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7.0 - 15.0 years
0 Lacs
ahmedabad, gujarat
On-site
An opportunity to work with The Sankalp Group assures you more than just job satisfaction; it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. The position available is for the role of HOD - Hotel Operations & Public Relations (Female) based in Ahmedabad. The ideal candidate should have 7 to 15 years of experience in the hospitality industry. As the HOD, you will be responsible for overseeing all hotel operation functions, ensuring the right image for the company's brand among its audience. Your role will involve utilizing your strong public relation skills to maintain good connections and facilitate HODs for the execution of all activities and functions in accordance with the management for optimizing revenue and ensuring smooth hotel operations. In this role, you will be required to oversee and manage all departments, working closely with department heads on a daily basis by visiting the units daily. It is essential to have a good hotel experience and excellent communication skills with a presentable personality to effectively fulfill the responsibilities of this position. If you believe you are the right fit for this challenging yet rewarding role, please send your CV to hrd@sankalponline.com.,
Posted 2 days ago
18.0 - 20.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
???? We&aposre Hiring! Associate Director Operations (RCM) ???? ???? Location : Chennai / Trivandrum | ???? Interview Mode : Microsoft Teams ???? Work Days : Monday to Friday | ???? Shift : Night Greetings from Prochant India! ???? Were looking for an experienced RCM leader to join us as an Associate Director Operations (Revenue Cycle Management) . This is a high-impact role focused on driving performance, compliance, and innovation in the U.S. healthcare billing space. ???? Key Responsibilities : ? Team Leadership : Supervise and mentor RCM teams to achieve quality and productivity targets ? Revenue Optimization : Implement strategies to reduce denials and maximize collections ? Data-Driven Decisions : Analyze trends, performance metrics, and KPIs for continuous improvement ? Process Improvement : Identify and implement workflow enhancements ? Training & Development : Keep the team updated with best practices and industry trends ? Reporting : Deliver regular performance insights to senior leadership ? Cross-Functional Collaboration : Work closely with finance, billing, and clinical teams ? Compliance & Audits : Ensure full regulatory compliance and audit readiness ? Technology Enablement : Drive adoption of RCM tools and automation ???? What Were Looking For : ???? 18+ years of RCM industry experience ???? 10+ years in leadership roles ???? Deep knowledge of end-to-end U.S. healthcare RCM ???? Willingness to work in night shift ???? Strategic thinker with a hands-on leadership style ???? What We Offer : ? Best-in-industry salary & appraisal structure ? Quarterly Rewards & Recognition ? Dinner provided for night shifts ? Upfront leave credit ? 5-day work week (MonFri) ? Strong growth and learning platform in U.S. medical billing ???? Interested Lets talk! ???? Contact: Sushil Kumar ???? Call/WhatsApp: +91 70100 70581 ???? Email your resume: [HIDDEN TEXT] Tag or share with someone in your network who fits the role! Lets build the future of healthcare billing together. ???? #RCM #MedicalBilling #HealthcareJobs #LeadershipOpportunity #Prochant #HiringNow #RevenueCycleManagement #OperationsDirector #TeamProchant #WorkWithUs Show more Show less
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Content Acquisition and Business Development Manager for the Telugu market based in Hyderabad, you will play a crucial role in acquiring movie and music rights, licensing, and establishing partnerships with production houses and rightsholders for multi-channel network (MCN) services. Your understanding of the Telugu film and music industry, coupled with a robust network within the content creation ecosystem, will be key in driving the company's growth and expansion. Your primary responsibilities will include leading efforts to identify, evaluate, and acquire Telugu movie and music rights for distribution on digital platforms. You will develop strong relationships with film producers, music labels, and production houses, negotiating and finalizing content acquisition and licensing deals while ensuring alignment with company objectives and legal compliance. Managing the end-to-end acquisition process will be essential, from the initial pitch to contract negotiation and deal closure. Additionally, you will onboard and maintain relationships with production houses, music labels, and individual content creators for MCN and Music services. Establishing long-term partnerships with key stakeholders in the Telugu entertainment industry will be crucial to expanding the company's content portfolio. Collaborating closely with content creators, influencers, and talent to develop strategic partnerships that align with business goals will also be part of your role. Your duties will extend to conducting in-depth market research to understand trends in the Telugu film, music, and entertainment landscape. Providing insights into upcoming releases, industry movements, and emerging trends that could impact content acquisition strategies will be essential. Collaborating with senior management to develop and implement strategic plans for content acquisition, business growth, and market penetration in the Telugu region will also be a key aspect of your role. Furthermore, you will be responsible for identifying and implementing strategies to optimize revenue opportunities from acquired content through licensing, distribution, and MCN services. Collaborating with internal teams, including digital marketing and content operations, to maximize monetization on platforms such as YouTube, Facebook, and other digital services will be crucial to enhancing revenue streams. Leading a local team of content acquisition executives and fostering collaboration across departments, including legal, marketing, and content operations, will be part of your responsibilities to ensure all acquisitions align with the company's strategic and operational goals. To qualify for this role, you must have proven experience in content acquisition, licensing, and business development, particularly in the Telugu film and music industry. Strong relationships within the Telugu entertainment ecosystem, a deep understanding of video and music trends, excellent communication, negotiation, and interpersonal skills, as well as the ability to work independently and lead a team are essential requirements. Proficiency in Telugu and English is a must for this position. If you thrive in a fast-paced, collaborative environment and have a passion for the entertainment industry, this pivotal role offers significant growth potential. Take this opportunity to apply and be part of a challenging and rewarding position that will contribute to the company's success in the Telugu market.,
Posted 4 days ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
As the Director of Revenue Acceleration at Mastercard, you will play a pivotal role in driving top-line growth, maintaining commercial rigor in deal-making, and safeguarding revenue integrity. Your expertise will be essential in strategizing, analyzing data, and executing initiatives that propel revenue optimization and assurance. You will be at the forefront of identifying opportunities, leading initiatives, and collaborating with various stakeholders to achieve business objectives effectively. Your responsibilities will revolve around leveraging data-driven insights to uncover revenue trends, identifying strategic growth opportunities, optimizing pricing strategies, and enhancing revenue models. Additionally, you will work closely with cross-functional teams to address revenue leakage issues, lead high-impact projects, and communicate key insights to senior executives through compelling storytelling. The ideal candidate for this role will possess a strong business acumen, a consulting mindset, and a proactive attitude towards problem-solving. Your ability to navigate through ambiguity, influence stakeholders, and drive collaboration across diverse teams will be crucial for success in this dynamic environment. Proficiency in analytical tools such as Excel, financial modeling, and data visualization platforms will further enhance your capabilities in this role. Joining Mastercard means becoming part of a global team that values innovation, collaboration, and inclusivity. You will have the opportunity to work in a purpose-driven culture where your ideas are valued, and your contributions have a significant global impact. This role offers a stimulating and rewarding environment with ample opportunities for professional growth and leadership development. Mastercard is an Equal Opportunity Employer that celebrates diversity and is dedicated to fostering an inclusive workplace for all employees. By joining our team, you will be contributing to a culture of curiosity, innovation, and positive change on a global scale.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As an Account Executive at AdPushup, you will play a key role in helping the company increase its global operational footprint and contribute to the growth journey. Your primary responsibility will be to close incoming deal volumes through inbound and outreach channels by collaborating with our team of Sales Development Representatives (SDRs). You will be involved in structuring, orchestrating, and closing deals from contractual, technical, and business terms perspectives. Your day-to-day tasks will involve conducting pre-demo analysis of publishers" ad stacks and requirements, working with SDRs to create projection reports, delivering tailored demos to prospects, understanding customer goals and challenges, and handling objections effectively. Additionally, you will work on closing opportunities generated by SDRs, generate leads through activities like cold calls and emails, and manage post-sales client relationships while upscaling accounts with the Ad Ops and Account Management team. To excel in this role, you must possess intelligence, proactiveness, and a results-oriented mindset. A proven track record of achieving sales objectives, strong planning and forecasting skills, excellent attention to detail, and outstanding English communication skills are essential. You should have a natural talent for consultative selling, the ability to build strong relationships, and excellent presentation and problem-solving skills. Additionally, having a hustle to learn and contribute to AdPushup's business expansion in your assigned region is crucial. A bonus would be to have a basic understanding of the online advertising industry, AdTech domain, and proficiency in tools like Google Analytics, Google Ad Manager, Header-bidding, and AdSense. Knowledge of HTML, CSS, JS, and experience as an Account Executive in a SaaS company or Publisher Development Manager in AdTech would be advantageous but optional. Working at AdPushup offers a culture that values employees, promotes autonomy, transparency, and ethics in the work environment. You will be surrounded by talented and supportive peers who appreciate your contributions. The role will provide challenging opportunities that encourage personal and professional growth by pushing boundaries and learning outside your comfort zone. You will also enjoy the flexibility to work from home, where tangible work done and performance are valued over traditional work-hour metrics. Transparent and open communication with colleagues and business associates is a core value at AdPushup.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
At Pocket, you have the opportunity to be part of a rapidly growing organization that is ambitious and driven by a long-term vision. As we continue to expand and tackle complex challenges across diverse industries and geographies, we are seeking leaders who can navigate ambiguity and drive impactful solutions. This role involves leading key functions such as creative teams, production, digital marketing, and user acquisition, while also managing large-scale, cross-functional initiatives. To thrive at Pocket, you will need a combination of high IQ and EQ, analytical rigor, an entrepreneurial mindset, and the ability to influence C-suite decision-making. We offer ambitious goals, complex problem-solving opportunities, and full ownership over execution. Previous experience in solving similar problems is not mandatory; instead, we value adaptability, a willingness to learn and innovate, and intellectual humility. We are looking for individuals who excel in uncertain environments, bring fresh perspectives, and embrace emergent leadership to drive operational excellence. In this role, you will be tasked with solving challenges related to analytics, product, and growth within diverse genres. This could involve areas such as Content Growth & Expansion, Revenue & Retention Optimization, AI-Driven Production & Scaling, Content Adaptation & Commissioning, or Live-Action Production. You will be expected to improve key metrics, scale high-performing content, and drive sustainable growth through innovative strategies and solutions. To be successful in this position, we are looking for candidates with: - 10+ years of experience in driving category growth - Strong problem-solving skills with a data-driven approach to decision-making - Ability to develop and implement plans from concept to completion, yielding measurable outcomes - A track record of productive teamwork, a drive for continuous learning, and a hands-on approach to problem-solving - An action-oriented mindset, with a focus on executing and iterating as needed to achieve desired results If you are someone who enjoys tackling complex challenges, driving growth in diverse categories, and excels in a dynamic and fast-paced environment, we encourage you to apply for this role at Pocket.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As an experienced and dynamic OTA Manager, your main responsibility will be to oversee and optimize our resort's presence on various online travel agency platforms. You will manage relationships with OTAs, drive online bookings, ensure visibility, and maximize revenue through strategic planning and execution. Your key responsibilities will include maintaining and managing accounts across multiple OTA platforms like Booking.com, Expedia, Agoda, and others. You will ensure accurate and updated property information, pricing, and inventory availability. Additionally, you will develop and implement pricing strategies and promotional campaigns to maximize revenue and occupancy rates. Monitoring performance metrics such as conversion rates, ADR, and RevPAR will also be crucial. You will be in charge of ensuring high-quality images, descriptions, and branding consistency across all OTA platforms to enhance visibility and drive bookings. Planning and executing marketing promotions, collaborating with the marketing team, will also be part of your role. Building and maintaining strong relationships with OTA account managers, negotiating favorable terms and contracts, and conducting market research and analysis to stay ahead of trends will be essential. Furthermore, you will monitor customer reviews and feedback on OTAs, generate reports on OTA performance and market trends, and provide actionable insights to the sales and management teams. Join our team to help enhance our digital presence and revenue growth. If you are passionate about travel, hospitality, and online marketing, we would love to hear from you. This is a full-time, permanent position with benefits including cell phone reimbursement. The ideal candidate should have at least 1 year of relevant work experience. The work location is in person.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
The MICE Sales Manager plays a crucial role in driving sales and business development efforts within the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector. You will be responsible for acquiring new clients, managing key accounts, creating customized event solutions, and maximizing revenue opportunities for the hotel or venue. Your primary responsibilities will include developing and implementing sales strategies to increase MICE business, identifying and securing new accounts, and maintaining existing client relationships. You will also be expected to participate in trade shows, sales missions, and networking events to generate leads. As the main point of contact for MICE clients, you will need to understand their needs, customize proposals to meet their requirements, conduct site inspections, and prepare sales presentations. Additionally, you will be tasked with achieving and exceeding monthly/quarterly/yearly sales targets, optimizing pricing, and collaborating with internal departments to ensure seamless event execution. To qualify for this role, you should hold a Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field, along with a minimum of 2 years of experience in MICE or event sales, preferably in the hospitality or tourism industry. Strong negotiation, presentation, and communication skills are essential, as well as proficiency in CRM tools and the Microsoft Office Suite. Key competencies that will contribute to your success in this role include being client-focused, results-driven, proactive, organized, and adept at multitasking. Excellent interpersonal and networking skills, the ability to work under pressure, and meet deadlines are also crucial for this position. This is a full-time position with the flexibility of day shifts and a performance bonus. Fluency in English is preferred, and the work location is in-person in Delhi NCR.,
Posted 1 week ago
7.0 - 10.0 years
25 - 37 Lacs
Mumbai, Gurugram
Work from Office
Min exp 8 years in pricing strategy, revenue optimization, revenue management Should have good analytical skills Need people from BIG 4 or consulting firms only Budget-40 lpa Mumbai location Drop cv on supreet.imaginators@gmail.com
Posted 1 week ago
7.0 - 15.0 years
0 Lacs
ahmedabad, gujarat
On-site
An opportunity to work with The Sankalp Group assures you more than just job satisfaction; it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. The position based in Ahmedabad is for HOD - Hotel Operations & Public Relations (Female) with a required experience of 7 - 15 years. In this role, you will be responsible for overseeing all hotel operation functions. Your key responsibilities will include setting the right image for the company's brand among its audience, building strong connections and maintaining robust public relations. You will also play a crucial role in facilitating HODs for the execution of all activities and functions in alignment with the management for optimizing revenue and ensuring smooth hotel operations. As the HOD, you will be overseeing and managing all departments, working closely with department heads on a daily basis by visiting the units regularly. The ideal candidate should possess substantial hotel experience, excellent communication skills, and a presentable personality. If you believe you have what it takes to excel in this dynamic role, please send your CV to hrd@sankalponline.com.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As the Manager of Value Enablement & Optimization at our organization, you will play a crucial role in leading the development of data-driven frameworks, tools, and strategies to enhance value delivery across Pricing, Pre-Sales Enablement, and Customer Success. Your responsibilities will include designing and implementing value enablement frameworks, collaborating with global and regional stakeholders, providing data-driven recommendations, and developing advanced analytics tools to quantify and communicate value to clients. You will leverage your technical expertise in programming languages such as Python, R, and SQL for data analysis, modeling, and tool development. Additionally, you will utilize business intelligence platforms to create dynamic dashboards and visualizations that drive decision-making. By integrating AI/ML models and advanced analytics, you will drive automation and scalability to enhance the accuracy and efficiency of tools and insights. Your role will involve building frameworks to measure and track customer value realization, partnering with cross-functional teams to design tailored customer solutions, and developing self-service analytics tools to empower customers and internal teams with actionable insights. Furthermore, you will identify and implement revenue optimization opportunities through strategic analysis, monitor performance metrics, and drive post-sale optimization efforts. Collaboration and team enablement are essential aspects of this role, as you will work closely with cross-functional teams to ensure seamless execution of initiatives. You will foster a collaborative and innovative environment, encourage knowledge sharing, and support training and enablement for internal teams on analytics tools and methodologies to improve efficiency and impact. The ideal candidate for this position will have a proven track record of developing and scaling data-driven tools and frameworks with measurable outcomes. Expertise in programming languages and experience building scalable analytics solutions are required, along with proficiency in business intelligence tools for creating dashboards and data visualizations. Experience integrating AI/ML models is considered a strong advantage. To qualify for this role, you should hold a Bachelor's degree in Data Science, Computer Science, Business Analytics, Economics, Finance, or a related field. Advanced degrees or certifications in analytics, data science, or AI/ML are preferred. Strong technical acumen, exceptional analytical and problem-solving skills, excellent communication and stakeholder management skills, and a deep understanding of pricing strategies, customer success enablement, and revenue optimization principles are also essential for success in this role.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
delhi
On-site
The Director, Hotel Revenue Optimization SAMEA (HROD) plays a crucial role in maximizing revenue generation for hotels in the region and for PHR by effectively utilizing the PHR Central Reservation System and distribution channels. As an active member of the regional team, the HROD provides valuable insights to optimize hotel revenue, performs reservations and revenue analysis, offers consultations, supports new hotel implementation, facilitates account development and penetration, and manages other key aspects of the member/PHR relationship. Under the direct supervision of the Executive Vice President SAMEA, the HROD collaborates closely with regional teams across the region. The role involves a dotted line reporting relationship with HROD SAMEA and requires collaboration with various departments including Hotel Revenue Optimization team, GDS, Central Implementations, Finance, Sales, and Marketing departments. Additionally, the HROD interacts with the account management team of Preferred's provider of Central Reservations and other distribution partners. Key Responsibilities: 1. Strategic Revenue Optimization Support: Drive top-line transactional revenue by providing strategic guidance to regional teams and hotels, setting revenue strategies, and influencing stakeholders to execute PHR recommendations effectively. 2. Hotel Business Reviews: Conduct regular hotel reviews to ensure compliance with PHR service level standards, analyze rates, availability, CRS and GDS optimization, sales strategies, and competitive set information. 3. Hotel Support: Conduct revenue strategy sessions with each hotel, provide support as per unique needs, and identify revenue optimization consulting opportunities. 4. Hotel Onboarding: Support regional teams with channel, rate, and distribution optimization during contracting and implementation, ensuring timely execution. 5. Subject Matter Expertise: Provide information on central reservations system, distribution channels, and revenue management to Regional Management, contribute to distribution strategy, and lead monthly HROD calls. 6. Reservation and Profit Analysis: Provide analysis on reservation data, profit, and channel maximization recommendations to senior management. 7. Market Intelligence: Present competitive market data to assist hotels in revenue optimization. 8. Sales and Marketing Alignment: Collaborate with Sales teams to generate revenue, encourage the use of marketing opportunities to maximize revenue potential. 9. Executive Support: Assist Executive Vice President/Area Managing Director in member services, retention, P&L management, and revenue initiatives. 10. Maintain Certification: Fulfill requirements to maintain PHR Corporate Revenue Management Certification annually. 11. Alliance Partner Management: Manage relationships with relevant Alliance partners at the regional level. Qualifications: - University degree or related industry experience. - PHRs Revenue Account Management Certification. - Minimum ten years of hospitality or travel industry experience with six years in multi-hotel revenue management. - Understanding of distribution, pricing, and revenue management principles. - Experience in Sales, Reservations, Distribution, and/or Revenue Management. - Knowledge of GDS and CRS systems. - Strong relationship building, customer service, multitasking, analytical, and presentation skills. Working Conditions: The role is based in New Delhi and requires travel up to 30-50% of the time to fulfill job expectations. The office environment is elegantly furnished with all necessary technology tools, and the incumbent is primarily seated when in the office.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
faridabad, haryana
On-site
You will be responsible for managing the development, management, and growth of software products. Your key responsibilities will include managing product profitability, developing pricing strategies, and ensuring optimal cost-efficiency to meet financial goals. You will define the product vision, strategy, and roadmap in alignment with company goals. Identifying revenue opportunities, optimizing monetization strategies, and collaborating with teams to maximize product profitability will be crucial. Developing and executing business plans that align with the company's overall goals and objectives will also be part of your role. Analyzing market trends and customer feedback to suggest product improvements and communicating the product roadmap, goals, and key performance indicators to stakeholders are essential tasks. To qualify for this position, you should have at least 7 years of experience in product management, with a minimum of 3 years leading enterprise software products. A Bachelor's degree in Business, Marketing, Engineering, or a related field is required. Strong communication and collaboration skills, as well as leadership and decision-making abilities, are also necessary. This is a permanent position with benefits including health insurance and provident fund. The work schedule is based on a UK shift, and the work location is in person.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a Products Sourcing Manager at Glance, an InMobi Group Company, you will have the exciting opportunity to drive business growth and expansion within the Ecommerce/Dropshipping industry. Glance is a consumer technology company that operates disruptive digital platforms including Glance, Roposo, and Nostra, with a focus on delivering innovative and engaging consumer experiences to users worldwide. Your role will involve developing and implementing sourcing strategies to achieve business objectives, negotiating contracts and prices with suppliers, and cultivating partnerships within the e-commerce and dropshipping industry. You will collaborate with the management team to set goals, analyze market trends, optimize revenue streams, and drive strategic initiatives to maximize sales conversion rates and profitability. To be successful in this role, you should possess a Master's degree in Business Administration (preferred), Marketing, or a related field, along with a proven track record of success in business development, sourcing, sales, or partnership management within the e-commerce/dropshipping industry. You should have a strong understanding of e-commerce trends, technologies, and best practices, excellent communication and interpersonal skills, and the ability to think strategically and thrive in a fast-paced environment. At Glance, we value autonomy, innovation, and collaboration. You will have the opportunity to work with a highly capable and ambitious team, make an immediate impact on mission-critical projects, and be supported with daily meals, gym facilities, training opportunities, and tech tools. We encourage a culture of ideation, innovation, and inspiration, and welcome individuals who are passionate, self-motivated, and detail-oriented team players committed to the success of our customers. If you are an entrepreneurial-minded individual with a passion for driving business growth and innovation, we invite you to join us at Glance and be a part of our journey to disrupt consumer experiences and create engaging digital platforms that inspire users around the world. Apply now and be a part of our dynamic team where you can unleash your potential and chase your passion!,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
ahmedabad, gujarat
On-site
Company Overview: Genuin is on a mission to reinvent social interactions by providing a platform for meaningful conversations and connections. Our mobile, video-first platform empowers users to host and engage in discussions on topics they are passionate about, fostering casual learning and community building. We prioritize user control, ensuring an experience free from ads, likes, or follower counts. Our innovative approach includes AI-curated content aggregation and autonomous engagement features to enhance user experience. Position Overview: We are seeking an experienced and strategic Head of Yield Optimization & Strategy to lead our efforts in maximizing revenue through effective pricing strategies, inventory management, and demand forecasting. This leadership role requires a deep understanding of the digital media landscape, data-driven decision-making, and the ability to collaborate across multiple departments to drive profitability. Key Responsibilities: Revenue Optimization: Develop and implement strategies to maximize revenue across Genuins platforms, utilizing data analysis and market insights to inform decisions. Pricing Strategy: Establish dynamic pricing models based on demand patterns, user engagement metrics, and competitive analysis to optimize monetization opportunities. Inventory Management: Oversee the allocation and availability of advertising inventory, ensuring optimal utilization and minimizing underperformance. Demand Forecasting: Analyze historical data and market trends to accurately predict future demand, adjusting strategies proactively to maintain a competitive edge. Cross-Functional Collaboration: Work closely with sales, marketing, product development, and finance teams to align yield strategies with overall business objectives and user experience goals. Performance Analysis: Monitor key performance indicators (KPIs) related to revenue, occupancy rates, and user engagement, providing regular reports and actionable insights to senior management. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform strategic decisions and identify new revenue opportunities. Qualifications: Bachelors degree in Business Administration, Economics, Finance, or a related field; MBA preferred. Minimum of 7 years of experience in yield management, revenue optimization, or a related role within the digital media or technology sectors. Proven track record of developing and implementing successful pricing and revenue strategies. Strong analytical skills with proficiency in data analysis tools and methodologies. Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization. In-depth knowledge of the digital advertising ecosystem, including programmatic advertising, ad exchanges, and real-time bidding. Experience with AI-driven content platforms and understanding of AI applications in media is a plus. Why Join Genuin Be part of an innovative company that is redefining social interaction and community building. Collaborate with a passionate and forward-thinking team dedicated to creating meaningful user experiences. Opportunity to lead and shape revenue strategies in a dynamic and growing organization. Competitive compensation and benefits package. If you are a strategic thinker with a passion for optimizing revenue and driving business growth in the digital media space, we invite you to apply for the Head of Yield Optimization & Strategy position at Genuin Inc.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
coimbatore, tamil nadu
On-site
Senior Finance Manager Relevant Experience: 8 10 years Type: Full-Time Work Mode: Hybrid (3 days in office per week) Salary: Competitive Salary Notice Period: Immediate 60 days Location: Coimbatore Domain: Finance and Accounting Ops/Corporate Finance About Banfico We are seeking a highly motivated and experienced professional to join our team as a Senior Finance Manager. This role will work closely with the accounts team and senior management, playing a critical role in shaping our financial strategy and driving business growth. Position Overview As Finance Lead, you will be responsible for leading all financial aspects of our business, from strategic planning and fundraising to operational finance and team management. This role reports directly to the CEO and serves as a key member of the executive leadership team. Key Responsibilities Leadership Develop and execute comprehensive financial strategies aligned with company goals in close partnership with the management. Provide financial insights and recommendations to the executive team to drive business decisions Support fundraising initiatives, including private equity negotiations and investor relations under the guidance of consultant CFO Establish financial metrics and KPIs to measure business performance Lead and develop a team of 5 finance professionals across multiple regions Build a high-performing finance function that supports business growth Foster a culture of accountability, innovation, and continuous improvement Provide mentorship and professional development opportunities Financial Operations & Management Oversee all financial operations across our 5 global locations Manage financial reporting, forecasting, budgeting, and planning processes Ensure compliance with local and international financial regulations and coordinate the work through regional consultant accountants/auditors. Implement robust financial controls and risk management frameworks Revenue & Cost Management Develop strategies to optimize revenue streams and improve profit margins Implement cost management initiatives to drive operational efficiency Analyse pricing strategies and business models to maximize profitability Collaborate with sales and product teams on revenue growth opportunities Qualifications Required 8+ years of progressive finance experience, with at least 5 years in senior financial leadership roles Experience in SaaS/fintech industries, preferably with international operations Strong understanding of fundraising strategies and investor relations Proven track record of financial strategy development and execution Experience managing finance teams across multiple locations Advanced degree in Finance, Accounting, or Business Administration Professional certification (CA, CPA, ACCA, or equivalent) Preferred Previous experience in high-growth startups Knowledge of subscription-based (ARR) business models Experience with private equity and venture capital fundraising International experience across multiple markets Strong technology acumen and experience with financial systems Benefits Competitive Salary. 100% of CTC is Fixed. Free medical insurance for dependants, including parents (Annual cover of INR 5L) outside the CTC Flat hierarchy with an open, equitable, and inclusive work culture Hybrid work (3 days/week at the office),
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
Job Description: Empact Solutions Private Limited, a rapidly expanding company specializing in IT Infrastructure, System Integration, and Professional Services (L1, L2, and L3 technical support), is seeking a dedicated Business Development Manager to join our team. Established in 1999 and headquartered in Kolkata, our company provides modern, innovative, customized, and sustainable solutions to businesses in eastern India. We are committed to enhancing business operations by offering premium IT products, resources, and services, including security monitoring to tackle network protection challenges. As a Business Development Manager (BDM) at Empact Solutions Private Limited, you will play a pivotal role in the growth and success of the business. This full-time, on-site position based in Kolkata requires a proactive individual with a passion for identifying new business opportunities, nurturing customer relationships, and devising strategies to drive business expansion. Your responsibilities will encompass various tasks such as prospecting, market research, proposal preparation, client meetings, and collaboration with internal teams to ensure customer satisfaction and achieve business objectives. To excel in this role, you must possess strong skills in Business Development, Sales Strategy, and Market Research. Experience in Client Relationship Management and Customer Service is essential, along with outstanding communication, negotiation, and presentation abilities. Proficiency in strategic planning and revenue optimization will be key to your success. The role demands the flexibility to work both independently and collaboratively within a team environment. While familiarity with the IT infrastructure industry is advantageous, candidates with a Bachelor's degree in Business, Marketing, or a related field are encouraged to apply. Join us at Empact Solutions Private Limited and contribute to our mission of delivering top-notch IT solutions while driving business growth and customer success.,
Posted 3 weeks ago
5.0 - 8.0 years
25 - 40 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Hybrid
Manager (Pricing, Strategy) About us The position in discussion is with the Deal Advisory team at KPMG Global Services (KGS), which is KPMGs global delivery centre and is an integral part of the firms strategy to enhance innovation, build scalability, and improve profitability, globally. KGS Deal Advisory Group is a team of 1500+ professionals, majority based in Gurgaon. KGS DA has been providing solutions to KPMG member firms globally. Leveraging insights and applying best practices, the team helps create customized approaches to M&A transactions. The team’s capabilities include Corporate Finance, Transaction Services, Strategy, Business Modeling, Accounting Advisory Services, Deal Advisory Research and Benchmarking About the team The Strategy team works with C-level Executives to identify, structure and solve their most critical strategic issues across the economic and transaction cycles. As part of a fast-paced and dynamic group, our consultants offer strategic advice on financial, business and operating models to corporate, public sector and private equity clients. KGS Strategy team in India is organized by sectoral and functional capabilities to provide practical and actionable recommendations that can be delivered by the client in a cost-effective manner, both in a deal and non-deal environment. Key member firms with which KGS Strategy team works include KPMG UK and KPMG US. About the role Within the Strategy team we have an established Pricing strategy practice, serving number of sectors including retail, consumer goods, healthcare, pharmaceuticals, transport and industrial manufacturing sectors serving US, and other international clients. We work with C-level executives to identify, structure and solve their most critical strategic issues related to deal strategy, and growth strategy. KPMG’s Pricing strategy practice is a specialised team focussed on solving pricing and revenue optimisation problems for its clients using data and analytics techniques to deliver a sustainable solution which can deliver both short- and long-term margin improvements. As a team, we are a group of bright committed individuals who are passionate about delivering fantastic client work, solving complex data related problems, investing our time in acquiring new analytical skills, and having fun both inside and outside of work. Responsibilities: We are recruiting for a Manager with Pricing / Data Analytics experience. The role is currently part of KPMG’s Pricing Strategy team based in India that works closely with KPMG US and includes following core responsibilities: Working collaboratively with client staff and management, often working in joint teams at client sites, in the development and delivery of pricing solutions/ recommendations Understand client system and data structures and designing and executing data intensive analysis to support development of evidence-based insights Experience in leading a project team of 3-4 pricing professionals, setting clear goals, providing guidance and direction, and fostering collaboration and teamwork Ability to develop and maintain strong relationships with clients, stakeholders, and cross-functional teams to drive pricing initiatives and ensure successful implementation Managing engagement work-streams and analysis, including defining deliverables, setting timelines, and develop high quality output, taking responsibility for teams when required Implementation of solutions/tools in client environment and train client to implement new approach and appropriate tools Planning and undertaking primary and secondary research to develop insights for clients Developing business cases and business plans underpinned by robust analysis in support of strategic initiatives Contributing to the delivery and presentation of client deliverables. Being involved in business development activity, showing initiative in building relationships with clients during engagements and while at client site Team management and performance management for 4-5 members across levels Drive the team commercial goals to achieve target hours and penetration working the onshore stakeholders Develop and maintain right team culture by bridging the gap between Senior Management and Junior Team members Contributing to thought leadership and knowledge management to support practice development Required qualifications: Education/professional qualifications: MBAs/ B. tech/ B.E. from a leading Indian/International educational institution Extensive professional experience (minimum of 6-8 years) in strategy or analytics roles, acquired from corporate positions, analytic boutique firms, or strategic consulting firms Minimum of 3 years of specific experience in pricing strategy and revenue optimization, handling complex pricing problems and developing effective strategies Required key Skills: Experience in business research and data analytics with strong understanding of databases and data manipulation (Data cleansing, aggregation and summary) Experience using economic modelling and analysis by using tools such as Alteryx, PowerBi, Tableau, Python, SQL, etc. Proven ability to identify complex pricing problems, develop innovative solutions, and implement effective pricing strategies to drive business growth and profitability In-depth understanding of pricing methodologies, including value-based pricing, cost-based pricing, competitive pricing, dynamic pricing, and pricing optimization. Good to have hands-on experience in developing Python codes (using IDEs like Spyder, Jupyter, etc.) and working with python libraries Pandas, Numpy, Scipy etc. Understanding of machine learning techniques and practical experience of applying these techniques for commercial solving purposes Experience in designing/implementing machine learning models for pricing applications including but not limited to price elasticity models, Forecasting, customer segmentation, linear regression, logistic regression, random forest etc. Experience of working on end-to-end data science pipeline: problem scoping, data gathering, EDA, modelling, insights, visualizations, monitoring and maintenance Existing knowledge and/or ability to learn new data management tools and implement in live projects Strong numerical, analytical and strategic thinking skills - able to demonstrate how one supports the other - and sound commercial acumen Ability to drive through to an outcome in circumstances of complexity and ambiguity Flexibility to adapt to a variety of different engagement types, working hours and work environments and locations Strong verbal and written communication skills to effectively present insights and recommendations to clients and stakeholders
Posted 3 weeks ago
10.0 - 15.0 years
15 - 20 Lacs
Mumbai
Work from Office
Are you a results-driven hospitality leader with a proven record of managing multi-property hotel operations and building high-performance teams We are looking for a General Manager Operations & Sales to lead two established properties in Mumbai and also take charge of launching and stabilizing a new resort in Lonavala. The ideal candidate will be hands-on, guest-obsessed, and operationally sharp. Key Responsibilities Build and lead multifunctional teams across both properties Design SOPs and ensure cross-departmental compliance Plan and oversee all operations: F&B, Front Office, Housekeeping, Security, Maintenance, Admin Lead sales, CRM, and direct booking initiatives Develop marketing campaigns to reduce OTA dependence Drive guest engagement, customer satisfaction, and repeat business Own revenue planning, budget compliance, and P&L performance Coordinate directly with the Board of Directors on key reviews What Were Looking For -10-15 years in hotel operations and sales, with at least 3 years in a similar GM or Cluster Head role -Strong leadership in setting up or running multiple hotel properties -Deep experience in guest-focused initiatives, CRM, and SOP development -P&L ownership and budget planning capabilities -Hands-on involvement in team training, sales planning, and revenue optimization -Based in or willing to relocate to Mumbai; must travel to Lonavala frequently
Posted 1 month ago
15.0 - 17.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Overview Jio World Centre, located in Mumbai's bustling Bandra Kurla Complex, is an iconic business, commerce, and cultural hub in India. Conceived by Nita M. Ambani, the centre spans 18.5 acres and features the Jio World Convention Centre, the musical Fountain of Joy, and more, providing a world-class retail, cultural, and dining experience. As a multifaceted development, it harmoniously blends international design with Indian tradition. Job Overview The Lead Food & Beverage will be responsible for overseeing the operational aspects of all F&B outlets within NMACC, ensuring seamless service delivery, operational efficiency, and financial success. This role will focus on managing the Arts Caf, Theatre Concessions, Theatre Caf, The Bar, and related events within NMACC. The incumbent will lead a team of outlet managers and assistant managers to drive guest satisfaction, revenue growth, and cost control, while ensuring adherence to NMACCs brand standards and compliance with food safety regulations. Qualifications and Skills Graduation in Hotel/Hospitality Management Minimum 15 years of F&B operations experience, with at least 5 years in a managerial role overseeing multiple outlets. Proven track record in managing P&L responsibility, revenue optimization, and cost control for high-end hospitality venues. Strong experience in handling high-volume F&B operations (concessions, caf, bars, and events) in a luxury hospitality or cultural venue setting. Exposure to event-based food service (e.g., theatre, stadium, concert hall F&B operations). Hands-on experience with MS Office, POS & inventory management systems (e.g., Micros, Infrasys or similar platforms). Experience in developing innovative F&B concepts aligned with arts and culture environments. Roles and Responsibilities Operational Excellence & Guest Experience - Oversee daily operations across multiple F&B outlets, ensuring smooth service execution, maintaining high guest satisfaction, and upholding brand standards. Revenue & Profitability Management - Take full P&L responsibility, optimize food and beverage costs, drive revenue growth through pricing strategies, and implement cost control measures. Team Leadership & Development - Lead, train, and mentor outlet managers and assistant managers, fostering a high-performance culture focused on service excellence and efficiency. Event Execution & Coordination - Collaborate with internal teams to deliver seamless food and beverage service for theatre performances, special events, and private functions at NMACC. Compliance & Quality Assurance - Ensure adherence to local food safety regulations, hygiene standards, and operational SOPs while maintaining compliance with company policies and brand expectations. Success Metrics (Top KPIs) 1.Guest Satisfaction Score (NPS & Online Reviews): Maintain high ratings and positive feedback across all outlets. 2.Revenue Growth & Outlet Profitability: Achieve set financial targets and drive incremental revenue through upselling and strategic pricing. 3.Food & Beverage Cost Control: Maintain targeted cost percentages while minimizing wastage and improving procurement efficiency. 4.Employee Engagement & Retention: Improve team morale, reduce attrition, and develop career pathways for high-performing employees. 5.Operational Efficiency Metrics: Reduce service turnaround time, optimize table turnover rates, and improve process efficiency across all outlets. Functional / Behavioral competencies required to execute the role F&B Operations Management & Multi-Outlet Oversight Budgeting, Forecasting, & Financial Acumen Team Leadership & People Management Customer Experience Enhancement & Service Excellence Compliance, Food Safety, and Hygiene Standards Strong Decision-Making & Problem-Solving Abilities Effective Communication & Stakeholder Management Adaptability & Crisis Management High Attention to Detail & Process Orientation Leadership Presence & Ability to Inspire Teams
Posted 1 month ago
12.0 - 17.0 years
2 - 6 Lacs
Bengaluru, Karnataka, India
On-site
The Director of Rooms is responsible for overseeing all aspects of the Rooms Division, ensuring exceptional guest experiences and operational efficiency. This role requires a strategic leader with extensive experience in hotel management, particularly in managing front office and housekeeping operations. Responsibilities Oversee the daily operations of all room-related departments, including front office, housekeeping, and guest services. Develop and implement strategies to enhance guest satisfaction and improve room occupancy rates. Manage room inventory and pricing strategies to maximize revenue. Lead, mentor, and train the Rooms Division team to ensure high performance and exceptional service standards. Coordinate with other departments to ensure seamless guest experiences throughout their stay. Monitor and analyze room sales and occupancy reports to identify trends and opportunities for improvement. Ensure compliance with health and safety regulations and hotel policies. Skills and Qualifications Bachelor's degree in Hospitality Management or related field; Master's degree is a plus. 12-17 years of experience in hotel operations, with a significant focus on rooms division management. Strong knowledge of hotel management software and PMS systems. Excellent leadership and team management skills. Outstanding customer service skills with a focus on guest satisfaction. Strong analytical and problem-solving abilities. Effective communication and interpersonal skills, both written and verbal. Ability to work in a fast-paced environment and manage multiple priorities.
Posted 1 month ago
6.0 - 8.0 years
30 - 40 Lacs
Bengaluru
Work from Office
Aster DM Healthcare is seeking a Senior Manager to lead a team focused on Commercial Excellence. The ideal candidate will be a Chartered Accountant (CA) with 6-8 years of experience in FP&A, preferably in healthcare. This role will oversee the revenue and cost efficiency strategies for the hospital business, driving financial performance and commercial growth. Key Responsibilities Lead Revenue & Cost Efficiency Initiatives : Oversee the analysis and optimization of hospital revenue streams (patient billing, insurance claims) and manage operational expenses. Develop and implement strategies to improve revenue capture, pricing, and cost control across hospital operations. Financial Strategy Development : Formulate and lead the implementation of financial strategies to enhance profitability, operational efficiency, and long-term commercial sustainability. Provide actionable insights and recommendations to senior leadership based on financial performance analysis. Budgeting & Forecasting Leadership : Lead the budgeting and forecasting process for hospital revenue and expenses, ensuring accuracy and alignment with organizational objectives. Ensure continuous monitoring and adjustment of financial plans based on changing business needs. Team Leadership & Collaboration : Manage and mentor the FP&A team, fostering a collaborative environment. Collaborate with hospital operations, senior management, and other departments to drive commercial excellence initiatives. Performance Reporting & Analysis : Deliver high-level financial reports to senior leadership, tracking key performance metrics on revenue and costs. Lead variance analysis and guide corrective actions to improve financial outcomes. Qualifications: Education : Chartered Accountant (CA). Experience : 6-8 years in FP&A, with a strong focus on revenue optimization and cost efficiency, ideally in the healthcare sector.
Posted 1 month ago
10.0 - 15.0 years
10 - 15 Lacs
Panjim, Goa, India
On-site
Assists in leading the property s segmented sales effort (eg, group, transient, association, corporate, etc) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Yamunanagar, Haryana, India
On-site
Assist in leading the property's segmented sales efforts (e.g., group, transient, association, corporate) by supporting the implementation of sales strategies aimed at achieving segment and overall property revenue goals, while ensuring guest and employee satisfaction. Manage day-to-day sales activities with a focus on cultivating long-term, value-based customer relationships and meeting personal booking targets. Key Responsibilities Developing & Executing Sales Strategies Collaborate with sales leadership to understand and effectively implement sales strategies for assigned segments. Assist in developing and sustaining aggressive solicitation programs to increase business. Support management in creating and executing sales plans addressing revenue targets, customer acquisition, and market positioning. Help develop and implement both internal and external promotional activities. Maximizing Revenue Demonstrate positive, aggressive leadership to maximize revenue potential by meeting personal booking goals. Recommend booking goals for sales team members to optimize performance. Managing Sales Activities Approve catering space releases to maximize revenue in the absence of a Business Evaluation Manager. Participate in sales calls to acquire new business and close deals alongside sales team members. Handle operational aspects of booked business, including generating proposals, writing contracts, and managing customer correspondence. Analyzing & Reporting on Sales and Financial Data Analyze market data using sales systems to support strategies that meet financial room and catering targets. Assist Revenue Management with accurate six-period revenue projections. Review sales, catering, and guest satisfaction reports to identify improvement opportunities. Ensuring Exceptional Customer Service Lead by example in guest hospitality and customer service, fostering positive guest relations. Interact with guests to collect feedback on product quality, service levels, and event execution. Conduct pre- and post-event meetings to assess satisfaction and areas for enhancement. Empower employees to deliver excellent customer service and provide constructive feedback. Incorporate guest satisfaction metrics in department meetings to drive continuous improvement. Ensure implementation of customer recognition programs throughout the Sales department. Adhere to company Customer Service Standards and property Brand Standards daily. Understand customer needs to recommend suitable features and services, fostering loyalty. Building Successful Relationships Develop and maintain strong relationships with key internal and external stakeholders. Collaborate with off-property sales channels (Event Booking Center, Market Sales, GSO) to align sales efforts and avoid duplication. Coordinate with Human Resources, Engineering, and Loss Prevention to ensure compliance with relevant regulations and union requirements. Represent the property at customer events, trade shows, and sales missions to build and sustain key customer and partner relationships. Candidate Profile Education & Experience: Option 1: 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field + 3 years sales/marketing experience. Option 2: 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field + 1 year sales/marketing experience.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
Posted 1 month ago
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