Role: The School Human Resources is responsible for overseeing all aspects of human resources management within the school. This includes recruitment, onboarding, training, performance management, employee relations, policy development, and compliance with relevant regulations. The HR Coordinator/Manager serves as a liaison between school administration, staff, and external stakeholders to ensure a positive and productive work environment. Reporting: Principal & Cluster HR Manager Key Responsibilities: Act as a single point of contact for the employees and section heads. Partners with section heads in managing day to day people issues. Manpower planning with the management & section heads. Develop and implement recruitment strategies to fill the vacant positions. Coordinate the hiring process, including job postings, screening applicants, conducting interviews, and making job offers. Facilitate new employee orientation and on boarding to ensure a smooth transition into the school community. Identify training needs and develop professional development programs for staff members. Coordinate workshops, seminars, and other training activities to enhance employee skills and knowledge. Implementation of HR policies, procedures and processes. Also ensuring all school policies and procedures are up to date in line with current employment law Work with school leadership to establish performance goals and objectives for staff members. Implement performance appraisal systems to assess employee performance and provide constructive feedback. Provide guidance and support to managers and employees on performance-related issues. Address employee concerns, grievances, and conflicts in a timely and confidential manner. Promote positive employee relations through effective communication, recognition programs, and team-building activities. Ensure compliance with employment laws and regulations, including those related to discrimination, harassment, and workplace safety. Planning, processing & budgeting of attendance on timely basis. Maintain accurate and up-to-date employee records, including personnel files, attendance, and leave records. Process payroll and benefits administration in collaboration with finance and administration departments. Conducting and analyzing exit interviews; recommending changes. Develops and implements better people management practices to improve overall morale in the employees. Also responsible for culture building. QUALIFICATIONS & PREFERRED SKILLS Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred). Previous experience in HR management, preferably in an educational setting. Knowledge of employment laws, regulations, and best practices. Strong interpersonal and communication skills. Excellent organizational and problem-solving abilities. Proficiency in HRIS (Human Resources Information Systems) and MS Office applications. Certification in HR (e.g., PHR, SPHR) is a plus. This job description outlines the primary responsibilities and qualifications for an HR professional working in a school environment. However, specific duties may vary depending on the size and structure of the school, as well as its unique needs and priorities. You can also share your resume on krupa.mehta@lighthouse-learning.com
ABOUT LIGHTHOUSE LEARNING India's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKids Preschool, Kangaroo Kids Preschool, EuroSchool, Billabong High International, Centre Point Group of Schools (Nagpur), Heritage Xperiential Group of Schools, Lighthouse Learning is committed to delivering a holistic, nurturing and secure learning environment for children. With a ‘Child First’ ideology at its core, the group is committed to delivering a robust foundation for future generations with innovation in pedagogy, use of appropriate technology and focus on child safety. With a network of over 1,400 pre-schools and 53 Schools, Lighthouse Learning empowers 1000+ women entrepreneurs across the nation and employs a workforce of over 10,000. Purpose The primary responsibility will be to ensure smooth day-to-day functioning of all schools, overseeing administrative duties including infrastructure to ensure a safe environment as well as to plan, forecast and budget in accordance with business objectives. Key Role and responsibilities Manage the day to day Administrative activities related to school operations. Requisitions for Curriculum Support and inventory of the same for the Primary; Middle and Senior School and effectively manage the same within set time lines. Ensure that all day to day updates with records on Student and staff data, Circulars, School events, tests, examinations, trips etc. Establish quality standards of checks on various services to School such as Transport, Catering, Security, Uniforms & those affecting the domains of School’s Teaching & Learning and Safety of the School environment. Ensure timely and appropriate arrangements for any training program, workshop, field JOB DESCRIPTION – Admin Manager – BHIS Mulund trip, SPA, Sports day, Annual concert, Field trip, Consent form, Risk Assessment format and any other special day Create a cooperative school-parent relationship by enhancing the school Image through effective and courteous Interaction and a positive issue-resolving attitude. Ensure that all the day to day issues related with external vendors and agencies are resolved within the time frame for the smooth and effective functioning of the school. Regular MIS is presented to the Principal. Plan a functional-MBWA (Management by walking around) with the Vice-Principal and the Principal. All urgent and important issues are brought to the notice of the Principal immediately. Contribute to the company’s values being understood, accepted and practised and Undertake other duties as directed by the Principal. KEY ACCOUNTABILITIES The following accountabilities describe the major administrative functions for which the administrator is directly accountable. The Administrative functions in the School are efficiently managed and issues are resolved within agreed times & stipulated dates. Operations - Logistics, Security, Housekeeping, support staff. Operations & Records - Resources, furniture’s, tools, equipment’s, uniforms & fixtures. Maintenance & Repairs - Around the school & Ground Documentation of Staff, Students, School Circulars, events, test, Examination schedules and trips etc are efficiently managed. Records and checks on various services to School such as Transport, Catering, Security, Uniforms & those affecting the domains of School’s Teaching & Learning are effectively managed. Effective implementation of the ancillary management. School safety equipment is always in top condition. Cost effective, timely and appropriate arrangements for any requirements for training programs, workshops, field trips, SPA, Sports day, Annual concert or any other special day beyond the day to day requirements are met. A cooperative school-community relationship is maintained. Day to day issues related with external vendors and agencies are resolved within the time frame and stipulated dates. All administrative documents are regularly updated and well maintained All urgent and important issues are brought to the notice of the Principal immediately. Contribute to the company’s values being understood, accepted and practised and Undertake other duties as directed by the Principal. Experience and Qualification Essential Desirable Business degree 5-8 years’ experience at least 2 years of which should be in the education industry. MBA –Finance/Marketing/Operations Experience in education/ telecom/ insurance/ retail/ IT training sectors Competencies Functional Behavioural Business understanding Planning & organizing skills Problem solving Relationship building Ability to crunch numbers Excellent verbal and written communication Skills Decision making Self-driven Emotional intelligence Assertiveness Analytical thinking Ability to work under pressure Manage multiple stakeholders Lighthouse Learning is an equal opportunity employer and its recruitment and selection process does not discriminate on gender, caste, creed, class, language, region, race etc. Candidates meeting the required qualifications as per the job description and specification shall be provided with a fair opportunity for employment. Key Stakeholders that the role holder will interact with Internal External Principal Vice Principal Asst. Admin Manager Parents Vendors
ROLES AND RESPONSIBILITIES The key responsibilities of the Admission Counsellor will be: Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission Develop a team of two or more Admission counsellors as required, discovery guide and supporting ancillary staff Prepare Admission folders, separately for the Pre-school section and the BBH section, for the use of the Admission counsellors: this will contain the following: Basic information about the school philosophy. Information about the infrastructure and other facilities at the school. Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply. Advantages of the chosen education board to the students. How we adapt the board guidelines t our system and make it more valuable as compared to any other school that just TEACHES the course. Our achievements as a company, school, students. Brief profile of: Lina, Principal, main teaching staff. Activities over the past year. Comments by our parents, students, visitors, where our students have visited. Fee structure. 50% target achievement for admissions (11 admissions individually) Maintaining process hygiene in terms of: Attending atleast 3/5 daily meetings Maintaining Zoho hygiene for his deals: Timely updation of admission status and comments Timely reach outs and follow-ups to all prospects in his pipeline Planning atleast 2 events in the next 60 days and driving 5 admissions through these events Maintain a database of all the enquiries, that is updated daily Prepare an analysis of the following: Mode of enquiries: walk ins, telephonic Geographic – PIN code analysis Reason of NIs Conceptualise events that can attract more footfalls to the school Provide daily update to the Accounts on the following: number of admissions total fee collected any discounts offered – (with a prior approval from the Principal) payment schedule follow-up with previous NIs and call for second round of counselling Develop a well decorated room for the counselling purpose, if possible as a model classroom Maintain a stock of admission stationary to avoid overstocking or out-of-stock Maintain a set of other display material to showcase the philosophy of KKEL Ensure smooth functioning of the admission process for the school Give information about the bus route, in case of any bus transport queries. Contribute to the School’s Values being understood, accepted and practiced; and Undertake other duties as directed by the Principal Note: The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. Flexibility is required and the incumbent is expected to carry out any other related duties that are necessary for the optimum functioning of the school as a whole. REQUIREMENTS & SKILLS: Worked as an Admission counselor in any education institute for a minimum of two year Excellent leadership skills, including an ability to support, communicate with, and motivate counseling staff; Ability to effectively handle objections and queries Ability to strategically plan and think; Policy formulation skills; Strong record of and commitment to customer/stakeholder service Living the “Can Do” spirit through: OUR VALUES Child-Centricity - Staying true to our Child First Philosophy! Everything we do, keeping the child at the core Fairness - Committed to be objective and equitable in all our dealings with our external as well as internal stakeholders Transparency - Committed to be open and transparent in all our actions, policies and ideologies Innovation - We inspire people to think out of the box, try out new ideas, without fear of failure Excellence - We set the highest benchmarks for ourselves and strive for continuous improvements, raising the bar each time