133 Reservation Management Jobs - Page 2

As a Hotel Booking & Sourcing Executive at Uniglobe Focus Travel and Tours, your role will involve managing hotel procurement and bookings for corporate clients. You will need to source hotels based on client requirements, negotiate rates, make reservations, and communicate with clients primarily via Microsoft Outlook. Your proficiency in using Microsoft Outlook and Excel, along with online platforms, will be crucial for success in this role. Key Responsibilities: - Source hotels and accommodation options based on client requirements and budgets. - Negotiate rates and terms with hotels and vendors for competitive pricing. - Make and manage hotel bookings for corporate travelers. - Communicat...

Job Description: Front Office Executive The Front Office Executive serves as the first point of contact for guests, ensuring a warm welcome and providing exceptional customer service throughout their stay. This role involves handling check-ins, check-outs, reservations, and guest inquiries efficiently and professionally. Key Responsibilities: Greet and assist guests with check-in and check-out procedures. Manage reservations, room assignments, and guest records accurately. Handle phone calls, emails, and guest inquiries promptly. Coordinate with housekeeping and other departments for guest needs. Maintain front desk cleanliness and ensure smooth day-to-day operations. Process payments, gener...

Job Description: As a Front Desk Receptionist, your role involves checking guests in and out of the hotel in a courteous and pleasant manner. It is essential to use appropriate phrases and greetings when interacting with guests. Additionally, you will be responsible for providing information regarding the available services and facilities of the hotel, points of interest, and entertainment attractions. You may also be required to make reservations as needed. Key Responsibilities: - Check guests in and out of the hotel with a friendly approach - Use appropriate phrases and greetings when interacting with guests - Provide information about hotel services, facilities, points of interest, and en...

Role & responsibilities Warmly welcome guests upon arrival and escort them to their tables with professionalism. Manage table reservations, guest seating, and waiting lists efficiently. Coordinate with the restaurant and service team to ensure smooth dining operations. Maintain an updated knowledge of menu items, daily specials, and restaurant promotions. Ensure guest satisfaction by addressing inquiries and resolving concerns politely. Assist in upselling food and beverage items to enhance guest experience and revenue. Maintain cleanliness and presentation standards of the reception and dining area. Record guest preferences and feedback to enhance personalized service. Support the F&B team ...

Role Overview: As a guest service representative at the company, your role involves contacting appropriate departments to resolve guest calls and requests, utilizing sales techniques to maximize revenue and maintain guest loyalty, and determining and providing complimentary gifts to guests for their patronage. You will also be responsible for promoting the brand image internally and externally, processing requests for redeeming Marriott Rewards points, and handling all reservation requests, changes, and cancellations via phone, fax, or mail. Key Responsibilities: - Contact appropriate departments to resolve guest calls and requests - Use sales techniques to maximize revenue and maintain gues...

As an Executive - Sales Desk at StayVista in Mumbai, you will play a crucial role in presenting product offerings, negotiating accommodation rates, and closing deals. Your responsibilities will include maintaining and enhancing relationships with existing clients, achieving sales targets, and identifying opportunities for up-selling services to maximize revenue and improve the overall client experience. **Key Responsibilities:** - Respond to guest inquiries and provide information about available properties and services. - Assist guests in making reservations via call, email, or website. - Up-sell additional services and Food & Beverages to increase revenue. - Maintain accurate records of re...

About The Opportunity Hospitality Upscale full-service hotel sector serving business and leisure travelers across India. We deliver high-touch guest experiences across rooms, F&B and events with an emphasis on operational excellence and revenue integrity. Standardized title: Front Office Manager. Location: India | Workplace: On-site Role & Responsibilities Lead daily front office operations including check-in/check-out, reservations, billing, cashiering and concierge services to ensure a seamless guest journey. Coach, schedule and motivate front desk, concierge and night-audit teams; conduct shift handovers and maintain staffing levels to meet occupancy and service targets. Enforce SOPs for ...

As a Property Manager at a Minimalist Hotel in Vagator, North Goa, your role will involve being the front face of the property for guests according to the Company's brand guidelines. You will coordinate with the central revenue team to contribute to revenue maximization and provide accommodation information to enquiries received via online or offline channels. Your responsibilities will also include promoting membership plans to guests, handling reservations, addressing guest queries and complaints to ensure exceptional guest experience, maintaining cash transaction reports with integrity, and overseeing cleanliness and property standard maintenance. Key Responsibilities: - Be the front face...

We are looking for a highly skilled and motivated individual to join our team as a Reservation Executive / Supervisor / Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage reservations and ensure seamless customer service. Supervise and coordinate with team members to achieve high levels of customer satisfaction. Develop and implement effective strategies to enhance customer engagement. Collaborate with other departments to meet business objectives. Analyze customer feedback and suggest improvements. Maintain accurate records and reports of reservations and customer interactions. Job Requirements Excellent communicati...

As a Front Office Associate at Kish Hospitality Consultant for a Luxury Resort in Neral, Maharashtra, your role will involve assisting the Front Office Supervisor in managing all front desk operations. You will be responsible for greeting and welcoming guests, handling check-ins and check-outs, responding to guest inquiries and complaints, and assisting in reservation management. Ensuring the lobby and reception area are clean and presentable at all times, providing administrative support, and collaborating with other departments to address guest needs are also part of your responsibilities. Key Responsibilities: - Assist the Front Office Supervisor in managing all front desk operations - Gr...

Role Overview: You will be responsible for all front office tasks including check-in, check-out, managing reservations, registering guests, welcoming guests, providing information about the hotel, handling client complaints, and collaborating with other departments to ensure guest needs are met. Key Responsibilities: - Perform all check-in and check-out tasks. - Manage online and phone reservations. - Register guests collecting necessary information (like contact details and exact dates of their stay). - Welcome guests upon their arrival and assign rooms. - Provide information about our hotel, available rooms, rates, and amenities. - Respond to clients complaints in a timely and professional...

Purpose: To manage assigned shifts for the Front Office and related departments by running the day-to-day operations and create an environment that is positive, supportive and team orientated. CONSTITUENTS Guests Employees Hotel Owners Management Team INDICATORS OF SUCCESS Financial (GOP, Rev Par, RSI and Department Budget) Customer Satisfaction & loyalty goals (complaints per thousand, comment cards, annual quality review) Achievement of employee engagement survey and retention goals for department AREAS OF RESPONSIBILITY Participates in the development and implementation of strategies Front Office and Concierge that support achievement of the hotels goals Manages the operation of the front...

As a Receptionist at our company, you will have a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include: - Performing all check-in and check-out tasks with precision and efficiency. - Registering guests by collecting all necessary information accurately. - Welcoming guests warmly upon their arrival and assisting with any initial queries. - Assigning rooms based on guests" preferences and availability. - Responding to clients" complaints promptly and professionally to ensure guest satisfaction. - Coordinating with the housekeeping staff to maintain clean, tidy, and fully furnished rooms for our guests" comfort. - Confirming group reservations and or...

Manage property listings on Airbnb/OTAs, guest coordination, check-in/out, and reviews. Supervise housekeeping, vendors, and property readiness. Build strong owner relations, monitor occupancy, and optimize pricing for maximum revenue.

You are looking for a dynamic and customer-focused Sales & Reservation Executive to join the corporate office team in Siliguri. The role involves managing guest reservations, handling sales inquiries, and supporting business growth. Prior experience in B2B handling will be an added advantage. - Manage guest inquiries through calls, emails, and online platforms, ensuring prompt and professional responses. - Convert inquiries into confirmed bookings through effective communication and upselling techniques. - Handle B2B client communications, group reservations, and travel partner queries. - Maintain accurate records in reservation systems and ensure up-to-date guest and booking data. - Coordin...

As a Front Desk Receptionist, your role involves greeting and welcoming guests with a warm and professional demeanor. You will be responsible for efficiently handling check-in and check-out procedures, ensuring accuracy in all transactions. Addressing guest complaints and concerns promptly to ensure complete guest satisfaction is a key part of your responsibilities. Additionally, you will provide information about the hotel's facilities, services, and local attractions to enhance the guest experience. Key Responsibilities: - Greet and welcome guests with a warm and professional demeanor - Handle check-in and check-out procedures efficiently and accurately - Address and resolve guest complain...

As a candidate for this role, you will be responsible for greeting and welcoming passengers, as well as assisting in solving any issues they may encounter. Your duties will also include checking in baggage, making reservations, and providing support in Baggage and Cargo operations. Additionally, you will be involved in Ramp Operations, which includes tasks such as Baggage Screening, Staff Screening, and Security Checks. Qualifications required for this position include: - Excellent communication and customer service skills - Attention to detail and ability to multitask effectively - Knowledge of airport operations and security protocols - Ability to work well in a fast-paced environment - Fl...

Job Description: As a Guest Relation Officer, your main responsibility will be to welcome guests during check-in and provide a warm farewell to guests during checkout. You will be required to maintain all guest folios as instructed and enter any necessary guest preferences and dislikes into the appropriate fields on the profile. Your role is crucial in ensuring a pleasant and satisfying stay for all hotel guests. Key Responsibilities: - Welcome guests during check-in and bid them farewell during checkout - Maintain guest folios according to instructions - Record guest likes and dislikes in the profile system Qualifications Required: - Bachelor's degree preferred - 1 year of total work experi...

As a Hotel Receptionist at our hotel in Mandrem, North Goa, you will play a crucial role as the first point of contact for our guests, ensuring a smooth and welcoming experience throughout their stay. **Key Responsibilities:** - Greet guests warmly and efficiently manage check-in/check-out procedures. - Handle reservations, inquiries, phone calls, and emails with professionalism. - Coordinate effectively with housekeeping and other departments to fulfill guest requirements. - Assist guests by providing travel information, sightseeing recommendations, and fulfilling special requests. - Maintain accurate guest records using hotel software, with a preference for WINHMS/WINCLOUD. - Address guest...

Front Office Executive is responsible for leading a seamless guest experience, managing daily reception operations, and supervising the Front Office Associates. This role ensures high service quality, resolves complex guest issues, and maximizes revenue opportunities at the desk. Responsibilities Supervision & Shift Management: Oversee and supervise the daily shift operations of the Front Desk, ensuring associates adhere to service standards, grooming guidelines, and standard operating procedures (SOPs). Guest Conflict Resolution: Handle and efficiently resolve all elevated guest complaints and complex issues (e.g., billing disputes, reservation errors) while maintaining guest satisfaction. ...

Job Description As a Travel Sales Consultant with The North East Travel Company, you will be responsible for managing travel consulting tasks, travel arrangements, travel management, customer service, and making reservations. Your day-to-day tasks will include assisting clients with booking travel, providing travel information, and ensuring customer satisfaction through excellent service. Key Responsibilities - Manage travel consulting tasks and travel arrangements - Provide excellent customer service by assisting clients with booking travel - Make reservations and ensure customer satisfaction - Provide travel information to clients Qualifications - 2-4 years experience in content/brand mark...

We are seeking a Front Office Executive - Girl with 1-4 years of experience to join our team at Jawai Rajasthan. The ideal candidate will be responsible for managing front desk operations and ensuring a seamless experience for our guests. Details: Food & Accomadation avaliable Salary: 20 - 30k Expereince : 1 - 4 years Location: Jawai Rajasthan Responsibilities Greet and welcome guests upon arrival. Manage front desk operations and ensure efficient customer service. Handle reservations and check-in/check-out processes using Opera software. Answer phone calls and respond to inquiries in a professional manner. Assist guests with requests and provide information about the hotel and local attract...

**Job Description:** As a Front Desk Receptionist, your role involves greeting guests warmly upon arrival and ensuring a smooth check-in/check-out process. You will handle reservations, cancellations, and room allocations efficiently. Your responsibility will also include answering phone calls and responding to guest inquiries promptly and professionally. Additionally, you will assist guests with information about hotel facilities, services, and local attractions. **Key Responsibilities:** - Greet guests warmly on arrival and ensure a smooth check-in/check-out process. - Handle reservations, cancellations, and room allocations efficiently. - Answer phone calls and respond to guest inquiries ...

As a Travel and Tour Executive in the Ports & Shipping industry, your role will involve various responsibilities related to visa processing, travel coordination, and customer service. Joining our dynamic team, you will be responsible for: - Processing visa applications and ensuring timely approvals. - Managing crew sign-on/sign-off formalities for vessel operations. - Coordinating domestic & international travel arrangements including flight bookings, hotel reservations, and ground transportation. - Selling and managing holiday packages & leisure travel services. - Maintaining detailed travel trackers and providing daily reports. - Delivering outstanding customer service and support. To exce...

As a Restaurant Hostess at Milagro, which is a part of Eunoia Hospitality Private Limited, your role will be crucial in providing a warm and welcoming experience to our guests. Your responsibilities will include: - Greeting and welcoming guests warmly upon their arrival - Managing reservations and waitlists efficiently using our seating system - Escorting guests to their tables and providing them with menus - Communicating effectively with servers to ensure smooth table assignments - Answering phone calls and addressing guest inquiries promptly - Maintaining a clean and organized front desk/entrance area - Assisting guests with their needs and resolving minor concerns promptly To excel in th...