Job Title :Guest Relation Officer Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary As a Guest Relation Officer, you'll be at the heart of our operations, ensuring seamless pre-opening and post-closing routines. Handle guest complaints with finesse, maintain impeccable product quality, and manage inventory like a pro. Create efficient schedules, boost team morale, track performance, and generate insightful reports. Stay on top of policy compliance and collaborate with management to drive the business forward and elevate the guest experience. Job Description Pre-opening & Post-closing Coordinate pre-opening tasks to ensure readiness for daily operations. Conduct thorough post-closing procedures to maintain cleanliness and security standards. Guest Complaint Handling Address customer complaints promptly and effectively to ensure customer satisfaction and loyalty. Identify root causes of issues and implement corrective measures to prevent recurrence. Shift Cash Handling Supervise cash handling procedures and ensure accuracy in cash transactions. Implement robust controls to prevent theft and discrepancies. Product Quality Uphold high standards of product quality and consistency. Conduct regular inspections to ensure compliance with food safety regulations and company standards. Inventory Management Oversee inventory levels and ensure timely replenishment. Implement strategies to minimize wastage and optimize inventory turnover. Duty Roster Develop and maintain an efficient duty roster for the team. Ensure adequate coverage during peak hours and special events. People Management Foster a positive work environment conducive to employee growth and development. Provide ongoing training and guidance to enhance team performance and morale. Delegate tasks and responsibilities appropriately to empower employees to excel in their roles. Encourage autonomy and decision-making among staff members to foster a sense of ownership and accountability. Performance Management Monitor employee performance against set benchmark key performance indicators (KPIs). Provide constructive feedback and support to drive continuous improvement. Making Reports Support the Restaurant Manager in generating reports on various operational metrics, including sales performance, inventory levels, and customer feedback. Analyze data to identify trends and opportunities for improvement. Policy Adherence Ensure compliance with company policies, procedures, and regulatory requirements. Communicate updates and changes in policies to staff members as necessary. Collaborate with Management Work closely with the Restaurant Manager and other members of the management team to align operational strategies with organizational goals. Provide input and recommendations for process improvements. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in restaurant management or a related field. Minimum 1 year of experience in similar role Strong leadership and people management skills. Financial acumen with the ability to analyze P&L statements, COGS, and budget forecasts. Excellent communication and interpersonal skills. Demonstrated success in business development and achieving sales targets. Familiarity with recruitment and selection processes.

Job Title:Dough Artisan Department: Food & Beverage Production Reporting To: Chief Hospitality Officer Summary As a Dough Artisan, you'll be the backbone of our kitchen, ensuring everything is primed for a seamless operation. Assist in pre-opening and post-closing duties to maintain a tidy workspace. Monitor inventory levels, rotate stock, and promptly address expired items, while also updating non-availability of ingredients or equipment. Assisting in various food and beverage preparation tasks, including pizza making and beverage blending. Job Description Ensure the quality, finishing, and presentation of all food product meet the company's standards. Conduct regular tastings of ingredients and prompt adjustments as necessary to maintain flavor consistency and quality. Monitor and optimize preparation time to ensure efficient production while maintaining quality standards. Operate and manage the pizza oven effectively to achieve optimal baking results. Maintain knowledge of baking techniques, recipes, and industry trends to contribute innovative ideas to the production process. Oversee inventory management, including monitoring stock levels, conducting physical stock counts, and reconciling closing stock. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Basic proficiency in reading and writing English 10th standard pass or equivalent education preferred but not mandatory Previous experience in a kitchen or food service environment preferred. Knowledge of food safety and hygiene regulations. Ability to work in a fast-paced environment and multitask effectively. Strong attention to detail and organizational skills. Ability to follow recipes accurately and consistently. Excellent teamwork skills Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Dough Artisan Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Job Title: Pizzaiolo Department: Food & Beverage Production Reporting To: Chief Hospitality Officer Summary Craft the perfect pizza experience! Lead our kitchen in flavor excellence, collaborating with the team for culinary mastery. Manage inventory, build a strong team, and control costs while maintaining equipment and cleanliness. Let's make every slice a delight! Job Description Quality Check of Finished Products Conduct regular quality checks on food items during preparation and before serving to ensure adherence to standards. Collaborate with kitchen staff to maintain consistency and excellence in food quality. Food Quality and Ingredient Tasting Monitor the quality of ingredients and ensure compliance with established standards. Conduct tasting sessions to verify the quality and flavor of prepared dishes. Leading the Kitchen Operations Oversee all aspects of kitchen operations to ensure efficiency and smooth workflow. Provide guidance and support to kitchen staff to meet operational goals. Inventory Management Manage inventory levels by generating indents, forecasting needs, and making informed decisions regarding procurement. Implement strategies to minimize wastage and optimize inventory utilization. Kitchen Team Building and Management Foster a positive work environment and promote teamwork among kitchen staff. Conduct training sessions and skill development programs to enhance team performance. Duty Roster for Kitchen Prepare and maintain duty rosters for kitchen staff to ensure adequate coverage and efficient utilization of resources. Food Cost Management Utilize basic measurement techniques to monitor food cost variance and implement cost-saving measures. Work closely with the management team to achieve budgetary targets. Kitchen Equipment and Maintenance Ensure proper functioning of kitchen equipment and perform regular maintenance checks. Coordinate with relevant personnel for repairs and replacements as needed. Cleaning Checklists and Maintenance Develop and implement cleaning checklists to maintain hygiene and sanitation standards in the kitchen. Monitor adherence to cleaning schedules and address any issues promptly. Monitoring Grooming of the Team Enforce grooming standards among kitchen staff to present a professional appearance to customers. Provide feedback and guidance to ensure compliance with Brik Oven grooming policies. Kitchen Briefing Conduct regular briefings to communicate updates, special instructions, and performance expectations to the kitchen team. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Intermediate level of English proficiency in reading and writing and Professional level of English proficiency in speaking 12th standard pass or equivalent education preferred but not mandatory Proven experience in a similar role within the food industry. In-depth knowledge of food safety regulations and quality standards. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in inventory management and cost control techniques. Ability to work under pressure and meet deadlines. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Pizzaiolo Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

The Hygiene Assistant is responsible for maintaining a clean and sanitary environment within the facility. This role involves performing various cleaning tasks, ensuring compliance with hygiene standards, and contributing to the overall cleanliness and well-being of the workplace.

Job Title: Dining Associate Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary Step into the heart of our hospitality. As our associate, you'll dive into all things hosting, ensuring our guests feel right at home with every visit. From nailing the dine-in experience to crafting perfect cups of coffee, you'll be the secret ingredient to our success. Keep the vibe cool and professional with spot-on uniform and grooming standards. Whether it's prepping for the rush or wrapping up with finesse, you'll be there to keep our operation running smoothly. Plus, jump into the fast-paced world of delivery with style and efficiency. Job Description Assists in all Host activities as per Brik Oven standard Assists in all dine in services as per Brik Oven standard Assists in Coffee making as per Brik Oven recipe Adhere to uniform guidelines and maintain a professional appearance as per Brik Oven standards. Ensure personal hygiene and grooming standards are met as per Brik Oven. Assists in both pre-opening and post-closure activities Supports delivery operations The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements To read and write at a beginner level, and to speak at an intermediate level in English. 10th Standard completed; additional certification in hospitality is a plus. Proven experience in restaurant operations or a similar role. Ability to maintain a presentable and well-groomed appearance in accordance with hygiene standards To possess customer service skills and be hospitable and empathetic. Ability to work in a fast-paced environment, flexible and handle multiple tasks simultaneously. Capability to lift a minimum of 10 kg and meet physical requirements, including prolonged standing Strong attention to detail and problem-solving abilities. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Dining Associate Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Job Title: Pizza Artist Department: Food & Beverage Production Reporting To: Chief Hospitality Officer Summary Unleash your creativity as a Pizza Artist! Elevate each slice with impeccable quality, dazzling presentation, and flavors that wow. Dive into ingredient tastings, master production, and command the pizza oven like a maestro to deliver flawless results every time. Job Description Ensure the quality, finishing, and presentation of all food product meet the company's standards. Conduct regular tastings of ingredients and prompt adjustments as necessary to maintain flavor consistency and quality. Monitor and optimize preparation time to ensure efficient production while maintaining quality standards. Operate and manage the pizza oven effectively to achieve optimal baking results. Maintain knowledge of baking techniques, recipes, and industry trends to contribute innovative ideas to the production process. Oversee inventory management, including monitoring stock levels, conducting physical stock counts, and reconciling closing stock. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Basic proficiency in reading and writing English 10th standard pass or equivalent education preferred but not mandatory Previous experience in a pizza making environment is preferred. Strong attention to detail and commitment to quality control. Ability to work efficiently in a fast-paced environment. Excellent organizational and time management skills. Knowledge of baking techniques and ingredients is an advantage. Ability to work independently and as part of a team. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Pizza Artist Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Job Title: Dining Ambassador Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary Join us in curating an unforgettable dining experience! We need someone dynamic to mastermind our restaurant's rhythm, seamlessly intertwining guest hospitality with savvy backend logistics. From crafting warm welcomes to orchestrating reservations and ensuring flawless billing, you'll be the heart of our operation, keeping our guests beaming. Dive into brand events, loyalty perks, and ace delivery coordination while keeping our spot gleaming and safe. If you're a problem-solving pro with an eye for detail and killer organizational skills, come be a part of our vibrant team! Job Description Host Warmly greet guests upon arrival and ensure their comfort. Be a brand ambassador and ability to talk about brand’s current events and promotions Customers should receive a detailed overview of the customer loyalty program. To exhibit appropriate telephone etiquette. Assist with seating arrangements and manage reservations efficiently. Maintain a record of reservations and walk-in customers. Ensure availability of necessary stationery and amenities. Dine-In Service Make orders promptly and accurately as per Brik Oven standards. Communicate effectively about menu items and specials. Serve meals as per Brik Oven standards and follow up on guest experience. Handle billing and facilitate a smooth departure for guests. Perform regular cleaning of tables, counters, and operational areas. Ensure proper sanitization of equipment and surfaces. Maintain a clean and organized environment conducive to dining. Manage petty cash and denominations effectively. Ensure all payment systems are operational and tested before service. Settlement to be done as per the customer payment mode. Manage kitchen order tickets (KOT) efficiently, ensuring accuracy and service standards. Coffee Coffee making as per Brik Oven recipe Adequately steam and pull a short of espresso Grooming Adhere to uniform guidelines and maintain a professional appearance as per Brik Oven standards. Ensure personal hygiene and grooming standards are met as per Brik Oven. Pre and Post-Opening Duties Prepare the restaurant for operations before opening. Ensure that each individual sections are prepared according to Brik Oven standards to ensure customer readiness. Conduct thorough cleaning and setup tasks after closing. Follow pre-established checklists for both front and back-of-house areas. Monitor and maintain the physical infrastructure of the restaurant. Ensure cleanliness and safety standards are upheld. Address any maintenance issues promptly. Adherence to the coffee station standards. Delivery Operations Coordinate with delivery aggregators for order processing and tracking. Manage kitchen display systems (KDS) for efficient order preparation and delivery. Coordinate with online food delivery platforms for seamless order processing. Ensure proper integration and visibility on customer apps. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements To read and write at a beginner level, and to speak at an intermediate level in English. 10th Standard completed; additional certification in hospitality is a plus. Proven experience in restaurant operations or a similar role. Ability to maintain a presentable and well-groomed appearance in accordance with hygiene standards To possess customer service skills and be hospitable and empathetic. Ability to work in a fast-paced environment, flexible and handle multiple tasks simultaneously. Capability to lift a minimum of 10 kg and meet physical requirements, including prolonged standing Strong attention to detail and problem-solving abilities. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Dining Ambassador Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Hygiene House Keeping Cleaner Key Responsibilities: Perform daily cleaning tasks including sweeping, mopping, dusting, and sanitizing surfaces. Ensure hygiene in restrooms, kitchens, break rooms, and common areas. Clean and disinfect high-touch surfaces frequently (e.g. door handles, switches). Manage waste collection, segregation, and disposal following safety protocols. Replenish cleaning and hygiene supplies (soap, paper towels, sanitizers). Follow cleaning schedules and report any maintenance or safety issues. Handle cleaning equipment properly and report any malfunction. Assist during audits or inspections as needed. Adhere to safety and hygiene regulations (e.g. PPE usage, chemical handling).

Job Description Prepare food as per the standard recipes. Responsible for portion control and qualitative food production. Ensure that the mis-en-place is ready and proper hand over and take over is done. Concentrate on pilferage control and recycling of food as per the instructions. Assist in bringing raw materials from stores, check quality and quantity as per the store requisitions. Help other commis during work exigencies. Keep all utensils, small ware, equipment’s and the working area well maintained at all times as per standards of hygiene and sanitation. Follow instruction on equipment handling and fuel control. Report any health or safety hazards to the superiors. Assist & conduct periodic inventories of food, small ware & equipment as directed by the supervisors. Attend all staff and training meetings as and when directed by supervisors. Ensure all duties are carried out in line with the policy and with high standards of personal appearance, personal hygiene, correct uniforms and name badge. Carry out any other duties as and when directed by the superiors. ADDITIONAL RESPONSIBILITIES COMPETENCIES 1. Should have a high level of personal cleanliness 2. Works well when under pressure. 3. Must be knowledgeable in checking quality of goods 4. Teamwork 5. Adaptability 6. Time management skills

Hygiene House Keeping Cleaner Key Responsibilities: Perform daily cleaning tasks including sweeping, mopping, dusting, and sanitizing surfaces. Ensure hygiene in restrooms, kitchens, break rooms, and common areas. Clean and disinfect high-touch surfaces frequently (e.g. door handles, switches). Manage waste collection, segregation, and disposal following safety protocols. Replenish cleaning and hygiene supplies (soap, paper towels, sanitizers). Follow cleaning schedules and report any maintenance or safety issues. Handle cleaning equipment properly and report any malfunction. Assist during audits or inspections as needed. Adhere to safety and hygiene regulations (e.g. PPE usage, chemical handling).

The Hygiene Assistant is responsible for maintaining a clean and sanitary environment within the facility. This role involves performing various cleaning tasks, ensuring compliance with hygiene standards, and contributing to the overall cleanliness and well-being of the workplace.

Job Title: Pizzaiolo Department: Food & Beverage Production Reporting To: Chief Hospitality Officer Summary Craft the perfect pizza experience! Lead our kitchen in flavor excellence, collaborating with the team for culinary mastery. Manage inventory, build a strong team, and control costs while maintaining equipment and cleanliness. Let's make every slice a delight! Job Description Quality Check of Finished Products Conduct regular quality checks on food items during preparation and before serving to ensure adherence to standards. Collaborate with kitchen staff to maintain consistency and excellence in food quality. Food Quality and Ingredient Tasting Monitor the quality of ingredients and ensure compliance with established standards. Conduct tasting sessions to verify the quality and flavor of prepared dishes. Leading the Kitchen Operations Oversee all aspects of kitchen operations to ensure efficiency and smooth workflow. Provide guidance and support to kitchen staff to meet operational goals. Inventory Management Manage inventory levels by generating indents, forecasting needs, and making informed decisions regarding procurement. Implement strategies to minimize wastage and optimize inventory utilization. Kitchen Team Building and Management Foster a positive work environment and promote teamwork among kitchen staff. Conduct training sessions and skill development programs to enhance team performance. Duty Roster for Kitchen Prepare and maintain duty rosters for kitchen staff to ensure adequate coverage and efficient utilization of resources. Food Cost Management Utilize basic measurement techniques to monitor food cost variance and implement cost-saving measures. Work closely with the management team to achieve budgetary targets. Kitchen Equipment and Maintenance Ensure proper functioning of kitchen equipment and perform regular maintenance checks. Coordinate with relevant personnel for repairs and replacements as needed. Cleaning Checklists and Maintenance Develop and implement cleaning checklists to maintain hygiene and sanitation standards in the kitchen. Monitor adherence to cleaning schedules and address any issues promptly. Monitoring Grooming of the Team Enforce grooming standards among kitchen staff to present a professional appearance to customers. Provide feedback and guidance to ensure compliance with Brik Oven grooming policies. Kitchen Briefing Conduct regular briefings to communicate updates, special instructions, and performance expectations to the kitchen team. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Intermediate level of English proficiency in reading and writing and Professional level of English proficiency in speaking 12th standard pass or equivalent education preferred but not mandatory Proven experience in a similar role within the food industry. In-depth knowledge of food safety regulations and quality standards. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in inventory management and cost control techniques. Ability to work under pressure and meet deadlines. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Pizzaiolo Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Job Title :Guest Relation Officer Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary As a Guest Relation Officer, you'll be at the heart of our operations, ensuring seamless pre-opening and post-closing routines. Handle guest complaints with finesse, maintain impeccable product quality, and manage inventory like a pro. Create efficient schedules, boost team morale, track performance, and generate insightful reports. Stay on top of policy compliance and collaborate with management to drive the business forward and elevate the guest experience. Job Description Pre-opening & Post-closing Coordinate pre-opening tasks to ensure readiness for daily operations. Conduct thorough post-closing procedures to maintain cleanliness and security standards. Guest Complaint Handling Address customer complaints promptly and effectively to ensure customer satisfaction and loyalty. Identify root causes of issues and implement corrective measures to prevent recurrence. Shift Cash Handling Supervise cash handling procedures and ensure accuracy in cash transactions. Implement robust controls to prevent theft and discrepancies. Product Quality Uphold high standards of product quality and consistency. Conduct regular inspections to ensure compliance with food safety regulations and company standards. Inventory Management Oversee inventory levels and ensure timely replenishment. Implement strategies to minimize wastage and optimize inventory turnover. Duty Roster Develop and maintain an efficient duty roster for the team. Ensure adequate coverage during peak hours and special events. People Management Foster a positive work environment conducive to employee growth and development. Provide ongoing training and guidance to enhance team performance and morale. Delegate tasks and responsibilities appropriately to empower employees to excel in their roles. Encourage autonomy and decision-making among staff members to foster a sense of ownership and accountability. Performance Management Monitor employee performance against set benchmark key performance indicators (KPIs). Provide constructive feedback and support to drive continuous improvement. Making Reports Support the Restaurant Manager in generating reports on various operational metrics, including sales performance, inventory levels, and customer feedback. Analyze data to identify trends and opportunities for improvement. Policy Adherence Ensure compliance with company policies, procedures, and regulatory requirements. Communicate updates and changes in policies to staff members as necessary. Collaborate with Management Work closely with the Restaurant Manager and other members of the management team to align operational strategies with organizational goals. Provide input and recommendations for process improvements. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience in restaurant management or a related field. Minimum 1 year of experience in similar role Strong leadership and people management skills. Financial acumen with the ability to analyze P&L statements, COGS, and budget forecasts. Excellent communication and interpersonal skills. Demonstrated success in business development and achieving sales targets. Familiarity with recruitment and selection processes.

Job Title: Pizza Artist Department: Food & Beverage Production Reporting To: Chief Hospitality Officer Summary Unleash your creativity as a Pizza Artist! Elevate each slice with impeccable quality, dazzling presentation, and flavors that wow. Dive into ingredient tastings, master production, and command the pizza oven like a maestro to deliver flawless results every time. Job Description Ensure the quality, finishing, and presentation of all food product meet the company's standards. Conduct regular tastings of ingredients and prompt adjustments as necessary to maintain flavor consistency and quality. Monitor and optimize preparation time to ensure efficient production while maintaining quality standards. Operate and manage the pizza oven effectively to achieve optimal baking results. Maintain knowledge of baking techniques, recipes, and industry trends to contribute innovative ideas to the production process. Oversee inventory management, including monitoring stock levels, conducting physical stock counts, and reconciling closing stock. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements Basic proficiency in reading and writing English 10th standard pass or equivalent education preferred but not mandatory Previous experience in a pizza making environment is preferred. Strong attention to detail and commitment to quality control. Ability to work efficiently in a fast-paced environment. Excellent organizational and time management skills. Knowledge of baking techniques and ingredients is an advantage. Ability to work independently and as part of a team. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Pizza Artist Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Job Title: Dining Associate Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary Step into the heart of our hospitality. As our associate, you'll dive into all things hosting, ensuring our guests feel right at home with every visit. From nailing the dine-in experience to crafting perfect cups of coffee, you'll be the secret ingredient to our success. Keep the vibe cool and professional with spot-on uniform and grooming standards. Whether it's prepping for the rush or wrapping up with finesse, you'll be there to keep our operation running smoothly. Plus, jump into the fast-paced world of delivery with style and efficiency. Job Description Assists in all Host activities as per Brik Oven standard Assists in all dine in services as per Brik Oven standard Assists in Coffee making as per Brik Oven recipe Adhere to uniform guidelines and maintain a professional appearance as per Brik Oven standards. Ensure personal hygiene and grooming standards are met as per Brik Oven. Assists in both pre-opening and post-closure activities Supports delivery operations The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements To read and write at a beginner level, and to speak at an intermediate level in English. 10th Standard completed; additional certification in hospitality is a plus. Proven experience in restaurant operations or a similar role. Ability to maintain a presentable and well-groomed appearance in accordance with hygiene standards To possess customer service skills and be hospitable and empathetic. Ability to work in a fast-paced environment, flexible and handle multiple tasks simultaneously. Capability to lift a minimum of 10 kg and meet physical requirements, including prolonged standing Strong attention to detail and problem-solving abilities. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Dining Associate Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

We are seeking an experienced Bar Manager to lead the setup of our new, premium bar brand of Brik Oven. This role will be responsible for conceptualizing and developing the bar menu from scratch, curating an exciting and innovative beverage selection, and overseeing the setup of the bar's operations, ambiance, and customer experience. The ideal candidate will have a proven track record of building successful bar programs and launching new establishments. Key Responsibilities: Bar Setup & Design: Collaborate with the design and construction teams to ensure the bar layout is efficient, aesthetically appealing, and functional. Source and procure bar equipment, glassware, and supplies, ensuring quality and brand alignment. Menu Development: Create a unique and innovative cocktail menu, incorporating seasonal ingredients and trends, while aligning with the bar’s theme and concept. Develop a well-rounded wine, beer, and spirits list that complements the food offerings and appeals to the target audience. Conduct tastings, training, and demonstrations for staff to ensure familiarity with the menu. Operations Management: Hire, train, and manage bar staff, including bartenders and bar backs. Establish and implement bar operational procedures, ensuring efficiency in inventory management, stock control, and cost-effective purchasing. Ensure compliance with health, safety, and legal regulations, including responsible alcohol service policies. Customer Experience & Service: Ensure top-tier service quality by setting high standards for customer engagement, drink preparation, and overall bar experience. Handle customer feedback and continuously work on improving service and offerings based on customer preferences and trends. Financial Management: Monitor and manage the bar’s financial performance, including profit margins, sales targets, and cost control. Create pricing strategies that balance profitability with customer satisfaction. Key Qualifications: Experience: Minimum of 5 years of experience as a Bar Manager, Mixologist, or similar role in a premium bar, restaurant, or hotel. Proven experience in developing bar menus and launching new bar establishments from the ground up. Strong knowledge of global beverage trends, cocktails, spirits, wines, and craft beers. Skills: Exceptional leadership, communication, and team management abilities. Creative and innovative thinking with a passion for developing unique drinks and enhancing customer experiences. Solid financial acumen and experience in budgeting, inventory management, and cost control. Certifications: Certification in Responsible Alcohol Service (if applicable). Mixology or sommelier certifications are a plus.

Job Title: Dining Ambassador Department: Food & Beverage Service Reporting To: Chief Hospitality Officer Summary Join us in curating an unforgettable dining experience! We need someone dynamic to mastermind our restaurant's rhythm, seamlessly intertwining guest hospitality with savvy backend logistics. From crafting warm welcomes to orchestrating reservations and ensuring flawless billing, you'll be the heart of our operation, keeping our guests beaming. Dive into brand events, loyalty perks, and ace delivery coordination while keeping our spot gleaming and safe. If you're a problem-solving pro with an eye for detail and killer organizational skills, come be a part of our vibrant team! Job Description Host Warmly greet guests upon arrival and ensure their comfort. Be a brand ambassador and ability to talk about brand’s current events and promotions Customers should receive a detailed overview of the customer loyalty program. To exhibit appropriate telephone etiquette. Assist with seating arrangements and manage reservations efficiently. Maintain a record of reservations and walk-in customers. Ensure availability of necessary stationery and amenities. Dine-In Service Make orders promptly and accurately as per Brik Oven standards. Communicate effectively about menu items and specials. Serve meals as per Brik Oven standards and follow up on guest experience. Handle billing and facilitate a smooth departure for guests. Perform regular cleaning of tables, counters, and operational areas. Ensure proper sanitization of equipment and surfaces. Maintain a clean and organized environment conducive to dining. Manage petty cash and denominations effectively. Ensure all payment systems are operational and tested before service. Settlement to be done as per the customer payment mode. Manage kitchen order tickets (KOT) efficiently, ensuring accuracy and service standards. Coffee Coffee making as per Brik Oven recipe Adequately steam and pull a short of espresso Grooming Adhere to uniform guidelines and maintain a professional appearance as per Brik Oven standards. Ensure personal hygiene and grooming standards are met as per Brik Oven. Pre and Post-Opening Duties Prepare the restaurant for operations before opening. Ensure that each individual sections are prepared according to Brik Oven standards to ensure customer readiness. Conduct thorough cleaning and setup tasks after closing. Follow pre-established checklists for both front and back-of-house areas. Monitor and maintain the physical infrastructure of the restaurant. Ensure cleanliness and safety standards are upheld. Address any maintenance issues promptly. Adherence to the coffee station standards. Delivery Operations Coordinate with delivery aggregators for order processing and tracking. Manage kitchen display systems (KDS) for efficient order preparation and delivery. Coordinate with online food delivery platforms for seamless order processing. Ensure proper integration and visibility on customer apps. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Requirements To read and write at a beginner level, and to speak at an intermediate level in English. 10th Standard completed; additional certification in hospitality is a plus. Proven experience in restaurant operations or a similar role. Ability to maintain a presentable and well-groomed appearance in accordance with hygiene standards To possess customer service skills and be hospitable and empathetic. Ability to work in a fast-paced environment, flexible and handle multiple tasks simultaneously. Capability to lift a minimum of 10 kg and meet physical requirements, including prolonged standing Strong attention to detail and problem-solving abilities. Acknowledgment of Receipt and Understanding I, ______________________________________, acknowledge that I have received and read the Dining Ambassador Job Description. I understand and agree to abide by the roles, responsibilities, and expectations set forth in this document. Signature: ________________________ Date: ____________________________

Hospitality (restaurants) industry experience mandatory. The Head of HR will play a critical role in shaping the HR function as Brik Oven, a fast-growing restaurant chain. The ideal candidate will combine hands-on HR expertise with strategic leadership to manage a rapidly scaling workforce across multiple restaurant locations and corporate functions. This role will be pivotal in setting up the HR infrastructure, developing policies, and fostering a culture that aligns with the company’s mission of growth and innovation. Key Responsibilities: Strategic HR Leadership : Develop and implement scalable HR strategies that align with the company’s growth objectives and long-term vision. Lead the transition, focusing on organizational design, workforce planning, and leadership development. Collaborate with the executive team to shape and promote a dynamic, inclusive, and employee-first culture that encourages innovation and excellence. Lead talent management efforts, including building a strong leadership pipeline, creating succession plans, and implementing retention strategies for key roles. Introduce and manage corporate-level HR policies, frameworks, and governance structures to support business expansion across locations. Operational HR Management : Oversee full-cycle recruitment, from sourcing top talent to onboarding employees, ensuring both speed and quality in hiring for corporate and restaurant roles. Design, update and implement HR processes, such as payroll, benefits, and performance management systems, to ensure operational efficiency as the company scales. Ensure compliance with all Indian labor laws and industry-specific regulations (PF, ESI, Shops and Establishments Act, etc.). Develop HR policies and procedures, ensuring smooth communication and consistent implementation across all business units. Build and manage the performance appraisal process, ensuring the alignment of individual goals with company objectives and fostering a culture of feedback and continuous development. Handle employee relations, addressing issues such as grievances, conflict resolution, and disciplinary matters. Support restaurant managers in optimizing staffing, managing labor costs, and scheduling efficiently across multiple locations. Organizational Development & Growth : Create and drive training and development programs to support the growth of the workforce, including leadership development, upskilling, and cross-functional training. Lead efforts to build employee engagement programs, ensuring that employees are motivated and aligned with the company’s vision. Establish HR metrics and analytics to track workforce performance, turnover, engagement, and other key indicators of business health. Key Skills & Competencies: Strong leadership and communication skills, capable of leading the HR function through a high-growth, transformational phase. Proven ability to manage HR operations in a dynamic, fast-paced startup environment, with experience in scaling HR practices for growth. Expertise in Indian labor laws and regulations, with a focus on compliance and industry best practices. Strategic thinking combined with the ability to execute operationally in a startup-to-corporate transition. Deep understanding of talent acquisition, employee engagement, and retention strategies tailored to a fast-scaling organization. Strong conflict resolution, problem-solving, and decision-making skills. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. An MBA in HR or certification (e.g., SHRM, CHRP) is a plus. Minimum of 10 years of HR experience, with at least 3-5 years in a leadership role, preferably within the restaurant or hospitality sector. Experience in building HR systems, processes, and policies for multi-location operations.