133 Reservation Management Jobs - Page 3

As a Front Desk Receptionist, your primary responsibility is to perform all check-in and check-out tasks efficiently. You will manage online and phone reservations, register guests by collecting necessary information, and warmly welcome guests upon arrival while assigning rooms to ensure a smooth check-in process. Key Responsibilities: - Manage online and phone reservations - Register guests by collecting necessary information - Welcome guests warmly and assign rooms - Provide detailed information about the hotel, available rooms, rates, and amenities - Handle guest complaints in a timely and professional manner - Liaise effectively with housekeeping staff to ensure rooms are clean and fully...

Execute the work related to inbound Tours: such as costing (in Excel), hotel reservation, domestic flight booking, negotiation with the hotel if needed, coordination with guide, transportation, and other partners. Responsible for looking after the clients from their arrival until their departure.

In the role of Front Office Supervisor at Hotel Gwen By Rivido located in Bengaluru, your main responsibility will be to oversee the front desk operations and lead the front office staff to deliver exceptional customer service. Your key responsibilities will include: - Managing reservations effectively - Performing receptionist duties proficiently - Ensuring high standards of guest satisfaction - Collaborating with other departments to maintain seamless operations and uphold superior guest experiences To succeed in this position, you should have the following qualifications and skills: - Possess supervisory skills to effectively lead the front office team - Proficiency in receptionist duties...

Role Overview: As a full-time non-management team member at The Westin Chennai Velachery, your role involves resolving guest calls, requests, and issues by coordinating with various departments such as Sales, Data Administration, and Accounting. Your primary focus will be on utilizing sales techniques to boost revenue and enhance guest loyalty by suggesting additional services. You will also be responsible for identifying opportunities to provide guests with complimentary gifts as tokens of appreciation, such as rewards points, show tickets, or gift certificates. Additionally, you will play a key role in promoting the brand's image both internally and externally, as well as processing reques...

Role Overview: As a Reservation Supervisor, your primary responsibility will be to ensure that all Reservation Agents are well-informed about various aspects of the hotel including facilities, services, room details, rates, and promotions. You will also be responsible for driving up-selling and achieving revenue targets by effectively implementing the sales strategy. Key Responsibilities: - Ensure all Reservation Agents are knowledgeable about hotel facilities/services, hours of operation, room layouts, bed types, dcor, appointments, availability, rates, packages, promotions, restricted dates, rates, room types, and specific arrangements with travel agencies. - Keep track of entertainment/sp...

As a Reservation Executive for the night shift at our resort, your role will involve managing reservations, communicating with guests, handling OTA platforms, and contributing to sales and revenue management. **Key Responsibilities:** - Handle reservation inquiries via phone, email, and online platforms with accuracy and efficiency. - Maintain knowledge of room availability, rates, and resort amenities. - Coordinate with various departments to fulfill guest requests and preferences. - Provide personalized assistance to guests, offer recommendations, and resolve inquiries promptly. - Manage relationships with OTAs and third-party booking platforms. - Analyze booking trends and competitor pric...

Role Overview: As a Reservation Specialist, you will be responsible for ensuring smooth operations and guest satisfaction by being knowledgeable about all hotel facilities/services, room layouts, rates, and special arrangements. Your main focus will be on providing excellent customer service to tour operators, travel agencies, and hotel guests. Key Responsibilities: - Provide customer services to local tour operators and travel agencies in a friendly and expedient manner. - Communicate effectively with all guests and colleagues. - Report, monitor, and follow up on all guest satisfaction issues raised to the reservations team in a timely manner. - Monitor and maintain guest satisfaction by fu...

As a Restaurant Service Supervisor, your role involves supervising and guiding the restaurant service team, including servers, stewards, and busboys. You will be responsible for welcoming guests, especially VIPs, and ensuring personalized service to maximize guest satisfaction. Your key responsibilities will include allocating tables, managing reservations, and coordinating with the kitchen and bar staff for smooth service. Additionally, you will assist in taking food & beverage orders, ensuring timely service, and handling guest complaints with professionalism. Key Responsibilities: - Supervise and guide the restaurant service team. - Welcome guests, take special care of VIPs, and ensure pe...

As an Assistant in the absence of Manager, you will be responsible for conducting shift briefings to ensure hotel activities and operational requirements are known. You will also focus on selling InterContinental Hotels Group products and services by utilizing up-selling and suggestive selling techniques. Your key responsibilities will include: - Promoting the Hotels (and IHG generally) products and services - Maintaining a high level of product and service knowledge about all ICHG Hotels in your region - Developing and maintaining a regular pattern of sales calls - Preparing and executing action plans to increase reservation sales and associated business - Recording and processing reservati...

Role Overview: As a Reservation Agent, your role will involve being knowledgeable about all hotel facilities, services, room layouts, rates, and availability. You will also be responsible for providing exceptional customer service to tour operators, travel agencies, and hotel guests. Key Responsibilities: - Be knowledgeable about all hotel facilities/services, hours of operation, room layouts, rates, and promotions. - Provide customer services to local tour operators and travel agencies in a friendly and expedient manner. - Communicate effectively with all guests and colleagues. - Monitor and maintain guest satisfaction by ensuring all guest requests are carried out, realistic expectations a...

Welcome guests, manage reservations, escort customers to tables, maintain waitlists, provide menus, coordinate with staff, and ensure a pleasant dining experience through professional hospitality.

About the Role: We are looking for enthusiastic and experienced professionals to join our Operations team in Mumbai. The role involves managing domestic tourism operations (B2B) , ensuring seamless service delivery to our agents and clients, and driving operational excellence. Key Responsibilities: Handle hotel bookings and ensure accurate and timely confirmations. Design leisure packages for inbound and domestic clients as per requirements. Coordinate with hoteliers, agents, and vendors to ensure smooth operations. Negotiate with hotels and vendors for competitive rates to maximize profitability. Ensure timely query turnaround to agents in line with agreed service levels. Manage end-to-end ...

Welcome to a world where ambitions take flight! Be part of a 5-star team where your career can grow and thrive. This is an exciting opportunity to join our Contact Centre team in Ahmedabad, India, and become part of the dynamic aviation industry. Role: Customer Contact Centre Agent In this role, you will deliver outstanding service across multiple communication channels including telephone, email, and web chat. You will play a vital part in ensuring customer satisfaction at every interaction, while supporting sales and service functions. Key Responsibilities: - Respond professionally to customer queries and calls. - Promote, sell, and cross-sell travel products and services. - Create new res...

The Forest Club Resort in Karjat is offering a serene escape with India's Largest Meandering Pool, accessible directly from luxurious executive rooms. The resort, located just 1.5 hours from Mumbai and Pune, is set on a hill with breathtaking views of Karjat's lush greenery. Guests can enjoy a unique charm, beautiful trees, modern amenities, and perfect hospitality, promising a memorable stay. The resort also boasts another magnificent infinity pool with stunning views of the green landscape. This is a full-time on-site role for a Front Office Assistant located in Karjat. As a Front Office Assistant, you will be responsible for managing daily front office operations. Your duties will include...

As a Guest Relations professional, your primary responsibility will be to ensure a welcoming and friendly experience for all guests. You will be expected to efficiently handle the check-in and check-out processes, as well as respond to guest inquiries, requests, and complaints with the utmost professionalism. It is crucial to record and address guest preferences and feedback effectively to enhance their overall experience. In terms of operational tasks, you will be responsible for managing reservations and room assignments. Proficiency in operating hotel management software for guest profiles, billing, and bookings is essential. Additionally, you will need to collaborate closely with the hou...

An amazing opportunity has arisen to join the Hotel Back office team as a Trainee Executive - Reservations. If you have a keen eye for detail and possess excellent communication skills, we invite you to apply for this exciting opportunity. As our Trainee Executive - Reservations, you will ensure exceptional customer service and efficient handling of reservation inquiries. You will efficiently coordinate the day-to-day operations of the reservations department, including managing room availability, rates, and special requests. Additionally, you will attend training sessions to enhance your skills and ensure a high standard of service delivery. Interacting with guests to assist with reservatio...

As an Air Ticketing Executive, your primary responsibility will be to book and manage reservations for flights while providing exceptional customer support. In this role, you will also collaborate with travel agents, handle customer queries, and ensure a seamless ticketing process. Your duties will include issuing and reissuing tickets, providing information on prices, availability, and flight timings, and addressing customer queries and ticketing issues promptly. It is crucial to maintain accurate records of transactions and customer interactions to ensure a high level of service. Additionally, you will work closely with team members to enhance the ticketing process, support travel agents w...

You are hiring for Airport Ground Staff/ Cabin Crew for Leading Airlines and Airport (Male and female) at Chennai Airport. The salary offered is 25,000 Rs to 45,000 Rs Per Month along with Cab, Perks, and Uniform. Your responsibilities at the Airport will include greeting and welcoming passengers, responding to their queries, checking in baggage, making reservations, assisting with airline Gates & Seats, helping customers with Proper Luggage Tags and Pasting Bar Codes, and assisting disabled passengers and those with small children. To be eligible for this position, you need to have a minimum qualification of 10+2 or a Graduate. Excellent communication skills in both English & Hindi are requ...

As a Senior Travel Consultant at DMC Leisure Private Limited, you will play a key role in providing exceptional travel consulting services to our clients. Based in Chennai, India, you will be responsible for managing travel arrangements, offering personalized itinerary recommendations, and ensuring top-notch customer service on a daily basis. Your expertise in Travel Consulting, Travel Management, and itinerary customization will be crucial in delivering outstanding travel experiences. To excel in this role, you should possess strong communication skills and the ability to interact effectively with clients and vendors. Your proactive and client-focused approach will be essential in maintaini...

As a Travel Consultant at our dynamic travel agency, you will be the ultimate travel guide for our clients, advising them on stunning destinations, personalized itineraries, and bespoke travel packages tailored to their unique preferences and needs. You will create tailor-made travel plans including accommodation, transportation, tours, and activities for both leisure and business travelers. Handling all aspects of booking and reservations with precision, you will ensure exceptional customer service throughout the travel journey by addressing concerns and making necessary adjustments to guarantee an outstanding client experience. Your responsibilities will include crafting travel solutions w...

As a Front Desk Supervisor, your primary responsibility is to ensure outstanding customer care at all times. You will maintain a friendly, cheerful, and courteous demeanor while interacting with guests and handling inquiries and reservations. Your role includes responding to telephone and in-person inquiries, utilizing suggestive selling techniques to increase revenue, and supervising daily shift processes to ensure adherence to standard operating procedures. In addition, you will be responsible for training, directing, and resolving issues for the front desk team members. It will be your duty to coach and counsel team members to maintain a high-quality operation. You will also play a crucia...

This role is based in our Portfolio office in Gurgaon Sector-50. As a team manager, you will be responsible for overseeing a cluster of 12 hotels located in 9 cities, comprising over 1750 rooms. Your primary objective will be contributing positively to the commercial performance of the cluster. Your day-to-day responsibilities will include managing a team of 10-12 associates to ensure efficiency and support to the hotels for all reservation activities. You will be in charge of controlling room inventory, including allocation and reservations, with the goal of maximizing yield. Additionally, you will participate in Revenue Management and Pricing calls to analyze trends and enhance the commerc...

You will be responsible for greeting guests, managing reservations, and providing general customer service to ensure a positive dining experience. In addition, you will handle administrative tasks such as answering phones and coordinating with kitchen and serving staff. Your key responsibilities will include warmly welcoming guests, guiding them to their tables, and ensuring a positive first impression during guest reception. You will also be responsible for taking and recording reservations, managing table allocation, and effectively communicating with guests about their reservations. This is a full-time, permanent position with benefits such as provided food, health insurance, leave encash...

As a Hotel Reservation Executive, you will be responsible for handling incoming reservation requests, confirming bookings, managing cancellations, and ensuring smooth guest experiences. Your primary focus will be on accurately processing and updating reservation data while potentially upselling and promoting hotel services to enhance guest satisfaction. Your key responsibilities will include: - Handling Reservation Inquiries: Respond to phone calls, emails, and online inquiries from guests, travel agents, and other sources. Provide information on room availability, rates, packages, and amenities. - Confirming Reservations: Send confirmation details to customers, ensuring they have all necess...

As a Front Office Manager, you will be responsible for overseeing all front office operations within the Front Office/Guest Services department, ensuring a seamless and guest-centric experience for all visitors from the moment of arrival until departure. Your role will involve managing front desk personnel, addressing guest complaints, optimizing room occupancy, and coordinating with various departments to deliver exceptional service. Your key responsibilities will include overseeing the daily operations of the front desk, reservations, concierge, and guest services. You will be required to ensure smooth check-in/check-out processes, handle any guest concerns efficiently, and uphold high sta...