Job Overview The Buyback Executive is responsible for assessing, evaluating, and processing used telecom products such as mobile phones, laptops, desktops, and iPads. The role requires strong technical expertise in device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate will have excellent customer service skills and the ability to work efficiently under pressure. Roles and Responsibilities · Conduct physical inspections and evaluations of various telecom products across different brands. · Identify device conditions, detect issues, and assess product functionality. · Stay updated with the latest technology trends and repair techniques in the telecom industry. · Effectively communicate with customers regarding device assessment and pricing. · Offer competitive buyback pricing based on market trends and product conditions. · Convert potential customers inquiring about device prices into buyback transactions. · Maintain records of buyback transactions and ensure compliance with company policies. · Work collaboratively with store teams to enhance customer experience and optimize buyback processes. · Adapt to new technologies and methodologies in device assessment and repair. Skills Required · Strong technical knowledge of mobile phones, laptops, desktops, and tablets. · Experience in device repair and problem diagnosis. · Ability to work under pressure and meet deadlines. · Willingness to continuously learn and adapt to emerging technologies. · Excellent communication and negotiation skills. · Prior experience in the telecom industry or a similar role is preferred. Preferred Qualifications: · 1–3 years of experience in device buyback, repair, or sales. · HSC, Diploma/Degree in Electronics, Telecommunications, or a related field Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person

The Buyback Executive role involves assessing, evaluating, and processing used telecom products like mobile phones, laptops, desktops, and iPads. Strong technical expertise is required for device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate should possess excellent customer service skills and the ability to work efficiently under pressure. Responsibilities include conducting physical inspections and evaluations of various telecom products, identifying device conditions, detecting issues, and assessing product functionality. It is essential to stay updated with the latest technology trends and repair techniques in the telecom industry. Effective communication with customers regarding device assessment and pricing, offering competitive buyback pricing, and converting potential customers into buyback transactions are key aspects of the role. Maintaining records of buyback transactions, ensuring compliance with company policies, and collaborating with store teams to enhance customer experience and optimize buyback processes are also important responsibilities. Additionally, adapting to new technologies and methodologies in device assessment and repair is crucial. Required skills for this role include strong technical knowledge of mobile phones, laptops, desktops, and tablets, experience in device repair and problem diagnosis, ability to work under pressure and meet deadlines, willingness to continuously learn and adapt to emerging technologies, excellent communication and negotiation skills, and prior experience in the telecom industry or a similar role is preferred. Preferred qualifications include 3 years of experience in device buyback, repair, or sales, and an HSC, Diploma/Degree in Electronics, Telecommunications, or a related field. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person.,