Senior Manager, HR Operations

About Us

Founded in 2010, Ekya Schools offers progressive K-12 education through CBSE, ICSE, and Cambridge IGCSE curricula, with an emphasis on experiential learning. Drawing from the legacy of the CMR Group, we nurture lifelong learners equipped to thrive in a dynamic and evolving world.

Position Overview:

Senior Manager - HR Operations

Key Responsibilities:

Individual Accountability

• Employee Lifecycle Management

• Oversee onboarding (offer letters, documentation, IT setup, HRMS creation, new joiner communications).
• Ensure data accuracy, maintain employee files, and track original document acknowledgments.
• Manage exits including full & final settlements, experience letters, and clearance processes.

• Payroll & Compliance

• Manage payroll processing, reconciliation, tax finalization, and payslip distribution.
• Oversee ESI, PF, tax filings, reconciliations, and challan generation.
• Handle payroll audits and ensure statutory compliance.

• Policies & Procedures

• Draft, finalize, and roll out policies, contracts, and employee manuals.
• Develop guidelines for income tax, leave, attendance, and approval workflows.

Performance Management & Alignment

• PMS (Performance Management System)

• Drive performance management cycle end-to-end (goal setting, mid-year, annual appraisals).
• Ensure consistency and fairness in evaluation, calibration, and feedback processes.
• Partner with leaders to build a high-performance culture aligned with organizational values.

• KPI Schools

• Coordinate with school leadership to define, track, and report school-level KPIs (enrolments, teacher retention, student performance, culture metrics).
• Build dashboards linking HR data with academic/operational outcomes.
• Support Heads of Schools in translating KPI outcomes into staff performance and development plans.

• OKR for Edufice

• Partner with Edufice leadership to cascade organizational OKRs into HR operations and team-level goals.
• Monitor OKR progress through quarterly reviews and align HR analytics to OKR tracking.
• Provide visibility to leadership through OKR dashboards and reporting.

Team Management

• Lead, mentor, and manage the HR operations team to deliver on operational tasks, PMS, KPI, and OKR goals.
• Ensure accurate dashboards for attendance, leave, engagement, performance, and OKR alignment.
• Coordinate with stakeholders on teacher calendars, reports, and performance-linked presentations.

Audits & Compliance

• Conduct audits on payroll, attendance, leave, ESI, PF, PMS records, and OKR progress.
• Generate accurate reports including attrition, cost analysis, KPI school reports, and compliance summaries.

Grievance Handling & Support

• Address grievances effectively via the Ticketing system and HR helpdesk.
• Provide HRMS and PMS support for employees and managers.

HR Analytics & Reporting

• Generate actionable insights from HR, PMS, KPI, and OKR data.
• Present dashboards and reports on attrition, engagement, school KPIs, and Edufice OKRs to leadership.
• Build predictive and prescriptive analytics for workforce planning.

Process Improvement & New Initiatives

• Identify process improvements for HR operations and performance systems.
• Drive digital transformation in HR, including automation of PMS and OKR tracking.
• Implement initiatives that link HR operations with school KPIs and Edufice strategy.

Key Deliverables:

• Accurate, timely payroll & compliance filings.
• End-to-end execution of PMS cycle with meaningful outcomes.
• KPI school dashboards and review reports.
• Edufice OKR tracking dashboards and quarterly reviews.
• HR analytics reports linking employee data with organizational outcomes.
• On-time onboarding, exits, and lifecycle management.
• Proposals for digital HR improvements and process automation.

Key Skills & Qualifications:

• Bachelor’s/Master’s degree in HR, Business Administration, or related field.
• 8–10 years’ experience in HR operations, with 3+ years in a managerial role.
• Proficiency in HRMS, PMS, OKR tools, and advanced Excel.
• Strong knowledge of payroll, statutory compliance, and HR systems.
• Proven experience with KPI/OKR alignment in educational or multi-entity organizations.
• Excellent leadership, organizational, and problem-solving skills.
• Strong communication and stakeholder management abilities.

We would love to hear from you!!!