Regional Sales Manager

Regional Business Head

The ideal candidate will have a strong background in retail management, proven leadership abilities, and a deep understanding of Apple’s brand and products.

Key Responsibilities:

1. Sales Management and Strategy:

• Develop and implement regional sales strategies to achieve sales targets and drive revenue growth.
• Monitor and analyse sales performance metrics, providing actionable insights and recommendations.
• Collaborate with the marketing team to plan and execute regional marketing campaigns and promotional activities.
• Ensure stores meet or exceed sales goals, including new product launches and key sales periods.

2. Operational Excellence:

• Oversee all aspects of store operations, including inventory management, visual merchandising, and store layout optimization.
• Ensure compliance with Apple’s operational policies and procedures.
• Implement and monitor processes to maintain high standards of store cleanliness, safety, and functionality.
• Utilize data and analytics to optimize store operations and drive efficiencies.

3. Customer Experience:

• Champion Apple’s commitment to delivering an exceptional customer experience.
• Ensure that all stores provide outstanding customer service and support.
• Address and resolve escalated customer issues in a timely and effective manner.
• Implement initiatives to enhance customer satisfaction and loyalty.

4. Team Leadership and Development:

• Lead, coach, and develop a team of Store Managers to achieve high performance and professional growth.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training needs and coordinate development programs for store staff.

5. Financial Management:

• Prepare and manage the regional budget, ensuring effective cost control and profitability.

• Analyze financial reports to track performance and make informed business decisions.

• Ensure stores adhere to financial policies and procedures, including cash handling and loss prevention.

6. Market and Competitive Analysis:

• Conduct market research to understand regional market trends, customer behavior, and competitive landscape.
• Develop strategies to differentiate Apple Stores from competitors and capitalize on market opportunities.
• Monitor and report on competitor activities and regional market developments.

7. Cross-Functional Collaboration:

• Work closely with corporate teams, including marketing, product, finance, and HR, to align regional initiatives with overall business objectives.
• Participate in regional and national leadership meetings, contributing to the development of company-wide strategies and initiatives.
• Act as a liaison between stores and corporate headquarters, ensuring effective communication and implementation of company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field. MBA preferred.
• Minimum of 15-25 years of experience in retail management, with a significant portion in a multi-store leadership role.
• Proven track record of driving sales growth and achieving operational excellence.
• Strong leadership skills with the ability to inspire and motivate teams.
• Excellent interpersonal and communication skills.
• Deep understanding of the retail industry, preferably with experience in consumer electronics.
• Ability to analyse data and make data-driven decisions.
• Exceptional problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
• Willingness to travel within the designated area as required