Senior Sales Development Representative
We are seeking a seasoned
Senior Sales Development Representative
to drive strategic growth for EXL Services across the
UK and EU markets
. This individual will lead a team of
6–8 Business Development Representatives (BDRs)
and own the end-to-end execution of demand generation and lead conversion strategies in collaboration with sales, marketing, and practice leaders.The ideal candidate will bring deep industry expertise, strong leadership capabilities, and a consultative approach to market development. Prior experience in
analytics, digital operations, and digital transformation
in the IT services ecosystem is a must.
Key Responsibilities
Team Leadership & Performance Management
- Lead, coach, and mentor a team of 6–8 BDRs to achieve pipeline generation and sales-qualified lead (SQL) targets.
- Set performance goals, review KPIs, and drive continuous improvement through structured feedback and training.
- Collaborate closely with sales leadership and marketing to align team strategy with overall growth objectives.
Strategic Market Development
- Design and execute go-to-market strategies tailored to the UK–EU region and BCM-specific challenges.
- Drive outbound and inbound campaigns to generate quality leads across banks, capital market firms, and financial services institutions.
- Build trusted relationships with senior stakeholders, leveraging thought leadership and market insights.
Prospecting & Engagement Strategy
- Identify high-potential accounts through market research, segmentation, and account profiling.
- Oversee the creation of persona-based messaging aligned with industry pain points, value propositions, and EXL’s service offerings.
- Work with marketing to localize messaging and content for the UK–EU audience.
Collaboration & Enablement
- Partner with sales, solution, and marketing teams to support opportunity progression and handoff of qualified leads.
- Act as a liaison between the BDR team and regional sales leads to ensure alignment on priorities and execution.
- Foster a culture of continuous learning and collaboration across inside sales teams.
Reporting, Tools & Analytics
- Leverage Salesforce and sales engagement tools (e.g., Outreach, Salesloft, Groove) to track team performance, campaign outcomes, and individual productivity.
- Provide regular reporting to sales and growth leadership on pipeline health, funnel metrics, and lead conversion trends.
- Drive usage of analytics to inform strategic decisions and campaign refinements.
Qualifications & Skills
Required
- Bachelor’s degree (MBA preferred).
- 8+ years of experience in business development, inside sales, or demand generation in the IT services, analytics, or digital transformation domains.
- Proven track record in managing and scaling a high-performing inside sales team.
- Strong understanding of the UK and EU financial services landscape, especially in Banking and Capital Markets.
- Hands-on experience with CRM systems (Salesforce) and sales enablement tools.
Preferred
- Exposure to global delivery models and experience working with cross-functional, geographically dispersed teams.
- Understanding of domain-specific buyer personas (e.g., CIO, Head of Digital, Chief Data Officer).
- Strong communication, leadership, stakeholder management, and data-driven decision-making skills.
Why Join EXL
- Work at the intersection of data, digital, and domain to help global clients solve complex business problems.
- Take ownership of high-impact initiatives with direct visibility to senior leadership.
- Shape EXL’s market presence across strategic UK and EU financial services accounts.