Sales & Marketing Manager

Job description:

About Us:

Elite Steels Pvt. Ltd., under the brand name Elite Cranes, stands among India’s foremost EOT Crane Manufacturers and Suppliers. Since 1991, we have engineered and delivered world-class EOT cranes, electromagnets and grabs designed for precision, durability and performance. Serving steel plants, mini steel units and engineering industries, we have successfully executed 3,700+ installations for 800+ clients across 20+ countries, including Bangladesh, UAE, Nigeria, Algeria and South Africa. With a steadfast commitment to quality, innovation and reliability, Elite Cranes continues to empower industries such as steel, automotive and heavy engineering, enhancing operational efficiency through cutting-edge material handling solutions. We are a prominent crane manufacturer based in Faridabad, Haryana, with branch offices across various regions of India.

www.elitecranes.com

https://elitecranes.com/about-us/

https://www.linkedin.com/in/elite-cranes-595764244/

Years of Excellence - 34+ Years

Industries Served - 7+

Products Delivered - 3700+

Happy Clients - 800+

Join us to elevate your career where your drive, expertise and vision will help shape the future of the industry.

Sales & Service Engineers

Number of Vacancies- 03

We are currently seeking Sales & Service Engineers to support our product marketing and services in the following branch locations:

1. Raipur

2. Kolkata

3. Mandi Gobindgarh

Key Responsibilities:

• Drive Business Growth: Identify and capture new market opportunities for EOT cranes, leveraging market research and technical insights to address evolving customer needs.
• Initiate and Inspire: Proactively engage high-potential customers, generating valuable inquiries and nurturing business relationships in technical and service-oriented industrial sectors.
• Deliver Technical Excellence: Prepare and present detailed, competitive proposals, emphasising engineering solutions, after-sales support and technical differentiation.
• Own the Sales Journey: Lead the entire sales process right from initial engagement, technical assessment and solution design, through negotiation and closure and ensuring optimal fit and satisfaction for each client.
• Forge Powerful Partnerships: Build lasting client relationships based on trust, value and technical expertise. Promote long-term collaboration and repeat business, serving as a strategic partner in lifting and handling solutions.
• Champion Service Excellence: Ensure clients receive exceptional post-sale support, including installation coordination, technical training, troubleshooting and maintenance guidance. Act as the main point-of-contact for service issues and warranty management.
• Collaborate and Innovate: Work closely with marketing and engineering teams to showcase product innovation, technical advantages and customer service excellence in outreach campaigns.
• Stay Technically Ahead: Continuously monitor technological advancements, competitor developments and industry standards, using these insights to inform engineering improvements and service protocols.
• Set the Benchmark: Surpass ambitious sales and service targets, delivering measurable growth and exceptional customer satisfaction.
• Expand Horizons: Travel across India and abroad for customer visits, site assessments, technical reviews, service coordination and industry networking.

Skills & Competencies:

• Technical Proficiency: Solid grounding in mechanical, electrical or electronic engineering, with the ability to understand product specifications and propose tailored technical solutions.
• Service Orientation: Commitment to providing exceptional after-sales service, including installation support, maintenance coordination, troubleshooting and customer training.
• Sales & Marketing Excellence: Demonstrated ability to drive sales growth, create strategic marketing campaigns and position technical solutions successfully in competitive markets.
• Effective Communication: Outstanding verbal and written communication skills for clearly conveying complex technical concepts, negotiating contracts and building client confidence.
• Relationship Building: Expertise in developing enduring customer relationships founded on trust, reliability and responsive service.
• Problem-Solving: Strong analytical and troubleshooting skills to address client challenges and ensure rapid resolution of technical issues.
• Team Collaboration: Proven track record of working cohesively with cross-functional teams that include engineering, service and marketing professionals.
• Adaptability: Ability to excel in diverse, multicultural environments and quickly adapt to changing market and customer needs.
• Bilingual Ability: Multilingual skills are highly valued for engaging regional and international clients effectively.
• Ownership & Initiative: Self-motivated, resourceful, and proactive in managing sales cycles, service follow-ups and technical queries.

Required Qualifications:

Candidates must hold a Degree or Diploma in Mechanical, Electrical, or Electronic Engineering, with a minimum of 3 years’ experience in a relevant engineering company. Preference will be given to applicants from local areas.

Experience:

• Relevant Engineering Background: Minimum of 3 years’ experience in sales, marketing or service roles within the engineering sector, preferably with companies involved in EOT crane manufacturing, material handling equipment or heavy industrial machinery.
• Technical Sales Acumen: Demonstrated ability to sell complex mechanical, electrical or electronic systems, including exposure to product demos, technical presentations, tendering and solution-based consultative sales cycles.
• Service and After-Sales Involvement: Direct experience in coordinating installation, commissioning, maintenance or technical support activities for engineered products.
• Market Knowledge: Familiarity with client industries such as steel, foundries, manufacturing, logistics or other sectors reliant on overhead lifting solutions.
• Proven Track Record: A history of meeting or exceeding ambitious sales and service targets, growing accounts and nurturing long-term partnerships.
• Regional Familiarity: Experience operating in the target geographies, with preference for candidates from or familiar with the local industrial ecosystem
• Leadership & Initiative: Experience leading cross-functional teams, launching strategic initiatives and driving business growth through both technical prowess and service excellence.

Application Instructions

• Compelling Submission: Submit your resume and a persuasive cover letter that explicitly details your direct sales and service experience within EOT cranes or related engineering equipment sectors. Be sure to spotlight key projects and roles demonstrating your technical expertise and leadership.
• Experience Matters: Only candidates who provide clear, relevant experience as specified will advance through the selection process. Excellence and industry credibility are essential.
• Strict Adherence: Applications that lack required experience, fail to follow instructions or omit necessary documentation will be excluded. Please be thorough and precise to showcase your commitment and professionalism.
• Rigorous Screening: Every submission will undergo an automated screening to validate core sales and service experience in the targeted industries. CVs failing to outline these essential qualifications will not be considered.
• Local Preference: Priority will be given to applicants from local areas, in line with our commitment to regional expertise and market understanding.
• Salary Expectation: Clearly state your expected salary in the application. Competitive remuneration will be offered in accordance with your experience, industry credentials and demonstrated impact.

Set yourself apart by showcasing your achievements, sector mastery and passion for excellence. We are seeking trailblazers with a strong track record of driving results in engineering product sales and service.

Mobility Requirement:
Candidates must demonstrate a clear ability and willingness to commute or relocate to designated locations as required. Flexibility to travel within assigned territories and readiness for relocation are essential for success in this role.

Willingness to travel.

Work Location: In person

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health benefits
• Internet reimbursement
• Leave encashment
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person