Admission Counsellor

ROLES AND RESPONSIBILITIES

The key responsibilities of the Admission Counsellor will be:

• Manage the process of admission right form the point of a walk-in or telephonic enquiry to the final admission
• Develop a team of two or more Admission counsellors as required, discovery guide and supporting ancillary staff
• Prepare Admission folders, separately for the Pre-school section and the BBH section, for the use of the Admission counsellors: this will contain the following:
• Basic information about the school philosophy.
• Information about the infrastructure and other facilities at the school.
• Affiliation with the board: why we have selected a particular board achieved or applied or plan to apply.
• Advantages of the chosen education board to the students.
• How we adapt the board guidelines t our system and make it more valuable as compared to any other school that just TEACHES the course.
• Our achievements as a company, school, students.
• Brief profile of: Lina, Principal, main teaching staff.
• Activities over the past year.
• Comments by our parents, students, visitors, where our students have visited.
• Fee structure.
• 50% target achievement for admissions (11 admissions individually)
• Maintaining process hygiene in terms of:
• Attending atleast 3/5 daily meetings
• Maintaining Zoho hygiene for his deals: Timely updation of admission status and comments
• Timely reach outs and follow-ups to all prospects in his pipeline
• Planning atleast 2 events in the next 60 days and driving 5 admissions through these events
• Maintain a database of all the enquiries, that is updated daily
• Prepare an analysis of the following:
• Mode of enquiries: walk ins, telephonic
• Geographic – PIN code analysis
• Reason of NIs
• Conceptualise events that can attract more footfalls to the school
• Provide daily update to the Accounts on the following:
• number of admissions
• total fee collected
• any discounts offered – (with a prior approval from the Principal)
• payment schedule
• follow-up with previous NIs and call for second round of counselling
• Develop a well decorated room for the counselling purpose, if possible as a model classroom
• Maintain a stock of admission stationary to avoid overstocking or out-of-stock
• Maintain a set of other display material to showcase the philosophy of KKEL
• Ensure smooth functioning of the admission process for the school
• Give information about the bus route, in case of any bus transport queries.
• Contribute to the School’s Values being understood, accepted and practiced; and
• Undertake other duties as directed by the Principal

Note:

The roles and responsibilities outlined above are not meant to be an exhaustive list of tasks. Flexibility is required and the incumbent is expected to carry out any other related duties that are necessary for the optimum functioning of the school as a whole.

REQUIREMENTS & SKILLS:

• Worked as an Admission counselor in any education institute for a minimum of two year
• Excellent leadership skills, including an ability to support, communicate with, and motivate counseling staff;
• Ability to effectively handle objections and queries
• Ability to strategically plan and think;
• Policy formulation skills;

Strong record of and commitment to customer/stakeholder service

Living the “Can Do” spirit through:

OUR VALUES

• Child-Centricity

  - Staying true to our Child First Philosophy! Everything we do, keeping the child at the core

• Fairness

  - Committed to be objective and equitable in all our dealings with our external as well as internal stakeholders

• Transparency

  - Committed to be open and transparent in all our actions, policies and ideologies

• Innovation

  - We inspire people to think out of the box, try out new ideas, without fear of failure

• Excellence

  - We set the highest benchmarks for ourselves and strive for continuous improvements, raising the bar each time