Sales Operations Analyst

Who We Are

VMock is transforming how students and professionals build their careers through AI-driven, personalized guidance. Hundreds of leading institutions rely on our platform to help their learners stand out, whether in resumes, interviews, or overall career preparation.

We’re a team of builders and problem-solvers who love innovating, collaborating, and creating real global impact. If you're excited by meaningful work and high-performing teams, VMock is the place to grow.

Who Are We Looking For?

A problem-solver who enjoys turning scattered data, moving pipelines, and fast-paced conversations into insights, structure, and action. You’ll be the backbone of our sales engine, supporting deals, elevating client conversations, and helping leadership make smarter decisions. If you thrive in environments where no two days look the same, and you enjoy wearing multiple hats across sales ops, pre-sales, sales, and strategy, this role is built for you.

RESPONSIBILITIES

Sales Operations

• Prepare periodic sales pipeline, revenue reports, dashboards and conduct metric/trend analysis
• Drive sales operations initiatives including strategic planning, territory optimization, sales process optimization, forecasting
• Perform data sanctity review in CRM and execute clean-ups as required
• Populate CRM with new sales opportunities
• Ensure effective, timely and accurate reporting to top management on key metrics
• Manage sales forecasting, planning, and budgeting processes
• Ensure timely invoicing & collection from clients
• Maintain repository for all sales-related documents
• Conduct market analysis research to identify sales potential as requested by leadership
• Assist US-based sales team on an as-needed basis
• Regular analysis of inbound meetings data and maintenance of accurate records for senior leadership

RFP, Proposal & Communication Management

• Respond to RFP/RFQ/ITQ from clients
• Generate leads through outreach, networking, and strategic prospecting
• Develop tailored proposals for prospects
• Respond to ad-hoc client requests related to deliverables
• Use data, analysis, and business acumen to identify business growth opportunities
• Document best practices and create standardized training materials

Client Meetings & Pre-Sales Support

• Liaising with prospects to gather and understand requirements
• Own end-to-end pre-sales account management and communication for inbound meetings across global key accounts
• Attend calls with inbound prospects to assist and expedite the sales process

Conference & Event Management

• Ensure all conferences-related deliverables are completed within deadlines

Product Knowledge & Demo Enablement

• Independently develop expertise in the company’s product, business applications, and platform technologies
• Translate product capabilities into business value during client interactions

Sales Cycle & Pipeline Management

• Support the full sales cycle by managing pipeline entries, follow-ups, opportunity tracking, reporting, and coordination with stakeholders
• Ensure smooth handoffs between sales stages and improve sales processes through continuous optimization

REQUIREMENTS

Education

• Undergraduate/Graduate Degree from a Top-Tier University/School in India or abroad (mandatory)

Experience

• 2 to 3+ years of experience in high-tech space, preferably AI/SaaS industry

Technical Skills

• Strong technical aptitude to understand business applications, analytics, and platform technologies
• Excellence in Excel, PowerPoint, Google Workspace
• CRM proficiency (preference for CRM tools)
• Ability to independently learn and master new technologies

Business & Communication Skills

• Excellent communication and presentation skills to articulate technical, financial, and value propositions.
• Data-driven with exceptional analytical and problem-solving capabilities
• Excellence in email communication and business writing
• Ability to work independently with limited supervision and demonstrate strong initiative

Timings & Flexibility

• Ability and willingness to work in overlapping evening hours on a need basis to coordinate with US teams
• Flexible in supporting global business requirements

Additional Benefits -

• Best in class Tools of trade
• Medical Insurance - Employee & Immediate Family Members
• Fast Pace Environment to foster growth