- Bachelor's degree - Experience in engineering including a supervisory role managing people - Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon Projects team need to have in-depth understanding of Project life cycle including span allocation for all the four pillars (assessment, design and detailing, Execution and Performance qualification) of any project. Some of the key aspects of the role are Site Selection along with the RE team, Project statutory and Legal compliances adherence, Project Safety both in terms of design and execution, value management for large and medium scale projects, executing various formats of technical projects-green field, brown field and Improvement projects. We are seeking a HVAC Engineer to join our team comprised of highly skilled engineers responsible for designing building and improving Amazon’s order fulfillment infrastructure in a fast-paced, dynamic work environment. The successful candidate should have excellent experience in the field of HVAC&R (including IBMS) design and installation. He/she must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously. The candidate must be capable of designing, project execution and commissioning of large HVAC projects/equipment. In addition, the candidate should have proven track record of working in high performance teams that deliver under high pressure. Key Responsibilities include: • Provide HVAC design for Amazon’s Indian Fulfillment Center, Sort Center, Delivery Station network • Drive engineering Best Practices with respect to documentation, improvement of work methods, standards, and ergonomics processes to ensure safe, low defect and effective processes through the economical use of materials, equipment and human resources. • Provide IBMS design for Amazon’s Indian Fulfillment Center in accordance with approved system architecture and InfoSec policy. Should explore and advise on measures to improve IBMS system reliability with frugal solutions. • Offer sound guidance on technical issues using ROI, simulation, and other analytical techniques. • Provide oversight for capital planning, capacity planning and distribution system design. • Coordinate design efforts between internal teams and external vendors to develop optimal solutions. • Create conceptual drawings, specifications and bid documents to facilitate a competitive bid environment. • Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with vendors/subcontractors, inspect prospective and completed facilities in accordance with corporate standards and procedures, ensuring proper follow-up on punch lists and warranty work. • Develop and manage contract documents including RFPs, change order controls Coordinate with local site management to ensure proper operator training, procedural compliance and maintenance practices are followed for new and existing equipment. Basic Qualifications  Bachelors degree in Mechanical Engineering or related discipline  Highly experienced in design and coordination of HVAC packages in Warehousing Industry  Minimum 8 years of experience in HVAC and IBMS design and Project management in leading HVAC/PMC/Consultancy organization in India or abroad.  Strong knowledge and experience with the major MEP packages  Must demonstrate experience with large scale complex integrated system designs.  Strong working knowledge of Heat Load estimation, equipment selection, layout designing, testing and commissioning of HVAC&R equipment.  Strong working knowledge of Tridium Niagara software, Honeywell Controllers, Control wiring, optimum selection of controllers, layout designing, testing and commissioning.  Knowledge and experience of MS Excel, Power Point, AutoCAD, MS Project.  Position might require up to 40% travel. Key job responsibilities Key Responsibilities include: • Provide HVAC design for Amazon’s Indian Fulfillment Center, Sort Center, Delivery Station network • Drive engineering Best Practices with respect to documentation, improvement of work methods, standards, and ergonomics processes to ensure safe, low defect and effective processes through the economical use of materials, equipment and human resources. • Provide IBMS design for Amazon’s Indian Fulfillment Center in accordance with approved system architecture and InfoSec policy. Should explore and advise on measures to improve IBMS system reliability with frugal solutions. • Offer sound guidance on technical issues using ROI, simulation, and other analytical techniques. • Provide oversight for capital planning, capacity planning and distribution system design. • Coordinate design efforts between internal teams and external vendors to develop optimal solutions. • Create conceptual drawings, specifications and bid documents to facilitate a competitive bid environment. • Provide frequent on-site monitoring and enforcement of installation schedules and vendor quality with vendors/subcontractors, inspect prospective and completed facilities in accordance with corporate standards and procedures. • Develop and manage contract documents including RFPs, change order controls Coordinate with local site mgt to ensure proper operator training, procedural compliance and maintenance practices are followed for new and existing equipment. Experience in preventative maintenance systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- High school or equivalent At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager Key job responsibilities - Monitoring and mentoring of associates on productivity, quality and safety. - Responsible for shift quality and associated action plans - Preparing and implementing training and development plans for associates 2+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- High school or equivalent At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager Key job responsibilities - Monitoring and mentoring of associates on productivity, quality and safety. - Responsible for shift quality and associated action plans - Preparing and implementing training and development plans for associates 2+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment NOC Overview NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment NOC Overview NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 5+ years of program or project management experience - 5+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements Looking for a career at a company that seeks to be Earth’s most customer-centric company? If so, meet Amazon. Over the past 20+ years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). APEX NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, Relay Ops plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities of Program Manager under Relay Ops/NOC We are looking for an experienced Program Manager to coordinate and lead efforts across operations, multiple technology and program teams. We're looking for a hands-on and motivated self-starter who's passionate about using data to help us measure every area of the business, drive efficiencies, optimizations and influence decision-making. A Program Manager is expected to have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. He should be proficient, in identifying the input and output metric to gauge the success of a program. In this role, he will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. The Program Manager will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must have very strong analytical skills and expert in excel. Knowledge of SQL and tools like R/Python would be an added advantage. He/she will be experienced at working with large data sets and the technical tools needed to work with them. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of operations team to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way. What are we really looking for? • You should be very analytical and be able to justify your decisions and approaches with data • You should be able to deal with a high degree of ambiguity • You should be able to take a complex problem and break it down to smaller digestible chunks • You should be able to define a logical and step by step approach to achieving assigned goals • You should be comfortable with processes and process design/analysis • You should have the ability to influence without authority and do so by using data and facts • You should be able to deal with varied stakeholders and earn their trust • You are mature and able to function independently with limited guidance • You should be willing to travel 30% of the time • Languages proficiency (mandatory) – English. Key job responsibilities The incumbent will own the following - 1) They will be responsible for working with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects 2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution. 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports that detail the progress to leadership on a frequent basis 5) They will liaise across functions to drive their project and help clear issues and bottlenecks. 6) They will work with technology teams to scope out and drive any tech changes that are needed Other than this, the PM II is required to : A. Cost Reduction Strategy: (i) Develop and implement strategies to reduce costs in the transportation business (ii) Analyze and optimize adhoc share, number of trips, and truck utilization (iii) Participate in and contribute to WBR meetings with the core group B. Network Optimization: (a) Work on improving network design (b) Optimize NOC Governance Mechanism (c) Improve RLB adoption and truck utilization C. Forecasting and Scheduling: (a) Enhance and expand Forecast Based Scheduling (FBS) feature (b) Analyze and act on Frequent Adhoc & Frequent Cancellation (FAFC) trends (c) Optimize schedule capacity and reduce adhoc share D. Cost per Trip Reduction: (a) Address issues leading to increased cost per trip collaborate with all the miles to reduce unloading delays (b) Improve RLB conversion rates and manage manual adhoc rates E. Truck Utilization Improvement: (a) Continue efforts to increase average totes per trip (b) Identify and implement opportunities to improve fill rates F.Process Standardization and Improvement: (a) Standardize stacking height for palletized loading (b) Develop and implement SOPs for improved asset handling and transfer G. Cross-functional Collaboration: (a) Work closely with FC, SC, EWH, and other teams to implement improvements (b) Coordinate with tech teams for necessary system enhancements (c) Manage stakeholder relationships and secure buy-in for new initiatives I. Data Analysis and Reporting: (a) Conduct cost-benefit analyses for proposed initiatives (b) Create and maintain performance dashboards (c) Provide regular updates on KPIs and project progress J. Continuous Improvement: (a) Identify new opportunities for cost reduction and efficiency improvement (b) Plan and execute pilot projects to test new ideas (c) Scale successful initiatives across the network This role requires a combination of strategic thinking, analytical skills, project management expertise, and strong cross-functional leadership to drive significant improvements in the linehaul network's efficiency and cost-effectiveness. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem-solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. 5+ years of driving end to end delivery, and communicating results to senior leadership experience 5+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Key job responsibilities • Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements • Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters • Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy • Visit the sites for various operational conformance, restrictions and norms • Conduct Monthly Audits of 3P sites • Visit all assigned sites at least once in a month Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Key job responsibilities • Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements • Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters • Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy • Visit the sites for various operational conformance, restrictions and norms • Conduct Monthly Audits of 3P sites • Visit all assigned sites at least once in a month Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Key job responsibilities • Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements • Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters • Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy • Visit the sites for various operational conformance, restrictions and norms • Conduct Monthly Audits of 3P sites • Visit all assigned sites at least once in a month Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

1)Bachelor’s degree 2)12-24 months of work experience. 3)Good communication skills - Trans Ops Representative will be facilitating flow of information between external 4)Proficiency in Excel (pivot tables, vlookups) 5)Demonstrated ability to work in a team in a very dynamic environment NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Representative: A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Key job responsibilities Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. Graduate with Bachelor’s degree Good logical skills Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives resulting improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Key job responsibilities • Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements • Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters • Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy • Visit the sites for various operational conformance, restrictions and norms • Conduct Monthly Audits of 3P sites • Visit all assigned sites at least once in a month Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Experience with Excel Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives resulting improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Key job responsibilities • Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements • Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters • Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy • Visit the sites for various operational conformance, restrictions and norms • Conduct Monthly Audits of 3P sites • Visit all assigned sites at least once in a month Experience in SSD Operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.