Senior Manager- Legal and Regulatory

1. Responsible for handling all litigation (Consumer/Civil/Criminal/Taxation/Labour etc.) filed by or against company before NCDRC/High Court/State Commission/ District Courts/SDM Courts/Consumer Forums/PLAs across locations in the State of Karnataka.
2. Responsible for drafting and negotiating all kind of Deeds/ commercial contracts/B2B agreements/Agreements/ MoU/ POA / Settlement Deed / Letter of Intent Or Acceptance/ Partner Onboarding Agreements/Service Agreements etc. to ensure that the interest of the Company is protected and legal risks are mitigated.
3. Do verification of properties/Paper books, facilitate legal due diligence of the properties through empaneled counsels and provide the executive summary to the internal team within timelines.
4. Prepare and submit replies to legal notices / notices sent by customers / State Government Authorities / Tehsildar's office / gram panchayats or any other statutory authority with regard to issues related to Products or services offered by the company.
5. Registration of the company properties ie- Offices/Stores/Warehouses etc...,
6. Shall be responsible for timely updation of information/details of all litigations/notices/Paper-books on Notice Management System for review of the Circle L&R Head / Central Legal Team.
7. Analyzing, interpreting and advising business team on legislation, regulation, Guidelines etc.
8. Engage in effective coordination with all internal departments to ensure effective support from legal department for closure of the transaction in line with the agreed timelines.
9. Providing accurate, relevant, and timely advice to stakeholders/business on a variety of legal topics at Circle.
10. Managing and mitigating legal risks by implementing company policies and procedures as communicated by the Center Legal & Regulatory Team time to time.
11. Ensuring compliance with all laws and regulations that apply to the business.
12. Staying up-to-date with changes to legislation, particularly in relation to laws, rules and regulations that directly affect business and telecom industry.
13. Strong communication and presentation skills.
14. Excellent negotiating and drafting skills.
15. The ability to build and maintain strong professional relationships across the cross functional team /business/Industry.
16. The ability to communicate complex legal issues and risks in terms that non-legal colleagues can understand.
17. This position is important & critical in the circle and involves assisting the Head Legal & Regulatory in advising & actioning and handling all the legal issues pertaining to all the departments in the circle.
18. Represent the organization in court proceedings, if required.
19. Prepare legal documents, such as complaints, pleadings and briefs, to support the Business.
20. Serve as Point of Contact for government agencies, including, Local bodies, and other relevant departments for issues related to Infra Deployment / Right of Way etc.

1. Regulatory:

1. Compliance of the provisions of license agreement executed by the company with the Department of Telecommunications (DoT).
2. Compliance to all Regulation, Instructions, Notification etc issued by DoT, the Telecom Regulatory Authority of India (TRAI).
3. To develop & maintain amicable relationship with government bodies DoT / TERM, TRAI, CCA, BSNL and other telecom operators at the circle level.
4. ROW Permissions: Facilitate speedy rollout of towers & fibre through co-ordination with state govt. / local municipal bodies / State or District Broadband Committees, etc.
5. Acquisition support for CTA & Government sites aligned with gazette notification on ROW.
6. To monitor subscriber activation and verification process and sensitize / educate all concerned in this regard.
7. Arrangement of all necessary approvals for supporting business.
8. Due coordination and prompt action during disaster – in coordination with SDMA/LSA unit.
9. Compliance to Roll Out Obligations, EMR testing, Workshop, Re-verification, QOS audit etc.
10. Coordinating with Centre Team for different reporting and compliance issues.
11. Diligent data handling for Govt. reporting especially for parliament questions etc.
12. Addressing inter-operator issues and industry issues though COAI.
13. To guide and assist Circle Nodal Officer.
14. Support concerned functions in closure of all audits pertaining to legal & regulatory.
15. Responsible for closure / resolution of all type of queries pertaining to licensing condition raised by DoT LSA unitl on regular basis.
16. To educate and sensitize the cross functional teams [Sales & CSD] for improvement in acquisition and documentation process helping to increase compliance scores in monthly subscriber verification audits and ensure minimal penalty.
17. Responsible / Coordinate with DoT LSA /TRAI RO Officials for final discussion and closure of monthly joint subscriber verification / documentation audit so as to achieve the satisfactory compliance score on monthly basis.
18. Responsible / Coordinate with DoT LSA Officials for discussion, submitting appropriate response and closure of all EMF related compliances.
19. USOF management and subsidies recovery (if applicable)

1. Key Responsibilities & Accountabilities

1. LSA Field Management (DOT LSA Unit/CCA/TRAI RO) and adherence to licensing compliances

a. Improve interaction quality with LSA units of DoT / TRAI RO to improve compliance scores of CAF / EMF & MRO.

b. Timely & qualitative response to all notices/correspondences for risk mitigation

c. Business intelligence on regulatory compliances

d. Interact & strengthen relationship with BSNL/MTNL/CCA

e. Ensure adherence to UL/UASL audit, inspection requirements & all security compliances (as per license conditions)

f. Timely support on Legal matters to Nodal and other LOBs including drafting of police complaints/FIRs incorporating relevant sections of the Law and provision of legal representation wherever required

g. Compliance to all Regulation, Instructions, Notification etc issued by DoT, the Telecom Regulatory Authority of India (TRAI) including timely response to DoT queries raised by DoT / TRAI RO.

h. Ensure internal & external coordination to comply with Roll Out Obligations including timely submission of report, receipt of form B etc, EMR testing, Workshop, Re-verification & QOS audit.

i. Ensuring timely CAF audits with best in class compliance scores, reduced penalty – analyze rejection reasons and work with teams to ensure risk mitigation.

j. Ensure that internal stakeholders are aware of the regulatory requirements through regular cascade and sensitization of teams. Ensure timely reporting of compliances on CMS and update of notices on NMS.

1. Litigation & Contract Management

Litigation Management:

A. Matters involving demand - Interim Orders for stay of minimum 70% of aggregate demanded amounts.

B. Other matters, including criminal matters – Deft and efficient handling with strict adherence of Litigation Management Policy. (Targeted closure of consumer cases ~4% per quarter/ 15% per annum).

C. Focus on reduction of litigation – conscious effort for out of court settlement in appropriate cases; make attempt for final hearing in cases where pleadings etc. are complete to achieve disposal.

D. Matters involving top Management – fervent effort to achieve closure/ deletion of name from array of parties.

E. Timely and accurate updation of Central Database (NMS), ensuring quality inputs.

F. Timely, accurate and quality management of litigation and appropriate reporting to Center as set out in LMP.

Contracts and Disputes Management:

G. Take proactive measures to prevent conversion of Notices/Regulatory/other issues into litigation.

Contracts and Disputes Management:

A. Contract Management in strict compliance with Contract Management Process.

B. Advising business on all aspects of interpretation of contracts.

C. Deft handling of disputes and arbitrations, right from notice stage until conclusion.

D. Ensure compliance of DAR process.

1. Compliance on TRAI regulations / orders, Interconnection issues Legal Compliance Management and De-risking the business -

Regulatory Compliance Management

b. Taking up with BSNL/MTNL for retrieval of BG (IUC and Port BG)

c. Adherence to Regulatory Notice & litigation management policy and timely reporting & approvals of compliances in CMS

d. To manage and lead USOF project by ensuring timely approvals from the LSA/CCAs and adequate coordination with state authorities including correspondence

1. Other Business support:

2. a. ROW Permissions: Facilitate speedy rollout of towers & fibre through co-ordination with state govt. / local municipal bodies / State or District Broadband Committees.
3. b. Acquisition support for CTA & Government sites aligned with gazette notification on RoW

1. Knowledge, Certifications and Experience

Education Qualification

• BL/LLB/ML/LLM

Total Experience

• Minimum 8-10 years in relevant field

Certifications required (if any)

• Computer System knowledge, working experience Word, Excel, Power point etc., - Any diploma in computer science operation like NIIT or any reputed institution preferred

1. Key Interactions

Internal / External Stakeholders

(Internal means – External to the department and internal to the organization; External means – External to the organization)

Internal

Business team, Sales, Marketing, Network, commercial and deployment

External

DOT, TRAI, Secretariat, Govt authorities like Corporation, Municipality, Panchayat etc

1. Skills and Competencies

Technical Competencies

• Good knowledge in computer skills like Word, XL and power point

Leadership and Behavioural Competencies

• Good Communication, decision-making, adaptability, interpersonal skills, strategic thinking, and the ability to motivate and inspire others. Developing and demonstrating these competencies is essential for success in leadership roles.