Senior Manager, Technical Product Mgmt

Job Description

As we evolve towards the product model and to support our ambition to innovate and expand our digital product offerings, the need for a dedicated Technical Product Management Sr. Specialist has become increasingly critical. This role will bridge the gap between technical teams and product development, ensuring that our products not only meet customer demands but also leverage cutting-edge technology effectively. The role will be placed under the Supply Chain Resilience product, which is included as part of our strategic portfolio. Main role responsibilities will include acting as Product Analyst for the Orchestration Platform, the main pilar of the Enterprise Orchestration Product Line and backbone of the Resilience Product, which will ultimately enable the vision of connecting the whole Risk Ecosystem across multiple functions, processes, and systems.

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Secondary Language(s) Job Description:

Sr. Specialist for Supply Chain Resilience Solutions

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

We are seeking a highly motivated and detail-oriented Technical Product Management Sr. Specialist to join our Digital Supply Chain Resilience team. This role is dedicated to enhancing our business capabilities by streamlining processes and driving business success, particularly in the integration of the manufacturing division risk ecosystem. The ideal candidate will possess a strong technical background, excellent analytical skills, and a passion for digital product management.

Experiences & Ways of Working:

• Experience in digital business process design.
• Critical thinkers who can effectively balance the needs of stakeholders and users. Embraces new ideas and evidence and fosters a collaborative atmosphere.
• Able to adapt to rapidly changing technology and apply it to business needs.
• Strong business acumen, and easy rapport with peers and executives.
• Adept at managing diverse relationships across expertise, geography, and culture, regardless of organizational hierarchy.
• Open and receptive to listening. Asks thoughtful questions. Curious and persistent. Able to discern pain points and simplify complex problems.

Responsibilities

• Prioritizes product requirements, develops product roadmaps and owns the product backlog. Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities. Facilitates uptake of products by developing content, supporting and evaluating campaigns, and monitoring product performance. Rolls out product trials and product launches.
• Defines and manages scoping, requirements definition and prioritization activities for changes. Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions. Prioritizes requirements and documents traceability to source. Provides input to the requirements baseline. Investigates, manages and applies authorized requests for changes to base-line requirements.
• Stakeholder Relationships: Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.
• User Experience Analysis: Selects appropriate techniques and tools to develop user stories and elicit user experience requirements in complex situations. Identifies and describes the design goals for systems, products, services and devices. Identifies the roles of affected stakeholder groups. Resolves potential conflicts between differing user requirements. Specifies measurable criteria for the required usability and accessibility of systems, products, services and devices.
• Collaboration: Collaborate with cross-functional teams to define and execute product strategies that align with business goals and enhance the risk ecosystem. Analyze existing processes and workflows to identify areas for improvement, ensuring efficiency and effectiveness in product delivery. Work closely with stakeholders, including business leaders, technical teams, and end-users, to gather requirements and translate them into actionable product features.
• Value Realization: Collaborate with the Product Manager, Technical Product Manager, and stakeholders to implement new products/projects, ensuring adherence to project objectives/timelines and maximizing adoption/value creation.
• Participate in the design and architecture of the systems, ensuring scalability, performance, and security. Create and maintain technical documentation, including system designs, requirements specifications, test plans, and user guides. Assist with Digital System Development Life-Cycle (SDLC), Author, Execution, Reviewer/Approver, and Change Management.
• Develop and execute comprehensive testing strategies, including functional, integration, and regression testing, to ensure quality and reliability.
• Provide training and support to users and stakeholders on new product features and enhancements.

Qualifications:

• Post-Degree or master’s degree in engineering, Business Administration, Computer Science, Information Technology, or a related field.
• Experience with supply chain management systems and processes.
• 7+ years of experience in digital product management, business/technical analysis, or a related role.
• Understanding of software development methodologies (e.g., Agile, Scrum). Familiarity with product management software (e.g., JIRA, Trello). Proficiency in data analysis tools (e.g., SQL, Excel, Tableau).
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Preferred:

• Understanding data analytics and visualization tools.
• Programming Experience: C#, Python, VB.Net, HTML5, Javascript - strongly preferred.
• Knowledge of machine learning, artificial intelligence, or data science technologies.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R359258