Technical Business Analyst

About the Company: VMock is a Career Acceleration Platform which is powered by Artificial Intelligence. Our aim is to empower students and professionals along the various phases of their career journey across the globe. Our fast-paced culture is a great fit for anyone looking to make a mark through their work to create impact globally while working with high caliber team members. Our Mission: - Accelerate every student and professional’s career journey to maximize their success. Our Vision: - Offer SMART Career Acceleration Platform that acts like a personal coach to every job seeker along their career journey, globally. Our Tenets: ● Innovate - Innovation is at the heart of all our work at VMock. We deal with science fiction on a daily basis, and our vision is no less than something from Star Trek ● Collaborate - Our ‘ecosystem’ mindset is focused on providing a seamless experience to our customers. ● Delight - Each of us, here, is an army of one, contributing to our company’s vision. We are constantly engaged to deliver something ‘extra’ to our clients. Responsibilities Collaborate closely with product and engineering teams to optimise AI agent performance. Conduct context tuning to enhance AI output quality for various career-related applications. Analyse and refine AI responses by iterating on prompts and logic to boost accuracy and relevance. Understand user personas and product goals to ensure AI behaviour aligns with them. Document experiments, logic flows, and enhancements in a clear, structured format. Communicate findings and recommendations effectively across both technical and non-technical teams. Collaborate with the Client Success team to resolve client issues and manage data-related technical requirements. Requirements Strong technical background with a degree in computer science or equivalent experience as a developer. At least 2 years of programming experience in the industry. Proficiency in Python, SQL, RESTful API design and development. Experience with cloud platforms such as AWS, Google Cloud, or Azure. Familiarity with version control systems like Git. Understanding of FastAPI, OpenAI and LLMs working. Knowledge of data structures, algorithms, and software design principles. Ability to collaborate effectively in a fast-paced, agile environment. Excellent communication skills, both written and verbal, to translate technical concepts into business language and vice-versa. Familiarity with AI/ML concepts or prompt engineering is a plus (not mandatory). What We Offer: A unique opportunity to innovate at the intersection of AI, education, and career development. A dynamic, collaborative, and inclusive work culture that values diverse perspectives. Comprehensive professional development with access to continuous learning and growth opportunities. A chance to make a real impact by shaping the future of AI-driven solutions. Show more Show less