186 Reservation Management Jobs - Page 3

We are looking for a highly skilled and motivated individual to join our team as a Reservation Executive / Supervisor / Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience. Roles and Responsibility Manage reservations and ensure seamless customer service. Supervise and coordinate with team members to achieve high levels of customer satisfaction. Develop and implement effective strategies to enhance customer engagement. Collaborate with other departments to meet business objectives. Analyze customer feedback and suggest improvements. Maintain accurate records and reports of reservations and customer interactions. Job Requirements Excellent communicati...

Position Summary: As an Inbound Call Center Agent/Back Office Support at Sparefoot, you will play a crucial role in providing exceptional customer service to our customers post-reservation for North American consumers. You will handle inbound calls, emails, and SMS inquiries, offering support and assistance with reservation management, account information, and general inquiries. Additionally, you will be responsible for managing customer reviews, escalating issues as needed, and performing various back-office tasks to ensure efficient operations. Key Responsibilities: ? Inbound Call Handling: o Answer inbound calls from customers seeking assistance with their reservations, accounts, or gener...

As a Hotel Reservation Executive, you will be responsible for handling incoming reservation requests, confirming bookings, managing cancellations, and ensuring smooth guest experiences by accurately processing and updating reservation data. Your role may also involve upselling and promoting hotel services to maximize revenue. Key Responsibilities: - Handling Reservation Inquiries: Answer phone calls, emails, and online inquiries from guests, travel agents, and other sources. Provide information about room availability, rates, packages, and amenities. - Confirming Reservations: Send confirmation details to customers, ensuring they have all the necessary information for their stay. - Managing ...

As a Reservations Manager at EKIDO Holiday tours, you will play a crucial role in managing and coordinating all reservation activities to ensure customer satisfaction. Your responsibilities will include overseeing the daily operations of the reservations department, developing effective reservation policies, and collaborating with other departments for smooth operations. Key Responsibilities: - Manage and coordinate all reservation activities - Oversee daily operations of the reservations department - Develop and implement effective reservation policies and procedures - Maintain accurate records of reservations - Collaborate with other departments to ensure smooth operations Qualifications: ...

Role Overview: Tour Monkey is seeking a full-time Travel Consultant to join our team in Ludhiana. As a Travel Consultant, you will be responsible for managing client inquiries, providing expert travel recommendations, and creating customized travel arrangements. Your role will involve booking reservations, coordinating travel logistics, and ensuring exceptional customer service to create unforgettable travel experiences for our clients. Collaboration with clients and managing operational aspects of the booking process will be key aspects of this role. Key Responsibilities: - Provide expert travel recommendations and create personalized travel arrangements for clients - Book reservations, man...

In this role as a Female Front Office Associate, you will play a crucial part in providing exceptional guest service at the reception area of the hotel. Your primary responsibilities will include welcoming guests, handling check-ins and check-outs, managing reservations, and addressing guest queries with professionalism and courtesy. By executing your duties effectively, you will contribute to creating a positive first impression of the hotel. Key Responsibilities: - Greet guests warmly upon arrival and assist with check-in/check-out procedures. - Handle room reservations, cancellations, and modifications efficiently. - Maintain guest records and ensure accurate entry of information in the h...

As a Restaurant Captain, your role involves promoting and ensuring guest satisfaction, maintaining a safe and sanitary work environment, and serving only the highest quality products. You will establish rapport with guests to build loyalty, gather feedback for individual guest satisfaction, and handle team member relations by providing proper training and empowerment for problem-solving. Your key responsibilities will include: - Greeting and welcoming guests warmly and promptly - Managing reservations and seating plans effectively - Ensuring timely service of guests - Providing exceptional customer service and ensuring guest satisfaction - Communicating clearly with guests and staff, and ans...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at Crew, you will be responsible for expertly curating restaurant recommendations, managing reservations flawlessly, and overseeing day-to-day operations. Your focus will be on providing highly personalized dining suggestions to premium customers, ensuring seamless bookings, and delivering outstanding service in collaboration with Captains and tech teams. Key Responsibilities: - Restaurant Curation: - Develop and maintain a strong network of top dining options across various cuisines, neighborhoods, and occasions. - Create personalized recommendations based on customer profiles, preferences, and objectives. - St...

Role Overview: As an Assistant Manager for the Restaurant & Experiences vertical at CREW, you will be responsible for expertly curating restaurant recommendations, managing reservations seamlessly, and ensuring operational excellence to provide premium customers with personalized dining experiences. Your role will involve collaborating with Captains and tech teams to deliver outstanding service. Key Responsibilities: - Restaurant Curation: - Develop and maintain a robust network of top dining options across cuisines, neighborhoods, and occasions. - Curate tailored recommendations based on customer profiles and preferences. - Stay updated on new openings, trending venues, and exclusive offers...

Role Overview: You will be responsible for handling calls from clients and making reservations on the online portal. Additionally, you will allocate reservations to vendors, confirm reservation details to clients, and follow up with drivers for pre-journey confirmation as per the fixed schedule and vehicle readiness. It will be your duty to update the portal with dispatch details and maintain strict SLA/TAT for all activities. Providing solutions to customer queries/complaints and coordinating with various departments for billing/vendor related queries will also be part of your role. Prior car rental experience is preferred. Key Responsibilities: - Handle calls from clients and make reservat...

We are looking for a highly skilled and experienced Reservation Executive to join our team at Marriott Executive Apartments. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records and reports of reservations and customer interactions. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer experiences through prompt and professional communication. Job Requirem...

We are looking for a highly skilled and experienced Reservation Executive to join our team at Fidato Hotels. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels or restaurants. Roles and Responsibility Manage and coordinate reservations efficiently. Handle customer inquiries and provide excellent service. Maintain accurate records and reports of reservations and customer interactions. Collaborate with other departments to ensure seamless operations. Develop and implement effective strategies to enhance customer satisfaction. Provide exceptional customer experiences through prompt and professional communication. Job Requirements Proven exper...

We are looking for a highly skilled and experienced Reservation Executive to join our team at Park Inn by Radisson. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage and coordinate reservations efficiently to ensure seamless guest experiences. Handle customer inquiries and resolve issues professionally and courteously. Collaborate with other departments to maintain high service quality standards. Develop and implement effective strategies to increase revenue and occupancy rates. Maintain accurate records and reports of reservations and guest interactions. Provide exceptional customer servic...

As a Reservations Agent at Marriott International, you will be responsible for resolving guest calls, requests, and problems by contacting the appropriate department. Your role will involve using sales techniques to maximize revenue while maintaining guest loyalty, including up-selling and providing complimentaries as gifts for patronage. You will promote brand awareness internally and externally, process Marriott Rewards points redemption requests, and handle reservation changes and cancellations via phone, fax, or mail. Additionally, you will assist in office duties to support Sales & Marketing. Key Responsibilities: - Contacting the relevant department to resolve guest calls, requests, or...

Job Summary: The Guest Relations Executive (Butler) is responsible for delivering exceptional service and ensuring the highest level of guest satisfaction throughout their stay. This role involves managing guest communication, coordinating with various departments, handling reservations, and maintaining operational excellence in line with hotel standards and policies. Key Responsibilities: Communicate and assist guests from reservation, check-in, during stay, until departure with professionalism. Ensure the highest level of guest satisfaction by delivering exceptional service at every stage of the stay. Coordinate with Housekeeping and Engineering to ensure villas are in immaculate condition...

As the first point of contact for guests, your main responsibility will be to welcome them warmly and provide excellent customer service. This will involve managing check-ins and check-outs efficiently, handling reservations, answering phone calls promptly, and addressing any inquiries or complaints that may arise. - Welcome guests warmly - Manage check-ins and check-outs - Handle reservations - Answer phone calls - Address inquiries and complaints This job is a full-time position that requires you to work in person at the designated location.,

You are hiring for 2 projects - a multicuisine restaurant - High street in HSR Layout, Bangalore. Babai Tiffins is a Breakfast Brand, expanding in Bangalore. **Key Responsibilities:** - Delegate tasks to restaurant staff and supervise their performance - Maintain a fully-stocked inventory and order food supplies, as needed - Manage dining reservations and Online Deliveries - Arrange to have shifts covered (e.g. when employees take time off) - Help staff resolve on-the-job challenges - Track daily costs and revenues - Balance the cash register at the end of the shift - Coordinate with suppliers as they deliver food product orders - Ensure client satisfaction and gracefully handle any complain...

As the Front Office Manager, you will play a crucial role in ensuring a seamless and guest-centric experience from arrival to departure at the hotel. Your responsibilities will include overseeing front desk operations, reservations, concierge services, and guest services to deliver exceptional service. Key Responsibilities: - Supervise daily operations of the front desk, reservations, concierge, and guest services departments. - Ensure smooth check-in/check-out processes and promptly address any guest concerns. - Train, schedule, and supervise front office staff to maintain high performance and professional conduct standards. - Monitor room availability, occupancy, and revenue targets in col...

Job Description: As a Front Office Receptionist, you will be the first point of contact for our guests, offering a warm welcome and ensuring their stay is comfortable and memorable. You will handle check-ins, check-outs, reservations, guest inquiries, and other front desk duties with professionalism and efficiency. Key Responsibilities: - Greet and welcome guests in a warm and professional manner. - Manage check-in and check-out processes efficiently and accurately. - Handle reservations and room assignments, ensuring guest preferences are met. - Respond to guest inquiries, requests, and complaints promptly and courteously. - Coordinate with housekeeping and other departments to ensure guest...

Responsibilities: Manage room bookings efficiently using IDS Software to ensure smooth guest experiences. Handle guest inquiries promptly and professionally through phone, email, and online channels. Process new reservations, cancellations, and modifications accurately in the booking system. Coordinate with front office and housekeeping teams to maintain updated room availability and guest preferences. Ensure all guest information is correctly recorded in the system to avoid booking discrepancies. Monitor room inventory to optimize occupancy and maximize hotel revenue. Provide guests with information about room rates, packages, and promotions. Maintain a high level of customer service by add...

As a TICKETING/RESERVATION MANAGER at Hayal Travels Pvt Ltd, your role will involve implementing ticketing targets effectively to focus on maximum ticket generation and meet company booking goals. You will handle domestic and international ticket reservations using GDS platforms, with a strong emphasis on achieving daily and monthly ticket sales targets. Additionally, you will be responsible for efficiently processing ticket cancellations, rebookings, and refunds. Clear communication with clients regarding flight options, fares, and travel policies will be crucial, as well as coordinating with airlines, suppliers, and travel partners for booking confirmations. Ensuring timely delivery of tra...

Role Overview: Join our dynamic travel agency as a Travel Consultant and be the ultimate travel guide for our clients. Craft unforgettable experiences, provide exceptional customer service, and turn travel dreams into reality. Key Responsibilities: - Client Consultation: Advise on stunning destinations, personalized trip itineraries, and bespoke travel packages. - Tailor-Made Itineraries: Create travel plans including accommodation, transportation, tours, and activities for leisure and business travelers. - Booking and Reservation Management: Handle booking flights, hotels, car rentals, and other travel services efficiently. - Exceptional Customer Service: Deliver top-notch service, address ...

As a Guest Receptionist, you will play a crucial role in ensuring a positive and welcoming experience for all guests at our establishment. Your responsibilities will include: - Warmly greeting and welcoming all guests upon arrival - Efficiently handling guest check-in and check-out processes, ensuring accurate billing and record-keeping - Managing guest reservations, both online and in-person, to ensure room availability and accurate bookings - Addressing guest inquiries, requests, and complaints promptly to ensure a high level of guest satisfaction - Answering and directing phone calls, taking messages, or forwarding calls as necessary - Providing information about local attractions, restau...

Role Overview: As a Restaurant Host, your main responsibility is to greet guests, manage reservations, and provide excellent customer service to ensure a positive dining experience. Additionally, you will handle administrative tasks such as answering phones and coordinating with kitchen and serving staff. Key Responsibilities: - Guest Reception: Welcome guests warmly, guide them to their tables, and ensure a positive first impression. - Reservation Management: Take and record reservations, manage table allocation, and communicate with guests about their reservations. Qualifications Required: - Prior experience in a customer service role is preferred. - Strong communication and interpersonal ...

About The Opportunity A growing organisation in the Hospitality & Travel sector, operating reservation services and booking operations for hotels, resorts and travel products across India. We deliver high-quality, guest-first booking experiences across phone, email and direct channels and are now expanding our on-site reservations team to support peak demand and revenue optimisation. Role: Reservations Specialist (On-site, India) Role & Responsibilities Handle inbound and outbound reservation requests via phone, email and web chatconfirm bookings, process modifications and manage cancellations promptly and accurately. Operate property management and global distribution systems to check avail...