Posted:5 days ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

Company Description

S-Gear, established in 1980, is a manufacturer and designer of EHV Disconnectors, Isolators, and Earthing Switches. Starting with AB Switches of 11kV rating, the company adheres to Quality, Service, Innovation, and Reliability, and now offers a wide range of Disconnectors from 11kV to 765kV. Our products, including Railway Traction Switches, Fuses, and Motor Operating Mechanisms, serve various sectors like Testing Labs, Transmission Grids, and Industrial Customers. We provide tailored solutions with a strong sales and marketing team backed by engineering and manufacturing expertise, ensuring products of the highest technical standards.

Job Summary:

We are hiring a proactive and detail-oriented Sales Order Management Professional

Must-Have: Excellent written and verbal communication skills in English

·       Must-Have: Strong letter drafting skills

·       Must-Have: Ability to speak in Hindi (spoken communication)

·       Open to both Male and Female candidates



Key Responsibilities:

·       Order Management:

·       Receive and process customer orders in the ERP system.

·       Verify accuracy of pricing, delivery terms, product codes, taxes, and schedules.

·       Coordinate with production, planning, and inventory for timely execution.

·       Documentation & Technical Submissions:

·       Maintain organized documentation for orders, contracts, and dispatches.

·       Coordinate with design/engineering teams to collect and submit technical documents (e.g., drawings, datasheets, QAPs).

·       Track submission dates, approvals, and customer responses.

·       Communication & Letter Drafting:

·       Draft professional letters and emails for customer correspondence, clarifications, time extension requests, contract amendments, and follow-ups.

·       Ensure high standards in written communication—clear, concise, and grammatically correct.

·       Act as a communication link between clients and internal departments.

·       Customer Coordination & Payment Follow-up:

·       Communicate order status, delays, and delivery schedules to clients in both English and Hindi

receivables and pending payments

·       Support the finance team with billing documentation and payment reconciliations.

Dispatch & Delivery Coordination:

·       Coordinate with stores/logistics for on-time dispatch.

·       Ensure accuracy and compliance in dispatch documents (invoices, packing list, e-way bills, etc.).

·       Reporting:

·       Maintain dashboards for open orders, document status, dispatch timelines, and receivables.

·       Share regular MIS reports with management.

·       Travel:

·       Willingness to travel for customer meetings, dispatch follow-ups, or project-related coordination (as needed).



Required Qualifications:

·       Bachelor’s degree in Engineering or Commerce or related field.

·       3–7 years of relevant experience in sales order processing/documentation in a manufacturing or industrial environment.

·       Excellent communication skills in English (spoken and written) – Mandatory

·       Ability to speak in Hindi – Mandatory

·       Strong business letter/email drafting skills – Mandatory

·       ERP system experience (SAP, Oracle, or equivalent) and good proficiency in MS Excel/Word.



Preferred Qualifications:

·       Experience in electrical equipment manufacturing Industry

technical documentation



Key Skills:

·       Written communication and formal correspondence

·       Customer service and payment follow-up

·       Document management and record-keeping

·       Coordination across departments

·       Time and task management

·       Multilingual: English (mandatory), Hindi (mandatory),

·

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