Company Description Thomas Cook India Limited, established in 1881, is the leading omnichannel travel company in India, offering a wide range of services including Foreign Exchange, Corporate Travel, MICE, Leisure Travel, and Value Added Services. With a presence in 28 countries across 5 continents, the company provides a variety of international and domestic travel packages, corporate travel management solutions, and MICE services. Thomas Cook India is the largest non-bank foreign exchange services provider in the country, serving over a million customers annually. The company's extensive network includes retail stores, airport counters, franchise outlets, and digital platforms, ensuring comprehensive service accessibility. Role Description This is a full-time on-site role for a Travel Consultant located in Gurugram. The Travel Consultant will be responsible for managing travel arrangements, providing customer service, making reservations, and offering travel consulting services. Day-to-day tasks include creating and planning travel itineraries, booking flights and accommodations, and ensuring seamless travel experiences for clients. Qualifications Travel Consulting and Travel Management skills Experience in Travel Arrangements and Reservations Strong Customer Service skills Excellent communication and interpersonal skills Proficiency in using travel booking software and tools Ability to work independently and as part of a team Experience in the travel industry is a plus Bachelor's degree in Tourism, Hospitality, or related field is preferred Show more Show less

This is a full-time on-site role for a Marketing Business Development Executive at Thomas Cook Travel Ltd. The role involves tasks such as new business development, Digital Marketing, lead generation and Client Acquisition & Relationship Building, MIS reporting, business communication, and account management, Develop Proposals & Presentations. MBA is Must. Good command over Excel and PowerPoint Presentations Excellent communication skills Experience: 0 to 2 Yrs Max Role will be based out of Sector 18 - Noida. Show more Show less

Please find the below JD. Job Summary: The Trade Relations Manager is responsible for developing and managing relationships with key travel trade partners to joint collab opportunities and support business growth. This role involves strategic planning, partner engagement, trade marketing, and collaboration with internal teams to ensure consistent and effective representation in the marketplace. Key Responsibilities: - Develop and nurture relationships the travel ecosystem- international and domestic tourism boards, airlines, attractions, hotels etc - Source funding opportunities that align with business - Act as the main point of contact for trade partners - Identify new business opportunities and negotiate trade agreements and contracts. - Collaborate with the marketing team for media plan - Monitor competitor activities and market trends. - Gather feedback from partners to inform product development and pricing strategies. - Work closely with sales, marketing, and product teams to align strategies. - Provide reports and insights for campaign - Liaise with multiple internal stakeholders (marketing, products, sales, legal) and external trade partners. - Time management and coordination with multiple partners are key Required Skills- Partner Engagement, Trade Marketing, Strategic planning, Trade Partnership Show more Show less

Please find the below JD Location- Tardeo Mumbai Manager- LTOB, Sales 1. Responsible to strategies, plan, grow and manage B2C / B2B Business for the cluster 2. Should have ability to map New Distribution Network for Business 3. To be instrumental in developing marketing strategy and visibility in B2C / B2B domain as applicable 4. Responsible to achieve daily / weekly / monthly targets as specified by the Business 5. Responsible to manage enquiries through - Visits, Telephonic, Email from PSA & Travel Agents 6. To ensure that the teams provide customer with complete details pertaining to the product & cost 7. Responsible for relationship building with travel agents 8. To maintain Daily Sales Report 9. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction (Direct/Distribution) 10. To Adhere to company policy and systems 11. Driving team to achieve the set sales target. 12. Responsible to Manage Customer Escalations. 13. Ensuring employees participate in Training & Development activities. Responsible for addressing the gaps through training and Development programs. 14. Ensure zero monetary losses by cancellation of liabilities and timely collections 15. Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities as applicable 16. Driving Incentive Programs and using them to motivate sellers and improve productivity 17. Ensure minimal risk related exposure for the organization by doing all necessary due diligence. 18. Ensure compliance to systems and process as per audit requirement. 19. Ensuring Business Losses are reduced. 20. Encourage a build a cohesive team driven towards a common goal. 21. Understanding the market and gaining competition insights and accordingly changing plans and strategy. | 1. Driving team targets 2. Ensuring high level of customer satisfaction 3. Ensuring quality service by following the organization standards Requirements: • with minimum 3 to 4 years of experience in Travel sales • Good communication skills. Show more Show less

1. Responsible to strategies, plan, grow and manage B2C / B2B Business for the cluster 2. Should have ability to map New Distribution Network for Business 3. To be instrumental in developing marketing strategy and visibility in B2C / B2B domain as applicable 4. Responsible to achieve daily / weekly / monthly targets as specified by the Business 5. Responsible to manage enquiries through - Visits, Telephonic, Email from PSA & Travel Agents 6. To ensure that the teams provide customer with complete details Show more Show less

Role - IT Analyst Please find the JD. Purpose of the Role The Senior Manager, Security Analyst, is responsible for overseeing and enhancing the organization’s security posture by managing security policies, tools, and response mechanisms. This role requires deep technical expertise, strategic planning, and leadership skills to safeguard the organization against evolving security threats. Role & Responsibilities Security Strategy & Leadership : Develop, implement, and oversee the organization's comprehensive security strategy. Lead and mentor a team of security analysts to ensure high performance and professional growth. Act as a trusted advisor to executive leadership on security matters and emerging threats. Threat Monitoring & Incident Response : Oversee the detection and analysis of cybersecurity threats and vulnerabilities. Manage the incident response process, ensuring timely identification, mitigation, and reporting of security incidents. Collaborate with cross-functional teams to perform root cause analyses and implement corrective actions. Risk Management & Compliance : Conduct regular risk assessments and audits to ensure compliance with industry regulations and standards (e.g., ISO 27001, GDPR, SOC 2). Implement and enforce policies, procedures, and controls to minimize risks and maintain compliance. Collaborate with legal and compliance teams to address security-related legal or regulatory requirements. Tools & Technology Management : Evaluate, recommend, and implement security tools and technologies to strengthen defenses. Oversee the configuration, maintenance, and monitoring of security infrastructure, including firewalls, SIEM systems, and endpoint protection tools. Ensure the security of cloud platforms, networks, and on-premises systems. Training & Awareness: Develop and lead employee security awareness programs to promote a culture of security. Stay current on emerging security trends and technologies to anticipate potential risks. Vendor & Stakeholder Management: Liaise with external vendors, consultants, and auditors to enhance security measures. Build strong relationships with internal stakeholders to align security initiatives with business objectives. Qualifications & Skills Minimum 10 years of experience in information security, with at least 6 years in a leadership or managerial role. Proven track record in designing and implementing security programs. Strong understanding of security frameworks, standards, and protocols (e.g., NIST, OWASP, ISO). Expertise in incident response, penetration testing, and vulnerability assessments. Knowledge of cloud security (e.g., AWS, Azure, Google Cloud). Strong analytical, communication, and project management skills. Good to have: Certifications (Preferred): Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Certified Ethical Hacker (CEH) GIAC Security Essentials (GSEC) Show more Show less

Please find the below JD. Role: To drive revenue growth by offering tailor-made, high-end travel experiences to discerning travelers. This role focuses on cultivating relationships with High Net Worth Individuals (HNIs), delivering exceptional service, and curating bespoke travel itineraries that go beyond conventional offerings. Purpose : To curate, sell and manage ultra-personalized, high-end travel experiences tailored for affluent clients who seek exclusivity, comfort, and unique memories - beyond standard packages or offerings. Key Responsibilities: 1. Manage and grow a portfolio of affluent clients seeking premium and indulgent travel experiences. 2. Act as a personal travel advisor, understanding each client’s preferences, travel history, and lifestyle. 3. Design, curate, and sell personalized travel itineraries including luxury hotels, private transfers, fine dining, wellness retreats, cruises, and cultural experiences. 4. Liaise with internal teams and premium suppliers (e.g., DMCs, airlines, concierge partners) to ensure flawless delivery. 5. Achieve monthly/quarterly sales targets through consultative selling and cross selling of indulgent upgrades (e.g., business class, private villas, experiences). 6. Upsell and enhance every trip with value-added services to maximize profitability. 7. Stay updated with global travel trends, new luxury destinations, exclusive partner offers, and seasonal promotions. 8. Provide insights to the product team for new indulgence packages. 9. Ensure top-tier customer experience and post-sales engagement, fostering loyalty and repeat business. 10. Handle last-minute requests, special occasions, and high-touch concierge needs with precision and discretion. 11. Represent the brand at luxury exhibitions, travel shows, and networking events. 12. Build strategic partnerships with embassies, lifestyle brands, and HNI networks

Role Objective To lead and drive the strategic growth and profitability of the Long-Haul FIT business by developing innovative products, strengthening supplier relationships, optimizing pricing and delivering exceptional customer experiences. Purpose of Role: To strategically lead and grow the Long-Haul FIT business by curating personalized travel experiences, driving revenue and profitability, managing supplier networks across key international destinations, and ensuring a seamless end-to-end customer journey. The role is pivotal in aligning product innovation, sales enablement and service delivery to meet evolving customer expectations in the long-haul travel segment, while strengthening the organization’s position as a preferred travel partner for premium independent travelers. Key Responsibilities: Develop and execute strategic plans to grow the Long-Haul FIT business in line with organizational goals. Own the P&L for the Long Haul vertical and ensure top-line and bottom-line performance. Define and drive the product portfolio, market positioning and pricing strategy. Curate and manage end-to-end customized itineraries for long haul destinations. Introduce unique travel experiences and partnerships aligned with emerging traveler preferences. Leverage technology and tools to enhance FIT trip planning and booking processes. Work closely with the sales team to ensure effective training, product awareness, and conversion. Monitor channel performance (retail, OTA, GSA, corporate leisure, etc.) and optimize for profitability. Identify and pursue opportunities for B2B/B2C expansion in key markets. Build and manage strong supplier relations with DMCs, hotels, airlines, and local tour operators.

Please find the JD. Head - Adhoc Groups Role Objective To lead the Adhoc Groups business by driving end-to-end group travel solutions for customized leisure, affinity and special interest groups. The role involves P&L ownership, product planning, client engagement, supplier management, and ensuring delivery of seamless, high-quality travel experiences. Purpose of Role: To strategically lead and grow the Adhoc Groups business by developing and delivering customized travel solutions for varied group segments including leisure, affinity, religious and special interest groups. The role is responsible for driving revenue, ensuring operational excellence, building strong client and supplier relationships, and enhancing the customer experience across both domestic and international markets. This position plays a pivotal role in expanding the group travel portfolio, optimizing profitability, and positioning the company as a preferred provider of bespoke group travel experiences. Key Responsibilities : ▪ Define and implement strategic growth plans for the Adhoc Groups vertical. ▪ Own and drive the business P&L, revenue, and margin targets. ▪ Identify key demand segments and develop customized offerings. ▪ Curate destination-specific group itineraries aligned with group size, purpose, and traveler profile. ▪ Customize products for long haul and short haul destinations based on seasonality and trends. ▪ Coordinate with DMCs and suppliers for unique inclusions, experiences, and competitive pricing. ▪ Partner with sales teams for proposal creation and client presentations. ▪ Lead high-value client discussions and support in deal closures. ▪ Monitor and improve conversion ratios of leads to confirmed groups. ▪ Supervise pre-tour, on-tour, and post-tour operations to ensure excellence in service delivery. ▪ Work with visa, ticketing, and documentation teams for group requirements. ▪ Handle escalations and ensure timely issue resolution for smooth group movement. ▪ Maintain strong relations with DMCs, hotels, airlines, and transport partners. ▪ Negotiate group deals, block inventories, and secure preferred rates. ▪ Lead and mentor a team of group planners, coordinators, and operations executives. ▪ Build cross-functional collaboration and drive a customer-first culture.

Please find the JD. Role- AM- HR End to End Darwin Box Implementations, Configurations and Enhancements - 1.To Ensures all Darwin Box Implementations are within stipulated time and error free for all Group Companies. 2.Provide 100% support to all stakeholders on Darwin Box related queries 3.To do Gap Analysis and provide valid inputs to improve existing Darwin Box in terms of interface, process, logical reasoning, etc. 4.Darwin Box Vendor and Payment Management 5.Provide valid inputs and new ideas for existing Darwin Box development 6.Ensuring changes in Darwin Box w.r.t. policy or process changes are done within agreed TAT’s and at minimum cost

Position- Assistant Manager- Product Contracting & Operations 1.Responsible for file / tour operations for assigned geography or destination 2.To maintain product cost as per the SOM 3.Work closely with the sales team and confirm the bookings 4.Follow the set SOPs thoroughly 5.Make sure of error free and zero defect delivery to the customer 6.To ensure the rates received from our suppliers are competitive and negotiated 7.To develop and maintain strong relationship with suppliers 8.To attend supplier meetings, trainings and road shows 9.Prompt and effective resolution of on-tour issues 10.Cost sheet to be maintained for each booking 11.To ensure ZERO liability after the file is closed 12.The set turnaround times are met and the sales team is constantly updated in case of undue delays. 13.To make and check handover vouchers 14.To establish contact with the client while on tour to take feedback Operational Responsibilities: 1.Manage all the operations post the file handover by the sales team 2.Coordinate with the suppliers and the sales team to ensure the closure of the files with the required documentation & TATs as defined by the business

Please find the below JD. Role: To drive revenue growth by offering tailor-made, high-end travel experiences to discerning travelers. This role focuses on cultivating relationships with High Net Worth Individuals (HNIs), delivering exceptional service, and curating bespoke travel itineraries that go beyond conventional offerings. Purpose : To curate, sell and manage ultra-personalized, high-end travel experiences tailored for affluent clients who seek exclusivity, comfort, and unique memories - beyond standard packages or offerings. Key Responsibilities: 1. Manage and grow a portfolio of affluent clients seeking premium and indulgent travel experiences. 2. Act as a personal travel advisor, understanding each clients preferences, travel history, and lifestyle. 3. Design, curate, and sell personalized travel itineraries including luxury hotels, private transfers, fine dining, wellness retreats, cruises, and cultural experiences. 4. Liaise with internal teams and premium suppliers (e.g., DMCs, airlines, concierge partners) to ensure flawless delivery. 5. Achieve monthly/quarterly sales targets through consultative selling and cross selling of indulgent upgrades (e.g., business class, private villas, experiences). 6. Upsell and enhance every trip with value-added services to maximize profitability. 7. Stay updated with global travel trends, new luxury destinations, exclusive partner offers, and seasonal promotions. 8. Provide insights to the product team for new indulgence packages. 9. Ensure top-tier customer experience and post-sales engagement, fostering loyalty and repeat business. 10. Handle last-minute requests, special occasions, and high-touch concierge needs with precision and discretion. 11. Represent the brand at luxury exhibitions, travel shows, and networking events. 12. Build strategic partnerships with embassies, lifestyle brands, and HNI networks Show more Show less

Please find the JD. 1. Manage a team to adequately contract and operate air ticketing requirements on the assigned portfolio 2. Provide inputs and justifications on AIR budgets for Packages / products 3. Drive Revenue through savings on budgeted air fares using a combination of inventory purchased and FIT & GIT seats 4. Provide best in Industry Pricing at the time of ticketing 1. Understand Air Fare trends and provide data based inputs for creating accurate AIR FARE budgets 2. Own and work towards achieving set airfare budgets for designated products and report profitability / risks to appropriate stake holders 3. Managing ticketing for all destinations across the world, which includes working on fresh tickets, reissues, rerouting, NO shows / changes /cancellations etc. on daily basis 4. Negotiating for lowest fare (within our internal budgets) from airlines for group blocks on ADHOC BASIS or YEARLY SERIES 5. Keeping track of deposit and final payments for group blocks on timely basis 6. Maintaining excel based data logs and reports as required and share the same with seniors/MIS team as per schedule / requirement 7. Manage and motivate the team assigned for achievement of KPIs 8. Keep a strict vigil on SOPs and adherence of the same 9. Working closely and building our relations with Airlines to get best services / fares /TNC of groups / series and waivers as and when required in case of untoward incidents

Please find the JD. 1. Manage a team to adequately contract and operate air ticketing requirements on the assigned portfolio 2. Provide inputs and justifications on AIR budgets for Packages / products 3. Drive Revenue through savings on budgeted air fares using a combination of inventory purchased and FIT & GIT seats 4. Provide best in Industry Pricing at the time of ticketing 1. Understand Air Fare trends and provide data based inputs for creating accurate AIR FARE budgets 2. Own and work towards achieving set airfare budgets for designated products and report profitability / risks to appropriate stake holders 3. Managing ticketing for all destinations across the world, which includes working on fresh tickets, reissues, rerouting, NO shows / changes /cancellations etc. on daily basis 4. Negotiating for lowest fare (within our internal budgets) from airlines for group blocks on ADHOC BASIS or YEARLY SERIES 5. Keeping track of deposit and final payments for group blocks on timely basis 6. Maintaining excel based data logs and reports as required and share the same with seniors/MIS team as per schedule / requirement 7. Manage and motivate the team assigned for achievement of KPIs 8. Keep a strict vigil on SOPs and adherence of the same 9. Working closely and building our relations with Airlines to get best services / fares /TNC of groups / series and waivers as and when required in case of untoward incidents Show more Show less