Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : SAP TM Transportation Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Technology Support Engineer, you will engage in a dynamic work environment where you will resolve incidents and problems across various business system components. Your typical day will involve ensuring operational stability, creating and implementing Requests for Change, and updating knowledge base articles to facilitate effective troubleshooting. You will also collaborate with vendors and assist service management teams in analyzing and resolving issues, contributing to a seamless operational flow and enhanced service delivery. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their skills and knowledge. - Monitor and evaluate team performance to ensure alignment with operational goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP TM Transportation Management. - Strong analytical skills to troubleshoot and resolve complex issues. - Experience with incident management and problem resolution processes. - Familiarity with service management tools and methodologies. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in SAP TM Transportation Management. - This position is based at our Ahmedabad office. - A 15 years full time education is required. 15 years full time education

Coordinate with MEPF engineers (Mechanical, Electrical, Plumbing & Firefighting) to ensure seamless integration across services. Assist in the planning and scheduling of MEPF works based on the project timeline. Follow up with site teams, vendors, and subcontractors for timely execution. Manage the flow of MEPF drawings, shop drawings, GFCs, and revisions between consultants, site, and drafting teams. Ensure updated drawings are available on-site and obsolete versions are removed. Maintain proper documentation of approvals, submittals, and technical data sheets. Coordinate with civil, architectural, and structural teams to resolve service clashes or interface issues. Attend and document MEPF coordination meetings and prepare MOM (Minutes of Meeting). Track the day-to-day progress of MEPF works and highlight delays or deviations. Prepare and circulate daily/weekly progress reports to the Project Manager. Follow up with vendors for timely delivery of materials and equipment. Coordinate with the procurement team regarding technical specifications and submittals. Assist in coordinating pre-commissioning and final testing activities with the respective teams. Ensure documentation related to testing, commissioning, and handover is completed properly. Ensure that MEPF works are executed as per project specifications, IS/IEC/NBC/NFPA codes, and approved designs. Support in ensuring safety and quality practices are followed at the site. Act as a liaison between client/consultant and internal project team for any technical clarifications or approvals. Support in responding to RFIs, technical queries, and coordinating site inspections. Assist in compiling as-built drawings, O&M manuals, and handover documentation at the end of the project. Job Type: Full-time Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person

For New Radiologists: Account Creation & Access: Set up Microsoft (MS) accounts for new radiologists to ensure access to the company’s tools and systems. Provide access to essential platforms, including New Lantern , QuickBooks , and RingCentral to ensure radiologists can perform their tasks efficiently. Financial Setup: Send new radiologists instructions for setting up direct deposit to facilitate prompt and accurate payment processing. Ongoing Support: Provide additional support during the onboarding process, answering any questions or resolving issues related to the setup of their accounts, tools, or systems. Scheduling Support Create staffing schedules based on physicians availability. Continuously communicate with the radiologist to fill in holes in the schedule. Willing to learn the intricacies of Qgenda, a physician scheduling software, and how to best schedule multiple providers for multiple facilities based on privileges, credentials, state licensing, etc. For New Facilities: Malpractice Coverage: Notify the team member via email to request the addition of new facilities as additional insured on malpractice policies. Operational Details: Gather and communicate service schedules for new facilities and ensure these details are captured and updated in Qgenda(scheduling software) to support effective scheduling and service delivery. Credentialing & Licensing: Identify the assigned radiologists for new facilities and initiate the credentialing process, ensuring all necessary paperwork and requirements are completed on time. Maintain strong communication with credentialing teams to ensure all licensing and credentialing processes are followed up on and completed promptly. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Job Summary Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies. Welcome customers, provide assistance and respond to their concerns. Manage customer transactions both cash, cheque and card payments. Supervise checkout stations on regular basis. Manage store operations in the absence of Manager. Maintain the checkout area clean, safe and organized. Evaluate performance of cash associates and provide feedback. Ensure customer transactions are processed promptly and accurately. Generate cash related documents and account reports. Perform bank deposits and withdrawals according to established policies. Ensure cash associates follow accounting policies, safety procedures and customer service standards. Identify and communicate any accounting related issues to management promptly. Ensure that merchandise are properly displayed, stocked and labeled. Job Type: Full-time Salary: ₹12,000.00 - ₹18,000.00 per month Status: Closed View public job page Details Created: July 21, 2021 Views: 676 Candidates: 79 total Budget Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Fixed shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: total work: 2 years (Preferred) Microsoft Excel: 1 year (Preferred)

Need people with very good communication skills. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Internet reimbursement Schedule: Day shift Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person

Company Profile: TravelOTrek is a Travel Consultant based in Ahmedabad, established in 2016. We provide all travel services, from travel planning, itinerary designing, flight & hotel reservations to visa, insurance, and foreign exchange. Job Overview: Join our team as a Travel Executive Assistant, supporting the seamless operations of our travel agency. Ideal for a detail-oriented individual with a passion for delivering exceptional customer experiences. Responsibilities: Generate leads of customer looking to travel from online/ offline sources. Assist clients in planning and booking travel arrangements. Provide prompt and exceptional customer service. Handle day-to-day administrative tasks efficiently. Manage travel documentation, including itineraries and invoices. Coordinate with travel service providers for reservations. Offer valuable suggestions based on client preferences and budget. Qualifications: Previous travel industry experience would be an added advantage Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in relevant computer applications. Passion for travel and commitment to exceptional customer service. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Work Location: In person Expected Start Date: 01/07/2025

Are you a detail-oriented bug hunter with 2-3 years of software testing experience? Join our team and help ensure our software is top-notch and bug-free. What You’ll Do Create and execute test plans, cases, and scripts Perform manual, functional, regression, and performance testing Identify and track bugs using JIRA, TestRail, etc. Collaborate with developers to enhance user experience What We’re Looking For 2+ years in software testing (SDLC, STLC, methodologies) Experience in Client service based Company is required Experience in Web and mobile testing both is required Hands-on experience with JIRA, TestRail, and API testing (Postman is a plus) Sharp attention to detail and strong teamwork skills Why Join Us? Work on exciting projects Competitive salary and benefits Opportunities for growth and skill development On-site role only – No WFH. Location: Only Surat/Ahmedabad based candidates will be preferred Ready to make an impact? Apply now! Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: QA Tester Software: 2 years (Required) Work Location: In person

We aspire to build high-quality, innovative & robust software. If you are a hands-on mobile app developer with significant experience in developing android mobile applications, look no further. Click on Apply and we will reach out to you soon. Your responsibilities as an Engineer: Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Prepares and installs solutions by determining and designing system specifications, standards, and programming. Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment Participate in educational opportunities & read professional publications; Protects operations by keeping information confidential. Provides information by collecting, analyzing, and summarizing development and service issues. Accomplishes engineering and organization mission by completing related results as needed. Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Skill sets we require: Must have Extensive knowledge and understanding of Kotlin. Strong knowledge of Android concepts - Coroutine, LiveData, ViewBinding, DataBinding, and Work manager. Proficient in Jetpack compose for building native UI. Experience creating and working with Room Database. Knowledge of MVVM (Model View ViewModel) & MVC architecture. Strong knowledge of MultiThreading. Experience working with third-party libraries and REST APIs. Experience working with Firebase for Authentication, Analytics & Cloud messaging, etc. Proficient in code versioning tools including Git. Good to have Familiar with continuous integration to avoid bugs and maintain quality consistency. Knowledge of Android back-end services. Basic knowledge about the creation and function of web socket connection. Basic knowledge of Twilio on Audio & Video, and willingness to learn more. Basic knowledge of cross-platform framework e.g. Flutter and willingness to learn more. Experience & Pedigree: Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

Experience Min: 0 year Max: 2 Year Scope Of Work / Responsibilities  Creating ‘Delight’ for the customer during the project life cycle.  Assisting with adherence to project timelines and SOPs.  Conflict resolution.  Tracking customer experiences across online and offline channels.  Collaborating with the internal teams to enhance customer service and brand awareness.  Identifying customer needs and taking proactive steps to maintain positive experiences.  Responding to customer queries promptly and effectively via phone, email, social media, or chat applications.  Analyzing customer feedback on products and services offered.  Documenting processes and logging technical issues, as well as customer compliments and complaints. Expectations  The candidate should have excellent communication skills both written and verbal  The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.  The candidate should be able to resolve conflicts with the customer.  The candidate should be a team player.  Should also have expert knowledge of tools like google sheets and MS excel.  Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels.  Proficiency in MS Office Job Type: Full-time Pay: ₹15,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Morning shift Experience: Customer relationship management: 1 year (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

Formulation development of NCE projects, generic projects and line extension projects Preparation/review of literature summary and development report to the assigned product. Involve in execution and/or supervision of formulation development, process development and manufacturing of GMP batches of assigned product. Preparation/review of technical documents, which includes but not limited to MFC, BMR, BPR and Stability protocol following GDP. Representation in departmental audit Follow GxP (GMP, GDP etc.) for all processes and train the subordinates to follow the same. Execution and/or supervision of scale up/pilot scale batches in pilot plant under GMP condition. Preparation and/or review of technology transfer documents and technology transfer to manufacturing site, whenever required. Preparing/reviewing of QMS includes but not limited to change control, deviation, SOPs and OOS Communication with cross-functional team and client via mails, meetings and oral communication In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited’s investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide.

This role is for one of our clients Industry: Administrative and Support Services Seniority level: Mid-Senior level Min Experience: 8 years Location: Rajkot, Gujarat JobType: full-time Role Overview We are looking for an experienced and resourceful Administration Manager to take full ownership of our organization’s infrastructure, hospitality services, and logistical support across multiple locations. You’ll be responsible for ensuring seamless daily operations across corporate offices, guest accommodations, travel, and facility upkeep—while delivering a consistently high standard of workplace experience. The ideal candidate brings a service-oriented mindset, exceptional coordination skills, and a proven ability to manage cross-functional admin functions with minimal supervision. Key Responsibilities Facility & Office Operations Oversee end-to-end facility management including maintenance, housekeeping, security, vendor services, and compliance. Ensure optimal functioning of office infrastructure, utility services, office equipment, and workspace hygiene. Implement SOPs for office administration, including vendor SLAs, AMC schedules, and periodic audits. Housekeeping & Work Environment Lead all housekeeping efforts to maintain cleanliness, hygiene, and sanitization standards across office premises and common areas. Supervise outsourced housekeeping and pantry staff to ensure high service quality. Hospitality & Guest Relations Manage guest house operations and ensure a comfortable, well-maintained stay for visiting employees, partners, and senior guests. Coordinate with hotels and service apartments for bookings, check-ins, and invoicing, ensuring a consistent experience. ✈️ Travel & Logistics Plan and coordinate travel for employees and business guests, including flights, trains, local transport, and visas. Negotiate with travel agencies and hotel chains for best pricing and service agreements. Transport & Mobility Support Manage a fleet of company vehicles and drivers, ensuring adherence to safety, usage policies, and preventive maintenance. Oversee employee and family relocations, providing end-to-end support in housing, transport, and orientation. ️ Administrative Compliance & Vendor Management Maintain accurate records of assets, inventory, contracts, and bills related to facilities and services. Build and maintain vendor relationships for services such as housekeeping, travel, relocation, and catering. Desired Profile & Competencies ✅ Experience & Expertise 6–10 years of experience in administration, facilities management, or hospitality operations, preferably in a multi-location or corporate environment. Strong understanding of travel, transport, hotel, and housekeeping management practices. Prior exposure to managing budgets, vendor SLAs, and operational audits. Core Skills Facility & Space Management Housekeeping & Hygiene Oversight Office Administration & Supplies Travel, Transport & Guest Logistics Vendor Negotiation & Coordination Crisis Response & Operational Continuity Multi-tasking & People Management Tech & Tools Proficiency in MS Excel, admin ticketing systems, and facility management tools. Familiarity with ERP systems or travel management platforms is an added advantage.

Department:- Financial Services, Investment Banking, Private Equity, etc.., Description:- Candidate Should Have Preferable In Stock Broking, Mutual Funds, Insurance, Wealth Management Or Equivalent. Candidate Should Have Preferable in Terminal operator and having experience in odin operator Skills- Good Communication Skills Equity Dealer Terminal operator Cold Calling Back office Experience: - Min. 3 Months Education:- Graduate Company :- Frontline Investment & Finance solution Role :- Terminal Operator CTC :- Best in industry + incentives Preferred Industry:- Investment Banking / Venture Capital / Private Equity Insurance Equity Dealer Financial Services Service Broker Banking Financial Broking Job Types: Full-time, Permanent Pay: ₹5,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

 Can handle Export client inquiries through Email, Calls, and messages  Can handle online marketing portals like Indiamart, Alibaba, and other social media like LinkedIn, Facebook, Instagram  Can do promotional activity on social media  Can provide after-sales service to customers and maintain good relations with customers.  Can handle and attend back office marketing work, and time to time follow up  Search out new Export customer  Can Communicate with Custom House Agents  Can do Import – Export Documents Work  Office Time - 9:30 am to 6:30 pm Skill:  Good Communication Skill  English communication must require  Expert in Microsoft Office  Dedicate to the continuing job for a minimum of 3 to 4 years.  Teamwork Education:  Engineering  MBA Job Location:  1 to 2 Month Training will be held at manufacturing unit Ardoi-360030  after training, Job Location will be at our Rajkot Office (R K Prime, Nana Mava Circle, Rajkot) Salary: ₹35,000.00 - ₹50,000.00 per month (Depending on the Interview). Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Schedule: Day shift Language: English (Required) Work Location: In person

What do we need? A Conversationalist, Presentable, People’s person with Sales focus with Wellness/service/hospitality/Retail Industry background as an additional advantage, can handle day to day operations & has a problem solver attitude. Why you should apply? Indian Wellness Industry is projected to grow at the rate of 20% per year for next 3 years. Meghavi Wellness is the Thought leader in Indian wellness industry with 50+ outlet, 500 + team members and double its growth over 2 Covid years and aspiring to a 1000+ team members by 2025. Who can apply? A Graduate/ Diploma holder with decent computer knowledge. Minimum 2 years of work experience in Retail/Service/ Hospitality industry, willing to work in different shifts, maintain grooming standards as per policy. Should be fluent in English/Hindi and Regional Language. Remuneration Incentives- Based on Target Achievements, ranges from Rs 3,000 to Rs 10,000 / per Month. Perks - Health Insurance Leaves – 6 Days SL/PL in a year Work meals- Applicable at few Locations. Website: https://meghaviwellness.com Meghavi Wellness Pvt Ltd Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Work Location: In person

Role- Relationship Manager Job Description : Job Profile : ü Candidate should be Self-motivated with High energy Level, Fast and Positive learning attitude and strong team player. Should have excellent communication skill, including Hindi and Local language along with English. Should have the good inter personal skills and polite attitude to handle customers. Should have excellent people Management skills so that he can coordinate between different department / Branches / customers well. Must be Techno Savvy and should be well versed with latest computer skills. Should work with Mantra of “Speed, Scale and Skill”. ü Able to source Working capital Loan facilities to Agri Related Industries and Food Processing and Agro Processing Industries and Other Manufacturing Industry in MSME Segment and responsible for overall Quality Business along with size of business. Must have basic knowledge of working capital finance along with understanding of reading balance sheet and P & L. Candidate also having good knowledge about properties / legal will have edge over others since it is a Mortgage Business and loans are secured by properties. Candidate with Knowledge of local area, strong networking and negotiation skill will have edge over others. ü Sourcing of New Customers and ensure month on month disbursement having ticket size from Rs. 2 crore to Rs. 25 crore. Each RM is expected to do minimum 3 New Cases per month. He is expected to meet and appoint New CAs / Financial Consultants, DMAs, Kotak Bank Branch and source business on daily basis, he has to meet at-leats 2 New Leads every working day. ü Candidate should have excellent follow-up Management skills. Ensure that Customer requirements and complaints are serviced at the local level with speed and quality. ü Collaborate with trade finance ,CMS, operation, treasury , legal and branch banking team for seamless customer service ü Closely work with credit team for managing client expectation and effective risk management ü Candidate should be willing to run extensively for sourcing the business as the profile is 80% of Filed Job and 20% of Office job. Must have Own Vehicle with valid driving license. Job Requirements : ü Post Graduate Diploma / Post Graduate in Banking and Finance / And (Major / Minor) Marketing and Finance will have edge over others ü Strong oral and written Communication ü Relationship Management Skill l ü HDFC BBG RM of grade E2 and E3 are preferable.

We are looking for a dependable and detail-oriented Customer Service Assistant to join our growing team. This role is crucial in supporting front office operations, streamlining administrative workflows, and managing essential data processes. The ideal candidate will ensure excellent service delivery and contribute to the smooth functioning of our internal systems. Key Responsibilities 1. Customer Support: Handle customer queries through phone, email, chat, and other platforms. Provide accurate information about our services, products, and company policies. 2. Problem Resolution: Identify the root cause of customer concerns and offer effective solutions. Escalate complex issues to relevant departments when required. 3. Service Guidance: Assist customers in understanding how to use our offerings. Explain product features and benefits to maximize customer satisfaction. 4. Complaint Management: Address customer complaints with professionalism, patience, and empathy. Aim to resolve all concerns promptly and effectively. 5. Follow-Up: Ensure all customer concerns are resolved. Conduct follow-up communications to confirm satisfaction. Job Type Full-Time Permanent Open to Freshers Salary ₹22,000.00 – ₹35,000.00 per month Benefits Health Insurance Work Schedule Fixed Shift Night Shift / US Shift Monday to Friday Work Location On-site at: Prahlad Nagar, Ahmedabad, Gujarat Note: Candidates should be able to reliably commute or be willing to relocate before joining. Requirements Language: English (Preferred) Availability: Night Shift (Preferred) Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9920999947

GJ Multi Gases supplies high-quality industrial gases, specializing in Ammonia. We are committed to safety, reliability, and customer satisfaction. Job Overview: We are seeking a detail-oriented and organized Administrator Executive Assistant to manage office operations and assist in financial activities. The ideal candidate should have at least 1 year of experience and a solid understanding of Tally software. This role requires multitasking abilities, a proactive approach, and a commitment to supporting the smooth functioning of the office. Key Responsibilities: Administrative Support: Handle general office duties such as managing communications, scheduling appointments, and maintaining records. Ensure smooth day-to-day office operations. Accounts Assistance: Assist in managing financial transactions including billing, invoicing, and expense tracking. Enter financial data into Tally and ensure accurate financial reporting. Document Management: Organize and manage important documents such as invoices, contracts, and employee records. Maintain a filing system for easy retrieval of documents. Communicate with suppliers and service providers regarding invoices, payments, and office supplies. Ensure timely payment to vendors. Track office supplies and re-order as necessary to maintain smooth operations. Assist customers by addressing inquiries, resolving issues, and directing them to the appropriate department or personnel. Support the accounting team in preparing monthly financial reports and assist with basic bookkeeping tasks. Qualifications: Vendor Coordination: Inventory Management: Customer Support: Financial Reporting: Minimum 1 year of work experience in office administration or accounts-related role. Proficiency in Tally accounting software. Strong organizational and multitasking skills. Attention to detail and excellent communication abilities. Basic knowledge of Microsoft Office (Word, Excel, etc.). Salary Range: ₹20,000 Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Provident Fund Schedule: Morning shift Work Location: In person

Summary As the Associate Director Logistics Supply Chain, you will have responsibility to capture and scope DDIT demands from business and collaborate with other DDIT functions to ensure quality and compliant services are delivered to stakeholders. You will be accountable for successful delivery and operations of standardized DDIT solutions for the Novartis Supply Chain Logistics aligned with the business strategy and global DDIT Strategy. In this role you will ensure on time, within budget, compliant, secure, and quality delivery of portfolio for the function area according to the projects and programs assigned. You will contribute to obtaining data on the latest demand for DDIT services in your respective area, their evaluation, and provision of support with prioritization, and leadership of the project implementation for the unit, from initiation to operational support. You will have the responsibility to align with the other DDIT teams and the business function as needed to help ensuring that the expectations regarding DDIT services are fulfilled. Engage with global business leaders and leverage the appropriate technology teams to determine requirements and deliver data-driven recommendations to improve efficiency and add value. About The Role Your responsibilities include, but are not limited to: Lead initiatives to identify opportunities, gather requirements and work directly with customer teams to identify and develop business cases and ensure business sponsorship Partner with senior business stakeholders and DDIT Strategic Business Partners for demand analysis, solution proposal, evaluation, and funding estimates Be a partner with Business Logistics leads, business process owners and other SC key stakeholders in all aspects for IT solutions in scope of SC Logistics. Partner with other IT functions to ensure delivery of products according to the strategy. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible function / service area Establish governance structure for projects and operations with the right stakeholder representation Reporting in DDIT Director Operations SC Logistics, partnering with peers, global business process owners and other SC key stakeholders in all aspects for IT solutions in scope of SC Logistics Oversee and manage end-to-end Logistics application support services to operations Ensure that Business requirements and objectives in area of Supply Chain Logistics are enabled by global IT standard solutions Identify and manage risks in relation to DDIT Services underpinning business processes Take accountability to ensure adherence to Security and Compliance policies and procedures within Service Delivery and Operations scope Leverage technology solutions and automation tools to enhance logistics processes and drive continuous improvement Ensure DDIT investments and services for customer group are aligned with business requirements and DDIT strategy What You’ll Bring To The Role University degree in business, computer science, information technology discipline or other equivalent degree At least 10 years of experience in information technology and/or in a business environment Expert understanding of technology and methodologies as applied in the respective area Excellent understanding of supply chain processes mainly in the Logistics area (Distribution and Warehouse) Ability to communicate effectively with stakeholders, senior management, manage issues, resolve conflicts, and mitigate risks. Analytical, process-oriented with a keen interest to drive continuous improvements Strong teamwork and interpersonal skills with the ability to establish and maintain a high level of trust and confidence. Experience in leading projects, managing diverse group of stakeholders Excellent knowledge of English language (written and spoken) Flexibility to work in a fast paced, quickly changing work environment Ability to operate in a global matrix environment Desirable Requirements Experience with ERP implementations in a large, multi-national environment with strong business process acumen, with focus on business processes enabled in ERP platforms Experience in leading large-scale projects managing diverse group of stakeholders Understanding of IT and business domain processes in validated environments (GxP) Why Novartis Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Show more Show less

Summary Provide analytics support to Novartis internal customers (Country & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Analyst - Alignment and Call Plan Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients. About The Role Position Title: Analyst (Call Planning) Location – Hyd |India| Hybrid About The Role: Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills Your Responsibilities Include, But Are Not Limited To: Help develops new service offerings in close collaboration with functional and account management teams The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process.- Should have proven ability to guide and Onboard new members quickly. Should be able to cross collaborate and identify bottle necks in newer processes or launches Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services What You’ll Bring To The Role: Should be customer service oriented and strong and proactive business results-focus, and proven track record to provide insights that increase efficiency Support team leaders in recruitment and on-boarding of new associates within the organization. Leads capability building by actively prioritizing various knowledge sharing sessions that enables growth and improves quality of CSP Hyd deliverables across the function. Stay in sync with all internal functional operating procedures like time tracking, critical metric tracking and strong analytical thinking with problem solving approach. Able to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements. Communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process.Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc. Reporting, and other internal systems and processes. Comply to all Novartis operating procedures as per legal / IT / HR requirements Desirable Requirements: University/Advanced degree is required, Master’s degree in fields such as business administration, finance, computer science or technical field is preferred Experience (2+ years) in |Hands-On | Snowflake (SQL), ETL, Data Model Design IC, Pharma Analytics in a market research firm or pharmaceutical company or Pharma KPO and should have an understanding of Pharmaceutical business including its regulatory environment. Hands on to Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have). Experience on JTD is required in case of Alignment hiring. Should be keen on learning new tools and techniques and adapt to technological transformations Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment To Diversity And Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Responsibilities: The responsibilities for this role include but not limited to below Minimum Requirements: At least 2 years experience in similar role. Pharma background is preferred Good written and Oral communication skills Skills Required: Dataiku, JCPM, JAMS, Python, SQL, Excel, Powerpoint, Zaidyn (good to have) Experience on JTD is required in case of Alignment hiring Should be keen on learning new tools and techniques and adapt to technological transformations Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Show more Show less

About Affluent Business: Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business and lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points About the Role: The NRI Relationship Manager will be responsible for nurturing NRI client relationships through continuous client engagements and risk profiling. The NRI RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the NRI customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Maintain relationships with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products Review the inflows and outflows in the mapped NRI accounts and also proactively track NRI visits to India Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads generated through existing clients, NRI brokers, stock brokers, expats of shipping companies and overseas branches Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications: Optimal qualification for success on the job is: Graduation from a recognized institute AMFI and NCFM certifications Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Bharat Banking: Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities: Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers’ enquiries and instructions, whilst ensuring that the Bank’s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Bank's products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications: Optimal qualification for success on the job is: Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies: For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

About Liability Sales: The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role: The Relationship Manager – TASC is the primary touch point for high value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure deepening of relationship through various cross holding products. The RM is responsible for identification of potential customers and providing them customized solutions as per their requirements Key Responsibilities Acquire Key TASC customers of the market in collaboration with the Cluster/Circle Head – TASC and the Branch Head of the respective Branch. Develop and nurture trust relationships with a portfolio of major clients Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely and compliant manner Coordinate with the key customers and internal teams to ensure service delivery of the highest standards Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Qualifications: Optimal qualification for success on the job is: Graduation/ Post- Graduation (MBA- Marketing preferred) NCFM and AMFI Certifications is an added advantage 4-7 years of experience in the BFSI sector Prior work experience in TASC / Government Segment with a Private Bank is desired Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

Job Title: Chat Support Executive Location: On-site Positions Available: 50 Employment Type: Full-Time Work Environment: 24/7 Rotational Shifts Job Overview: We are seeking enthusiastic and customer-focused Chat Support Executives to join our growing team. In this role, you will be responsible for handling customer inquiries via chat in a professional, accurate, and timely manner. This is an exciting opportunity for individuals who are passionate about delivering excellent service and want to build a long-term career in customer support. Key Responsibilities: Respond to customer queries through chat support with clarity, empathy, and professionalism. Deliver prompt, accurate, and effective solutions to customer issues and requests. Maintain a positive, problem-solving approach to each interaction. Adhere to communication protocols, internal policies, and quality standards. Manage multiple chat conversations simultaneously while maintaining high accuracy. Document customer interactions and escalate unresolved queries when necessary. Work in rotational shifts including night shifts in a 24/7 support environment. Eligibility Criteria: Excellent communication skills in English (both written and verbal). Strong command of grammar and sentence construction. Must have completed at least 12th grade or be a graduate in any discipline. Not currently enrolled in any academic or professional course . Willingness to work on-site as per location requirements. Open to rotational shifts and flexible with night shift schedules. Ability to handle customer queries with patience, tact, and accuracy. Comfortable with fast-paced and multitasking work environments. Benefits Offered: 5-day work week with rotational week-offs. Free cab service for shifts between 9:30 PM and 6:00 AM . Subsidized meals available on-site. Night shift allowance of ₹40/hour for hours worked between 9:30 PM and 6:00 AM . Access to modern office infrastructure and facilities . Comprehensive health insurance and medical benefits for employees. Why Join Us? Be part of a fast-growing customer support team with strong growth prospects. Gain valuable experience in client interaction and problem-solving. Work in a professional and inclusive work culture. Enjoy benefits that support your well-being and work-life balance. Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Application Question(s): Are you in Ahmedabad??, as this opportunity are for localites Language: English (Required) Work Location: In person

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"