining healthy relationships across the organization. A big part of your job will be to understand the organizational structure and strengthen our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together. BASIC QUALIFICATIONS 3+ years of senior level leadership support, or 1+ years of Amazon experience High school or equivalent diploma Experience with Microsoft Office products and applications Experience with executive level calendar management PREFERRED QUALIFICATIONS Experience in a fast-paced, high-tech company Experience managing multiple calendars Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, good analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills. Responsibilities include, but are not limited to: Communication with internal customers (LM, MM, EF, FC, S&OP, Trans Program, etc). Exceptional written and verbal communication skills with the ability to create and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. Coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. Deep dive on Operation and shipper escalations d. Run defect reduction programs by coordinating with various cross functional teams e. Develop reports f. Execute pilots for improving experience BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS Excellent interpersonal skills Demonstrated problem solving skills and analytical skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION As an Executive Assistant, you will complete high volumes of tasks with minimal guidance or supervision while maintaining awareness of deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A successful candidate will want to take on varied and exciting new projects and also learn new skills. You will need to take effective action without having to know the total picture, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups A day in the life A day in the life As an Executive Assistant, you will work in a team environment, build effective working relationships inside and outside of the group, while keeping abreast of general business objectives, policies, standards, services, facilities, procedures and related information in order to maintain a comprehensive awareness of the organization. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with leaders (at and outside Amazon) is important, as is the ability to be flexible and change direction seamlessly and handle multiple tasks at once. You will manage complex calendars, scheduling with diplomacy, organize team activities (staff meetings, off-sites, engagement events), manage travel scheduling, co-ordinate purchase orders. An important key to our success is building and maintaining healthy relationships across the organization. A big part of your job will be to understand the organizational structure and strengthen our relationships and collaboration with adjacent teams. So, as you begin to meet people and establish your network it's important to foster strong relationships of trust and cooperation, and to build up a good "map" of how the various teams and leaders fit together. BASIC QUALIFICATIONS 3+ years of senior level leadership support, or 1+ years of Amazon experience High school or equivalent diploma Experience with Microsoft Office products and applications Experience with executive level calendar management PREFERRED QUALIFICATIONS Experience in a fast-paced, high-tech company Experience managing multiple calendars Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.