Job Profile: QA Manager - Consumer Apps (Android, iOS) and Web
Location: Bangalore | KarnatakaYears of Experience: 8 - 10 years ABOUT THE TEAM & ROLE: We are seeking an experienced QA Manager to lead quality for our consumer applications across Android, iOS, and Web. This role is cross-functional, hands-on, and process-driven, with a strong focus on release management, automation at scale, quality governance, and collaboration with product, engineering, and program teams. What will you get to do here Quality Strategy & Leadership . Own the end-to-end QA strategy for Android, iOS, and Web, aligning with product goals and engineering roadmaps. . Define test approaches for features, experiments, platform changes, and migrations ensure comprehensive coverage across functional and non-functional areas. . Establish and evolve quality standards, checklists, and knowledge bases that scale with the team and product. Release Management & Sign?off . Lead release readiness and sign-off for mobile and web releases across alpha/beta/production channels. . Partner with engineering, product, and program/release leads on go/no-go decisions communicate risks, blockers, and mitigations. . Run bug bashes, ensure critical defects are triaged and fixed, and maintain consistentrelease checklists. . Drive robust post-release monitoring and root-cause analysis (RCA) for production incidents. Test Planning & Execution . Oversee functional, integration, regression, UX, and accessibility testing for mobile and web. . Ensure coverage for mobile-specific scenarios: network variation, OS version/device fragmentation, permissions, dark mode, background/foreground lifecycles, and install/upgrade flows. . Ensure coverage for web-specific scenarios: cross-browser, responsive layouts, progressive enhancement, and web performance. Automation & Tooling . Define and scale automation frameworks for mobile (e.g., Appium, Espresso, XCUITest) and web (e.g., Selenium/WebDriver, Cypress, Playwright). . Integrate automation into CI/CD (e.g., Jenkins, GitHub Actions, CircleCI, Bitrise) with fast and reliablequality gates. . Leverage device labs/real-device clouds and virtualized environments for breadth and depth of coverage. . Implement observability and analytics-driven testing using crash, performance, and user behavior signals set updashboards and alerts for release and app health. . Explore/lead GenAI-driven QA initiatives that improve test authoring, maintenance, and coverage. Quality Governance & Metrics . Define and track KPIs: defect leakage, automation ROI, release success rate, regression cycle time, crash-free and ANR rates, performance budgets, and stability SLAs. . Run data-driven triage partner with engineering on systemic fixes and quality debt reduction. . Champion shift-left practices, including early involvement in design and architecture discussions, and embedding quality gates in the SDLC. People Leadership . Hire, mentor, and develop a high-performing team of SDETs and QA engineers (manual and automation). . Drive resource planning, prioritization, and career growth foster a culture ofownership, accountability, and continuous improvement. Cross-Functional Collaboration . Represent QA in technical reviews and cross-team forums ensure quality priorities and risks are visible and addressed. . Partner closely with product, design, engineering, data, and customer support to align on quality outcomes and feedback loops. Non-Functional Quality . Own strategies for performance, stability/reliability, security, accessibility, localization, and compliance testing across platforms. What qualities are we looking for. 8+ years in software testing/QA with 3+ years leading QA teams for consumer-scale mobile and web applications. . Deep understanding of Android & iOS ecosystems (app lifecycle, build pipelines, release workflows, store processes) andmodern web (browser engines, responsive design, performance). . Hands-on expertise with mobile automation (Appium, Espresso, XCUITest) and web automation (Selenium/WebDriver, Cypress, Playwright). . Strong experience with CI/CD and build systems (e.g., Jenkins, GitHub Actions, CircleCI, Bitrise) andartifact management. . Solid understanding of API testing and service integrations (e.g., Postman, REST Assured),mocking, and contract testing. . Experience with observability and crash/performance tooling able to drive analytics-informed test strategies. . Excellent communication, stakeholder management, and decision-making skills in fast-paced environments. Nice to Have . Experience operating at millions of MAUs and rapid release cadences (weekly/bi-weekly or faster). . Expertise in performance testing (startup time, rendering, memory, network) andaccessibility standards. . Experience with feature flags and A/B experiment QA. . Exposure to security testing and privacy/compliance considerations for consumer apps. . Experience setting up mobile device labs and optimizing test execution at scale. . Hands-on with GenAI tools for test generation, flakiness reduction, and maintenance. What Success Looks Like (30/60/90) . 30 days: Assess quality baselines, refine release checklists, and align on KPIs and reporting cadences. . 60 days: Uplevel test plans and automation coverage for priority areas implement quality gates in CI/CD reduce defect leakage/regression time. . 90 days: Demonstrate improved release stability and time-to-signoff establish dashboards for app health mature QA governance and incident RCAs. Why This Role
