Job
Description
Job Summary: We are seeking a highly skilled and results-driven QA Manager with a solid background in Manual Testing, API Testing, Automation, and DevOpsecOPS along with exposure to Non-Functional Testing (Performance & Security) . The ideal candidate has strong team management experience, excels under pressure, and can effectively lead QA efforts across multiple concurrent projects in a fast-paced environment. Key Responsibilities: Security-Integrated and Performance Testing OWASP Top 10 vulnerabilities Compliance standards (ISO 27001, SOC 2, GDPR) Security automation practices, Automate vulnerability scanning in build/release pipelines. Implement security testing tools (e.g., SAST, DAST, SCA) within CI/CD. Manage performance benchmarking, load/stress testing, and security validations using industry tools and practices. CI/CD & Automation Lead test automation efforts integrated into DevSecOps pipelines (e.g., using Jenkins, GitLab CI/CD, GitHub Actions). Ensure security checkpoints in pipeline stages. Partner with DevOps for CI/CD pipeline integration, infrastructure readiness, and shift-left testing. Drive automated testing initiatives (UI, API, regression) and ensure continuous improvement in test coverage. Testing Expertise and Strategies Strategize and drive the QA roadmap aligned with business goals and product delivery timelines. Lead a cross-functional QA team (manual, automation, DevOps, performance) and manage their day-to-day deliverables. Design, implement, and enforce standard QA processes, templates, and tools across teams to ensure high-quality software delivery. Own and manage all test phases: unit testing, integration testing, system testing, regression, UAT, and post-deployment validation. Collaborate with product, development, and support teams to analyze requirements, define acceptance criteria, and ensure testability. Conduct risk-based testing to prioritize critical areas during tight delivery windows. Handle resource planning, hiring, mentoring, and performance reviews for the QA team. Prepare and present QA dashboards, test metrics, and release readiness reports to leadership. Ensure defect prevention through root cause analysis and retrospectives. Requirements Required Qualifications: 11+ years of total QA experience, with 2+ years in a leadership or managerial role and 5+ experience in automation, minimum 3 Year Exp in dev Sec OPS. Strong experience with manual testing, API testing, and test automation frameworks (e.g., Selenium, Cypress). Hands-on exposure to DevOps tools and CI/CD environments. Experience in non-functional testing such as performance and basic security validations. Proven ability to lead teams and manage QA for multiple parallel projects. Excellent problem-solving, communication, and team collaboration skills. Comfortable working under pressure and meeting tight deadlines. Preferred Qualifications: Experience in Agile/Scrum methodologies. ISTQB or other relevant certifications. Familiarity with cloud platforms like AWS or Azure. Basic scripting knowledge (Python, Bash, etc.) for automation and tool integration. Benefits About SMS Magic: Founded over 10 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises. Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”. If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. Our commitment to every customer is: "We will deliver the most advanced, simple-to-use messaging platform available so you can focus on the personal touch that sets you apart from your competition."
