✅ Key Responsibilities: Oversee the front office operations, including guest check-ins, check-outs, and concierge services, ensuring high levels of customer satisfaction. Manage the day-to-day operations of the resort, coordinating between housekeeping, maintenance, F&B, and other departments. Train, supervise, and mentor front office staff to ensure efficiency, professionalism, and consistent service delivery. Handle guest complaints and feedback promptly and courteously, ensuring guest satisfaction and resolving issues effectively. Maintain records, manage billing and accounts, and ensure compliance with resort policies and procedures. Monitor inventory, supplies, and amenities ensuring readiness and cost efficiency. Collaborate with the sales and marketing team to achieve occupancy targets and promote resort services. Prepare reports, forecasts, and budgets for management review. Implement health, safety, and hygiene protocols to ensure guest and staff well-being. Ensure smooth coordination during events, conferences, or high-volume seasons. ✅ Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. 3–5 years of experience in hotel or resort operations, with at least 2 years in a supervisory or managerial role. Excellent communication and interpersonal skills. Strong leadership, organizational, and problem-solving abilities. Proficient in hotel management software (e.g., WINHMS, WINCLOUD, or similar). Ability to work flexible hours, including weekends and holidays. Customer-oriented mindset with a passion for hospitality. Knowledge of local attractions, culture, and guest preferences is a plus. 💰 Salary: ₹15,000 – ₹26,000 per month (based on experience and qualifications).
🌟 We’re Hiring: Hotel Receptionist (Front Office) 📍 Location: Mandrem, North Goa We are looking for a smart, customer-focused Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for our guests and will ensure a smooth and welcoming experience throughout their stay. 🔑 Key Responsibilities Greet guests warmly and manage check-in/check-out procedures. Handle reservations, inquiries, phone calls, and emails. Manage room assignments, billing, and payments accurately. Coordinate with housekeeping and other departments for guest requirements. Assist guests with travel information, sightseeing, and special requests. Maintain guest records in hotel software (WINHMS/WINCLOUD preferred). Handle guest complaints politely and resolve issues promptly. 🎯 Requirements Prior experience as a Receptionist / Front Office Associate in a hotel preferred. Good communication skills in English (knowledge of other languages is a plus). Proficiency in hotel management software will be an advantage. Friendly, professional attitude with problem-solving skills. Willingness to work in shifts. 💰 Salary & Benefits Salary: ₹20,000 – ₹25,000 per month Growth opportunities in hospitality management Meals & accommodation support (for outstation candidates)
As a Hotel Receptionist at our hotel in Mandrem, North Goa, you will play a crucial role as the first point of contact for our guests, ensuring a smooth and welcoming experience throughout their stay. **Key Responsibilities:** - Greet guests warmly and efficiently manage check-in/check-out procedures. - Handle reservations, inquiries, phone calls, and emails with professionalism. - Coordinate effectively with housekeeping and other departments to fulfill guest requirements. - Assist guests by providing travel information, sightseeing recommendations, and fulfilling special requests. - Maintain accurate guest records using hotel software, with a preference for WINHMS/WINCLOUD. - Address guest complaints courteously and resolve any issues promptly to ensure guest satisfaction. **Qualifications Required:** - Prior experience as a Receptionist / Front Office Associate in a hotel is preferred. - Strong communication skills in English; knowledge of other languages is a plus. - Proficiency in hotel management software will be advantageous. - Possess a friendly and professional attitude with excellent problem-solving skills. - Willingness to work in shifts to ensure coverage during all times. This job offers a monthly salary ranging from 20,000 to 25,000, with opportunities for growth in hospitality management. Additionally, we provide meals and accommodation support for outstation candidates to enhance your overall work experience.,
About Us: Shiv SPARV Hospitality Private Limited, a growing name in the hospitality and real estate sector, manages SPARV Aulakhs Resort, Mandrem, Goa . We are committed to delivering exceptional guest experiences and building long-term partnerships with corporates, travel agents, and event management companies. Role Overview: We are looking for a dynamic and result-oriented Sales Manager to lead hotel sales initiatives. The role involves developing strong relationships with travel agents, corporates, and event management companies, handling group bookings, and supporting the sales team in achieving revenue targets. Key Responsibilities: Develop and maintain relationships with travel agents, corporate clients, and event management companies . Drive group bookings and long-stay contracts to maximize revenue. Support and mentor the sales team to achieve individual and team targets. Identify new business opportunities through networking, market research, and corporate outreach. Plan and execute corporate tie-ups, promotional events, and sales campaigns . Handle negotiations, contracts, and agreements with B2B and B2C clients. Collaborate with operations and reservations teams to ensure seamless guest experiences. Prepare periodic sales reports, forecasts, and business performance analysis for management. Requirements: Graduate/MBA in Sales, Marketing, or Hospitality Management. Minimum 3–5 years of sales experience in the hospitality industry. Strong network with travel agents, corporates, and event planners in the region. Excellent communication, negotiation, and presentation skills. Ability to work under pressure and achieve targets. Willingness to travel for client meetings, networking, and promotional activities. What We Offer: Competitive salary with attractive incentives. Opportunity to grow with a fast-expanding hospitality brand. A collaborative and supportive work environment. How to Apply: Interested candidates can send their resume to info@sparvhospitality.com with the subject line “Application – Sales Manager (Hotel Sales)” .
About Us: Shiv SPARV Hospitality Private Limited, a growing name in the hospitality and real estate sector, manages SPARV Aulakhs Resort, Mandrem, Goa . We are committed to delivering exceptional guest experiences and building long-term partnerships with corporates, travel agents, and event management companies. Role Overview: We are looking for a dynamic and result-oriented Sales Manager to lead hotel sales initiatives. The role involves developing strong relationships with travel agents, corporates, and event management companies, handling group bookings, and supporting the sales team in achieving revenue targets. Key Responsibilities: Develop and maintain relationships with travel agents, corporate clients, and event management companies . Drive group bookings and long-stay contracts to maximize revenue. Support and mentor the sales team to achieve individual and team targets. Identify new business opportunities through networking, market research, and corporate outreach. Plan and execute corporate tie-ups, promotional events, and sales campaigns . Handle negotiations, contracts, and agreements with B2B and B2C clients. Collaborate with operations and reservations teams to ensure seamless guest experiences. Prepare periodic sales reports, forecasts, and business performance analysis for management. Requirements: Graduate/MBA in Sales, Marketing, or Hospitality Management. Minimum 35 years of sales experience in the hospitality industry. Strong network with travel agents, corporates, and event planners in the region. Excellent communication, negotiation, and presentation skills. Ability to work under pressure and achieve targets. Willingness to travel for client meetings, networking, and promotional activities. What We Offer: Competitive salary with attractive incentives. Opportunity to grow with a fast-expanding hospitality brand. A collaborative and supportive work environment. How to Apply: Interested candidates can send their resume to [HIDDEN TEXT] with the subject line Application Sales Manager (Hotel Sales) .
Job description About Us: Shiv SPARV Hospitality Private Limited, a growing name in the hospitality and real estate sector, manages SPARV Aulakhs Resort, Mandrem, Goa . We are committed to delivering exceptional guest experiences and building long-term partnerships with corporates, travel agents, and event management companies. Role Overview: We are looking for a dynamic and result-oriented Sales Manager to lead hotel sales initiatives. The role involves developing strong relationships with travel agents, corporates, and event management companies, handling group bookings, and supporting the sales team in achieving revenue targets. Key Responsibilities: Develop and maintain relationships with travel agents, corporate clients, and event management companies. Drive group bookings and long-stay contracts to maximize revenue. Support and mentor the sales team to achieve individual and team targets. Identify new business opportunities through networking, market research, and corporate outreach. Plan and execute corporate tie-ups, promotional events, and sales campaigns. Handle negotiations, contracts, and agreements with B2B and B2C clients. Collaborate with operations and reservations teams to ensure seamless guest experiences. Prepare periodic sales reports, forecasts, and business performance analysis for management. Requirements: Graduate/MBA in Sales, Marketing, or Hospitality Management. Minimum 3–5 years of sales experience in the hospitality industry. Strong network with travel agents, corporates, and event planners in the region. Excellent communication, negotiation, and presentation skills. Ability to work under pressure and achieve targets. Willingness to travel for client meetings, networking, and promotional activities. What We Offer: Competitive salary with attractive incentives. Opportunity to grow with a fast-expanding hospitality brand. A collaborative and supportive work environment. How to Apply: Interested candidates can send their resume to info@sparvhospitality.com with the subject line “Application – Sales Manager (Hotel Sales)” .