Job Profile: QA Manager - Consumer Apps (Android, iOS) and Web
Location: Bangalore | Karnataka
Years of Experience: 8 - 10 years
ABOUT THE TEAM & ROLE:
We are seeking an experienced QA Manager to lead quality for our consumer applications across Android, iOS, and Web. This role is cross-functional, hands-on, and process-driven, with a strong focus on release management, automation at scale, quality governance, and collaboration with product, engineering, and program teams.
What will you get to do here
Quality Strategy & Leadership
- Own the end-to-end
QA strategy
for Android, iOS, and Web, aligning with product goals and engineering roadmaps. - Define
test approaches
for features, experiments, platform changes, and migrations; ensure comprehensive coverage across functional and non-functional areas. - Establish and evolve
quality standards, checklists, and knowledge bases
that scale with the team and product.
Release Management & Sign off
- Lead
release readiness
and sign-off for mobile and web releases across alpha/beta/production channels. - Partner with engineering, product, and program/release leads on
go/no-go
decisions; communicate risks, blockers, and mitigations. - Run
bug bashes
, ensure critical defects are triaged and fixed, and maintain consistent release checklists
. - Drive robust
post-release monitoring
and root-cause analysis (RCA) for production incidents.
Test Planning & Execution
- Oversee
functional, integration, regression, UX, and accessibility
testing for mobile and web. - Ensure coverage for mobile-specific scenarios:
network variation
, OS version/device fragmentation
, permissions
, dark mode
, background/foreground lifecycles
, and install/upgrade flows
. - Ensure coverage for web-specific scenarios:
cross-browser
, responsive layouts
, progressive enhancement
, and web performance
.
Automation & Tooling
- Define and scale
automation frameworks
for mobile (eg, Appium
, Espresso
, XCUITest
) and web (eg, Selenium/WebDriver
, Cypress
, Playwright
). - Integrate automation into
CI/CD
(eg, Jenkins, GitHub Actions, CircleCI, Bitrise) with fast and reliable quality gates
. - Leverage
device labs/real-device clouds
and virtualized environments
for breadth and depth of coverage. - Implement
observability and analytics-driven testing
using crash, performance, and user behavior signals; set up dashboards and alerts
for release and app health. - Explore/lead
GenAI-driven QA
initiatives that improve test authoring, maintenance, and coverage.
Quality
Governance & Metrics
- Define and track
KPIs
: defect leakage, automation ROI, release success rate, regression cycle time, crash-free and ANR rates, performance budgets, and stability SLAs. - Run
data-driven triage
; partner with engineering on systemic fixes and quality debt reduction. - Champion
shift-left
practices, including early involvement in design and architecture discussions, and embedding quality gates in the SDLC.
People Leadership
- Hire, mentor, and develop a high-performing team of
SDETs
and QA engineers
(manual and automation). - Drive
resource planning
, prioritization, and career growth; foster a culture of ownership
, accountability
, and continuous improvement
.
Cross-Functional Collaboration
- Represent QA in technical reviews and cross-team forums; ensure quality priorities and risks are visible and addressed.
- Partner closely with product, design, engineering, data, and customer support to align on quality outcomes and feedback loops.
Non-Functional Quality
- Own strategies for
performance
, stability/reliability
, security
, accessibility
, localization
, and compliance
testing across platforms.
What qualities are we looking for
-
8+ years
in software testing/QA with 3+ years
leading QA teams for consumer-scale
mobile and web applications. - Deep understanding of
Android & iOS ecosystems
(app lifecycle, build pipelines, release workflows, store processes) and modern web
(browser engines, responsive design, performance). - Hands-on expertise with
mobile automation
(Appium, Espresso, XCUITest) and web automation
(Selenium/WebDriver, Cypress, Playwright). - Strong experience with
CI/CD
and build systems (eg, Jenkins, GitHub Actions, CircleCI, Bitrise) and artifact management
. - Solid understanding of
API testing
and service integrations (eg, Postman, REST Assured), mocking
, and contract testing
. - Experience with
observability
and crash/performance
tooling; able to drive analytics-informed test strategies. - Excellent
communication
, stakeholder management
, and decision-making
skills in fast-paced environments.
Nice to Have
- Experience operating at
millions of MAUs
and rapid release cadences
(weekly/bi-weekly or faster). - Expertise in
performance testing
(startup time, rendering, memory, network) and accessibility
standards. - Experience with
feature flags
and A/B experiment
QA. - Exposure to
security testing
and privacy/compliance
considerations for consumer apps. - Experience setting up
mobile device labs
and optimizing test execution at scale
. - Hands-on with
GenAI tools
for test generation, flakiness reduction, and maintenance.
What Success Looks Like (30/60/90)
- 30 days: Assess quality baselines, refine release checklists, and align on KPIs and reporting cadences.
- 60 days: Uplevel test plans and automation coverage for priority areas; implement quality gates in CI/CD; reduce defect leakage/regression time.
- 90 days: Demonstrate improved release stability and time-to-signoff; establish dashboards for app health; mature QA governance and incident RCAs.
Why This Role
- High ownership to influence
quality at scale
across mobile and web. - Opportunity to
build and lead
strong QA teams and practices. - Work on complex engineering challenges with meaningful user impact.
.