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Reservation Executive Hotel Reservation

Reservation Executive Hotel Reservation

3 - 6 years

|

10 - 15 Lacs

shimla himachal pradesh india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

reservation management room inventory control customer service booking system updates revenue optimization teamwork

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Manage room bookings efficiently using IDS Software to ensure smooth guest experiences.
Handle guest inquiries promptly and professionally through phone, email, and online channels.
Process new reservations, cancellations, and modifications accurately in the booking system.
Coordinate with front office and housekeeping teams to maintain updated room availability and guest preferences.
Ensure all guest information is correctly recorded in the system to avoid booking discrepancies.
Monitor room inventory to optimize occupancy and maximize hotel revenue.
Provide guests with information about room rates, packages, and promotions.
Maintain a high level of customer service by addressing guest concerns and special requests effectively.
Generate daily, weekly, and monthly booking reports for management review.

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