186 Reservation Management Jobs - Page 2

As a Travel and Tour Executive in the Ports & Shipping industry, you will play a crucial role in ensuring exceptional customer experiences by handling various travel-related tasks. Your responsibilities will include: - Processing visa applications and ensuring timely approvals - Managing crew sign-on/sign-off formalities for vessel operations - Coordinating domestic & international travel arrangements - Handling flight bookings, hotel reservations & ground transportation - Selling and managing holiday packages & leisure travel services - Maintaining detailed travel trackers and providing daily reports - Delivering outstanding customer service and support To excel in this role, we are looking...

Job Description Role Overview: You will be a Travel Sales Consultant for The North East Travel Company, located in Guwahati with the flexibility of working from home. Your main responsibilities will include managing travel consulting tasks, making travel arrangements, handling travel management, providing customer service, and making reservations. Your day-to-day tasks will involve assisting clients with booking travel, offering travel information, and ensuring customer satisfaction through exceptional service. Key Responsibilities: - Manage travel consulting tasks efficiently - Make travel arrangements and reservations - Provide excellent customer service - Assist clients with booking trave...

As a Front Desk Receptionist, your role involves welcoming and assisting guests at the hotel. You will greet guests warmly upon arrival, answer their questions, and provide information about the hotel and surrounding area. Key Responsibilities: - Manage reservations received via phone and online, including taking bookings and making changes. - Address and resolve guest complaints in a professional and timely manner. - Ensure the reception area is tidy and has all necessary supplies. - Answer and direct phone calls, manage correspondence, and handle mail and packages. - Coordinate with other departments like housekeeping and maintenance to ensure rooms are ready and guest needs are met. Quali...

Company Description Shalom Backpackers is a vibrant chain of hostels located in Rishikesh, McLeodganj, Udaipur, Goa, and Mussoorie, dedicated to providing travelers with unforgettable experiences. More than just accommodation, Shalom Backpackers offers unique stays that blend culture, nature, and exploration in a welcoming and vibrant environment. Our signature blue and yellow themed hostels offer clean, hygienic, and comfortable spaces for travelers, with a commitment to well-being and a cheerful ambiance for creating lasting memories. With over 300 beds across five locations, we aim to expand to 500 beds by 2024, sharing our passion for community and exploration with even more travelers. R...

Role Overview: As a Front Office Supervisor at Hotel Gwen By Rivido in Bengaluru, your main responsibility will be to oversee the front desk operations and lead the front office staff in providing exceptional customer service. You will play a crucial role in managing reservations, performing receptionist duties, and ensuring high standards of guest satisfaction. Collaboration with other departments to maintain seamless operations and uphold superior guest experiences will also be a key aspect of your role. Key Responsibilities: - Oversee front desk operations and lead the front office staff - Manage reservations and ensure accurate booking systems - Perform receptionist duties with efficienc...

As a receptionist at our company, your role will involve welcoming guests and providing a warm and professional first impression upon their arrival. You will also be responsible for managing room bookings, modifications, and cancellations made via phone, online, or in-person. Key Responsibilities: - Welcome guests and provide a warm first impression - Manage room bookings, modifications, and cancellations via phone, online, or in-person Qualifications Required: - No specific qualifications required, fresher candidates are welcome - Good communication skills - Ability to multitask and work in a fast-paced environment The company offers the following benefits: - Flexible schedule - Food provid...

Guest Reception and Assistance : Greet guests warmly, manage reservations and assist with inquiries to ensure a positive experience. Reservation Management : Efficiently handle reservation systems, manage table allocation, and coordinate with the kitchen and serving staff for smooth service flow. Customer Communication : Maintain clear and friendly communication with guests, handle complaints or special requests professionally, and provide information about menu items and promotions. Counter and Billing : Process payments accurately, manage cash transactions, issue receipts, and coordinate with the accounting department for reconciliation. Maintaining Cleanliness : Ensure the reception area ...

Description We are urgently hiring for positions in the Air Ticketing Department. This role involves managing ticket bookings and providing exceptional customer service to travelers. The ideal candidate will possess a proactive attitude and a passion for working in the travel industry. Responsibilities Manage and process ticket bookings for domestic and international flights. Assist customers with inquiries regarding flight schedules, fares, and policies. Handle ticket cancellations and refunds efficiently and accurately. Provide excellent customer service and resolve any issues that arise during the booking process. Maintain accurate records of transactions and ensure compliance with airlin...

You are seeking an experienced and detail-oriented Ticketing & Reservation Executive to join the travel team. You should have hands-on experience with airline booking systems (GDS such as Amadeus, Galileo, or Sabre) and a strong understanding of domestic and international ticketing processes. Your role will require excellent customer service skills, the ability to manage reservations efficiently, and stay updated on fare rules and travel regulations. - Handle flight bookings, re-issuances, cancellations, and refunds (domestic & international). - Manage reservations for individual and group travelers. - Use Global Distribution Systems (Amadeus, Galileo, or Sabre) to issue and modify tickets. ...

Role Overview: As a Tour Package Operations Executive, your main objective will be to understand and develop tour packages according to the clients" needs. This will involve conducting thorough research and creating customised tour packages aligned with the clients" preferences. Key Responsibilities: - Create customised tour packages tailored to individual client requirements. - Conduct back-end research on various aspects including destinations, hotels, attractions, and transportation. - Understand client preferences and requirements to ensure the packages meet their expectations. - Handle client queries efficiently and provide timely resolutions. - Make hotel and other reservations by coor...

We are looking for a skilled professional with 5-8 years of experience to join our team as a Rooms Operations Manager in the hospitality industry. The ideal candidate will have a strong background in hotel operations and management. Roles and Responsibility Oversee daily room operations to ensure high-quality service and guest satisfaction. Manage and supervise a team of front-line staff, providing guidance and training. Coordinate with other departments to maintain seamless operations and resolve issues. Implement and maintain high standards of quality, safety, and hygiene. Analyze guest feedback and implement changes to improve guest experience. Develop and manage budgets, forecasts, and r...

As the Front Office Manager at our resort in Ooty, Tamil Nadu, you will be responsible for overseeing all front desk operations to ensure exceptional guest experiences. Your role will involve managing the front office team, handling guest check-ins and check-outs, reservations, and overall guest satisfaction while upholding high service standards. **Key Responsibilities:** - **Guest Services & Satisfaction:** - Oversee front office operations for smooth check-ins and check-outs. - Greet guests warmly, handle inquiries, requests, and complaints efficiently. - Ensure a seamless guest experience throughout their stay. - Collaborate with housekeeping and other departments to fulfill guest reques...

Company Description Pravasa Hotels is a boutique hospitality brand that prioritizes creating soulful and restorative experiences for guests. Guided by the Indian ethos of Atithi Devo Bhava (the guest is divine), the company offers thoughtfully designed spaces featuring natural materials and a focus on wellness. Operating across multiple locations in India, including Vadodara, Indore, and Shirdi, Pravasa Hotels delivers personalised service that fosters comfort and connection. Known for authentic hospitality and guest satisfaction, Pravasa ensures every guest, whether traveling for work, leisure, or pilgrimage, feels cared for and at ease. Role Description This is a full-time, on-site role lo...

As a Sales & Reservations Executive at Ekat, you will play a crucial role in managing booking inquiries, coordinating reservations, and driving sales to enhance the guest experience. Your responsibilities will include: - Managing booking inquiries, coordinating reservations, and maintaining high levels of customer satisfaction - Driving sales through emails, attending calls, and promoting the properties to potential clients - Liaising directly with guests to ensure seamless communication and enhance service offerings - Playing an integral role in ensuring a smooth booking process and enhancing the overall guest experience To excel in this role, you should possess the following qualifications...

As an Event Activation Manager at our company, you will be responsible for planning and executing trampoline, kids, and water activation programs to enhance guest experiences. Your key responsibilities will include: - Managing and coordinating all guest reservation processes efficiently. - Working with marketing and operations to develop engaging and creative activation ideas. To qualify for this role, you should meet the following criteria: - Minimum 3 years of experience in event management, hospitality, or a related field. - Possess exceptional organizational and project management skills. - Demonstrate strong interpersonal and communication skills to engage with guests of all ages. - Abi...

As a Receptionist at our company, your role involves welcoming guests warmly upon arrival, managing check-in and check-out processes efficiently, handling reservations through various channels, such as walk-ins, calls, online bookings, and emails. Additionally, you will be responsible for answering and forwarding phone calls, emails, and guest queries, as well as maintaining accurate records of room availability and guest accounts. It will be your duty to provide information about hotel services, local attractions, and travel directions to guests and handle guest complaints politely, resolving issues or escalating them to management when necessary. You will also need to coordinate with house...

You will be responsible for: - Greeting guests warmly upon arrival and providing information on check-in and check-out procedures. - Handling guest reservations, cancellations, and modifications via phone, email, or in person. - Assigning rooms based on guest preferences and availability. - Processing guest check-ins and check-outs efficiently. - Handling guest inquiries, complaints, and feedback professionally. - Coordinating with housekeeping and maintenance departments to ensure room readiness. - Maintaining the front desk area in a clean and orderly fashion. - Monitoring guest arrivals and departures and maintaining security and confidentiality. - Providing information about the hotel, l...

As a Hotel Front Desk Executive, you will be the guests" first point of contact and will be responsible for managing all aspects of their accommodation. Your main duties will include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Your role is crucial in creating a pleasant and memorable stay for our guests. Key Responsibilities: - Register guests and check them in upon arrival - Manage reservations and ensure all guest information is accurate - Provide information about room availability, rates, and hotel amenities - Handle guest inquiries and complaints in a professional manner - Coordinate with other hotel departments to ensure guest...

1. Co-od with the Guest (Client) who book with us their Vacation 2. Managing due communication/ records related to above reservation 3. Work role shall include co-od with Hotels/ Airlines Suppliers within India and Overseas 4. Quality checks at each step of services booked or confirmed for the Guest 5. Past Work experience in a Five Star Hotel Front Office, Reception, Reservations or Guest Services is an added advantage.Past Experience in Hotel or Airlines Industry

Guest Service Associate is the first point of contact for guests, responsible for providing a seamless and positive arrival, stay, and departure experience. This role focuses on maximizing guest satisfaction through professional and efficient service delivery at the Front Desk. Key Roles & Responsibilities: Perform accurate check-in and check-out procedures. Handle all reservation inquiries, modifications, and cancellations efficiently. Process guest payments, postings, and perform daily cash handling duties. Respond promptly and professionally to all guest requests and concerns. Maintain a comprehensive knowledge of hotel services, local amenities, and attractions. Manage the hotel switchbo...

Front Office Executive is responsible for leading a seamless guest experience, managing daily reception operations, and supervising the Front Office Associates. This role ensures high service quality, resolves complex guest issues, and maximizes revenue opportunities at the desk. Responsibilities Supervision & Shift Management: Oversee and supervise the daily shift operations of the Front Desk, ensuring associates adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Guest Conflict Resolution: Handle and efficiently resolve all elevated guest complaints and complex issues (e.g., billing disputes, reservation errors) while maintaining guest satisfaction. ...

Front Office Executive is responsible for leading a seamless guest experience, managing daily reception operations, and supervising the Front Office Associates. This role ensures high service quality, resolves complex guest issues, and maximizes revenue opportunities at the desk. Responsibilities Supervision & Shift Management: Oversee and supervise the daily shift operations of the Front Desk, ensuring associates adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Guest Conflict Resolution: Handle and efficiently resolve all elevated guest complaints and complex issues (e.g., billing disputes, reservation errors) while maintaining guest satisfaction. ...

Front Office Executive is responsible for leading a seamless guest experience, managing daily reception operations, and supervising the Front Office Associates. This role ensures high service quality, resolves complex guest issues, and maximizes revenue opportunities at the desk. Responsibilities Supervision & Shift Management: Oversee and supervise the daily shift operations of the Front Desk, ensuring associates adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Guest Conflict Resolution: Handle and efficiently resolve all elevated guest complaints and complex issues (e.g., billing disputes, reservation errors) while maintaining guest satisfaction. ...

Front Desk & Concierge Associate is the primary hospitality ambassador, responsible for managing efficient guest arrivals/departures, providing seamless check-in/check-out services, and delivering comprehensive concierge assistance to enhance the overall guest experience. Responsibilities Arrival & Departure: Handle all guest check-in, check-out, room changes, and key management efficiently and accurately using the Property Management System (PMS) . Concierge Service: Act as the expert resource for guests, coordinating and booking reservations for dining, transportation, tours, theatre tickets, and personalized local experiences. Information & Communication: Answer high-volume phone calls, e...

Company Description Hungry N Thirsty Foods Private Limited is a dynamic player in the hospitality industry, offering a diverse range of culinary experiences through its unique establishments. From Miss Pinto Delhi's modern European cuisine to Red Vasant Vihar's vibrant cocktail bar scenes, and the authentic Italian flavors at Casanoni Goa, we celebrate gastronomic excellence and memorable dining. Each of our venues delivers an exquisite blend of ambiance, creativity, and exceptional service, catering to varied tastes and preferences. Join our team to be part of a company that values culinary innovation and customer satisfaction. Role Description This is a full-time, on-site Guest Service Ass...