87 Reservation Management Jobs - Page 3

As a team member in our restaurant, your main responsibilities will include interacting with guests, providing excellent customer service, managing reservations, coordinating events, collecting feedback for improvement, maintaining clear communication, and handling administrative tasks. You will be expected to greet guests warmly, assist with reservations and special requests, and ensure their satisfaction throughout their dining experience. Handling guest inquiries and complaints with empathy and efficiency will be crucial, as well as providing information about the menu and restaurant policies. Anticipating guest needs and exceeding their expectations is a key part of the role. Managing re...

As a Travel Consultant, you will be responsible for designing itineraries, costing, making hotel bookings, arranging visas, and more to provide exceptional inbound and outbound holiday packages to customers. Your role involves handling customer inquiries, following up with clients, and ensuring the highest level of customer satisfaction. You will need to customize existing holiday packages or create new ones based on the specific needs of each customer. Researching suitable holiday destinations to enhance our portfolio and presenting recommendations to customers while addressing any travel accessibility concerns will be part of your daily tasks. Collaborating with tour operators to ensure cu...

You will be responsible for managing the front desk area and ensuring smooth operations of the front office. Your role will involve greeting guests, handling check-ins and check-outs, managing reservations, and providing excellent customer service. Additionally, you will be responsible for handling phone calls, responding to guest inquiries, and resolving any issues or complaints promptly. Your tasks will include greeting guests warmly and professionally upon their arrival, managing guest check-ins and check-outs efficiently, and providing accurate information about hotel services and amenities to guest inquiries. You will also be expected to address guest complaints and resolve any issues t...

You should have a minimum of 1-2 years of experience in the hotel industry as a Front Office Associate. Your main responsibilities will include greeting and welcoming guests upon arrival in a warm and friendly manner. You will also assist guests with check-in and check-out procedures to ensure a smooth experience. Addressing guest inquiries, requests, and complaints promptly and professionally is crucial. Additionally, you will be responsible for managing room reservations, which includes booking, modifying, and canceling reservations as needed. Effective communication with other hotel departments such as housekeeping and maintenance is essential to ensure that guest needs are met efficientl...

The role involves answering telephones and addressing inquiries from clients and participants. You will be responsible for creating, compiling, and exporting databases containing all information for each event. Additionally, you will play a crucial role in planning convention center events and creating budgets while allocating funds accordingly. Taking reservations for booths and speaking engagements, processing end-of-day reports, and managing invoices from vendors will also be part of your duties. Moreover, you will be required to inspect public areas before events and coordinate with the custodial staff. Promoting brand image and awareness through social media platforms and establishing c...

You are looking for a Hotel & Restaurant Booking Consultant to join our team in Coimbatore, Tamil Nadu. With 12 years of experience, you will be responsible for managing reservations, handling customer queries, and coordinating with hotel and restaurant partners. Fluent communication in Tamil and English is a must for this role. Your key responsibilities will include handling bookings for individual and corporate clients, understanding client preferences, coordinating with hotels and restaurants, responding to inquiries, maintaining knowledge of local and outstation options, managing booking records, and ensuring excellent customer service. To excel in this role, you should have 1 to 2 years...

As a Dining Ambassador at our establishment, you will play a crucial role in creating an exceptional dining experience for our guests. Your responsibilities will encompass various tasks ranging from warmly welcoming and ensuring the comfort of guests to effectively managing reservations and providing seamless billing services. Your ability to uphold brand standards, communicate menu details, and deliver impeccable service will be key to ensuring guest satisfaction. In the host role, you will be expected to greet guests with warmth, assist with seating arrangements, and maintain a record of reservations. Your attention to detail and efficiency in managing customer interactions will contribute...

Description We are seeking a motivated and enthusiastic Air Ticketing Executive to join our team. This is an entry-level position ideal for freshers who are passionate about the travel industry and eager to learn the ticketing processes. Assam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply. DIRECT HR CALL (7635923784) Send Resume to on this WhatsApp number-7635923784 Responsibilities Assist customers in booking airline tickets and managing their travel itineraries. Provide information about flight schedules, fares, and travel policies. Handle ticketing and rebooking for customers as per their requests. Resolve customer queries and c...

You will be responsible for planning and executing trampoline, kids, and water activation programs to enhance guest experiences. Your role will also involve efficiently managing and coordinating all guest reservation processes. You will collaborate with the marketing and operations teams to develop engaging and creative activation ideas. To be successful in this role, you should have a minimum of 3 years of experience in event management, hospitality, or a related field. You must possess exceptional organizational and project management skills. Strong interpersonal and communication skills are essential to effectively engage with guests of all ages. Additionally, you should have the ability ...

As a Guest Relations Executive at our microbrewery restaurant, you will play a crucial role in providing a top-notch dining experience for our guests. You will be the face of our establishment, ensuring that every guest feels welcomed, valued, and well taken care of throughout their visit. Your primary responsibilities will involve managing guest interactions, reservations, and feedback to maintain the highest standards of hospitality and service. Your duties will include warmly greeting and welcoming guests, escorting them to their tables, and making sure they are comfortable with their seating arrangements. You will provide personalized recommendations on our food and beverage offerings, i...

As a professional in Facility Management, you will be responsible for monitoring office cleanliness, maintaining office equipment, and ensuring the smooth functioning of office assets. In addition, you will handle Reservation Management tasks such as hotel and travel booking. Your role will also involve Front Desk Management, where you will greet visitors, answer phone calls, and handle inquiries in a professional and friendly manner. Appointment Scheduling will be another key responsibility, where you will manage the reception calendar, schedule appointments, and coordinate with staff to ensure smooth operations. The ideal candidate for this position should have 1 to 6 years of experience i...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess / Cashier is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess / Cashier is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Guest Interaction and Service Management: Contact appropriate departments (e.g., Sales, Accounting) to resolve guest requests, calls, or issues. Use effective sales techniques, including up-selling, to maximize revenue while ensuring guest loyalty to Marriott. Determine and offer complimentary services or gifts (e.g., rewards points, show tickets) to guests as a gesture of appreciation. Promote awareness of the Marriott brand image internally and externally. Process requests for Marriott Rewards points redemption. Handle all reservation requests, changes, and cancellations via phone, fax, or mail. Enter Marriott Rewards details accurately into the reservation system when processing guest boo...

Assist staff with resolving payment issues, such as problems processing credit cards or guest billing discrepancies. Follow up with guests to ensure satisfaction regarding service recovery or issue resolution. Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Handle all payment types including cash, checks, debit, and credit cards; accurately set up guest accounts. Anticipate and manage overbooking situations, securing alternative accommodations for guests as needed. Block rooms and manage special requests and requirements in the property management system. Coordinate with Bell Services and Housekeeping to ensure room readiness and ser...

Process all guest check-ins, check-outs, room assignments, and late check-out requests accurately and efficiently. Secure payment authorization, activate or reissue room keys, and verify that room rates match applicable market codes; document exceptions. Adjust guest billing as needed; process vouchers, paid-outs, charges, and provide change when appropriate. Communicate with Housekeeping to ensure timely updates on room availability and address guest concerns. Clear departures in the system and update room status; manage and file guest-related documentation. Answer guest inquiries, fulfill service requests, and follow up to ensure satisfaction. Operate the switchboard to handle internal and...

Assist staff with resolving payment issues, such as problems processing credit cards or guest billing discrepancies. Follow up with guests to ensure satisfaction regarding service recovery or issue resolution. Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Handle all payment types including cash, checks, debit, and credit cards; accurately set up guest accounts. Anticipate and manage overbooking situations, securing alternative accommodations for guests as needed. Block rooms and manage special requests and requirements in the property management system. Coordinate with Bell Services and Housekeeping to ensure room readiness and ser...

Organize, confirm, process, and conduct all guest check-ins and check-outs, room reservations, requests, changes, and cancellations. Secure payment, verify and adjust billing, activate and file room keys. Process all guest requests and relay messages accurately and efficiently. Print contingency lists to keep a record of all guests in case of emergency. Explain room features, provide directions and property/local information to guests. Follow up on unresolved issues or requests from the previous day. Run and review daily reports and logs. Complete cashier and closing reports in the system. Accept and record wake-up call requests and deliver to the correct department. Count and secure cash ba...

Assist staff with resolving payment issues, such as problems processing credit cards or guest billing discrepancies. Follow up with guests to ensure satisfaction regarding service recovery or issue resolution. Process all guest check-ins by confirming reservations, assigning rooms, and issuing/activating room keys. Handle all payment types including cash, checks, debit, and credit cards; accurately set up guest accounts. Anticipate and manage overbooking situations, securing alternative accommodations for guests as needed. Block rooms and manage special requests and requirements in the property management system. Coordinate with Bell Services and Housekeeping to ensure room readiness and ser...

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and ensure they are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in th...

Assign rooms based on guest preferences and requests whenever possible. Pre-register designated guests and prepare room key packets in advance. Organize and coordinate check-in and pre-registration procedures for arriving groups. Review, track, and accommodate guest requests for room changes or late check-outs when feasible. Confirm reservations and handle cancellations in the system promptly. Monitor out-of-order rooms and coordinate status updates daily. Ensure all rates match appropriate market codes and document any exceptions. Verify guest billing, make necessary adjustments, and ensure accurate folio management. File guest documentation and ensure proper recordkeeping. Set up and proce...

Assign rooms based on guest preferences and requests whenever possible. Pre-register designated guests and prepare room key packets in advance. Organize and coordinate check-in and pre-registration procedures for arriving groups. Review, track, and accommodate guest requests for room changes or late check-outs when feasible. Confirm reservations and handle cancellations in the system promptly. Monitor out-of-order rooms and coordinate status updates daily. Ensure all rates match appropriate market codes and document any exceptions. Verify guest billing, make necessary adjustments, and ensure accurate folio management. File guest documentation and ensure proper recordkeeping. Set up and proce...

Assign rooms based on guest preferences and requests whenever possible. Pre-register designated guests and prepare room key packets in advance. Organize and coordinate check-in and pre-registration procedures for arriving groups. Review, track, and accommodate guest requests for room changes or late check-outs when feasible. Confirm reservations and handle cancellations in the system promptly. Monitor out-of-order rooms and coordinate status updates daily. Ensure all rates match appropriate market codes and document any exceptions. Verify guest billing, make necessary adjustments, and ensure accurate folio management. File guest documentation and ensure proper recordkeeping. Set up and proce...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Des...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-da...