Senior Manager

8 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Senior Sales Development Representative

We are seeking a seasoned

Senior Sales Development Representative

to drive strategic growth for EXL Services across the

UK and EU markets

. This individual will lead a team of

6–8 Business Development Representatives (BDRs)

and own the end-to-end execution of demand generation and lead conversion strategies in collaboration with sales, marketing, and practice leaders.The ideal candidate will bring deep industry expertise, strong leadership capabilities, and a consultative approach to market development. Prior experience in

analytics, digital operations, and digital transformation

in the IT services ecosystem is a must.

Key Responsibilities

Team Leadership & Performance Management

  • Lead, coach, and mentor a team of 6–8 BDRs to achieve pipeline generation and sales-qualified lead (SQL) targets.
  • Set performance goals, review KPIs, and drive continuous improvement through structured feedback and training.
  • Collaborate closely with sales leadership and marketing to align team strategy with overall growth objectives.

Strategic Market Development

  • Design and execute go-to-market strategies tailored to the UK–EU region and BCM-specific challenges.
  • Drive outbound and inbound campaigns to generate quality leads across banks, capital market firms, and financial services institutions.
  • Build trusted relationships with senior stakeholders, leveraging thought leadership and market insights.

Prospecting & Engagement Strategy

  • Identify high-potential accounts through market research, segmentation, and account profiling.
  • Oversee the creation of persona-based messaging aligned with industry pain points, value propositions, and EXL’s service offerings.
  • Work with marketing to localize messaging and content for the UK–EU audience.

Collaboration & Enablement

  • Partner with sales, solution, and marketing teams to support opportunity progression and handoff of qualified leads.
  • Act as a liaison between the BDR team and regional sales leads to ensure alignment on priorities and execution.
  • Foster a culture of continuous learning and collaboration across inside sales teams.

Reporting, Tools & Analytics

  • Leverage Salesforce and sales engagement tools (e.g., Outreach, Salesloft, Groove) to track team performance, campaign outcomes, and individual productivity.
  • Provide regular reporting to sales and growth leadership on pipeline health, funnel metrics, and lead conversion trends.
  • Drive usage of analytics to inform strategic decisions and campaign refinements.

Qualifications & Skills

Required

  • Bachelor’s degree (MBA preferred).
  • 8+ years of experience in business development, inside sales, or demand generation in the IT services, analytics, or digital transformation domains.
  • Proven track record in managing and scaling a high-performing inside sales team.
  • Strong understanding of the UK and EU financial services landscape, especially in Banking and Capital Markets.
  • Hands-on experience with CRM systems (Salesforce) and sales enablement tools.

Preferred

  • Exposure to global delivery models and experience working with cross-functional, geographically dispersed teams.
  • Understanding of domain-specific buyer personas (e.g., CIO, Head of Digital, Chief Data Officer).
  • Strong communication, leadership, stakeholder management, and data-driven decision-making skills.

Why Join EXL

  • Work at the intersection of data, digital, and domain to help global clients solve complex business problems.
  • Take ownership of high-impact initiatives with direct visibility to senior leadership.
  • Shape EXL’s market presence across strategic UK and EU financial services accounts.

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EXL

Business Process Management / Analytics

New York

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