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New Delhi, Delhi, India

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Overview The Real Estate Sales Executive plays a crucial role in the real estate industry, acting as a bridge between property sellers and buyers. This position encompasses the responsibility of managing client relationships, understanding market dynamics, and negotiating sales to ensure the best outcomes for all parties involved. The Real Estate Sales Executive is essential to the organization, as they directly influence revenue generation and business growth through successful property transactions. With a strong emphasis on customer service, this role requires individuals to possess not only a deep understanding of market trends and properties but also excellent communication and negotiation skills. The executive must be proactive in identifying potential clients, conducting property viewings, and guiding clients through the purchasing process. Additionally, staying informed about legal requirements and local regulations is critical to maintain compliance and facilitate smooth transactions. Ultimately, a Real Estate Sales Executive must embody professionalism and integrity to foster trust and build long-term relationships. Key Responsibilities Identify potential clients through networking and referrals. Conduct property viewings and presentations to potential buyers. Evaluate property listings and conduct market analysis. Assist clients in pricing properties based on market research. Negotiate contracts and sales agreements between buyers and sellers. Provide clients with information on real estate market conditions. Develop and maintain relationships with clients to encourage repeat business. Stay informed about the latest property listings and trends. Prepare and present detailed property proposals to clients. Coordinate with property owners and legal teams for transaction completion. Handle all paperwork and documentation related to property sales. Attend real estate meetings and training sessions for skill enhancement. Utilize CRM software to manage lead information and track sales progress. Conduct follow-ups with clients pre- and post-sale to ensure satisfaction. Adhere to all local laws and regulations concerning property sales. Required Qualifications Bachelor's degree in Business, Finance, or related field. Proven experience in real estate sales or a similar role. Valid real estate license in the local jurisdiction. Strong knowledge of real estate regulations and compliance. Excellent interpersonal and communication skills. Ability to build rapport with clients and stakeholders. Proficient in using CRM tools and real estate software. Strong analytical skills for market research and pricing. Proven track record of meeting or exceeding sales targets. Ability to work independently and in a team environment. Strong negotiation and persuasion skills. Detail-oriented with strong organizational skills. Ability to work in a fast-paced environment and manage multiple projects. Willingness to work flexible hours, including evenings and weekends. High level of professionalism and ethical standards. Strong problem-solving capabilities and resourcefulness. Skills: property presentation,interpersonal communication,property viewings,real estate sales,organizational skills,contract negotiation,negotiation,flexibility,sales agreements,negotiation skills,property presentations,persuasion,real estate development,analytical skills,problem-solving,problem-solving capabilities,sales,communication,interpersonal skills,real estate,problem solving,estate sales,client relationship management,market analysis,crm software,regulatory compliance,organization,customer service,regulations compliance,communication skills,detail-oriented,time management,property evaluation,property valuation,sales target achievement,market research,crm software proficiency,real estate regulations Show more Show less

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New Delhi, Delhi, India

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Company Description Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion. Sika In India In India, the company started its operations in 1985 and was known as Qualcrete India Limited. In 1987, Qualcrete India Limited forged an alliance with Sika AG, Switzerland and was renamed as Sika Qualcrete Limited. In 2002, Sika AG, Switzerland acquired 100% stake in the company and since then the company has been rechristened as Sika India Pvt. Ltd., a wholly owned subsidiary of Sika AG. Sika Automotive & Industry Business delivers innovative solutions to the world’s leading manufacturers and service providers in automotive OEM, commercial vehicles, automotive aftermarket, marine vessels, renewable energy, sandwich panels, industrial equipment, HVAC, home and commercial appliances, modular building, facades and fenestration. Sika India services direct customers and distributors and stay close to them via the central sales & marketing office in Pune, and a pan India sales team presence. Job Description Apply academic learning to the workplace environment Participate in project teams to achieve work outcomes Conduct any survey/ projects as required by business. Provide reports, analysis and research on relevant issues as directed Understand company products, market and customer mapping. Do sales calls and support in new business generation. Undertake professional and personal development to complement on job learning Carry out duties in accordance with Sika environmental, safety and quality policy, safety principles, corporate values and strategies. Learn sales administration by completing rotation in sales office functions. Learn sales process by completing training program Learn different technologies and applications Observes sales process by traveling with sales representatives, attending sales and service calls. Practices sales process by calling on existing and then new accounts; adhering to established sales steps. Updates job knowledge by participating in educational improvement opportunities; reading sales and marketing publications; maintaining personal networks; participating in sales and marketing organizations. Accomplishes sales and organization mission by completing related results as needed. Understand each department’s (e.g. Marketing, Technical Services) daily processes and goals. Participate in company’s strategic planning Keep track of business revenue Research ways to increase profitability and lower risk Create and give presentations Qualifications First class degree in the discipline of Civil | Mechanical Engineering having minimum 60% marks in aggregate. Post-Graduation degree / diploma in Management science with specialization in Sales and Marketing Well-developed analytical and research skills Well-developed interpersonal, oral and written communication skills Ability to work as an effective team member Demonstrated awareness, knowledge and commitment to Occupational Health and Safety A commitment to professional learning and self-development. The ability to interact effectively with people of a different culture. Handles Rejection, Deals with Uncertainty, Handles Pressure, Self-Confidence, Business Knowledge, Meeting Sales Goals Show more Show less

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Mumbai, Maharashtra, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Critical Facilities Operations and Maintenance Engineer is a developing subject matter expert, responsible for working with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. This role helps to design, plan, install, and / or maintain mechanical, electrical, and other medium complexity infrastructure systems in mission-critical, high-risk, or high-reliability data center environments. What You'll Be Doing Key Responsibilities: Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems. Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc. Learns to repair all systems and monitoring and troubleshooting systems as problems arise. Coordinates with building administration to ensure common area services are properly provided to client and list services. Manages the feedback, response and corrective action (if any) process to address any client feedback and concerns on all facility matters. Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures. Completes work order requests accurately and on time and within budget. May be required to order parts and supplies for maintenance and repairs. Assists in scheduling and supervising vendors/subcontractors during equipment / systems maintenance and service. Provides recommendation of improvements to the operations and maintenance program on an on-going basis. Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team. Knowledge and Attributes: Developing understanding of safe work practices, which are set by safety regulations and legislation. Developing proficiency of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Developing knowledge of Microsoft Office Suite - Word, Excel and Outlook. Developing knowledge of CMMS systems. Developing knowledge of critical facilities operations and maintenance. Developing knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments. Ability to maintain a positive and professional working relationship with cross functional teams. Excellent communication skills, both written and verbal. Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information. Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks. Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in engineering or related field. Trade Certification or state license in Electrical or Mechanical (HVAC) preferred. Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred. Experience required: Moderate level experience working in a similar engineering role, preferably a data center environment. Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field. Relevant experience interpreting blueprints/CAD drawings. Relevant experience in facilities / building maintenance. Moderate level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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5.0 years

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Mumbai, Maharashtra, India

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Job Summary: We are seeking an experienced and results-driven Business Development Manager (BDM) to lead our efforts in acquiring new clients and expanding our Facilities Management (FM) services portfolio. The ideal candidate will have a strong understanding of the FM industry, excellent networking skills, and a proven track record in winning and managing large contracts in commercial, industrial, or institutional facilities. Key Responsibilities: New Business Acquisition: Identify, target, and secure new business opportunities in the facilities management sector including janitorial, maintenance, security, HVAC, landscaping, and other related services. Client Relationship Management: Build and maintain strong relationships with key decision-makers and stakeholders in target organizations such as corporate offices, educational institutions, healthcare facilities, and government bodies. Market Research & Strategy: Conduct market analysis to identify trends, competitor activities, and customer needs to develop strategic business plans. Proposal Development: Prepare, present, and negotiate proposals, tenders, and contracts ensuring profitability and compliance with company policies. Sales Targets: Meet or exceed sales and revenue targets by developing effective sales pipelines and forecasting. Collaboration: Work closely with operations, finance, and delivery teams to ensure smooth onboarding and service delivery for new clients. Brand Representation: Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate leads. Reporting: Provide regular reports and updates on sales activities, market trends, and business performance to senior management. Qualifications: Bachelor’s degree in Business Administration, Marketing, Engineering, or related field (MBA preferred). Minimum 5 years’ experience in business development or sales within the facilities management industry or a closely related sector. Proven track record of securing and managing large FM contracts. Strong understanding of FM services including maintenance, cleaning, security, and energy management. Excellent communication, negotiation, and interpersonal skills. Ability to develop strategic partnerships and manage complex sales cycles. Proficient in CRM software and MS Office suite. Willingness to travel as required. Key Competencies: Strategic Thinking Relationship Building Negotiation Skills Result-Oriented Market Awareness Team Collaboration Presentation Skills Time Management Show more Show less

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1.0 - 35.0 years

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Cannanore, Kerala

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About Naturals Naturals is a renowned Indian ice cream brand owned by Kamaths Ourtimes Ice Creams Pvt. Ltd. Founded by Raghunandan Srinivas Kamath in 1984, the first store opened at Juhu, Mumbai. Today, we proudly operate 160+ outlets across India. Our Presence in Kerala As the franchise owner of Naturals for Kerala, we currently have outlets in Kochi, Calicut, Trivandrum, and Kannur. We're expanding our presence in the near future. Job Opportunity: Shift Manager We're seeking a highly motivated and experienced Shift Manager to join our team. Location - Kannur Requirements: - Minimum 1 year of experience as a Manager in the hotel or food industry (India or abroad). - Age limit: 35 years - Education: Hotel Management or any degree completion Responsibilities: - Assist the Store Manager in handling day-to-day operations for smooth store functioning - Provide exceptional service to guests and implement management procedures promptly - Ensure high-quality products, excellent service, and cleanliness in-store - Monitor sales targets and guide staff to achieve maximum performance If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity! Job Opportunity: Team member Qualification : 10+2 or equivalent Two wheeler License with a bike preferred Candidates within 5km range preferred. Shift timings : 09:30 am to 06:30 pm (Girls) 03:30 pm to 12:30 am ( Boys) Job Title : Team Member Responsible To : Shift Manager :::PURPOSE & SCOPE::: 1. Preparation of mise-en-place 2. To accurately take orders from guests and serve them In a prompt & courteous manner appropriate to the Outlet which he / she ls working. :::DUTIES & RESPONSIBILITIES::: * Responsible for the proper set up of all tables In his station * To ensure availability of cups, waffle cones and other table items of his area are clean and In proper condition before use. * Receives orders from the guest * Must be able to describe flavors on the Menu to the guest * He should know daily specials/items not available before the start of service. * Refer complaints on product or service to his Manager. * Prompt clearance of dirties from the tables/station to dish washing and getting them cleaned. * To draw service ware/consumables from main stores as and when requisitioned. * To thank and wish the guest before seeing him off. * Performs related duties as required Note : posted by employer and not by any job consultancy. Job Type: Full-time Pay: ₹16,500.00 - ₹21,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

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In, Tandjilé, Chad

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Job Description Manage the end-to-end issuance, amendment, cancellation, and claims of bank guarantees in compliance with internal policies and external guidelines. Ensure accurate and timely processing of bank guarantee transactions, including document verification, customer/branch instructions, and liaising with counterparts Ensure all bank guarantee processes adhere to internal risk management frameworks, regulatory requirements, and anti-money laundering standards. Conduct periodic reviews of bank guarantees to identify and mitigate operational, credit, and legal risks Skills Required RoleManager - Bank Guarantee Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills BANKING OPERATIONS Other Information Job CodeGO/JC/293/2025 Recruiter Name Show more Show less

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100.0 years

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Pune, Maharashtra, India

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Entity: Technology Job Family Group: IT&S Group Job Description: You will work with A multi-disciplinary squad, and will play a significant role in the design and up keeping of our businesses, customer focused business solutions and integration. Let me tell you about the role As a Senior Solution Architect, you will be responsible for connecting all the digital teams and the consumers and procurers of IT, to build a coordinated, flexible, effective IT architecture for bp's oil & gas application estate. You will also work with other data, integration and platform architects, who specialize in the respective areas, to build fit-for-purpose and multifaceted architecture. What you will deliver Architecture: You rigorously develop solution architectures, seeking practical solutions that optimize and re-use capabilities. You will be responsible for building technical designs of services or applications and will care passionately about the integrity of the IT capabilities you develop. Technology: You are an excellent technologist and have a passion for understanding and learning. You will add to digital transformation initiatives from an architectural perspective, facilitating the delivery of solutions. You will bring good hands-on skills in key technologies, and an ability to rapidly assess new technologies with a commercial approach. Data engineering and analytics: you will have the ability draw of insights from information / knowledge, spanning data analytics and data science, including business intelligence, machine learning pipelines and modelling, and other sophisticated analytics. Awareness of information modelling of data assets to their implementation in data pipelines, and the associated data processing and storage techniques. Safety and compliance: The safety of our people and customers is our highest priority. You will advocate and help ensure our architectures, designs and processes enhance a culture of operational safety and improve our digital security. Collaboration: You will play an integral role in establishing the team’s abilities while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but "do". You will build positive relationships across the business and Digital and advise and influence leaders on technology. You will act as a technology mentor within Digital teams and inspire people to engage with technology as a driver of change. You will understand the long-term needs of the solution you are developing, and enable delivery by building a rapport with team members both inside and outside of BP. What you will need to be successful (experience and qualifications) Technical Skills A Bachelor's (or higher) degree or equivalent work experience. A confirmed background in architecture with real-world experience of architecting. Deep-seated functional knowledge of key technology sets, e.g. application, infrastructure, cloud and data. Be part of a tight-knit delivery team. You accomplish outstanding project outcomes in a respectful and supportive culture. A proven grasp of architecture development and design thinking in an agile environment. You adapt delivery techniques to drive outstanding project delivery. Also capable in information architecture and data engineering / management processes, including data governance / modelling techniques and tools, processing methods and technologies. Capable in data analytics and data science architectures, including business intelligence, machine learning pipelines and modelling, and associated technologies. Desirable Skills Systems Design, Capacity Management, Network Design, Service Acceptance, Systems Development Management Programming Languages – Python, Scala, Spark variants Business Modelling, Business Risk Management, User Experience Analysis, Emerging Technology Monitoring, IT Strategy and Planning About Bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Additional Information We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Even though the job is advertised as full time, please contact the hiring manager or the recruiter as flexible working arrangements may be considered. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

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7.0 - 12.0 years

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Pune, Maharashtra, India

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Role - Senior Network Engineer (Cisco ACI, Meraki, Wireless) Years of Experience - 7 to 12 years Location - Pune, Mumbai and Chennai Cisco ACI, Meraki, Wireless ACI hands-on Experience Checkpoint, Nexus, LB and Cisco Knowledge Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture (hands-on experience in Cisco ACI is a must) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting datacentre network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Show more Show less

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1.0 years

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Noida Sector 34, Noida, Uttar Pradesh

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We are looking for a fashion-forward and enthusiastic Fashion Advisor who will connect with customers via WhatsApp, suggest trendy ethnic wear, and assist them in selecting the best options based on current trends and customer preferences. Key Responsibilities: Advise customers on latest fashion trends and help them choose suitable products Share product images, videos, and new arrivals via WhatsApp Understand customer needs and offer personalized style recommendations Follow up with interested buyers and ensure smooth order placements Build a loyal customer base through excellent service and fashion knowledge Requirements: Strong knowledge of women’s ethnic wear and fashion trends Excellent communication in Hindi/English WhatsApp-friendly and quick responder Minimum 1 year of experience in retail or online ethnic wear sales preferred Freshers Can apply who have execllent communication skills. Location : Office at Noida – City Center Contact : 9625 9398 10 (Mansi) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Leave encashment Paid time off Provident Fund Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Overtime pay Quarterly bonus Yearly bonus Ability to commute/relocate: Noida Sector 34, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you have fabrics knowledge? What is your current salary ? Work Location: In person

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0.0 - 10.0 years

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Delhi, Delhi

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Job Title: Business Development Head – Integrated Facility Management Services  Job Location: New Delhi  Experience Required: 20+ Years  salary: ₹80,000 – ₹90,000+ per month (negotiable based on experience) 3. Employment Type:  Full-Time  On-site / Field-based role with travel as required 4. Industry:  Integrated Facility Management Services (Housekeeping, Security, MEP, Pantry, Front Office, etc.) 5. Reporting to:  Managing Director / CEO 6. Role Overview: The Business development will be responsible for driving business growth by generating leads, acquiring new corporate clients, managing key accounts, and building the overall sales and marketing strategy for facility management services. 7. Key Responsibilities (Detailed): Sales Leadership & Strategy  Design and execute strategic plans to reach business goals and expand client base  Identify and evaluate new business opportunities across sectors (corporate, commercial, industrial, hospitals, schools, etc.) Client Acquisition & Retention  Identify, approach, and engage potential clients for IFM services.  Develop customized proposals and present service offerings effectively.  Lead high-value negotiations and close long-term contracts.  Ensure high client retention through relationship management Team Management  Lead, train, and monitor the performance of the sales/BD team  Allocate targets and ensure KPIs are met  Coordinate between sales and operations teams for smooth client onboarding Relationship Management  Build and maintain strong relationships with Admin Heads, Facility Managers, and Procurement Teams.  Act as a liaison between the client and service delivery teams to ensure satisfaction and retention Market Intelligence  Monitor market trends, competitor offerings, and pricing strategies  Recommend new service areas based on market demand Marketing & Brand Positioning  Plan and execute promotional and marketing campaigns  Represent the company at industry events, expos, and networking meets  Work with digital marketing teams for online lead generation Reporting & Analysis  Prepare weekly/monthly sales reports, revenue projections, and pipeline updates  Maintain client data in CRM software and track engagement 8. Candidate Requirements: Education  Bachelor’s Degree – Mandatory  MBA in Sales/Marketing Experience  Minimum 20+ years of experience in B2B Sales in Integrated Facility Management or related service sectors  Proven track record of achieving and exceeding sales targets  Experience in handling large accounts and negotiating corporate contracts Skills  Excellent communication and interpersonal skills  Strong leadership and negotiation ability  Proficiency in MS Office, Excel, PowerPoint, and CRM tools  Knowledge of service delivery KPIs in FM industry  Fluency in Hindi & English (written and spoken) 9. Key Attributes:  Self-driven and target-oriented  Strong business acumen  Ability to build long-term professional relationships  Willingness to travel locally and regionally 10. What We Offer:  Opportunity to lead a high-impact business function  Transparent growth path into Director-level roles  Supportive management and performance-driven culture  A chance to work with reputed corporate clients and industrial partners 11. How to Apply: Send your updated CV to: info@sesfacility.in Subject line: Application – Business Development Head – IFM Services Job Type: Full-time Pay: ₹80,000.00 - ₹95,000.00 per month Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Business development: 10 years (Required) Language: English (Required) Location: Delhi, Delhi (Required) Work Location: In person

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20.0 years

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Gurugram, Haryana, India

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Role Purpose Lead and mature global engineering and technical teams across Identity and Access Management (IAM) domains. Ensure stability, scalability, and continuous improvement of existing IAM platforms. Build and run engineering teams capable of building & delivering new IAM solutions. Develop IAM technical strategy in line with business requirements. Oversee the full lifecycle of IAM solutions including governance, authentication, access management, and SSO. Engage with staff, peers, and senior leaders to align IAM strategy with enterprise needs. Maintain a strong engineering discipline focused on secure, high-quality solution delivery. Apply deep technical acumen and cyber security awareness to manage access-related risks. Drive innovation and transformation in a complex, fast-paced technology environment Key Accountability Promote and improve the maturity of the staff identity operations and admin capability and drive improved risk reduction across the NAB group Security thought leader and encourage and support the assessment and use of emerging security practices Define, influence and support staff identity operations and admin capabilities to enable user centric outcomes Influences and implements solutions to support standardised patterns and drive adoption of the solutions Accountable for improved ROI & optimisations of products and toolsets whilst ensuring consistent security outcomes are achieved Drives a global approach to delivering change and utilises cross functional teams to support and maintain solutions Key Decisions Maintain operational effectiveness of implemented security controls across NAB Change management including requirements validations, design decisions and testing / quality management. Continuous review and adoption of relevant tools and frameworks to improve process and delivery. Key Performance Indicators Provision of service levels according to Service Level Agreements. Operational and system hygiene maintained in adherence to enterprise standards. Take assigned initiatives from inception to successful change deployment across relevant assets and platforms Recognized as a key contributor to the innovation, development and implementation of changes Evidence of process simplification, optimization and automation delivered – quantifiable via cost/time saved. Stakeholder engagement – recognised as ‘trusted advisor’ to the business. Frame and develop enhanced capabilities and services to optimise solutions and products Development and support of talent through elevating technical disciplines Consult and improve cross functional impacts and resolve complex problems. Essential capabilities Build effective relationships and implement technical strategies. Define and implement technical solutions to support business needs. Provide services to guide and assure design of solutions. Develop areas of change in requirements for efficiency, integration, or cost reduction. Provide expertise and technical assurance for key system components. Develop technical evaluations of products, tools, techniques, and methods. Create and contribute to technical strategies. Support project work and "business as usual" environment. Understand the impact of technology change on bank IT systems. Understand risk management, controls, and standard operating procedures. Know policies, regulations, and obligations in technology and business operations. Focus on quality and detail. Excellent documentation and communication skills. Build and lead high-performing, geographically distributed engineering teams. Expertise in IAM domains: authentication, federation, access governance, RBAC/ABAC, provisioning, privileged access. Strong background in engineering best practices: CI/CD, DevSecOps, code quality, testing automation, cloud-native development. Hands-on experience with IAM platforms (e.g., ForgeRock, SailPoint, Okta, Ping, CyberArk, Azure AD). Deep understanding of cyber security principles, risks, and regulatory obligations (e.g., zero trust, least privilege, audit, SoD). Experience Required Over 20 years of overall experience, with 5-10 years experience in different domains of information and cyber security 5-10 years experience in leading large teams A minimum of 5 years leading IAM solution delivery. A career that includes both operational and technical management of capabilities and risk reduction across multiple teams. Tertiary qualification in a Technology discipline or related field CISM, CISSP, IAPP certifications advantageous Relevant Financial Services Industry experience advantageous Show more Show less

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5.0 years

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Coimbatore, Tamil Nadu, India

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Job Description Job Title – ETL Testing – Python & SQL Candidate Specification – 5+ years, Open for Shift – 1PM to 10 PM. ETL (Python) – all 5 days WFO, ETL (SQL) – Hybrid. Location – Chennai. Job Description Experience in ETL testing or data warehouse testing. Strong in SQL Server, MySQL, or Snowflake. Strong in scripting languages Python. Strong understanding of data warehousing concepts, ETL tools (e.g., Informatica, Talend, SSIS), and data modeling. Proficient in writing SQL queries for data validation and reconciliation. Experience with testing tools such as HP ALM, JIRA, TestRail, or similar. Excellent problem-solving skills and attention to detail. Skills Required RoleETL Testing Industry TypeIT/ Computers - Software Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills ETL PYTHON SQL Other Information Job CodeGO/JC/185/2025 Recruiter NameSheena Rakesh Show more Show less

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5.0 years

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Chennai, Tamil Nadu, India

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Role: Sr Data Scientist Experience level: 5 to 7 years Location: Chennai Who are we? Crayon Data is a leading provider of AI-led revenue acceleration solutions, headquartered in Singapore with a presence in India and the UAE. Founded in 2012, our mission is to simplify the world’s choices. Our flagship platform, maya.ai , helps enterprises in Banking, Fintech, and Travel unlock the value of their data to create hyperpersonalized experiences and drive sustainable revenue streams. maya.ai is powered by four “as a Service” components – Data, Recommendation, Customer Experience, and Marketplace – that work in unison to deliver tangible business outcomes. Why Crayon? Why now? Crayon is transforming into an AI first company, and every Crayon (that’s what we call ourselves!) is undergoing a journey of upskilling and expanding their capabilities in the AI space. We're building an organization where AI is not a department—it’s a way of thinking. If you’re an engineer who’s passionate about building things, experimenting with models, and applying AI to solve real business problems, you’ll feel right at home in our AI squads. Our environment is designed to be a playground for AI practitioners, with access to meaningful data, real-world challenges, and the freedom to innovate. You won't just be writing models—you’ll be shaping Crayon’s future. Experience : 5+ years Industry : Banking, Financial Services, and AI Team : Data Science Job Overview We are seeking a Senior Data Scientist who thrives at the intersection of business and machine learning. In this role, you will develop and deploy data science models that directly drive outcomes for banking and financial institutions – from boosting sales and cross-sell opportunities to reducing attrition and churn. If you love solving real-world business problems using data and turning insights into action, this is the role for you. What You’ll Do Build and deploy machine learning and statistical models for key banking use cases: cross-sell, upsell, churn prediction, customer segmentation, lead scoring, etc. Work with large-scale structured and unstructured datasets to derive meaningful insights. Translate business problems into analytical solutions and guide clients through data-driven decision-making. Collaborate closely with product, engineering, and consulting teams to deliver production-ready models. Continuously monitor, tune, and improve model performance post-deployment. Mentor junior data scientists and contribute to internal knowledge sharing. Can you say “Yes, I have!” to the following? 5+ years of experience developing ML/AI solutions on large-scale datasets Strong academic background – B.E/B.Tech/MS in Machine Learning, Computer Science, Statistics, Applied Math, or related fields; PhD is a bonus Deep understanding of statistical models – hierarchical, stochastic, time series, survival, and econometric Expertise in at least one deep learning framework – PyTorch, TensorFlow, or MxNet Proficiency in Spark (Scala/PySpark) for large-scale data processing and designing scalable ML pipelines Experience contributing to open-source ML libraries or publishing research is a strong plus. Can you say “Yes, I will!” to the following? Innovate with AI-first thinking Champion scalable, production-grade ML solutions Collaborate across teams to deliver outcomes aligned with business value Stay curious, keep learning, and mentor junior team members Brownie points for: Alignment with The Crayon Box of Values – because while skills can be learned, values are who we are. Passion for building reusable ML components and internal tools Come play, build, and grow with us. # Let’s co-create the future of AI at Crayon . Show more Show less

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10.0 years

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Chennai, Tamil Nadu, India

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Job Title: Head of Sales – Automated Electroplating Plants Location: PAN India (Preferred base: Chennai / NCR) Reports to: Managing Director Experience Required: 10+ years in capital equipment/project sales Industry Focus: Surface Treatment Systems, Electroplating Plants, Metal Finishing Solutions Position Overview: We are looking for an experienced, target-driven, and visionary Head of Sales to lead our national and international business development efforts for automated electroplating plants and turnkey surface treatment systems . The ideal candidate will be responsible for strategic sales planning, high-value client acquisition, team leadership, and driving consistent growth in revenue and market share. Key Responsibilities: 1. Strategic Sales Planning & Target Achievement Develop and execute an annual sales strategy to achieve ₹25–30 crore in revenue. Translate annual targets into achievable quarterly and monthly goals across geographies. Ensure robust implementation across both domestic and international markets. 2. Business Development & Market Expansion Identify and tap into new business opportunities in surface treatment – including electroplating, anodizing, phosphating, and custom automation lines. Expand the customer base through B2B networking, exhibitions, cold calls, and OEM/contractor engagement. Build a healthy and predictable sales pipeline. 3. Client Engagement & Key Account Management Foster long-term relationships with existing and prospective customers. Conduct technical discussions, plant walk-throughs, and C-level presentations. Ensure high customer satisfaction, repeat business, and reference generation. 4. Proposal, Quotation & Closure Management Work closely with proposal/design teams to create accurate techno-commercial bids. Negotiate pricing, payment terms, warranties, and delivery conditions. Drive order closure while protecting company margins. 5. Sales Team Leadership Recruit, onboard, mentor, and retain a results-oriented sales team. Define KPIs, review performance, and implement data-driven reporting mechanisms. Foster a culture of accountability, technical excellence, and collaboration. 6. Market Intelligence & Competitor Analysis Track market movements, pricing trends, and new technologies. Identify gaps and recommend product/service enhancements to maintain leadership. Offer feedback to engineering and operations teams on customer needs. 7. CRM Management & Sales Reporting Leverage CRM tools for lead tracking, opportunity management, and pipeline visibility. Submit structured weekly, monthly, and quarterly reports to senior management. 8. Branding, Exhibitions & Thought Leadership Represent the company at trade expos, vendor meets, and customer events. Support branding, content development, customer case studies, and social media outreach. Establish company as a trusted partner in electroplating automation. ✅ Key Requirements: Proven track record of handling capital equipment/project sales worth ₹20 Cr+ annually. Deep domain expertise in surface finishing, metal treatment, or automation projects . Strong commercial acumen and deal-closing capability. Experience in managing long sales cycles and project-based B2B sales. Excellent communication, negotiation, and leadership qualities. Willing to travel extensively across India and abroad. 🎯 Preferred Qualifications: B.E./B.Tech – Mechanical, Electrical, Chemical, or Instrumentation. MBA in Marketing or Business Development (added advantage). Hands-on knowledge of rectifiers, tanks, PLCs, SCADA, and process automation will be an edge. Join us to lead the charge in reshaping the future of electroplating automation in India and beyond. Ready to make an impact? Apply now! at rajesh@electroplatingautomation.com Show more Show less

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7.0 - 11.0 years

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Chennai, Tamil Nadu, India

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Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Specialist Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for? Good Communciation Good Communciation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Show more Show less

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0 years

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Gurugram, Haryana, India

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Company Description TrueAssets Consultancy Pvt.Ltd. is a leading real estate consultancy dedicated to making your real estate dreams a reality. We specialize in helping clients find their dream properties, including residential and commercial properties in Gurugram. Our experienced team is committed to providing exceptional service to ensure clients find the perfect property for their needs. Role Description This is a full-time on-site role for a Real Estate Sales Manager located in Gurugram. The Real Estate Sales Manager will be responsible for managing sales activities, maintaining relationships with clients, conducting property tours, negotiating and closing deals, and providing excellent customer service. The role also involves identifying new business opportunities and staying updated with real estate market trends. Qualifications Real Estate License Experience in Real Estate and Real Property management Strong Sales and negotiation skills Exceptional Customer Service skills Excellent communication and interpersonal skills Strong organizational and time management skills Ability to work independently and as part of a team Bachelor's degree in Business, Real Estate, or related field is preferred Show more Show less

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0 years

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Coimbatore, Tamil Nadu, India

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Company Description In 1930, Mr. M. Manal founded Himalaya Wellness Company with a vision to create herbal remedies that would improve lives worldwide. With over nine decades of herbal research, Himalaya has become a trusted brand committed to enriching lives and protecting the environment. Their "head-to-heel" range of products offers holistic solutions to everyday ailments. Role Description This is a full-time on-site role for a Product Specialist at Himalaya Wellness Company in Coimbatore. The Product Specialist will be responsible for tasks such as analyzing product performance, communicating with stakeholders, providing excellent customer service, and driving sales initiatives. Qualifications Product Specialists and Analytical Skills Strong Communication and Customer Service skills Sales experience Ability to interpret data and trends Detail-oriented with excellent organizational skills Bachelor's degree in Business, Marketing, or related field Show more Show less

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2.0 years

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Gurugram, Haryana, India

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The D. E. Shaw group is a global investment and technology development firm with more than $60 billion in investment capital as of March 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world’s capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for an experienced engineer to join our GAITech team at our firm’s office in Hyderabad or Bengaluru. This role entails working as a part of a team that is focused on providing core AI infrastructure for the firm. The focus will be on improving areas including developer productivity, process efficiency, making DESCO data easy to use with LLMs, promoting generative AI for BU-specific adoption, etc. You will be expected to comprehend the technical requirements of diverse groups using AI, explore open-source tech options beneficial for us, and integrate the chosen tech within our teams to enhance efficiency and construct supportive systems. WHAT YOU'LL DO DAY-TO-DAY: In this position, you will work on overseeing the end-to-end development of generative AI tools and infrastructure. As an important part of the role, you will solve complex technical challenges, ensure project specifications are met efficiently, and facilitate the rapid learning and implementation of new technologies within the team. WHO WE’RE LOOKING FOR: Basic qualifications: A master’s or bachelor’s degree in computer science or a related technical field A minimum of 2 years of industry experience Experience in Python Exceptional problem-solving abilities and the capacity to acquire and apply new technologies quickly Excellent communication and people management skills Preferred qualifications: Experience or keen interest in the AI space Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Adv/Link/SnrMemGAITechFeb25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

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0 years

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Gurugram, Haryana, India

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Role Description This is a full-time on-site role for an Automotive Sales Trainer at BYD-Kristan Auto located in Gurugram. The Sales Trainer will be responsible for conducting sales trainings, developing training programs, delivering presentations, and enhancing communication and customer service skills among the sales team. Qualifications Presentation Skills and Communication skills Sales Trainings and Training & Development experience Customer Service skills Excellent interpersonal and relationship-building skills Ability to analyze training needs and develop effective programs Experience in the automotive industry is must Bachelor's degree in Business Administration or related field Show more Show less

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0.0 years

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Maldah, West Bengal

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Job Summary 1.Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling. 2. Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue . 3.organizing conferences for doctors and other medical staff; building and maintaining positive working relationships with medical staff and supporting administrative staff. 4. managing budgets (for catering, outside speakers, conferences, hospitality, etc.) 5. keeping detailed records of all contacts. 6. reaching (and if possible exceeding) annual sales targets. 7. planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions. 8.regularly attending company meetings, technical data presentations and briefings. 9. keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations. 10.monitoring competitor activity and competitors' products; maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly Required Qualifications QUALIFICATION - ANY GRADUATE CAN APPLY LOCATION --MALDA,WEST BENGAL. Job Types: Full-time, Permanent, Fresher Pay: ₹13,146.95 - ₹15,104.34 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Work Location: In person

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0 years

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In, Tandjilé, Chad

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Job Description Design, implement, and maintain CI/CD pipelines for multi-service deployments Manage container orchestration using Azure Kubernetes Service (AKS), including Helm charts, service meshes, and ingress routing. Provision and maintain infrastructure using Terraform or Bicep, enforcing modular and version-controlled architecture. Ensure infrastructure cost optimization and security best practices. Experience deploying Lang Chain, LLM agents, or Open AI integrations. Strong hands-on experience with Azure Cloud – especially AKS, App Gateway, VNETs, and Private Endpoints. Skills Required RoleAssistant Manager- Azure Dev ops engineer- Bangalore Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelors degree Employment TypeFull Time, Permanent Key Skills AZURE DEVOPS ENGINEER Other Information Job CodeGO/JC/294/2025 Recruiter NameRamya V Show more Show less

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10.0 years

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Gurugram, Haryana, India

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Company Description Metalbook is a Full-stack Digital Supply-Chain platform that offers Fabrication and Inventory solutions for Iron and steel-related goods. The platform provides these solutions at competitive prices by eliminating unnecessary markup layers in the ecosystem. Metalbook's PAN-India supplier and logistics network ensures the best value for customers at both monetary and service levels. Key Responsibilities Conduct in-depth market research, intelligence, and competitive analysis across steel and metal segments (e.g., Flat/Long/Semi-Finished Steel, Non-ferrous & Scrap) Track and forecast domestic and international price trends , trade flows, and production data; publish regular price assessments and industry reports . Lead primary and secondary research projects, including discussion with mills, OEMs, distributors, and traders. Develop industry outlooks , white papers, knowledge reports, and contribute to Metalbook’s data intelligence tools. Work with cross-functional teams (Product, Sales, Tech) to translate market research into product features and business strategies . Support event strategy by providing speaker briefs, market themes, and industry engagement insights. Contribute to the onboarding and consultation of key clients with data-backed insights and market advisory. Create research-based articles, blogs, and industry content for the website to enhance Metalbook’s thought leadership and SEO presence. Qualifications: Bachelor’s Degree in Engineering (preferably Production/Metallurgy/Mechanical); MBA in Marketing/Strategy preferred. 10+ years of relevant experience in market research, consulting, or business development in the metals/engineering domain. Hands-on experience with tools like Excel, PowerPoint, Microsoft Project; exposure to SAP (SD Module) is a plus. Exposure to both domestic and international markets Strong written and verbal communication skills in English, Hindi Key Competencies: Analytical thinking and data interpretation Steel supply chain knowledge Team collaboration and mentorship Presentation and client communication Research project management Show more Show less

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0.0 years

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Parwanoo, Himachal Pradesh

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Key Responsibilities: Quality Assurance System Management: Develop, implement, and maintain a comprehensive quality management system (QMS) aligned with industry standards, to ensure consistent quality across all fan production lines. Conduct regular internal audits to identify potential quality issues and ensure compliance with established procedures. Monitor key quality metrics like defect rates, scrap rates, and customer returns to identify areas for improvement. Production Quality Control: Oversee quality inspections at all stages of the production process, including raw material receiving, component assembly, and final product testing. Implement sampling plans and conduct thorough testing of fan components to ensure adherence to quality specifications. Identify and address quality issues promptly, initiating corrective actions to prevent recurrence. Data Analysis and Reporting: Collect, analyze, and interpret quality data to identify trends and root causes of quality problems. Generate detailed quality reports highlighting key performance indicators (KPIs) and present findings to management. Process Improvement: Collaborate with production teams to identify and implement continuous improvement initiatives to optimize quality and reduce waste. Lead root cause analysis (RCA) activities to address recurring quality issues and develop preventive measures, CAPA, 7QC Tools, why-why analysis. Monitor and evaluate the effectiveness of implemented quality improvement projects. Team Leadership and Training: Train and develop quality inspectors and production personnel on quality standards, inspection procedures, and proper documentation. Lead and motivate the quality team to achieve quality objectives. Customer Focus: Respond to customer complaints related to product quality and initiate corrective actions. Collaborate with customer service to ensure customer satisfaction with product quality. Required Skills and Qualifications: Bachelor's degree in engineering, quality management, or a related field Proven experience in a quality management role within a manufacturing environment, preferably in the appliance or fan industry Strong understanding of quality control methodologies (SPC, MSA, etc.) Proficiency in data analysis and reporting using statistical tools Excellent communication and problem-solving skills Leadership ability to manage a quality team and influence cross-functional teams Knowledge of relevant industry standards and regulations Location: Parwanoo, Himachal Pradesh Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

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15.0 years

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Gurgaon, Haryana, India

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Job Description 15+Years of experience in Managing Life Insurance Operations Managed a Team size of 400 Good understanding of the Industry Trends Led Major Transformation Projects Delivering Significant Benefits Identification of Additional Business Opportunities Identify New Offerings / Contribute to the COE Focus on Building Niche skills Skills Required RoleSr. Manager - Life & Annuities Insurance Industry TypeITES/BPO/KPO Functional AreaITES/BPO/Customer Service Required Education Bachelor Degree Employment TypeFull Time, Permanent Key Skills LIFE & ANNUITIES TRANSFORMATION Other Information Job CodeGO/JC/402/2025 Recruiter NameMaheshwari Balasubramanian Show more Show less

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5.0 years

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Gurugram, Haryana, India

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We are seeking a talented individual to join our Transformation team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist -Metrics, Analytics & Reporting We will count on you to Develop and maintain reports, dashboards, and scorecards that track key business metrics for Contact Centres. Gather data from multiple sources, ensuring accuracy and consistency in reporting. Analyse data to identify trends, patterns, and insights that can drive business decisions. Work closely with business units to understand their reporting needs and deliver tailored solutions. Continuously evaluate and improve reporting processes and tools for efficiency and effectiveness. Provide training and support to users on how to access and interpret reports. Collaborate with IT and data teams to ensure data quality and the integration of reporting systems. Manage ad-hoc reporting requests and deliver timely responses to business inquiries. What you need to have: Over 5+ years of experience in IT support services, with significant reporting experience in managing large-scale data & reporting requirements. Proven experience in a reporting or data analysis role. Experience in design, develop and deployment of rich Graphic visualizations with Drill Down and Drop up options using Power BI Experience in creating Power BI Reports using multiple sources. Responsible for deploying the dashboards into Power BI service (cloud-based business analytic service). Responsible for performed performance tuning on SQL Server queries and stored procedures Experience with Scheduled Automatic refresh and scheduling refresh in power bi service along with using Power BI gateway. Developed analysis reports and visualization using DAX functions like table function, aggregation function and iteration functions Deliver advanced/complex reporting solutions such as Dashboards and Standardized reports using Power BI Desktop Strong End to end experience in designing and deploying data visualizations using Power BI. Experience in using Python and R scripts in Power BI dashboards Experience with Advanced Reporting and Dashboards in Power BI. Strong proficiency in MS SQL Server and prior experience in MS SQL Server performance tuning- Advanced knowledge of T-SQL, including transactions, error handling, CTEs, Row_Number/Over, hierarchical data sets. - Excellent understanding of indexes, locks, execution plans and file stats- Conveys the designs to the software development teams via discussion, documentation and prototype code Ability to translate complex data into actionable insights for non-technical audiences. Good knowledge of IT Services functions and their responsibilities and strong analytical and problem-solving ability The ability to work and team effectively with business, management personnel, and diverse and geographically dispersed teams Basic reporting skills Possess innovative mindset by being open to new ideas and works comfortably with global teams What makes you stand out: Excellent English language skills (verbal and written), Excellent communication, collaboration and basic project management skills Good presentation skills with ability to present material clearly and concisely Excellent awareness of different cultures and working practices across the regions Proven experience in working in, and basic management of, diverse and geographically dispersed teams Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Show more Show less

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Exploring Service Jobs in India

The service job market in India is vibrant and diverse, offering a wide range of opportunities for job seekers. From customer service to hospitality to healthcare, service roles play a crucial role in various industries across the country. If you are considering a career in the service sector, this article will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Hyderabad
  5. Pune

These cities are known for their thriving service industries and offer a plethora of job opportunities for service professionals.

Average Salary Range

The salary range for service professionals in India varies depending on the industry and level of experience. On average, entry-level service roles can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the service sector, career progression often follows a hierarchical structure, with opportunities for growth and advancement at each stage. A typical career path in service roles may include positions such as Customer Service Executive, Team Leader, Operations Manager, and ultimately, Service Director.

Related Skills

In addition to specific service skills, professionals in this field are often expected to have strong communication, problem-solving, and interpersonal skills. Knowledge of customer relationship management (CRM) systems and proficiency in relevant software applications can also be beneficial.

Interview Questions

  • What motivated you to pursue a career in the service industry? (basic)
  • Can you provide an example of a challenging customer interaction you have faced and how you resolved it? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests simultaneously? (medium)
  • Describe a time when you had to handle a difficult customer. How did you manage the situation? (medium)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a service-oriented role? (medium)
  • How do you handle stressful situations in a fast-paced service environment? (medium)
  • Can you give an example of a time when you went above and beyond to assist a customer? (medium)
  • How would you handle a situation where a customer is dissatisfied with your service? (medium)
  • What do you think are the key qualities required to excel in a service role? (basic)
  • How do you ensure accuracy and attention to detail in your work as a service professional? (basic)
  • Describe a time when you had to work collaboratively with a team to achieve a common goal. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a successful service improvement initiative you have implemented in the past? (medium)
  • How do you handle confidential customer information in a service role? (basic)
  • What steps would you take to resolve a recurring service issue faced by customers? (medium)
  • How do you measure the success of your service delivery? (medium)
  • Describe a situation where you had to deliver bad news to a customer. How did you handle it? (medium)
  • What do you find most rewarding about working in the service industry? (basic)
  • How do you ensure consistency in service quality across different customer interactions? (medium)
  • What role do you think technology plays in enhancing customer service experiences? (basic)
  • How do you handle a situation where a customer is being unreasonable or demanding? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a service issue? (medium)
  • How do you prioritize customer feedback and incorporate it into your service delivery? (medium)
  • Where do you see yourself in your service career five years from now? (basic)

Conclusion

As you prepare for your job search in the service industry, remember to showcase your skills, experience, and passion for delivering exceptional service to potential employers. By honing your interview skills and being well-prepared, you can confidently pursue exciting opportunities in this dynamic and rewarding field. Good luck!

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