Executive- Sales Desk (Revenue)

As an Executive - Sales Desk at StayVista in Mumbai, you will play a crucial role in presenting product offerings, negotiating accommodation rates, and closing deals. Your responsibilities will include maintaining and enhancing relationships with existing clients, achieving sales targets, and identifying opportunities for up-selling services to maximize revenue and improve the overall client experience. **Key Responsibilities:** - Respond to guest inquiries and provide information about available properties and services. - Assist guests in making reservations via call, email, or website. - Up-sell additional services and Food & Beverages to increase revenue. - Maintain accurate records of reservations and customer interactions. - Handle guest complaints or issues professionally and promptly. - Provide excellent customer service to build long-term relationships with clients. **Qualifications Required:** - HSC qualification is mandatory. - Minimum of 1 year of relevant experience. At StayVista, we value the following core values, which we call CURATER: - **Curious:** Your curiosity fuels innovation. - **User-Centric:** Anticipate stakeholders" needs and exceed expectations. - **Resourceful:** Creatively optimize resources to elevate experiences. - **Aspire:** Keep learning and growing for continuous improvement. - **Trust:** Work in a transparent, reliable, and fair environment. - **Enjoy:** Have fun while building something extraordinary. Our behavioral competencies - How We Work Together: - **Business Acumen:** Understand the organization, customers, and services, making smart decisions and learning from risks. - **Change Management:** Adapt quickly to change, seek feedback for growth, and find creative ways to improve. - **Leadership:** Set clear goals, guide the team, and take full responsibility for the work. - **Customer Centricity:** Address service issues, handle customer interactions with patience and respect. - **Teamwork:** Collaborate well, respect diverse opinions, and contribute positively to the team. - **Result Orientation:** Tackle challenges, exceed expectations, and make decisive decisions with resourcefulness. - **Planning and Organizing:** Handle multiple priorities, stay organized, and ensure thorough work aligned with set processes. - **Communication:** Communicate ideas clearly, encourage dialogue, and share information effectively using multiple channels.,