Senior Inventory & Stock Operations Executive

Department: Inventory, Operations & Supply Chain Reports To: Inventory Manager / Operations Head Works Closely With: E-commerce/Offline Sales Team, Warehouse, Accounts, Operations Manager, Merchandiser Head ⸻ 🔶 ROLE OVERVIEW The Senior Inventory & Stock Operations Executive will manage the complete flow of inventory across: • E-commerce portals (Amazon, Flipkart, Tata Cliq, Shopify) • Dealer Network / Distributors • Large Format Stores (LFS) This role requires a proactive, detail-oriented individual who is strong in data analysis, stock reconciliation, reporting, and cross-functional coordination. They will also act as the right-hand support to the Inventory Manager, assisting in planning, audits, vendor coordination, and data-driven decision-making. The ideal candidate must be skilled in Unicommerce, Navision (Microsoft Dynamics), and Office 365, with the ability to translate stock data into business insights that support sales, procurement, and operational efficiency. ⸻ KEY RESPONSIBILITIES 1. Daily Stock Monitoring & Reporting • Generate daily inventory reports for all channels (E-commerce + Dealer + LFS): • Opening stock • Closing stock • Sales vs. available quantity • Reserved vs. free-to-sell • Returns (QC pass/fail impact) • Report aging stocks and potential dead stock. • Maintain OOS (out-of-stock) dashboards and highlight urgent replenishment needs. • Track secondary sales (for LFS/dealers) wherever required. ⸻ 2. Data Insights & Forecasting • Prepare detailed weekly & monthly inventory insight reports for management. • Detect low-stock SKUs, forecasting shortages, and overstock situations. • Suggest purchasing quantities, reorder triggers, and buffer guidelines. • Analyze stock movement trends across: • E-commerce • Dealer network • Large format stores • Provide actionable recommendations to improve: • Sell-through • Purchase planning • Warehouse allocation • Platform readiness ⸻ 3. Right-Hand Support to Inventory Manager • Assist in purchase planning, lead-time calculations, and demand estimation. • Follow up on GRNs, vendors, pending POs, and stock arrival schedules. • Support cycle counts, warehouse audits, and reconciliation checks. • Help implement new SOPs, software optimizations, and inventory processes. • Act as the Inventory Manager’s operational partner, capable of managing tasks independently when required. ⸻ 4. Marketplace & Shopify Stock Coordination • Sync and verify inventory across all platforms: • Amazon • Flipkart • Tata Cliq • Shopify • Notify teams of stockouts, inbound shipments, and buffer thresholds. • Ensure listing teams have accurate inventory data during: • Promotions • Sales campaigns • New launches • Monitor and reduce overselling, penalties, and discrepancies. ⸻ 5. Dealer Network & Large Format Store (LFS) Coordination • Track and maintain inventory levels across dealer warehouses & LFS counters. • Coordinate replenishment cycles based on: • Sell-through data • Forecasted demand • Seasonal shifts • Upcoming promotions • Prepare stock allocation plans and dispatch instructions. • Communicate regularly with the sales team to understand inventory needs. • Identify slow-moving SKUs at dealer locations and suggest liquidation or redistribution plans. ⸻ 6. System & Software Management • Operate Unicommerce confidently for: • Syncing • Reconciliation • Returns • ASN management • Picklists • Use Navision (Microsoft Dynamics NAV) for: • Item ledger tracking • GRN & purchase modules • Vendor records • Stock adjustments • Use Office 365 (Excel, SharePoint, Teams, PowerPoint) for dashboards, reporting, and analytics. • Maintain clean, transparent data hygiene and structured documentation. ⸻ 7. Cross-Functional Coordination Work closely with: • Warehouse team → stock movement, audits, dispatch • Marketplace operations team → listings, campaigns, fulfillment • Shopify team → new uploads, stock visibility • Sales team (Dealers + LFS) → replenishment, stock planning • Accounts → reconciliation accuracy • Dispatch/logistics → order closures, in-transit monitoring Ensure inventory accuracy across physical stock, system stock, and live platform stock. ⸻ REQUIRED SKILLS & QUALIFICATIONS Technical Requirements • Strong experience with Unicommerce (mandatory) • Strong experience with Navision (Dynamics NAV) (preferred) • Excellent skills in Excel (Pivot Tables, VLOOKUP, dashboards) • Understanding of e-commerce supply chain workflows • Experience with dealer or LFS stock coordination (added advantage) Core Skills • High numerical accuracy • Strong analytical mindset • Fast learner with solid process understanding • Excellent coordination and communication skills • Ability to work under pressure and meet daily deadlines • Ownership mentality; reliable, responsible, steady Personality Traits • Growth-oriented • Detail-driven • Structured & disciplined • Proactive problem solver • Can work independently and also support leadership • Mature, dependable, and steady under pressure ⸻ WHY THIS ROLE IS IMPORTANT This role directly impacts: • Stock accuracy • Sales performance • E-commerce readiness • Dealer & LFS replenishment • Purchasing decisions • Operational efficiency • Bottom-line profitability This position is critical to maintaining a smooth, scalable, and accurate stock ecosystem across all online and offline channels.