Travel Consultant

3 - 7 years

0 Lacs

Posted:17 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: Join our dynamic travel agency as a Travel Consultant and be the ultimate travel guide for our clients. Craft unforgettable experiences, provide exceptional customer service, and turn travel dreams into reality. Key Responsibilities: - Client Consultation: Advise on stunning destinations, personalized trip itineraries, and bespoke travel packages. - Tailor-Made Itineraries: Create travel plans including accommodation, transportation, tours, and activities for leisure and business travelers. - Booking and Reservation Management: Handle booking flights, hotels, car rentals, and other travel services efficiently. - Exceptional Customer Service: Deliver top-notch service, address concerns, and ensure an exceptional client experience. - Budget Management: Craft travel solutions within clients" budget while maximizing value. - Destination Knowledge: Stay updated on travel trends, destinations, and safety protocols. - Visa and Travel Document Assistance: Guide clients through visa requirements and essential documentation. - Sales and Upselling: Promote additional services to enhance the travel experience. - Supplier Coordination: Build relationships with key travel service providers. - Multichannel Communication: Engage with clients across various platforms for clear communication. - Problem-Solving: Manage unexpected travel issues and ensure a stress-free experience. - On-Tour Support: Provide real-time assistance during clients" trips. - Handling On-Tour Challenges: Proactively manage on-tour issues for a seamless travel experience. - Market Research: Stay updated on travel deals and new products. - Coordination with Suppliers & Vendors: Ensure smooth delivery of travel services. Qualification Required: - Educational Background: Bachelor's degree in Travel and Tourism, Hospitality Business, or related field preferred. - Experience: Prior experience as a travel agent or avid traveler is a bonus. - Technical Skills: Strong knowledge of travel management software, basic computer skills, and proficiency in MS Office required. - Multilingualism: Ability to speak multiple languages is an advantage. - Communication Skills: Excellent communication and interpersonal skills are essential. - Sales Skills: Efficient negotiation and sales skills required. - Travel Trends: Up-to-date knowledge of domestic and international travel trends. - Regulations: Well-read on the rules and regulations of tourism. Note: No additional details of the company were mentioned in the job description.,

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