Job Summary: As a Front Office Receptionist, you will be the first point of contact for our guests, offering a warm welcome and ensuring their stay is comfortable and memorable. You will handle check-ins, check-outs, reservations, guest inquiries, and other front desk duties with professionalism and efficiency. Key Responsibilities: Greet and welcome guests in a warm and professional manner. Manage check-in and check-out processes efficiently and accurately. Handle reservations and room assignments, ensuring guest preferences are met. Respond to guest inquiries, requests, and complaints promptly and courteously. Coordinate with housekeeping and other departments to ensure guest satisfaction. Maintain accurate guest records and process payments using hotel management software. Uphold hotel policies and procedures, ensuring a high standard of service and security. Handle phone calls, emails, and messages in a professional and timely manner. Assist with concierge duties, such as providing local information and arranging transportation.
Job Summary: As a Front Office Receptionist, you will be the first point of contact for our guests, offering a warm welcome and ensuring their stay is comfortable and memorable. You will handle check-ins, check-outs, reservations, guest inquiries, and other front desk duties with professionalism and efficiency. Key Responsibilities: Greet and welcome guests in a warm and professional manner. Manage check-in and check-out processes efficiently and accurately. Handle reservations and room assignments, ensuring guest preferences are met. Respond to guest inquiries, requests, and complaints promptly and courteously. Coordinate with housekeeping and other departments to ensure guest satisfaction. Maintain accurate guest records and process payments using hotel management software. Uphold hotel policies and procedures, ensuring a high standard of service and security. Handle phone calls, emails, and messages in a professional and timely manner. Assist with concierge duties, such as providing local information and arranging transportation. Qualification :Should have done 1 year diploma in Front Office or 3 years Diploma in Hotel Management.
Job Description: As a Front Office Receptionist, you will be the first point of contact for our guests, offering a warm welcome and ensuring their stay is comfortable and memorable. You will handle check-ins, check-outs, reservations, guest inquiries, and other front desk duties with professionalism and efficiency. Key Responsibilities: - Greet and welcome guests in a warm and professional manner. - Manage check-in and check-out processes efficiently and accurately. - Handle reservations and room assignments, ensuring guest preferences are met. - Respond to guest inquiries, requests, and complaints promptly and courteously. - Coordinate with housekeeping and other departments to ensure guest satisfaction. - Uphold hotel policies and procedures, ensuring a high standard of service and security. - Handle phone calls, emails, and messages in a professional and timely manner. - Assist with concierge duties, such as providing local information and arranging transportation. Qualification Required: - Should have completed a 1-year diploma in Front Office or a 3-year Diploma in Hotel Management.,
🔸 Position Summary: A Room Attendant is responsible for maintaining high standards of cleanliness, hygiene, and guest service in all assigned guest rooms and public areas. The role ensures a comfortable, safe, and welcoming environment for all guests staying at the resort. 🔹 Key Responsibilities: Clean and prepare guest rooms as per resort standards (beds, linens, bathrooms, amenities, dusting, vacuuming, mopping). Replace towels, linens, and restock bathroom and room amenities. Ensure proper upkeep of all equipment and cleaning supplies. Follow daily room assignment sheets and complete tasks within required timelines. Report any maintenance issues, damages, or missing items to the supervisor immediately. Maintain a high level of professionalism and courtesy while dealing with guests. Handle guest requests promptly and efficiently. Ensure lost & found items are reported and documented as per policies. Maintain cleanliness in public areas if assigned. Follow safety, sanitation, and hygiene protocols at all times. 🔹 Skills & Requirements: Prior housekeeping experience preferred (not mandatory). Knowledge of cleaning procedures, chemicals, and equipment. Ability to work efficiently, manage time, and handle physical tasks. Good communication and interpersonal skills. Should be reliable, punctual, and disciplined. Ability to work in shifts, weekends, and holidays. 🔹 Benefits: Competitive salary Staff meals Uniform provided Growth opportunities within the resort
As a Room Attendant at our resort, your main responsibility will be maintaining high standards of cleanliness, hygiene, and guest service in all assigned guest rooms and public areas. You will play a crucial role in ensuring a comfortable, safe, and welcoming environment for all guests. Key Responsibilities: - Clean and prepare guest rooms according to resort standards, including making beds, changing linens, cleaning bathrooms, restocking amenities, dusting, vacuuming, and mopping. - Replace towels, linens, and restock bathroom and room amenities promptly. - Ensure proper upkeep of all equipment and cleaning supplies. - Follow daily room assignment sheets and complete tasks within the required timelines. - Report any maintenance issues, damages, or missing items to the supervisor immediately. - Maintain a high level of professionalism and courtesy when interacting with guests. - Handle guest requests promptly and efficiently. - Report and document lost & found items as per policies. - Maintain cleanliness in public areas if assigned. - Adhere to safety, sanitation, and hygiene protocols at all times. Qualifications Required: - Prior housekeeping experience preferred (not mandatory). - Knowledge of cleaning procedures, chemicals, and equipment. - Ability to work efficiently, manage time effectively, and handle physical tasks. - Good communication and interpersonal skills. - Should be reliable, punctual, and disciplined. - Ability to work in shifts, weekends, and holidays. Additionally, the benefits of working with us include a competitive salary, staff meals, provided uniform, and growth opportunities within the resort.,