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0 years

1 - 2 Lacs

Bellary

On-site

Key Responsibilities: 1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

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3.0 - 5.0 years

2 - 3 Lacs

Bengaluru

On-site

General information Country India State Karnataka City Bengaluru Job ID 45752 Department Customer Support Description & Requirements We are seeking a passionate and detail-oriented Training Specialist to drive the training, auditing, and cultural development goals of our Hospitality Support team. This role is ideal for someone who thrives in a hybrid space, combining language and communication development, customer service skills development, performance auditing, and cultural engagement. You will design and deliver training programs, perform incident audits with coaching feedback, promote Principle-Based Management (PBM) practices, and organize team-building initiatives that boost morale and team collaboration. Responsibilities: Training and Development: Design and deliver onboarding and continuous learning programs focused on policies, SOPs, tools, customer service, and communication standards. Collaborate with the training team to co-develop department-owned training materials tailored to the company’s culture and hospitality support needs. Regularly review and update training content to reflect new procedures, tool updates, and industry best practices. Conduct classroom and floor-based coaching sessions for new hires and existing team members. Incident Audit & Evaluation: Conduct structured audits of analyst-handled incidents to ensure SOP and SLA adherence while meeting audit productivity targets. Provide constructive, individualized feedback to analysts through regular coaching sessions. Identify skill or process gaps and design remedial training interventions. Culture & Values Training: Train team members on PBM principles and support their application in day-to-day work. Encourage recognition by promoting peer-to-peer Raves and positive reinforcement practices. Act as a role model of respectful, principled behavior aligned with the organization’s core values. Team building & Engagement: Organize and lead team-building events per quarter to foster connection and team spirit. Coordinate with HR to support department-level employee engagement initiatives. Encourage team participation in cultural events, recognition drives, and learning campaigns. Basic Qualifications: Graduates in any field with 3–5 years of experience in training, quality evaluation, or customer support (preferably in hospitality or SaaS environment) Strong written and verbal communication skills Experience creating or tailoring training content in alignment with business needs Understanding of SOPs, SLA-based performance, and customer service language Strong attention to detail and ability to analyze case performance Good Communication skills to interact with Infor’s global customers and analysts. Preferred Qualifications: Good written and verbal English language skills including Active Listening. Advanced knowledge of English language modules and customer service best practices. Exceptional training and facilitation skills, with the ability to create engaging and interactive learning experiences. Exposure to PBM principles or values-based management frameworks Experience with tools like ServiceNow, LMS platforms, auditing systems Excellent communication and interpersonal skills, with a positive and motivational approach to employee engagement. High emotional intelligence, ability to provide empathetic and constructive feedback About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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0 years

0 Lacs

Karnataka

On-site

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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1.0 years

2 - 4 Lacs

India

Remote

About the Role: We are looking for a proactive and people-oriented Customer Success Specialist to ensure our clients and participants have a smooth, satisfying experience with our brand. You’ll be the go-to person for onboarding, support, follow-ups, and retention — playing a key role in building loyalty and long-term engagement. This is an ideal role for someone who enjoys helping others, has great communication skills, and is passionate about customer satisfaction. Key Responsibilities: Welcome and onboard new clients, participants, or customers Guide them through the product/service/event process (registrations, access, next steps) Resolve queries and issues efficiently via phone, chat, or email Monitor customer activity and engagement post-sale or post-event Collect feedback and work with internal teams to improve experiences Maintain customer records, conversations, and status updates in CRM or database Build long-term relationships and ensure high satisfaction and retention Requirements: 1–3 years of experience in customer service, client success, or account management Excellent written and verbal communication skills Strong interpersonal and problem-solving abilities Ability to multitask and stay organized under pressure Familiarity with tools like CRM software, WhatsApp, Google Sheets/Docs A positive, solution-focused attitude Preferred Skills: Experience in events, SaaS, e-commerce, or service-based companies Fluency in multiple languages (regional or international) Comfortable with remote customer support (phone, chat, email) What We Offer: Competitive salary + bonuses for performance Supportive and collaborative work culture Learning & development opportunities Work experience with a fast-growing and exciting brand Recognition for your work and impact Job Type: Full-time Pay: ₹18,334.19 - ₹40,544.40 per month Work Location: In person Expected Start Date: 18/08/2025

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0 years

3 - 5 Lacs

Bengaluru

On-site

Mandatory Skills & Experience Required Proven experience in inside sales , telephonic counselling , or edtech sales Strong communication, persuasion, and interpersonal skills Ability to work independently, manage targets, and close deals Proficiency in using CRM tools, spreadsheets, and sales reporting software Strong customer service orientation with a problem-solving mindset Roles & Responsibilities Handle inbound and outbound calls to guide prospective students about available training courses Provide career counseling and help leads choose the right course based on their goals Convert leads received through marketing campaigns, ads, and referrals Achieve or exceed assigned sales targets and KPIs on a monthly basis Build and maintain strong relationships with learners, ensuring post-sale engagement and satisfaction Prepare and execute short-term and long-term sales strategies to increase conversions Maintain accurate documentation of all interactions and updates in the CRM system Attend team meetings, training sessions, and sales reviews to stay aligned with business goals Identify and leverage referral opportunities from the existing customer base Ensure a high standard of customer support and follow-up , addressing queries and concerns promptly Bonus & Benefits Competitive salary with attractive performance-based incentives Career progression opportunities in a fast-growing edtech environment Exposure to leading training programs and tech courses Supportive work culture with hands-on training and mentorship Opportunities to engage with professionals and learners across industries Job Type: Full-time Pay: ₹360,000.00 - ₹520,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

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0 years

4 - 6 Lacs

Bengaluru

On-site

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

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15.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description The Delivery Quality Assurance (DQA) Professional ensures set up, review, audit and improvements of quality.They are responsible for supporting an engagement set up, facilitating smooth transition from sales and ensuring Capgemini as well as contractual requirements are addressed. They define and adapt processes and process assets as per BU/account/engagement needs to enable standard way of working. They will monitor engagement execution through regular reviews and tracking of planned activities and actions and aid Delivery Governance through inputs, analysis, early alerts and suggesting potential mitigation actions. They are responsible for interacting with Client teams as required and supporting the Client or third-party audits on engagements. They collaborate to identify and drive improvements (engagement/account level) to provide benefit to Capgemini as well as Client (using techniques such as Six Sigma, Lean etc.) alongside providing consulting services to engagements/accounts/Clients in areas such as Agile, Service Management, Six Sigma, Lean etc. They may also assist in sales/bid process by providing inputs related to Capgemini processes, Delivery Governance, process assets and platforms. Job Description - Grade Specific Delivery Quality Assurance Manager Plan and manage set up, execution, reviews, process improvements, process definition and adaption of process assets, delivery governance support for 5-6 engagements, sales enablement, stakeholder management Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best in class processes Balance Scorecard for leadership reporting Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services Requirements: Should be at least BB certified with exposure to leading Lean Six Sigma projects Exposure to the current automation tools and its implementation Preferred with BPO experience of 15+ years in driving process improvement, process transformation Should have knowledge on different RPA strategies & RPA products (certification added advantage) Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming Chatbots, Artificial intelligence, Process mining tools Cloud services & Analytics AGILE based project management Skills (competencies) Active Listening Adaptive Thinking Analytical Thinking Assertiveness Attention to Detail Business Agility Change Management Conflict Management Continuous Improvement Decision-Making Emotional Intelligence Financial Control Influencing Innovation Managing Difficult Conversations Negotiation Proactiveness Problem Solving Project Governance Project Management Project Planning Project Reporting Project Tracking Relationship-Building Risk Assessment Risk Management Scope Management Stakeholder Management Strategic Governance Strategic Thinking Team Management Time Management Unified Project Management (UPM) Unified Service Management (USM)

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8.0 - 12.0 years

0 Lacs

Noida

On-site

Job Title : Java Technical Lead Duration: 6 months Location: Noida Timings: Full Time (As per company timings) Notice Period: (Immediate Joiner - Only) Experience: 8-12 Years Industry - IT/Software/BFSI/ Banking /Fintech Work arrangement – 5 days working from the office What will you do? As a technical lead, you will work as part of a team on the design and implementation of Java-based enterprise solutions using agile software development methodologies. You will have the opportunity to take full responsibility for the technical design and implementation of specific business areas using the latest frameworks. The role is responsible for achieving organizational goals by defining, integrating, and upgrading a comprehensive architecture to support Java applications. Job responsibilities: · Meeting with technology managers and the design team to discuss the goals and needs of the company. · Lead a technical team consisting of software developers, business analysts, and a Product Owner. · Capture functional and non-functional requirements and design technical solutions leveraging the Spring Framework. · Examining and defining current architecture systems. · Designing scalable architecture systems for Java-based applications. · Efficiently review code and provide technical guidance, and identify needs to implement or execute to accommodate the company’s architectural goals. · Contribute to the development process by implementing PoCs and standardizing software delivery, adopting DevOps practices. · Troubleshooting design flaws and system bottlenecks. · Performing validation tests, system performance tests, and others, to ensure the flexibility and scalability of the Java environment. · Ensure the overall quality and fit of the technical solution, in addition to the overall performance of the application stack. · Oversee the progress of the development team to ensure consistency with the initial design, development principles, and deadlines. Assisting the software design team with application integration. What are we looking for? · Advanced knowledge of software architecture, design, web programming, and implementation of software networks. · Proficient with Java, Spring Boot, Spring Cloud, like Configuration management, circuit breaker, security, service discovery, Sleuth, load balancing · Should have a deep understanding and experience with multithreading. · Should be able to create a distributed and scalable architecture. · Should have the habit of learning and exploring new technologies. · Should understand Apache Spark, Data Science, ML & AI · Should have used RDBMS Oracle, MySQL · Knowledge of NoSQL – MongoDB, Neo4J, Cassandra · Ability to solve complex software system issues. · Ability to present technical information to fellow technical professionals and non-technical peers. · Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations · Entrepreneurial skills, the ability to observe, innovate, and own your work. · Detail-oriented and organized with strong time management skills. · Influencing skills and the ability to create positive working relationships with team members at all levels. · Excellent communication and interpersonal skills. · A collaborative approach and work with perfection as a group effort to achieve the organization's goal. Education Qualification - Bachelor’s degree in software engineering or computer science. Job Type: Contractual / Temporary Contract length: 6 months Work Location: In person

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6.0 years

0 Lacs

Noida

On-site

DESCRIPTION AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. Are you interested in increasing adoption of Amazon Web Services (AWS) Cloud by developing Strategic Accounts across Large Enterprise companies? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? AWS India Pvt Ltd (AWS India) is leading the next paradigm shift in computing and is looking for world-class candidates to join our–enterprise business. Key job responsibilities Migration & Modernization to AWS Cloud is a strategic priority for us. However these are large complex assignments that take many months to execute and need dedicated focus. The person needs to be able to open the conversation with CXOs explaining the benefits of migration, how it frees up time and budgets for innovation, the challenges, how to meet them and what their competitors are doing. The person needs to bring in the right resources from the solutions architecture team and cloud economics and partners to help build a directional business case, a high level roadmap to cloud and identify initial targets for POCs. Post that, getting the POCs executed by the partners or architects and starting a detailed migration planning discussion is the next step. The person will engage partners and AISPL professional services to get the same executed. Once there is a contract in place, the person would gracefully handover to the partner / customer (If customer wants to execute themselves). However, the person will continue to stay in touch with the customer to help make them a public reference over time. All along the way, the person will closely work with the business development representatives to ensure the process is tracked and delays / problems escalated with customer / partner / AISPL management for resolution. The person will work largely within the given region they are located in (west / south) in India though there can be occasional travel to meet customer / partner stakeholders in other cities within India. The person will report into the migration BD leader within AWS India. A day in the life As a Migration BD, you are own the Migration and Modernization (MM) Business in your allocated patch. Your primary focus will be engaging with sales leaders to understand their priorities and build a MM plan in collaboration with Account team and specialists sellers. You will Engage in account planning to identify target workloads and migrate and modernize strategies that align to the customer business and technology drivers. Support the Account team with C-Level and customer decision-maker engagement to validate the customer drivers and leverage our proven and repeatable engagement approach (Assess, Mobilize, Migrate and Modernize) to develop and close opportunities. Support customer transformation by leading migration and modernization workshops, assessments, and providing migration and modernization recommendations aligned to the Modernization Pathways. Go deep on discovery and assessment of customer application portfolio supported by business case and orchestrating deals across WWSO specialists teams to win more workloads. Produce compelling proposals that set out the AWS differentiation allowing customers to make informed decisions to accomplish their business goals and align with cross functional stakeholders like, AWS Professional Services, Partner, and CSM teams to establish the delivery model and position and deploy migration and modernization accelerators including Experience-Based Acceleration to accelerate workloads on the platform About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 6+ years of developing, negotiating and executing business agreements experience 6+ years of professional or military experience Bachelor's degree Experience developing strategies that influence leadership decisions at the organizational level Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS Experience interpreting data and making business recommendations Experience identifying, negotiating, and executing complex legal agreements Experience influencing internal and external stakeholders Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 years

0 Lacs

Greater Kolkata Area

On-site

Job Title: International Voice Process – Customer Support Executive (Kolkata, Salt Lake)About the Role Entry-level full-time position, ideal for freshers (0–2 years experience). Based in Salt Lake (Sector V), Kolkata, operating in an international voice/chat process. In-office role (no work-from-home); rotational shifts (including night/Australian shifts). Immediate joiners preferred. Key Responsibilities Handle customer inquiries via voice or chat mediums for international clients. Ensure SLA adherence and provide prompt, professional, and courteous responses. Document and track interactions, resolutions, and escalate when needed. Coordinate closely with cross-functional teams for issue resolutions. Required Qualifications & Skills Educational requirement: minimum 12th Pass (higher secondary). Strong proficiency in English (spoken and written); clear voice and accent. Basic computer literacy—comfortable with navigating systems and data entry. Excellent communication, adaptability, and customer handling skills. Ready to work flexible hours and adhere to attendance, productivity guidelines. Preferably local to Kolkata for ease of commuting. Compensation & Benefits (Estimated) Monthly in-hand salary ranging from ₹15,000 to ₹18000, depending on shift allowance and incentives (Indeed, Jobhai, AmbitionBox). Additional perks may include meal facilities, commute support (e.g., cabs), performance incentives, and provident fund benefits (Indeed). Why Salt Lake, Kolkata? Sector V (Salt Lake) is the premier IT-ITeS hub in East India, housing numerous BPO and service-based operations. The area has extensive Grade-A infrastructure and excellent connectivity (Wikipedia). Summary Table Attribute Details Location Salt Lake (Sector V), Kolkata Experience Freshers (0–2 years) Education 12th Pass minimum Shifts Rotational (incl. night/Australian) Salary (In-hand) ₹15,000–₹40,000/month + incentives Benefits Meals, commute support, incentives If you'd like variations for non-voice roles, chat-based positions, or supervisory tracks (like Team Lead or MIS Associate), I’d be happy to draft those too. Just let me know what you're aiming for!

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3.0 years

4 - 8 Lacs

Noida

On-site

DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you a full-cycle learning professional with proven experience delivering innovative learning solutions? Are you excited by invention and innovation? Do you thrive in bringing technology solutions to customers to grow and evolve their businesses? Do you grow and lead through ambiguity? Our Just Walk Out technology Global Education team is seeking an innovative, analytical, and full cycle Learning Program Manager to define, build and implement game-changing, just-in-time learning solutions at scale. Our mission is to be Earth's most innovative and accessible knowledge provider - helping Just Walk Out technology internal and external partners unlock the future of retail. We deliver world-class, scalable knowledge solutions that simplify even the most complex concepts. Our solutions provide users actionable insights at their moment of need, and boost performance to reach KPI targets. Key job responsibilities In partnership with the Sr. Manager, and your Global Customer Education peers, you will deliver innovative, scalable knowledge solutions to support our Just Walk Out customers in achieving their business priorities. You will define business and end-user learning requirements, and partner with technology experts – internal and external – to deploy embedded learning capabilities to our diverse audiences. You will collaborate with subject matter experts to design and maintain knowledge resources which enable moment of need self-service knowledge acquisition and which drive measurable performance impact. You will ensure solutions support friction-free access through all needed media (Guided workflows, AR, VR, and other digital learning) and tools (3P tools, phones, tablets, computers). A day in the life You rigorously evaluate, recommend, design, develop and implement globally scalable learning solutions which drive measurable performance outcomes and solve for targeted performance gaps through advanced use of learning technology. (e.g. including AR, VR, AI, xAPI). You consult with cross-organizational peers and external customers to evaluate performance needs, and demonstrate experience-based high judgement to recommend the appropriate, bar-raising solutions. You Earn Trust with stakeholders to construct and prioritize forward-looking development roadmaps which optimize development capacity and maximize deliverables in a defined period. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes. You use a combination of voice of customer feedback to validate real-world efficacy and objective business data to continuously improve solutions. You proactively maintain working knowledge of the most up to date learning tools, technology and approaches to deliver simplified learning experiences and ensure 3P Customer success in operationalizing our technology. You thrive in a fast-paced, ambiguous environment and operate with a high sense of urgency to deliver results on time and on target. Up to 25% travel may be required About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Master's degree in instructional design, business, operations, human resources, adult education, organizational development, or related field. PMP Experience solving for knowledge and performance needs in a physical retail environment. Designing and delivering central knowledge bases and in-application learning solutions. Developing solutions using the latest industry trends (AI, VR, AR). Use of Learning Record Store (SRS) and xAPI technologies to surface KPIs and visualize data for impact analysis. Authoring with HTML, CSS, and/or web publication tools, web architecture, usability, UX and UI design. Building systems and process technical requirement specifications. Use of API and scripting for tool integration. Owning program strategy, end to end delivery, and communicating results to senior leadership. Business and human performance needs consulting, in order to build compelling user knowledge and skills requirement specifications. Designing, developing and driving adoption of innovative, scalable knowledge and performance support solutions, from scratch to global audiences. Developing blended and multi-media solutions with diverse authoring tools (e.g., Articulate Storyline and 360, MadCap Flare, Adobe Creative Suite, Figma) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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3.0 years

3 - 10 Lacs

Noida

On-site

DESCRIPTION We seek an SDE II with strong technical acumen, a proven track record in engineering large-scale software systems, and a fervor for tackling complex challenges. This position calls for a candidate who excels under pressure, is adaptable, and can take ownership of the system's success. You will be responsible for driving solutions across the entire development lifecycle, from design to coding, testing, and deployment, in a dynamic and fast-paced environment. Key job responsibilities The SDE II on this team will be playing a key role in solving complex problems and building innovative automated solutions for our customers. Candidate needs to have a high sense of ownership, ability to develop end to end solutions and improve customer experience. This role offers exposure to tackling scalability issues in complex process automations leveraging AWS cloud, machine learning algorithms, and distributed systems. Ideal candidate will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform. A day in the life 1. Collaborate with SDMs, TPMs and Senior Software Development Engineers (SDEs) to contribute to the technical and architectural direction of the automation delivery team. 2. Develop scalable, fault-tolerant, and highly available services/capabilities supporting our large-scale customers, streamlining the development of process automations. 3. Take a lead role in guiding and supporting junior engineers, promoting best practices in design, coding, testability, and security. 4. Encourage the adoption of new technologies and devise efficient algorithms tailored to our extensive customer base. About the team FinTech Workplace is a productivity platform designed to ease the process of uncovering and automating repetitive business processes. It eliminates the need for tedious ‘swivel chair’ work of switching between multiple, incompatible, inconsistent systems repeatedly and transforms it into a single-click experience. With Workplace, operations analysts can discover and accelerate the execution of mundane tasks, re-balance the workload, and focus on more strategic, high value work. In 2023, Workplace saved manual hours across FGBS and non FGBS teams such as Advertisement, Amazon Pay, AWS Sales and PXT. (Read more on Inside Amazon: https://news.a2z.com/contents/36297837) BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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4.0 years

0 Lacs

Noida

On-site

Senior Software Engineer Noida, Uttar Pradesh, India Date posted Aug 18, 2025 Job number 1848220 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you passionate about building modern, AI-first, fast web applications that empower hundreds of millions of users? Do you have a vision for building web applications for AI-powered productivity, performance and scalability? If so, we have an exciting opportunity for you in the Office Product Group (OPG). Microsoft 365 is a comprehensive suite of productivity tools and cloud-based services offered by Microsoft, designed to empower individuals and organizations to achieve more, collaborate efficiently, and enhance their digital workflows. OPG’s mission is to re-invent productivity solutions, leveraging AI to create experiences which radically improve how people conceive, communicate, preserve, and share the best expressions of their thoughts and ideas...together. We do this through our flagship family of Office products i.e. Word, Excel, PowerPoint and OneNote. Web technology is at the forefront of how we realize our mission, driving the growth of our existing applications and new offerings. We are looking for talented full-stack, AI-native Senior Software E ngineers for web development! As an engineer in OPG, you will have the exciting opportunity to contribute to the development and enhancement of one of the most widely used productivity suites in the world. Your role will involve designing and building AI-first full stack functionality across experience and services that is shared by products across Office for the web e.g. home pages, suite-wide header and app shell, shared user flows like notifications, account management and platform components like telemetry, experimentation framework, bootstrapper . By collaborating and leveraging the latest technologies, you will shape the future of Microsoft Office in the age of AI. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 4+ years of software development experience in C#, C++, .NET, JavaScript/TypeScript, or similar programming languages or platforms. Proficiency in full-stack Web development including Web front-end development experience with JavaScript/Typescript and HTML5 and high-scale distributed systems/cloud service development. Proficiency building and shipping production grade software. Expertise in leveraging AI to improve engineering processes as well as developing AI-enabled products. Track record of delivering products, features and functionality on time, with extremely high quality. Excellent problem-solving and debugging skills. Good verbal and written communication skills and ability to work cross- team in collaborative environment. Preferred Qualifications: Deep expertise with web frameworks like React.js and FluentUI. Expertise with browser development tools and its network and performance profiling capabilities. Experience with Azure Cloud and ADO (Azure DevOps) pipeline is preferred but not required. Responsibilities Work with engineering teams across the Office web ecosystem to research, design, implement, optimize experiences and services that are shared across the Office suite. Contribute to the design and implementation of core libraries utilized by the entire suite e.g. Fluent UI components. Write high quality code, automated unit and integration tests. Harness AI to maximize own and team’s engineering velocity and craft world-class AI-powered functionality. Work on implementation, debugging, shipping and mitigating incidents in live production environments. Work closely with Product Management and Design disciplines. Work well both independently and collectively in a team environment. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 years

0 Lacs

Uttar Pradesh

On-site

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

3 - 8 Lacs

Noida

On-site

Join our Team About this opportunity: Join our team at Ericsson as a Solution Architect, a critical role that drives our end-to-end technical solutions based on customer specifications and burgeoning business needs. As part of our dynamic team, you will facilitate profitable business growth by bridging customer needs and technical opportunities into robust offerings and proposals. You will support the Consultants during the requirement analysis and high-level design phases while having the chance to assume responsibilities in Customer Support, sales, and service delivery. What you will do: Engage in detailed discussions with customers about their technology strategy and key bottlenecks. Evaluate customer's technological environment, business requirements and plans. Identify areas for customer improvement and potential hurdles related to technology and business. Act as a CSR in the Core-3 squad, or a similar role overseeing solution scopes. Collaborate with Core-3 team to generate lists of potential activities and solutions. Contribute to the development and presentation of business case modeling and technical argumentation. The skills you bring: Consultative Skills. Solution Delivery. Leadership. Project Implementation. Negotiation. Hardware, Architecture, Virtual Environment, Technology, Protocol and Interface. Coaching and Mentoring. Solution Architect. Financial Acumen. Customer Solution Design. Market insights. Ericsson Portfolio. Business Acumen. Infra Capacity,Perf AnalysisandSol Def. Technical Sales.

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2.0 years

0 Lacs

Uttar Pradesh

On-site

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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55.0 years

5 - 7 Lacs

Noida

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Capgemini Business Services is a client facing practice which helps clients to transform their Customer Experience Functions to meet the changing demands of the business. This includes transforming the customer service operations, addressing the people implications of strategic change initiatives, build organisational capability and talent and transform their Customer Operations to meet the changing demands of the business. Our practice has responsibility for three customer facing areas: Contact Centre, Marketing Operations and Sales Operations. As one of the biggest consulting, technology, and outsourcing companies globally, our Intelligent Customer Operations practice is critical to our growth agenda and is always delivered integrated with Cloud Technology, Automation and Data Analytics. Your Profile Subject matter expertise and demonstrated skills. Customer Experience and Contact centre business outsourcing solutioning for third party for Global client (Not IT or Technology or Telco). Cross sectoral experience including Manufacturing, CPRD, Utilities, Financial services, and Healthcare. Designing and delivering a digital Customer Experience operating model including the role of a Shared Services/Outsourcing partner Experience in completing Customer experience/ Contact Centre Transformation projects for Global BPO clients. Experience of commercial modelling and Sizing including Contact Centre Labor Solutioning Good understanding of and experience with the latest Technology trends in the market What you'll love about working here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. You will have the opportunity to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications. We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work . Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events , yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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4.0 - 6.0 years

5 - 7 Lacs

Noida

On-site

Job Description Team: The Cognex Business Applications Team provides platform, business process, and technology expertise to support our global systems, both back office and front office tools, by designing and improving business processes, managing complex implementation projects, providing user support and training, and keeping the business application landscape up and running 24/7. In addition, the Business Applications Team helps optimize the use of all business applications implemented in a cost-effective manner, to support and enhance Cognex’s overall success. Essential Functions: Provide production support for modules within Salesforce Partner with key business contacts on a daily basis to ensure any identified bugs in Salesforce are fixed, and work with Salesforce development team to code items requested by the business Provide project support for the implementation of additional modules and integrations with Salesforce As part of a team, help define and streamline the Salesforce roadmap based on business priorities Collaborate with business stakeholders to understand their requirements and translate them into Salesforce solutions Create and maintain detailed documentation of Salesforce configurations, customizations, and processes Provide training and support to end-users, ensuring they can effectively use Salesforce Provide technical support in conjunction with Sales Cloud and CPQ Delivery teams as well as Global IT Operations Stay current on Salesforce updates, best practices, and industry trends to recommend improvements and optimizations Seek opportunities for process improvements and automation within Salesforce Knowledge, Skills & Abilities: Demonstrated knowledge on grooming Jira tickets and maintaining ticket backlog Strong understanding of business processes in Sales Cloud and CPQ platforms Experience with demand management. Proven ability to establish rules and processes related to gathering IT requests from business stakeholders, prioritizing, comparing against current capacity and scheduling timelines for delivery Strong project and program management skills, including requirements definition, process documentation, configuration and build management, test processes, and change management Strong vendor management and relationship skills Ability to work within appropriate budget allocations Working knowledge of Service Cloud, Ecommerce and Pardot preferred Minimum Requirements: Bachelor’s degree in related field. Higher degrees and relevant certifications are a plus 4-6 years of Salesforce experience

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1.0 years

1 - 1 Lacs

Hardoī

On-site

1. *Conduct Regular Shop Visits*: Visit multiple shops within the allocated area on a regular basis to maintain strong relationships with shop owners and staff. 2. *Sales Transactions*: Take sales orders from each shop, ensuring that all orders are accurately recorded and processed. 3. *Payment Collection*: Collect payments from shop owners for the sales made, ensuring timely and accurate financial transactions. 4. *Promote Products*: Actively promote the company’s products to shop owners and customers to increase sales and brand awareness. 5. *Customer Support*: Provide excellent customer service by addressing any queries or concerns from shop owners and ensuring their satisfaction. 6. *Sales Targets*: Work towards achieving and exceeding sales targets set by the company for the allocated area. 7. *Market Feedback*: Gather feedback from shop owners and customers about the products and market trends and report this information to the management. 8. *Inventory Management*: Monitor the stock levels at each shop and coordinate with the supply chain team to ensure timely replenishment of products. 9. *Reporting*: Prepare and submit regular sales and payment collection reports to the management. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Experience: total work: 1 year (Preferred) Work Location: In person

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3.0 years

9 - 15 Lacs

India

On-site

Introduction Integrating a CRM platform in educational institutions transforms how they handle enrollment and marketing tasks. CRM streamlines processes and improves communication, making interactions with prospective students more personal and efficient. With all data in one place, administrators can make better decisions about enrolling students and marketing strategies. Automation takes care of repetitive tasks, freeing up staff to focus on building real connections with students. Using CRM, educational institutions create smoother enrollment experiences, leading to happier students and stronger relationships. It's a tech-savvy approach that benefits both the institution and its students. Role Overview: We are seeking a skilled and proactive Cloud Infrastructure Engineer with deep expertise in Microsoft Azure. The ideal candidate will be responsible for automating, managing, and optimizing Azure infrastructure, ensuring high availability, scalability, and security of applications deployed across multi-tier architectures. You will collaborate with development teams to support CI/CD processes and containerized workloads in production. Key Responsibilities: Infrastructure Management Automate provisioning and configuration of Azure resources using ARM Templates , Bicep , or Terraform. Manage compute workloads via Azure VMs , VM Scale Sets , and Availability Sets. Architect and implement scalable, fault-tolerant, and cost-effective solutions on Azure. Cloud Security & Compliance Implement and enforce security best practices using Azure Key Vault , RBAC , Azure Policies , and Defender for Cloud. Regularly audit resources for compliance and apply security patches. CI/CD Automation Design and manage CI/CD pipelines using Azure DevOps (Repos, Pipelines) or GitHub Actions . Support deployment strategies including Blue/Green and Canary deployments using App Service Slots or AKS. Linux Administration Administer and troubleshoot Linux-based workloads in Azure using SSH, Azure Bastion, and monitoring tools. Containerization & Orchestration Develop and maintain containerized workloads using Docker and Azure Kubernetes Service (AKS). Manage container registries with Azure Container Registry (ACR) and deploy via Helm or YAML manifests. Monitoring & Optimization Monitor resource utilization and application health using Azure Monitor, Log Analytics and Application Insights. Optimize system performance and troubleshoot issues proactively. Collaboration & Support Work closely with engineering, QA, and product teams to align infrastructure with application needs. Provide guidance on infrastructure design patterns, automation strategies, and DevOps practices. Key Requirements: 3+ years hands-on experience managing Azure cloud infrastructure. Strong understanding of Azure services: VMs, Blob Storage, ACR, AKS, App Services, DevOps Pipelines. Proficiency with Infrastructure as Code tools like Terraform, Bicep, or ARM Templates. Experience with Linux system administration. Knowledge of networking, DNS, firewalls, NSGs , and security principles. Hands-on with Docker , Kubernetes , and Git. Solid scripting skills (Bash, PowerShell, or Python). Familiarity with Agile/Scrum development workflows. Preferred: Azure certifications (e.g., AZ-104, AZ-400, AZ-305 ). Experience with hybrid cloud or multi-cloud environments. Exposure to cost optimization tools like Azure Cost Management. Job Type: Full-time Pay: ₹900,000.00 - ₹1,500,000.00 per year Work Location: In person Application Deadline: 24/08/2025

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1.0 years

1 Lacs

Noida

On-site

Job Description: Creating a job description for a GIS Field Surveyor involves outlining the key responsibilities, qualifications, skills, and other relevant details. Here's a comprehensive job description template you can use or modify according to specific needs: Job Title: Field Surveyor Department: Survey and Mapping Job Summary: We are seeking a skilled and motivated GIS Field Surveyor to join our team. The ideal candidate will conduct field surveys to collect, analyze, and interpret geographical data. This role involves working closely with project managers, GIS analysts, and other team members to ensure accurate data collection and integration into our Geographic Information System (GIS). Key Responsibilities: Field Data Collection: Conduct field surveys using GPS and other surveying instruments to gather geospatial data. Collect data on terrain, natural features, boundaries, and other geographical features. Perform site inspections and assessments to verify data accuracy. Data Analysis and Reporting: Analyze collected data to create detailed maps and reports. Utilize GIS software to input, update, and maintain spatial databases. Interpret aerial photographs and satellite imagery to enhance data quality. Collaboration and Communication: Work closely with project teams to provide insights and recommendations based on field data. Communicate findings to stakeholders and assist in decision-making processes. Prepare and present reports, maps, and charts to convey data findings. Equipment Management: Ensure proper maintenance and calibration of surveying equipment and tools. Troubleshoot equipment issues and recommend solutions as needed. Compliance and Safety: Adhere to safety protocols and procedures during fieldwork. Ensure compliance with local, state, and federal regulations related to surveying and data collection. Please ensure you are in a quiet environment with a stable internet connection during the interview. Kindly confirm your availability for the interview by replying to this email. If you have any questions or need to reschedule, feel free to contact us at HR@Skylanit.com. We look forward to meeting you virtually and learning more about your qualifications. Job Type: Full-time Pay: From ₹15,000.00 per month Experience: Field service: 1 year (Preferred) Work Location: In person

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1.0 - 2.0 years

0 Lacs

India

On-site

· Laravel Developer Job Brief Experience : 1 to 2 Year Location : Noida Sector - 62 Note: Laptop Mandatory And it's 6 days working We are looking for a Laravel Developer in charge of managing data interchange between the server and the users. Your major responsibility will be to create all server-side logic, definition, and maintenance of the central database and ensure excellent performance & timeliness to front-end demands. You will also be required to collaborate with the other team members working on different infrastructure layers. Therefore, a commitment to collaborative problem-solving, sophisticated design, and a quality product is essential. Along with this, you must be proficient in written and verbal English. Laravel Developer Responsibilities Mentioned below are some of the significant roles and responsibilities of Laravel Developers Job Responsibilities: · Create, develop, and manage cutting-edge PHP web applications, CRM on portals and paid service platforms. · Create cutting-edge apps in collaboration with the User Experience (UX) group. · Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps. · Using standard development tools, create and manage all apps. · Use backend data solutions and expertise to expand current data service APIs. · From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle. · Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly. · The development process, standard components, and architecture should all be documented. · Keep up with the latest web development trends and technologies. · Stay up-to-date with the latest trends and technologies in PHP and Laravel development, and suggest improvements to enhance application performance and usability. · Design and implement efficient, scalable, and secure code for web applications · Understanding of software development lifecycle (SDLC) and agile methodologies. Laravel Developer Requirements · Minimum 1 years of experience in Core PHP and object-oriented programming. · Experience in developing applications using Laravel or any other MVC frameworks. · Should have an excellent grasp of version control technologies, relational databases, and web service development. · Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 · Knowledge of code versioning tools like Git · Familiarity with the limitations of PHP as a platform and its workarounds · Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation · Creative problem-solving skills with a focus on delivering business value quickly An experienced laravel developer is responsible for creating high-quality web applications using the Laravel framework. He also has excellent knowledge of PHP, MySQL, Postgresql , HTML, CSS, and JavaScript. A Laravel developer with complete skills will be able to understand the project requirements and convert them into a working application. Required Qualifications 1. Bachelor's degree in Computer Science, Software Engineering, or a related field. 2. Proven work experience as a PHP / Laravel Developer, with at least 2 years of experience. 3. Demonstrable portfolio of web applications developed using PHP and Laravel framework. 4. Strong understanding of web application security best practices. 5. Experience with cloud platforms like AWS or Azure is a plus. 6. Relevant certifications in PHP and Laravel development is a plus. Share your CV at hr@deboxglobal.com Whtsapp/call : 8287463796 Job Type: Full-time Education: Bachelor's (Preferred) Work Location: In person

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0.0 - 3.0 years

0 Lacs

Noida

Remote

Hiring: Web Scraping Expert (Python) – Remote/Flexible Experience : 0- 3years Location : Noida Are you passionate about data extraction, automation, and web technologies ? We’re looking for a Web Scraping Specialist to join our team and help gather, process, and analyze web data at scale! Key Responsibilities: ✔ Develop and maintain web scrapers using Python (BeautifulSoup, Selenium, Scrapy, or similar). ✔ Extract data from static and dynamic websites (including AJAX/JavaScript-heavy pages). ✔ Handle pagination, authentication, CAPTCHAs, and anti-scraping mechanisms . ✔ Clean, structure, and store scraped data efficiently (Pandas, SQL, or NoSQL). ✔ Ensure compliance with robots.txt, terms of service, and legal guidelines . Skills & Qualifications: Strong Python programming skills. Experience with HTML/CSS, DOM parsing, and XPath/Regex . Familiarity with Selenium, Requests, HTTPX, or Playwright for dynamic scraping. Knowledge of data storage (CSV, JSON, databases) and ETL pipelines . Understanding of rate limiting, proxies, and ethical scraping practices . Nice to Have: Experience with APIs, cloud scraping (AWS/GCP), or distributed scraping . Knowledge of data analysis (Pandas, NumPy) or visualization tools . Why Join Us? Remote-first culture with flexible hours. Work on high-impact projects with real-world data challenges. Opportunities for growth in data engineering & automation . If you love turning unstructured web data into actionable insights , we’d love to hear from you! Apply now or tag someone who’d be a great fit! Share your updated CV on anjali.sharma@genicminds.com #Hiring #WebScraping #Python #DataEngineering #RemoteJobs #TechJobs #Automation Job Type: Full-time Work Location: In person Expected Start Date: 29/08/2025

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4.0 years

0 Lacs

Lucknow

Remote

Additional Information Job Number 25133665 Job Category Food and Beverage & Culinary Location Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India, 226010 Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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2.0 - 3.0 years

0 Lacs

Noida

On-site

Key Responsibilities: Build, develop, and manage relationships with LFR clients, retail chains, and FMCG partners to meet and exceed sales target Identify, strategize, and capitalize on new business opportunities within retail and FMCG channels to expand market reach. Conduct thorough market research to stay informed of industry trends, competitor activity, and customer needs, using insights to refine sales strategies. Cultivate strong, long-term relationships with clients, understanding and addressing their unique needs, and ensuring an exceptional customer experience. Prepare and deliver impactful sales presentations and product demonstrations, highlighting product features, benefits, and alignment with client needs. Monitor sales performance, analyze data, and adjust strategies to meet targets, preparing reports for management on key metrics and opportunities. Work closely with internal teams to ensure seamless customer service, order fulfillment, and product distribution, maintaining high levels of client satisfaction. Skills & Qualifications: Bachelor’s degree in Business, Marketing, or a related field is preferred. Minimum of 02 to 03 years in a sales role, with proven success in LFR, retail chain management, and the FMCG industry (cosmetics experience preferred). In-depth understanding of LFR and FMCG sales principles, with a strong grasp of client relationship management (CRM) strategies. Excellent communication and negotiation skills, with the ability to influence decision-making and build rapport with clients. Candidate should be comfortable for travel for business purpose Any fresher who wants to start their carrer they can also apply. Job Type: Full-time Language: Hindi (Preferred) Work Location: In person

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