Job
Description
Job Title: Order to Cash (O2C) Location: Bandra Corporate Office Job Description Overview Responsible for managing the complete Order-to-Cash (O2C) cycle including customer order validation, sales invoicing, collection tracking, credit control, customer reconciliations, advances and part receipts, and dispute management. The role ensures compliance with internal policies, improves working capital efficiency, and drives customer satisfaction through timely execution and Responsibilities (KRAs) Sales Order Validation and Booking Ensure completeness and accuracy of customer purchase orders Validate pricing, delivery terms, and credit limits before processing Coordinate with sales, dispatch, and legal teams for order execution Invoicing and Documentation Oversee timely and accurate sales invoicing Ensure proper documentation for GST, e-way bills, and delivery challans Monitor invoice accuracy and prevent duplication or delay Collections and Receivables Management Track collection status for all customers on a daily/weekly basis Coordinate with sales team and customers for timely follow-ups Maintain collection MIS and ageing reports with clarity Customer Advances and Part Payments Manage receipt and adjustment of advance payments and part payments Ensure correct allocation against invoices and maintain clear audit trail Customer Account Reconciliation Perform monthly/quarterly reconciliations with customer finance teams Resolve mismatches, credit notes, and TDS deductions Address debit balances and follow up on disputes or delayed adjustments Credit Control and Risk Monitoring Define and monitor customer credit limits in coordination with management Review customer ageing and exposure, and flag overdue risks Recommend credit holds and escalate high-risk accounts Compliance and Audit Support Ensure accurate documentation for statutory and internal audits Maintain GST reconciliation, customer ledger validations, and supporting records Ensure customer master data is accurate and regularly updated Process Improvement and Coordination Identify and implement improvements in the O2C process through automation Collaborate with sales, dispatch, legal, and treasury teams for smooth coordination Drive efficiency in cycle time from order booking to final Profile: Qualification CA with sound understanding of receivables accounting Experience Total 812 years; 4-5years in a manufacturing environment; 35 years in O2C or AR domain Systems Strong working knowledge of ERP systems (SAP / Oracle / MS Dynamics preferred) Skills Strong control mindset, customer handling, data analytics, communication, Excel Preferred Industry FMCG, Pharma, Automotive, Cement, Heavy Enginnering (ref:iimjobs.com) Show more Show less
