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1.0 - 5.0 years
0 Lacs
chandigarh
On-site
As a team member at Sindhi Sweets Outlet, located at Amayra Emporio in Kharar, Punjab, your primary responsibility will be to provide exceptional customer service. You will warmly greet customers, address their product inquiries, and assist them in placing orders to ensure a satisfactory experience. Additionally, you will manage transactions by processing discounts, coupons, and promotional offers during the checkout process. Your role will also involve preparing takeout orders and packaging them appropriately for customers. Furthermore, you will be responsible for handling reservation bookings, confirming them as needed, and performing end-of-day procedures such as closing the register, cash counting, and maintaining accurate transaction records. To excel in this role, basic computer literacy is essential, as you will be required to operate point-of-sale systems for transaction processing and record-keeping. Attention to detail is crucial, especially during peak hours, to accurately handle cash and perform calculations swiftly. Effective verbal communication skills are also important for engaging with customers in a friendly and professional manner. While prior experience in customer service or cashier positions is preferred (1 year preferred), we encourage freshers to apply. For candidates relocating from outside the company or location, accommodation assistance will be provided. This is a full-time, permanent position suitable for freshers. The work schedule includes day and morning shifts, with additional benefits such as food provision, health insurance, and Provident Fund. Performance bonuses and yearly bonuses are also offered to recognize and reward your contributions to the team. If you are interested in joining our team, please share your CV directly to 7719588838. We look forward to welcoming dedicated individuals who are passionate about delivering excellent service to our valued customers.,
Posted 21 hours ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
The job involves identifying potential clients and maintaining good relationships with officials and representatives of Tour operators and Travel agents. You will be required to develop sales strategies, create action plans, and attend meetings and travel shows to maximize sales success. Managing reservations and booking requests from customers is a key responsibility, along with providing excellent customer service by addressing inquiries and resolving issues related to reservations. You will handle incoming reservation requests via phone, email, or online platforms, confirm reservations, and send confirmation details to customers. Additionally, maintaining accurate records of reservations and customer information is essential. This is a full-time position with benefits such as a flexible schedule, food provided, and Provident Fund. The ideal candidate should have at least 1 year of total work experience. The work location is in person.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing and processing room reservations for guests at IBFW Hospitality Pvt. Ltd. in Mumbai - Vile parle. Your main tasks will include responding to reservation inquiries via phone, email, and online platforms, providing accurate information about room availability, rates, and hotel facilities, and confirming, modifying, or canceling bookings according to guest requests. It is crucial to collaborate effectively with the front office and housekeeping teams to ensure smooth guest arrivals and meet special requests. Additionally, you will maintain up-to-date records of all reservations, cancellations, and modifications and provide excellent customer service by addressing guest queries and resolving issues promptly. Furthermore, generating daily and periodic reservation reports for management review, upselling hotel services and facilities to maximize revenue, and ensuring compliance with company policies and procedures throughout the reservation process will be part of your responsibilities. Staying informed about hotel promotions, packages, and local attractions to assist guests effectively is also essential. This role offers you the opportunity to contribute to the overall success of IBFW Hospitality Pvt. Ltd. while providing exceptional service to guests and maximizing revenue through effective reservation management. Please note that the job responsibilities mentioned above are not limited to this and may involve additional tasks as required.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
rajasthan
On-site
As the Front Office Manager, you will be responsible for overseeing all front office operations to ensure the highest standards of guest service and satisfaction. Your role will involve managing the front desk, concierge, bell desk, and reservations team, coordinating staff performance, and maintaining smooth daily operations. The ideal candidate for this position will possess strong leadership skills, excellent communication abilities, and a genuine passion for hospitality. Your key responsibilities in this role will include ensuring a seamless check-in and check-out process, promptly and professionally handling guest concerns and complaints, overseeing reservation management and room assignment, monitoring front office operations for efficiency and quality standards, and maintaining up-to-date knowledge of room rates, packages, and promotions. Additionally, you will be responsible for training, evaluating, and scheduling front office staff, coordinating with housekeeping and maintenance for room readiness, generating front office reports and occupancy forecasts, implementing and maintaining standard operating procedures (SOPs), managing budgets, and controlling costs for front office operations, as well as ensuring compliance with health, safety, and hotel policies. To excel in this position, you should possess excellent communication and interpersonal skills, strong problem-solving and decision-making abilities, and the capacity to handle high-pressure situations calmly and effectively. Flexibility with work hours, including nights, weekends, and holidays, is also required. This is a full-time, permanent position that requires in-person work at the designated location. If you are interested in this opportunity, please contact the employer at +91 7972668469.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
ludhiana, punjab
On-site
As a Front Desk Receptionist, your main responsibility is to ensure a pleasant and smooth experience for our guests from the moment they arrive. You will greet guests warmly, provide information on check-in and check-out procedures, and handle reservations, cancellations, and modifications through various communication channels. Additionally, you will assign rooms based on guest preferences and availability, process check-ins and check-outs efficiently, and address guest inquiries, complaints, and feedback in a professional manner. Collaboration is key in this role, as you will work closely with the housekeeping and maintenance departments to ensure that rooms are ready for guests. Keeping the front desk area clean and orderly is essential, as is monitoring guest arrivals and departures while maintaining security and confidentiality at all times. Your knowledge of the hotel, local attractions, transportation, and dining options will also be crucial in providing guests with the information they need to make the most of their stay. This is a full-time position with a day shift schedule that requires you to work in person at our location. If you are a customer-oriented individual with excellent communication skills and a passion for hospitality, we invite you to join our team as a Front Desk Receptionist.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As an integral part of the restaurant team, you will be responsible for assisting in the daily operations to ensure a high standard of service, ambiance, and guest satisfaction. Your role will involve supervising and guiding the restaurant team throughout breakfast, lunch, and dinner service periods. It is essential to maintain warm, personalized guest interactions that reflect our heritage hospitality values. In addition to overseeing guest interactions, you will handle feedback, special requests, and service recovery with professionalism and a proactive approach. Collaboration with culinary and stewarding teams is crucial to ensure seamless operations, including monitoring inventory, requisitions, and maintaining proper mise en place for all meal periods. Maintaining cleanliness, hygiene, and compliance with safety regulations in the dining area is a key aspect of this role. You will also provide support to the Restaurant Manager by assisting in scheduling, team training, and conducting performance reviews. Furthermore, you will be involved in tasks such as reservations, table management, and hosting special dining events or heritage storytelling dinners. This position is full-time and permanent, with benefits including food provision, health insurance, paid sick time, and paid time off. The work location is in person, and you will play a vital role in upholding the standards of excellence in our restaurant operations.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a hotel staff member, you play a crucial role in ensuring the smooth and efficient operation of the hotel. Your responsibilities include taking reservations, cleaning guest rooms, planning events, and maintaining the building. You will be responsible for all check-in and check-out tasks, managing online and phone reservations, and registering guests by collecting necessary information such as contact details and stay dates. Upon guests" arrival, it is your duty to welcome them and assign rooms, providing them with information about the hotel, available rooms, rates, and amenities. In case of any complaints from clients, you should address them promptly and professionally. Collaboration with the housekeeping staff is essential to ensure that all rooms are clean, tidy, and fully furnished to meet guests" needs. Additionally, you will be required to confirm group reservations and organize personalized services for VIP customers and event attendees, such as wedding guests. An important aspect of your role is to upsell additional facilities and services when appropriate, aiming to enhance the overall guest experience. Your dedication and customer service skills are essential in creating a welcoming and comfortable environment for all guests at the hotel.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
navi mumbai, maharashtra
On-site
The job involves supporting ILIF Hotels" multi-property booking system as a reservation & operations intern. Your responsibilities will include managing incoming calls to ensure prompt guest communication, responding to booking queries via phone and email, maintaining reservation records, coordinating with on-ground teams for seamless guest experiences, and achieving targets by ensuring timely responses and zero missed calls. ILIF Hotels and Resorts is a hotel chain based in Maharashtra with a network of about 50 franchised and leased hotels, resorts, and vacation properties. The properties range from upscale to economy and are strategically located near sightseeing places. The chain maintains quality standards by offering amenities such as a swimming pool, Wi-Fi, an in-house restaurant, CCTV surveillance, and more.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a dedicated Events Coordinator, your primary responsibility will be to provide compelling communication to potential guests, showcasing our brand, facility, and menu offerings. You will engage with prospective clients, addressing queries, alleviating concerns, and securing commitments through signed contracts and necessary deposits. Your role will involve conducting meetings with guests to showcase our facilities, curate menus, and offer additional services such as audio/visual setups and entertainment options. You will be tasked with developing agreements, menus, and event orders to ensure seamless execution. It will be your duty to enter events into the Open Table reservation system, reviewing the event schedule with the host to guarantee accurate planning. Collaborating closely with the Chef, you will coordinate event menus to maintain proper inventories and ensure item availability. On event days, you will coordinate with managers and servers to set up the rooms according to guest specifications, exceeding their expectations. Additionally, you will greet all parties upon arrival, reviewing arrangements, and introducing them to the Manager on Duty and lead server. Throughout events, you will oversee the execution, ensuring timely service and complete guest satisfaction. Following each event, you will conduct a post-event follow-up to assess the guest experience and explore possibilities for repeat bookings. Your role will also involve processing banquet checks and related documents in adherence to established accounting policies. Upholding a professional appearance as per the Employee Handbook guidelines is essential. With an in-depth understanding of all food and beverage menus and Fire Marshal requirements, you will manage all aspects of Conference and Banquet operations to achieve revenue targets. Utilizing historical data and statistical insights, you will drive the department towards its revenue goals. You will be responsible for achieving budget targets for Banqueting and catering, focusing on assigned corporate accounts. Additionally, you will play a crucial role in preparing comprehensive orientation programs for new staff, ensuring they are well-equipped to deliver exceptional service.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
kozhikode, kerala
On-site
As an intern at our newly established travel agency, you will be responsible for providing global visa support to clients by assisting them with visa applications, documentation, and requirements. You will also be tasked with booking tickets for flights, trains, and other modes of transportation based on client preferences. Your role will involve planning and organizing holiday packages by curating travel itineraries, selecting destinations, and coordinating logistics. Additionally, you will be responsible for making reservations for flights, accommodations, and activities to ensure a hassle-free travel experience for our clients. As part of your responsibilities, you will offer travel advice to clients by guiding them on destinations, travel regulations, and best practices. You will play a key role in ensuring a smooth and enjoyable experience for clients by managing bookings, handling inquiries, and providing support throughout their journey. We are located on CH Bridge, Calicut, and are committed to providing seamless travel experiences for our clients. Our agency specializes in global visa services, holiday packages, ticket bookings, and comprehensive travel solutions. As we continue to expand, we look forward to future business growth and new opportunities in the travel industry. Join us in creating unforgettable travel experiences for our clients.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
ooty, tamil nadu
On-site
The Front Office Manager plays a crucial role in the hospitality industry, particularly at a resort in Ooty, Tamil Nadu. As the Front Office Manager, you will be entrusted with the responsibility of supervising all front desk operations to ensure exceptional guest experiences. Your primary focus will be on managing the front office team, handling guest check-ins and check-outs, reservations, and overall guest satisfaction while upholding high service standards at the resort. Your key responsibilities will include overseeing front office operations to facilitate smooth check-ins and check-outs, warmly greeting guests and efficiently addressing their inquiries, requests, and complaints. You will be expected to collaborate closely with housekeeping and other departments to fulfill guest requests, ensuring a seamless guest experience from arrival to departure. Additionally, your role will involve team management, where you will train, supervise, and mentor front office staff such as receptionists, bellboys, and concierge. By scheduling daily tasks and motivating the team to provide outstanding guest service, you will play a pivotal role in monitoring staff performance and offering feedback for improvement. Revenue management will also be a crucial aspect of your responsibilities, as you manage room reservations, availability, and rate structures. By coordinating with sales and marketing teams to maximize occupancy and revenue, as well as monitoring and enhancing online and direct booking performance, you will contribute significantly to the resort's operational efficiency. Ensuring compliance with resort policies, safety regulations, and standard operating procedures will be imperative, along with maintaining accurate records of guest check-ins, check-outs, and billing. By implementing and improving front desk procedures for enhanced efficiency, you will optimize customer relations and brand management to uphold high hospitality standards and a strong brand image. To excel in this role, you should possess a Bachelor's degree or diploma in Hotel Management / Hospitality Management, along with at least 4 years of experience in front office operations, preferably in a resort or luxury hotel. Strong leadership, communication, and problem-solving skills are essential, as well as proficiency in hotel management software such as IDS. Your ability to handle high-pressure situations with professionalism, excellent organizational and multitasking abilities, and fluency in English, Hindi, and Kannada will be advantageous. In return for your contributions, you can expect a competitive salary, incentives, accommodation, meals, and career growth opportunities within the resort. This full-time, permanent position offers benefits such as food, paid time off, performance bonuses, yearly bonuses, and a day or night shift schedule based on operational requirements. If you are ready to take on this challenging and rewarding role as the Front Office Manager at a prestigious resort, we encourage you to speak with the employer at +91 8838917193 to explore this exciting opportunity further.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The job involves interacting with guests in a warm and friendly manner upon arrival, providing a welcoming atmosphere, assisting with reservations, seating arrangements, and special requests, and ensuring guest satisfaction throughout their dining experience. You will handle guest inquiries and complaints with empathy and efficiency, striving to resolve issues and provide information about the menu, specials, and restaurant policies. Anticipating guest needs and exceeding their expectations will be key. You will manage reservation systems, ensure accurate booking information, and coordinate with the front-of-house team to accommodate guest preferences and special requests. Additionally, you will assist in planning and executing special events, private parties, and group bookings, working closely with the management team to ensure smooth handling of all event details. Collecting and documenting guest feedback to identify areas for improvement, collaborating with the restaurant management team to implement enhancements based on feedback, and maintaining clear and effective communication with both guests and restaurant staff are essential responsibilities. You will also be responsible for relaying important information between guests and the kitchen or service team as needed, maintaining and updating guest records, assisting with reporting and analyzing guest feedback, and supporting continuous improvement efforts. This is a full-time, permanent position with benefits including a flexible schedule, health insurance, paid time off, and a provident fund. The work schedule may include day shifts and rotational shifts, with additional benefits such as performance bonuses and shift allowances. The work location is in person.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
As a team member in our restaurant, your main responsibilities will include interacting with guests, providing excellent customer service, managing reservations, coordinating events, collecting feedback for improvement, maintaining clear communication, and handling administrative tasks. You will be expected to greet guests warmly, assist with reservations and special requests, and ensure their satisfaction throughout their dining experience. Handling guest inquiries and complaints with empathy and efficiency will be crucial, as well as providing information about the menu and restaurant policies. Anticipating guest needs and exceeding their expectations is a key part of the role. Managing reservation systems accurately, coordinating with the front-of-house team, and assisting in event planning and execution are also important aspects of the job. Collecting and documenting guest feedback to identify areas for improvement and collaborating with the management team to implement enhancements based on this feedback is essential. Maintaining clear and effective communication with both guests and restaurant staff, as well as handling administrative tasks such as updating guest records and assisting with reporting and analyzing guest feedback, will be part of your daily routine. This is a full-time, permanent position with benefits including a flexible schedule, food provided, paid time off, and provident fund. The work schedule will include day shifts and rotational shifts, with performance bonuses and yearly bonuses available. The work location is in person, at our restaurant.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
udaipur, rajasthan
On-site
As a Travel Consultant, you will be responsible for designing itineraries, costing, making hotel bookings, arranging visas, and more to provide exceptional inbound and outbound holiday packages to customers. Your role involves handling customer inquiries, following up with clients, and ensuring the highest level of customer satisfaction. You will need to customize existing holiday packages or create new ones based on the specific needs of each customer. Researching suitable holiday destinations to enhance our portfolio and presenting recommendations to customers while addressing any travel accessibility concerns will be part of your daily tasks. Collaborating with tour operators to ensure customer requirements are met and managing reservations, operations, and negotiations will be crucial for success in this role. You will also handle operational duties such as air and land arrangements, ticket bookings, and creative planning of itineraries. In addition, you will be responsible for managing the reservations process to meet guest budgets, collecting deposits and balances, and utilizing promotional techniques to sell itinerary tour packages through various online channels. Handling unexpected issues and complaints, as well as staying updated on tourism trends by attending conferences and webinars, are also key aspects of this position. Requirements: - Proven experience as a travel consultant - Proficiency in traveling software and computer reservations systems - Excellent English language skills - Strong sales abilities and customer-oriented approach - Knowledge of various travel areas (domestic/international, business/holidays, group/individual) - Effective communication and persuasion skills - Ability to handle crisis situations - Degree in Hospitality, Travel, Tourism, Business, or related field - Candidates with personal travel experience preferred This is a Full-time or Part-time position with benefits such as a flexible schedule and leave encashment. The work location is in person, and candidates must be able to commute to Udaipur, Rajasthan, or relocate there before starting work. A Higher Secondary (12th Pass) education is required, along with at least 1 year of work experience in the field. If you meet the requirements and are passionate about providing exceptional travel experiences to customers, we encourage you to apply for this exciting opportunity as a Travel Consultant.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
You will be responsible for managing the front desk area and ensuring smooth operations of the front office. Your role will involve greeting guests, handling check-ins and check-outs, managing reservations, and providing excellent customer service. Additionally, you will be responsible for handling phone calls, responding to guest inquiries, and resolving any issues or complaints promptly. Your tasks will include greeting guests warmly and professionally upon their arrival, managing guest check-ins and check-outs efficiently, and providing accurate information about hotel services and amenities to guest inquiries. You will also be expected to address guest complaints and resolve any issues to ensure guest satisfaction. Making reservations and managing room assignments will be part of your responsibilities as well. In terms of administrative tasks, you will be required to perform various front office duties effectively to ensure the smooth functioning of the hotel operations. This is a full-time, permanent position, and the work location will be in-person at Guruvayur, Kerala. You should have the ability to reliably commute or be willing to relocate before starting work. The shift availability includes day shift, night shift, and overnight shift, with day shift being preferred. Additionally, food will be provided as a benefit for this position.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
chandigarh
On-site
You should have a minimum of 1-2 years of experience in the hotel industry as a Front Office Associate. Your main responsibilities will include greeting and welcoming guests upon arrival in a warm and friendly manner. You will also assist guests with check-in and check-out procedures to ensure a smooth experience. Addressing guest inquiries, requests, and complaints promptly and professionally is crucial. Additionally, you will be responsible for managing room reservations, which includes booking, modifying, and canceling reservations as needed. Effective communication with other hotel departments such as housekeeping and maintenance is essential to ensure that guest needs are met efficiently. It will be your duty to report any suspicious activities or safety concerns to the management immediately. This is a full-time position with benefits such as food provided. The work schedule will be based on rotational shifts. Proficiency in Hindi and English is preferred for this role. The work location will be in person.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The role involves answering telephones and addressing inquiries from clients and participants. You will be responsible for creating, compiling, and exporting databases containing all information for each event. Additionally, you will play a crucial role in planning convention center events and creating budgets while allocating funds accordingly. Taking reservations for booths and speaking engagements, processing end-of-day reports, and managing invoices from vendors will also be part of your duties. Moreover, you will be required to inspect public areas before events and coordinate with the custodial staff. Promoting brand image and awareness through social media platforms and establishing connections with local media outlets, online and offline, are also key responsibilities within this role. This is a full-time, permanent position with a flexible schedule allowing you to work from home. The job operates on a day shift schedule and offers performance bonuses as well as yearly bonuses. The ideal candidate should have at least 1 year of total work experience. The work location is in person.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You are looking for a Hotel & Restaurant Booking Consultant to join our team in Coimbatore, Tamil Nadu. With 12 years of experience, you will be responsible for managing reservations, handling customer queries, and coordinating with hotel and restaurant partners. Fluent communication in Tamil and English is a must for this role. Your key responsibilities will include handling bookings for individual and corporate clients, understanding client preferences, coordinating with hotels and restaurants, responding to inquiries, maintaining knowledge of local and outstation options, managing booking records, and ensuring excellent customer service. To excel in this role, you should have 1 to 2 years of experience in hospitality, travel, or customer service, fluency in Tamil, strong English communication skills, familiarity with reservation tools, multitasking abilities, attention to detail, and a customer-first approach. Basic knowledge of popular hotels and restaurants in Tamil Nadu & South India would be advantageous. We offer a competitive salary and incentive structure, opportunities for growth in the travel and hospitality sector, a supportive team environment, and training opportunities. Additionally, benefits include cell phone reimbursement, health insurance, leave encashment, and Provident Fund. This is a full-time, permanent position with day shift hours and an in-person work location. If you are ready to take on this exciting opportunity and contribute to our team, we look forward to receiving your application.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Dining Ambassador at our establishment, you will play a crucial role in creating an exceptional dining experience for our guests. Your responsibilities will encompass various tasks ranging from warmly welcoming and ensuring the comfort of guests to effectively managing reservations and providing seamless billing services. Your ability to uphold brand standards, communicate menu details, and deliver impeccable service will be key to ensuring guest satisfaction. In the host role, you will be expected to greet guests with warmth, assist with seating arrangements, and maintain a record of reservations. Your attention to detail and efficiency in managing customer interactions will contribute to a positive dining experience. Additionally, your knowledge of the loyalty program and ability to convey brand promotions will enhance guest engagement. During dine-in service, you will be responsible for taking orders accurately, serving meals in adherence to our standards, and handling billing processes efficiently. Maintaining cleanliness in operational areas, ensuring proper sanitization, and managing petty cash effectively are essential aspects of this role. Your commitment to upholding hygiene and grooming standards will further contribute to the overall ambiance of the dining environment. In the realm of coffee service, you will be tasked with preparing coffee according to our recipe, steaming espresso effectively, and delivering a quality beverage experience to our guests. Your proficiency in coffee-making techniques will be instrumental in meeting customer expectations. Furthermore, your pre and post-opening duties will involve preparing the restaurant for operations, conducting thorough cleaning tasks, and monitoring the physical infrastructure. Adherence to cleanliness and safety standards, as well as prompt addressing of maintenance issues, will be vital in ensuring a welcoming and secure dining environment. In managing delivery operations, you will coordinate with delivery aggregators, oversee order processing, and maintain efficient communication with online food delivery platforms. Your ability to streamline order processing and ensure timely delivery will enhance the overall customer experience. The role of a Dining Ambassador demands a basic level of English proficiency, completion of the 10th standard education, and prior experience in restaurant operations. Strong customer service skills, adaptability to a fast-paced environment, and attention to detail are key attributes required for success in this role. By signing below, you acknowledge receipt of and agreement to adhere to the responsibilities and expectations outlined in the Dining Ambassador Job Description. Signature: ________________________ Date: ____________________________,
Posted 2 weeks ago
0.0 years
1 - 3 Lacs
Silchar, Assam, India
On-site
Description We are seeking a motivated and enthusiastic Air Ticketing Executive to join our team. This is an entry-level position ideal for freshers who are passionate about the travel industry and eager to learn the ticketing processes. Assam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply. DIRECT HR CALL (7635923784) Send Resume to on this WhatsApp number-7635923784 Responsibilities Assist customers in booking airline tickets and managing their travel itineraries. Provide information about flight schedules, fares, and travel policies. Handle ticketing and rebooking for customers as per their requests. Resolve customer queries and complaints regarding ticketing and travel arrangements. Coordinate with airlines and travel partners to ensure smooth operations. Skills and Qualifications Strong communication and interpersonal skills. Basic knowledge of airline ticketing systems and processes. Proficiency in MS Office (Excel, Word, Outlook). Customer service orientation with a problem-solving attitude. Ability to work in a fast-paced environment and manage multiple tasks DIRECT HR CALL (7635923784) Send Resume to on this WhatsApp number-7635923784
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
uttarakhand
On-site
You will be responsible for planning and executing trampoline, kids, and water activation programs to enhance guest experiences. Your role will also involve efficiently managing and coordinating all guest reservation processes. You will collaborate with the marketing and operations teams to develop engaging and creative activation ideas. To be successful in this role, you should have a minimum of 3 years of experience in event management, hospitality, or a related field. You must possess exceptional organizational and project management skills. Strong interpersonal and communication skills are essential to effectively engage with guests of all ages. Additionally, you should have the ability to handle reservations and scheduling systems effectively.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Guest Relations Executive at our microbrewery restaurant, you will play a crucial role in providing a top-notch dining experience for our guests. You will be the face of our establishment, ensuring that every guest feels welcomed, valued, and well taken care of throughout their visit. Your primary responsibilities will involve managing guest interactions, reservations, and feedback to maintain the highest standards of hospitality and service. Your duties will include warmly greeting and welcoming guests, escorting them to their tables, and making sure they are comfortable with their seating arrangements. You will provide personalized recommendations on our food and beverage offerings, including our signature craft beers from the microbrewery. Handling special guest requests and dietary needs with efficiency and care will be essential to guaranteeing a seamless experience for every guest. In terms of reservation management, you will be responsible for handling all types of reservations, whether made over the phone, online, or in person. Efficiently allocating tables and minimizing wait times will be key to ensuring smooth operations. You will also work on updating the guest seating plan and coordinating large group reservations or special events to accommodate our guests" needs effectively. Additionally, you will be expected to proactively address and resolve any guest concerns or complaints in a professional manner. For more complex issues, you will escalate them to the restaurant manager while ensuring quick resolutions. Collaborating with the kitchen and service staff to ensure prompt and accurate delivery of guest orders will be crucial to maintaining a high level of service. Collecting and monitoring guest feedback through various channels and suggesting improvements based on this feedback will be part of your responsibility. Upholding the restaurant's high hospitality standards and ensuring a clean and welcoming environment in all front-of-house areas will be essential to creating a positive guest experience. This is a full-time position that offers benefits such as food provision, health insurance, leave encashment, paid sick time, paid time off, and provident fund. The ideal candidate should have a minimum of 2 years of work experience in a similar role. The work location is in-person, and if you are interested in this opportunity, please speak with the employer at +91 9060483731.,
Posted 1 month ago
1.0 - 6.0 years
0 - 0 Lacs
haryana
On-site
As a professional in Facility Management, you will be responsible for monitoring office cleanliness, maintaining office equipment, and ensuring the smooth functioning of office assets. In addition, you will handle Reservation Management tasks such as hotel and travel booking. Your role will also involve Front Desk Management, where you will greet visitors, answer phone calls, and handle inquiries in a professional and friendly manner. Appointment Scheduling will be another key responsibility, where you will manage the reception calendar, schedule appointments, and coordinate with staff to ensure smooth operations. The ideal candidate for this position should have 1 to 6 years of experience in a similar role. The salary offered for this position ranges from 3 Lac to 4 Lac 25 Thousand per annum. This job opportunity falls under the ITES / BPO / KPO / LPO / Customer Service industry. The preferred qualifications for this role include B.B.A, B.Com, B.Sc, M.B.A/PGDM. Key skills required for this position include Front Office Executive, Front Office Coordinator, Receptionist, Admin Executive, Secretary, and Personal Assistant.,
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess / Cashier is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Hostess / Cashier is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service staff whenever necessary. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 1 month ago
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