Sales Business Development Manager

We are seeking a dynamic and driven Sales Business Development Manager (B2C) to lead our consumer-facing sales efforts in Delhi. You will build and manage new customer relationships, drive sales growth, and collaborate closely with internal teams to deliver tailored AV solutions that exceed consumer expectations.

B2C Sales Strategy & Execution

• Design and implement effective B2C sales strategies to capture the consumer market in Delhi NCR.
• Identify, pursue, and close business opportunities with end-consumers, educational institutions, small businesses, and home users.

Lead Generation & Conversion

• Generate leads via outreach, referrals, events, and walk-ins.
• Conduct product demos (interactive flat panels, conferencing systems, home audio-video setups).
• Convert inquiries into sales and achieve or exceed monthly/quarterly sales targets.

Customer Relationship Management

• Build and nurture long-term relations with end-users.
• Ensure customer satisfaction and loyalty through professional post-sales follow-up.

Market Analysis & Competitive Intelligence

• Monitor consumer trends, competitor offerings, and pricing.
• Provide actionable market insights and suggest new product opportunities.

Collaboration & Reporting

• Work closely with marketing for campaigns, promotions, and brand awareness.
• Coordinate with technical and support teams for seamless delivery and installation.
• Maintain accurate CRM records, pipelines, and sales forecasts.
• Prepare periodic sales reports for senior management.

• Education: Degree/ Diploma in Business, Marketing, or related field; MBA is a plus.
• Experience: 3–5 years in B2C sales (AV/IT/electronics preferred).
• Demonstrated sales record in Delhi NCR consumer market.
• Strong technical aptitude with ability to explain AV products effectively.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, result-driven, and able to work independently.
• Proficient in CRM tools and MS Office.

• Sales strategy development & execution
• Lead generation & pipeline management
• Negotiation and consultative selling
• Strong interpersonal and customer-facing abilities
• Analytical mindset and attention to detail
• Ability to work under pressure, flexible with schedules