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1.0 - 5.0 years
1 - 5 Lacs
Mumbai, Maharashtra, India
On-site
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipt...
Posted 3 months ago
4.0 - 11.0 years
4 - 11 Lacs
Panjim, Goa, India
On-site
Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...
Posted 3 months ago
8.0 - 15.0 years
8 - 15 Lacs
Mumbai, Maharashtra, India
On-site
Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...
Posted 3 months ago
1.0 - 6.0 years
1 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Guest Relations & Issue Resolution: Contact relevant departments (e.g., Sales, Data Admin, Accounting) to resolve guest issues Answer, record, and address guest calls, questions, and requests promptly Welcome and acknowledge guests per company standards Anticipate guest service needs and express genuine appreciation Sales & Loyalty Services: Use sales techniques such as up-selling to maximize revenue Maintain and enhance guest loyalty while promoting Marriott offerings Determine and offer appropriate guest complimentaries (e.g., rewards points, gift vouchers) Promote internal and external brand image awareness Reservations & Rewards Processing: Handle all reservation requests, changes, and c...
Posted 3 months ago
0.0 - 2.0 years
0 - 2 Lacs
Bengaluru, Karnataka, India
On-site
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company pol...
Posted 3 months ago
2.0 - 7.0 years
2 - 7 Lacs
Pune, Maharashtra, India
On-site
Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the...
Posted 3 months ago
1.0 - 3.0 years
1 - 3 Lacs
Pune, Maharashtra, India
On-site
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, stand...
Posted 3 months ago
1.0 - 3.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban, Navi Mumbai
Work from Office
Welcome guests, manage reservations, escort customers to tables, maintain waitlists, provide menus, coordinate with staff, and ensure a pleasant dining experience through professional hospitality.
Posted 4 months ago
2 - 6 years
4 - 7 Lacs
Mumbai, Vashi, Andheri
Work from Office
As a Relationship Manager at Club Mahindra, you will build strong member relationships, drive sales and upgrades, assist with vacation bookings, handle complaints, provide concierge services, and ensure a superior holiday experience, while meeting sales targets and enhancing member loyalty.
Posted 4 months ago
0.0 - 3.0 years
0 - 2 Lacs
kolkata
Work from Office
CITA AVIATION Hiring Freshers for Airport Jobs for various profiles like Customer Service, Ground Staff, Ticketing Staff, Retail Store, Cargo etc Minimum Education : 12th pass Location : Delhi Age 18-25 yrs
Posted Date not available
0.0 - 3.0 years
0 - 2 Lacs
mumbai
Work from Office
CITA AVIATION Hiring Freshers for Airport Jobs for various profiles like Customer Service, Ground Staff, Ticketing Staff, Retail Store, Cargo etc Minimum Education : 12th pass Location : Delhi Age 18-25 yrs
Posted Date not available
0.0 - 3.0 years
0 - 2 Lacs
kolkata
Work from Office
CITA AVIATION Hiring Freshers for Airport Jobs for various profiles like Customer Service, Ground Staff, Ticketing Staff, Retail Store, Cargo etc Minimum Education : 12th pass Location : DelhiMumbai kolkata Age 18-25 yrs
Posted Date not available
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