We are looking for an experienced and strategic HR Head to lead our Human Resources function at Corporate Office, Siliguri. The ideal candidate will be responsible for overseeing all aspects of HR practices and processes, ensuring alignment with our business goals and company values. Key Responsibilities: Lead the HR department and manage a team of HR professionals across various functions Develop and implement HR strategies, policies, and initiatives aligned with the overall business strategy Ensure legal compliance and maintain knowledge of labor law regulations Monitor and manage compensation and benefits plans Support current and future business needs through the development, engagement, motivation, and retention of employees Foster a positive and inclusive workplace culture Requirements: Proven working experience as an HR Head or in a senior HR leadership role 8 to 10 years of overall HR experience with strong exposure to core HR functions Excellent people management, interpersonal, and communication skills Strategic thinking, problem-solving abilities, and business acumen In-depth knowledge of HR systems, practices, and labor legislation Show more Show less
Key Responsibilities: Supervise and coordinate all departmental functions (Front Office, Housekeeping, F&B, etc.) Ensure guest satisfaction and handle escalated complaints Manage staff schedules, performance, and training Monitor daily operations and ensure adherence to quality and safety standards Report operational updates and key metrics to the Head Office Requirements: Degree/Diploma in Hospitality Management 8-10 years of experience in hotel operations Strong leadership, communication, and organizational skills
Key Responsibilities: Manage end-to-end Payroll Processing ensuring accuracy and compliance with statutory requirements. Maintain and update employee records, attendance, and leave data. Prepare monthly salary sheets, reports, and MIS using MS Excel . Coordinate with unit HRs/Finance for payroll inputs and resolve discrepancies. Assist in HR operations including employee engagement, recruitment coordination, and documentation. Ensure compliance with company policies and HR processes. Requirements: Proven hands-on experience in Payroll Management . Strong working knowledge of MS Excel (VLOOKUP, Pivot Tables, etc.). Preferably from a hospitality background . Excellent communication and organizational skills. Bachelor’s/Master’s degree in HR, Business Administration, or related field.
As an integral part of the team, you will be responsible for maintaining and updating employee records, attendance, and leave data. Your role will involve preparing monthly salary sheets, reports, and Management Information System (MIS) using MS Excel. Additionally, you will support HR operations by assisting in employee engagement, recruitment coordination, and documentation while ensuring compliance with company policies and HR processes. To excel in this role, you must possess a strong working knowledge of MS Excel, including VLOOKUP and Pivot Tables. A background in hospitality would be preferred. Excellent communication and organizational skills are essential for this position. A degree in HR, Business Administration, or a related field (Bachelors/Masters) would be advantageous. If you are looking to contribute to a dynamic team and play a key role in HR operations, this opportunity is ideal for you. Join us in maintaining accurate employee records, facilitating HR processes, and supporting the overall success of the organization.,
The Cluster HR Manager is responsible for overseeing and implementing human resources strategies across multiple locations or business units within the Darjeeling region. You will be tasked with ensuring the alignment of HR policies with the company's objectives, fostering a positive work environment, and supporting business growth through effective talent management. Your responsibilities will include managing Attendance & Leave Management using HRMS software, overseeing resignations and other exit procedures, and taking care of employee-related issues. You will play a crucial role in maintaining a harmonious and productive work environment while contributing to the overall success of the organization.,
Company Description Summit Hotels & Resorts in Gangtok epitomize Himalayan hospitality, capturing the essence of the majestic mountains and their people. With properties in sought-after hill stations and tourist destinations in India and Bhutan, our hotels offer tasteful elegance and unmitigated comfort. Each property is meticulously designed to blend in with its surroundings while standing out with exceptional value and service. Role Description This is a full-time on-site role for an Accountant at Summit Hotels & Resorts in Gangtok. The Accountant will be responsible for day-to-day financial tasks, such as recording transactions, preparing financial reports, maintaining financial records, and ensuring compliance with regulations and policies. Qualifications Financial Reporting, Bookkeeping, and Accounting Software proficiency Experience in preparing financial statements and budgets Audit and Taxation knowledge Strong analytical and problem-solving skills Attention to detail and accuracy Bachelor's degree in Accounting, Finance, or related field
Company Description For over 15 years, Summit Hotels & Resorts has redefined Himalayan hospitality by blending the warmth of the hills with modern travel elegance. Our properties, located across West Bengal, Sikkim, Himachal Pradesh, Uttarakhand, and Bhutan, offer scenic views and unforgettable experiences. Summit Hotels & Resorts emphasizes creating personal and immersive journeys, whether guests seek stillness or adventure. Each property reflects the spirit and charm of its surroundings, ensuring every stay is unique and memorable. Role Description This is a full-time on-site role for a Corporate Housekeeper based in Siliguri, West Bengal. The Corporate Housekeeper will be responsible for maintaining cleanliness and organization throughout the hotel. Daily tasks include managing laundry services, training housekeeping staff, ensuring guest areas are clean and well-maintained, and providing exceptional customer service. The role also involves efficient communication with other departments to enhance overall guest experience. Qualifications Proficiency in Laundry and Organization Skills Strong Communication and Customer Service skills Experience in Training housekeeping staff Attention to detail and ability to maintain high standards of cleanliness Ability to work independently and as part of a team Previous experience in hospitality industry is a plus
Job Description As a Corporate Housekeeper at Summit Hotels & Resorts, you will be based in Siliguri, West Bengal, and play a crucial role in maintaining cleanliness and organization throughout the hotel. Your daily responsibilities will include managing laundry services, training housekeeping staff, ensuring that guest areas are clean and well-maintained, and providing exceptional customer service. Effective communication with other departments will be essential to enhance the overall guest experience. Key Responsibilities - Manage laundry services efficiently - Train housekeeping staff to uphold cleanliness standards - Ensure cleanliness and organization in guest areas - Provide exceptional customer service - Communicate effectively with other departments to improve guest experience Qualifications - Proficiency in laundry and organization skills - Strong communication and customer service skills - Experience in training housekeeping staff - Attention to detail and ability to maintain high cleanliness standards - Ability to work both independently and as part of a team - Previous experience in the hospitality industry is a plus,
Job Description – Purchase Executive Department: Purchase & Procurement Location: Summit Hotels and Resorts Role Overview The Purchase Executive is responsible for managing and coordinating all procurement activities across Summit Hotels and Resorts properties. The role ensures timely sourcing, negotiation, and purchase of materials, equipment, and services required for smooth hotel operations while maintaining quality and cost-effectiveness. Key Responsibilities Procurement & Sourcing Identify and evaluate reliable vendors, suppliers, and contractors for hospitality-related goods and services. Ensure timely procurement of food & beverage items, housekeeping supplies, maintenance equipment, linen, furniture, and other hotel requirements. Negotiate contracts, terms, and pricing to achieve cost savings without compromising quality. Maintain vendor relationships to ensure consistency and timely supply. Inventory & Stock Management Coordinate with the stores and departments to understand requirements and maintain adequate stock levels. Conduct periodic stock checks and reconcile with purchase records. Implement best practices to minimize wastage and optimize costs. Compliance & Documentation Ensure all procurement activities comply with company policies and statutory requirements. Maintain accurate records of purchase orders, invoices, vendor agreements, and payment schedules. Generate regular reports on procurement activities, costs, and savings achieved. Coordination & Communication Work closely with the Accounts, Kitchen, Housekeeping, and Maintenance departments to understand needs and forecast requirements. Resolve supplier issues related to delivery, quality discrepancies, or billing disputes. Support the Purchase Manager in strategic sourcing initiatives and vendor development. Skills & Competencies Strong negotiation and communication skills. Knowledge of hospitality industry procurement practices. Familiarity with inventory management and ERP systems. Analytical skills to evaluate supplier performance and pricing. Ability to work under pressure and manage multiple priorities. Qualifications & Experience Bachelor’s degree in Business Administration / Hotel Management / Supply Chain Management. 2–4 years of relevant experience in procurement, preferably in hotels or the hospitality industry. Proficiency in MS Office (Excel, Word) and procurement software. Key Attributes Detail-oriented with strong organizational skills. Ethical and transparent approach in all dealings. Ability to build and maintain professional vendor relationships. Proactive and solution-oriented mindset.
As a Purchase Executive at Summit Hotels and Resorts, you will play a crucial role in managing and coordinating all procurement activities to ensure smooth operations across the properties. Your responsibilities will include: - Procurement & Sourcing: - Identify and evaluate reliable vendors, suppliers, and contractors for hospitality-related goods and services. - Ensure timely procurement of various items required for hotel operations while focusing on quality and cost-effectiveness. - Negotiate contracts, terms, and pricing to achieve cost savings without compromising on quality. - Maintain strong vendor relationships for consistent and timely supply. - Inventory & Stock Management: - Coordinate with stores and departments to understand requirements and maintain adequate stock levels. - Conduct periodic stock checks and reconcile with purchase records. - Implement best practices to minimize wastage and optimize costs effectively. - Compliance & Documentation: - Ensure all procurement activities comply with company policies and statutory requirements. - Generate regular reports on procurement activities, costs, and achieved savings. - Coordination & Communication: - Collaborate closely with various departments like Accounts, Kitchen, Housekeeping, and Maintenance to understand needs and forecast requirements. - Resolve supplier issues related to delivery, quality discrepancies, or billing disputes. - Support the Purchase Manager in strategic sourcing initiatives and vendor development. You should possess: - Strong negotiation and communication skills. - Knowledge of hospitality industry procurement practices. - Familiarity with inventory management and ERP systems. - Analytical skills to evaluate supplier performance and pricing. - Ability to work under pressure and manage multiple priorities effectively. Qualifications and Experience required: - Bachelors degree in Business Administration / Hotel Management / Supply Chain Management. - 2-4 years of relevant experience in procurement, preferably in hotels or the hospitality industry. - Proficiency in MS Office (Excel, Word) and procurement software. Additionally, we are looking for someone who is detail-oriented, ethical, transparent, proactive, and has strong organizational skills to excel in this role.,
Job Description Purchase Executive Department: Purchase & Procurement Location: Summit Hotels and Resorts Role Overview The Purchase Executive is responsible for managing and coordinating all procurement activities across Summit Hotels and Resorts properties. The role ensures timely sourcing, negotiation, and purchase of materials, equipment, and services required for smooth hotel operations while maintaining quality and cost-effectiveness. Key Responsibilities Procurement & Sourcing Identify and evaluate reliable vendors, suppliers, and contractors for hospitality-related goods and services. Ensure timely procurement of food & beverage items, housekeeping supplies, maintenance equipment, linen, furniture, and other hotel requirements. Negotiate contracts, terms, and pricing to achieve cost savings without compromising quality. Maintain vendor relationships to ensure consistency and timely supply. Inventory & Stock Management Coordinate with the stores and departments to understand requirements and maintain adequate stock levels. Conduct periodic stock checks and reconcile with purchase records. Implement best practices to minimize wastage and optimize costs. Compliance & Documentation Ensure all procurement activities comply with company policies and statutory requirements. Maintain accurate records of purchase orders, invoices, vendor agreements, and payment schedules. Generate regular reports on procurement activities, costs, and savings achieved. Coordination & Communication Work closely with the Accounts, Kitchen, Housekeeping, and Maintenance departments to understand needs and forecast requirements. Resolve supplier issues related to delivery, quality discrepancies, or billing disputes. Support the Purchase Manager in strategic sourcing initiatives and vendor development. Skills & Competencies Strong negotiation and communication skills. Knowledge of hospitality industry procurement practices. Familiarity with inventory management and ERP systems. Analytical skills to evaluate supplier performance and pricing. Ability to work under pressure and manage multiple priorities. Qualifications & Experience Bachelor's degree in Business Administration / Hotel Management / Supply Chain Management. 24 years of relevant experience in procurement, preferably in hotels or the hospitality industry. Proficiency in MS Office (Excel, Word) and procurement software. Key Attributes Detail-oriented with strong organizational skills. Ethical and transparent approach in all dealings. Ability to build and maintain professional vendor relationships. Proactive and solution-oriented mindset.
```html About the Company Summit Hotels and Resorts is dedicated to providing exceptional hospitality experiences. Our mission is to ensure guest satisfaction through quality service and a commitment to excellence. We foster a culture of teamwork, integrity, and innovation. About the Role The Purchase Executive is responsible for managing and coordinating all procurement activities across Summit Hotels and Resorts properties. The role ensures timely sourcing, negotiation, and purchase of materials, equipment, and services required for smooth hotel operations while maintaining quality and cost-effectiveness. Responsibilities Procurement & Sourcing Identify and evaluate reliable vendors, suppliers, and contractors for hospitality-related goods and services. Ensure timely procurement of food & beverage items, housekeeping supplies, maintenance equipment, linen, furniture, and other hotel requirements. Negotiate contracts, terms, and pricing to achieve cost savings without compromising quality. Maintain vendor relationships to ensure consistency and timely supply. Inventory & Stock Management Coordinate with the stores and departments to understand requirements and maintain adequate stock levels. Conduct periodic stock checks and reconcile with purchase records. Implement best practices to minimize wastage and optimize costs. Compliance & Documentation Ensure all procurement activities comply with company policies and statutory requirements. Maintain accurate records of purchase orders, invoices, vendor agreements, and payment schedules. Generate regular reports on procurement activities, costs, and savings achieved. Coordination & Communication Work closely with the Accounts, Kitchen, Housekeeping, and Maintenance departments to understand needs and forecast requirements. Resolve supplier issues related to delivery, quality discrepancies, or billing disputes. Support the Purchase Manager in strategic sourcing initiatives and vendor development. Qualifications Bachelor’s degree in Business Administration / Hotel Management / Supply Chain Management. 2–4 years of relevant experience in procurement, preferably in hotels or the hospitality industry. Proficiency in MS Office (Excel, Word) and procurement software. Required Skills Strong negotiation and communication skills. Knowledge of hospitality industry procurement practices. Familiarity with inventory management and ERP systems. Analytical skills to evaluate supplier performance and pricing. Ability to work under pressure and manage multiple priorities. Preferred Skills Detail-oriented with strong organizational skills. Ethical and transparent approach in all dealings. Ability to build and maintain professional vendor relationships. Proactive and solution-oriented mindset. Pay range and compensation package Competitive salary based on experience and qualifications. Equal Opportunity Statement Summit Hotels and Resorts is an equal opportunity employer. We are committed to diversity and inclusivity in our workforce and encourage applications from all qualified individuals. ```
Job Summary: We are looking for a detail-oriented Site Civil Engineer with strong knowledge of Interior Designing to manage construction, renovation, and interior development projects at Summit Green Village Resort & Spa, Kaziranga. The role requires supervising site works, ensuring quality standards, coordinating with contractors, and bringing creative inputs to enhance interiors aligned with hospitality standards. Key Responsibilities: Supervise civil construction, renovation, and finishing works on-site as per approved drawings and specifications. Contribute to interior design planning , layouts, and material selection to ensure aesthetically appealing and functional spaces. Ensure quality control of materials, workmanship, and finishing details. Coordinate with architects, interior designers, consultants, and contractors for timely execution of work. Monitor project timelines, budgets, and prepare daily/weekly progress reports. Verify site measurements, bills, and maintain documentation. Ensure compliance with safety standards and statutory requirements. Provide practical solutions for technical and interior-related challenges during execution. Requirements: Bachelor’s/Diploma in Civil Engineering. 3–5 years of relevant experience in site engineering and interior execution (hospitality/real estate projects preferred). Strong knowledge of construction techniques, finishing materials, and interior designing concepts. Proficiency in AutoCAD, SketchUp/3D Max, MS Office, and related design tools. Excellent project management, problem-solving, and communication skills. Ability to manage vendors, contractors, and site teams effectively. ```
Job Summary: The Store Associate will be responsible for assisting in the day-to-day operations of the store department, ensuring accurate stock management, smooth inward and outward flow of goods, and maintaining proper documentation. The role requires attention to detail, organizational skills, and the ability to coordinate with various departments to meet operational needs. Key Responsibilities: Assist in receiving, checking, and storing materials, supplies, and equipment. Maintain accurate inventory records and update stock registers/ERP systems. Issue materials to respective departments as per requisition. Conduct regular stock counts and report discrepancies. Ensure proper storage conditions, labeling, and cleanliness of the store area. Monitor stock levels and inform supervisors of low or excess stock. Assist in vendor coordination for deliveries and returns. Ensure compliance with company policies and safety standards in handling goods. Support the Store Manager in audits and monthly inventory reconciliations. Requirements: Graduate / Diploma in Store Management, Supply Chain, or related field preferred. 1–3 years of experience in a store or inventory management role (hospitality background preferred). Good knowledge of MS Office and inventory software. Strong organizational and communication skills. Ability to work in a fast-paced environment with attention to detail.
KEY RESPONSIBILITIES Plan, organize, and oversee recreational activities, events, and wellness programs for guests. Develop engaging activity schedules that cater to different age groups and guest preferences. Supervise and train recreation staff, ensuring high standards of service and safety. Coordinate with other departments (F&B, Front Office, Housekeeping, Spa, etc.) for smooth execution of guest activities. Ensure compliance with health and safety regulations in all recreational facilities and activities. Manage recreation facilities (pool, gym, spa, kids’ club, outdoor spaces, etc.), ensuring they are well-maintained and guest-ready. Handle guest queries and feedback, providing personalized experiences to enhance satisfaction. Prepare budgets, maintain inventory of recreational equipment, and ensure cost-effective operations. Organize special events, cultural programs, and festive celebrations to enrich the guest experience. Monitor guest participation and feedback to continuously improve programs.
KWe are looking for a dynamic and customer-focused Sales & Reservation Executive to join our corporate office team in Siliguri. The role involves managing guest reservations, handling sales inquiries, and supporting business growth. Prior experience in B2B handling will be an added advantage. Key Responsibilities: Manage guest inquiries through calls, emails, and online platforms, ensuring prompt and professional responses. Convert inquiries into confirmed bookings through effective communication and upselling techniques. Handle B2B client communications, group reservations, and travel partner queries. Maintain accurate records in reservation systems and ensure up-to-date guest and booking data. Coordinate with operations, front office, and revenue teams for smooth execution of bookings. Assist in achieving monthly sales and revenue targets. Provide excellent customer service by addressing guest queries and concerns efficiently. Prepare reservation reports and assist in sales-related documentation. Requirements: Graduate/Diploma in Hospitality, Business, or related field. Minimum 1–2 years of relevant experience in hospitality reservations/sales. B2B handling experience will be an added advantage . Strong verbal and written communication skills. Proficiency in MS Office and familiarity with hotel reservation systems (Opera, IDS, or similar) preferred. Excellent customer service and negotiation skills.
You are looking for a dynamic and customer-focused Sales & Reservation Executive to join the corporate office team in Siliguri. The role involves managing guest reservations, handling sales inquiries, and supporting business growth. Prior experience in B2B handling will be an added advantage. - Manage guest inquiries through calls, emails, and online platforms, ensuring prompt and professional responses. - Convert inquiries into confirmed bookings through effective communication and upselling techniques. - Handle B2B client communications, group reservations, and travel partner queries. - Maintain accurate records in reservation systems and ensure up-to-date guest and booking data. - Coordinate with operations, front office, and revenue teams for smooth execution of bookings. - Assist in achieving monthly sales and revenue targets. - Provide excellent customer service by addressing guest queries and concerns efficiently. - Prepare reservation reports and assist in sales-related documentation. Qualifications Required: - Graduate/Diploma in Hospitality, Business, or related field. - Minimum 12 years of relevant experience in hospitality reservations/sales. - B2B handling experience will be an added advantage. - Strong verbal and written communication skills. - Proficiency in MS Office and familiarity with hotel reservation systems (Opera, IDS, or similar) preferred. - Excellent customer service and negotiation skills.,
We are seeking a local professional to join our Digital Marketing team, specializing in managing Google Ads campaigns . The ideal candidate should have hands-on experience in creating, monitoring, and optimizing ad campaigns to maximize ROI and support the growth of Summit Hotels & Resorts’ online presence. Key Responsibilities: Plan, create, and manage Google Ads campaigns (Search, Display, Video, and Remarketing). Monitor campaign performance, analyze data, and optimize for conversions and ROI. Conduct keyword research and competitor analysis to identify growth opportunities. Prepare and share regular performance reports with actionable insights. Collaborate with the marketing team to align ad campaigns with brand objectives and promotional offers. Manage budgets effectively and ensure cost efficiency in ad spends. Stay updated with the latest trends, tools, and best practices in digital marketing. Requirements: Graduate in Marketing, Business, or related field. Minimum 1–2 years of proven experience in managing Google Ads campaigns. Certification in Google Ads (preferred). Strong analytical skills with knowledge of Google Analytics and other reporting tools. Good communication skills and attention to detail. Local candidate preferred.
Job Description: We are looking for a talented Singer, Solo Performer to entertain guests at Singalila Club by Summit Hotels & Resorts on a monthly engagement basis. The ideal candidate should have a pleasing stage presence, strong vocal skills, and the ability to perform across multiple genres suitable for a premium hospitality setting. Key Responsibilities: Perform live music sessions for guests during scheduled events. Engage and interact with the audience to create a lively atmosphere. Maintain a professional image consistent with the brand’s hospitality standards. Coordinate with the events and F&B teams for performance schedules. Requirements: Proven experience as a live performer or professional singer. Versatility in music genres (English, Hindi, Nepali, etc. preferred). Excellent communication and crowd engagement skills.
We are looking for a Recreation Executive to join our team at Summit Green Village Resort & Spa, Kaziranga . The ideal candidate will be responsible for organizing and managing guest recreation activities, ensuring a memorable and engaging experience for all visitors. Key Responsibilities: Plan, coordinate, and execute recreational programs and activities for guests. Ensure smooth operation of recreation facilities. Engage with guests to enhance their overall resort experience. Maintain safety standards during all activities. Preferred Candidate: Based in Assam or familiar with the region. Prior experience in recreation, hospitality, or event coordination will be an advantage.