Job Profile: QA Manager – Consumer Apps (Android, iOS) and Web
Location: Bangalore | Karnataka
Years of Experience: 8 - 10 years
ABOUT THE TEAM & ROLE:
We are seeking an experienced QA Manager to lead quality for our consumer applications across Android, iOS, and Web. This role is cross-functional, hands-on, and process-driven, with a strong focus on release management, automation at scale, quality governance, and collaboration with product, engineering, and program teams.
What will you get to do here?
Quality Strategy & Leadership
- Own the end-to-end
QA strategy
for Android, iOS, and Web, aligning with product goals and engineering roadmaps. - Define
test approaches
for features, experiments, platform changes, and migrations; ensure comprehensive coverage across functional and non-functional areas. - Establish and evolve
quality standards, checklists, and knowledge bases
that scale with the team and product.
Release Management & Signoff
- Lead
release readiness
and sign-off for mobile and web releases across alpha/beta/production channels. - Partner with engineering, product, and program/release leads on
go/no-go
decisions; communicate risks, blockers, and mitigations. - Run
bug bashes
, ensure critical defects are triaged and fixed, and maintain consistent release checklists
. - Drive robust
post-release monitoring
and root-cause analysis (RCA) for production incidents.
Test Planning & Execution
- Oversee
functional, integration, regression, UX, and accessibility
testing for mobile and web. - Ensure coverage for mobile-specific scenarios:
network variation
, OS version/device fragmentation
, permissions
, dark mode
, background/foreground lifecycles
, and install/upgrade flows
. - Ensure coverage for web-specific scenarios:
cross-browser
, responsive layouts
, progressive enhancement
, and web performance
.
Automation & Tooling
- Define and scale
automation frameworks
for mobile (e.g., Appium
, Espresso
, XCUITest
) and web (e.g., Selenium/WebDriver
, Cypress
, Playwright
). - Integrate automation into
CI/CD
(e.g., Jenkins, GitHub Actions, CircleCI, Bitrise) with fast and reliable quality gates
. - Leverage
device labs/real-device clouds
and virtualized environments
for breadth and depth of coverage. - Implement
observability and analytics-driven testing
using crash, performance, and user behavior signals; set up dashboards and alerts
for release and app health. - Explore/lead
GenAI-driven QA
initiatives that improve test authoring, maintenance, and coverage.
Quality
- Define and track
KPIs
: defect leakage, automation ROI, release success rate, regression cycle time, crash-free and ANR rates, performance budgets, and stability SLAs. - Run
data-driven triage
; partner with engineering on systemic fixes and quality debt reduction. - Champion
shift-left
practices, including early involvement in design and architecture discussions, and embedding quality gates in the SDLC.
People Leadership
- Hire, mentor, and develop a high-performing team of
SDETs
and QA engineers
(manual and automation). - Drive
resource planning
, prioritization, and career growth; foster a culture of ownership
, accountability
, and continuous improvement
.
Cross-Functional Collaboration
- Represent QA in technical reviews and cross-team forums; ensure quality priorities and risks are visible and addressed.
- Partner closely with product, design, engineering, data, and customer support to align on quality outcomes and feedback loops.
Non-Functional Quality
- Own strategies for
performance
, stability/reliability
, security
, accessibility
, localization
, and compliance
testing across platforms.
What qualities are we looking for?
8+ years
in software testing/QA with 3+ years
leading QA teams for consumer-scale
mobile and web applications.- Deep understanding of
Android & iOS ecosystems
(app lifecycle, build pipelines, release workflows, store processes) and modern web
(browser engines, responsive design, performance). - Hands-on expertise with
mobile automation
(Appium, Espresso, XCUITest) and web automation
(Selenium/WebDriver, Cypress, Playwright). - Strong experience with
CI/CD
and build systems (e.g., Jenkins, GitHub Actions, CircleCI, Bitrise) and artifact management
. - Solid understanding of
API testing
and service integrations (e.g., Postman, REST Assured), mocking
, and contract testing
. - Experience with
observability
and crash/performance
tooling; able to drive analytics-informed test strategies. - Excellent
communication
, stakeholder management
, and decision-making
skills in fast-paced environments.
Nice to Have
- Experience operating at
millions of MAUs
and rapid release cadences
(weekly/bi-weekly or faster). - Expertise in
performance testing
(startup time, rendering, memory, network) and accessibility
standards. - Experience with
feature flags
and A/B experiment
QA. - Exposure to
security testing
and privacy/compliance
considerations for consumer apps. - Experience setting up
mobile device labs
and optimizing test execution at scale
. - Hands-on with
GenAI tools
for test generation, flakiness reduction, and maintenance.
What Success Looks Like (30/60/90)
- 30 days: Assess quality baselines, refine release checklists, and align on KPIs and reporting cadences.
- 60 days: Uplevel test plans and automation coverage for priority areas; implement quality gates in CI/CD; reduce defect leakage/regression time.
- 90 days: Demonstrate improved release stability and time-to-signoff; establish dashboards for app health; mature QA governance and incident RCAs.
Why This Role
- High ownership to influence
quality at scale
across mobile and web. - Opportunity to
build and lead
strong QA teams and practices. - Work on complex engineering challenges with meaningful user impact.
Visit our tech blogs to learn more about some the challenges we deal with:
https://bytes.swiggy.com/the-swiggy-delivery-challenge-part-one-6a2abb4f82f6
https://bytes.swiggy.com/swiggy-distance-service-9868dcf613f4
https://bytes.swiggy.com/the-tech-that-brings-you-your-food-1a7926229886
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
