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Product Manager, Healthcare Information Systems (HIS) & Electronic Medical Records (EMR) Exp: 10- 15 years Job Summary: We are seeking an experienced and passionate Product Manager to lead the strategy, roadmap, and delivery of our Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) products. The ideal candidate will possess a deep understanding of clinical workflows, healthcare regulations, interoperability standards, and the unique challenges faced by healthcare providers. You will be the voice of the customer, translating market needs into compelling product features that drive adoption, user satisfaction, and business growth. Key Responsibilities: Product Strategy & Vision: Define and articulate a clear product vision and strategy for your HIS/EMR portfolio, aligning with the company's overall business objectives and market opportunities. Conduct comprehensive market research, competitive analysis, and customer segmentation to identify unmet needs, market trends, and competitive differentiators. Develop and maintain a compelling product roadmap, prioritizing initiatives based on strategic value, customer impact, technical feasibility, and business ROI. Customer & Market Expertise: Act as the primary subject matter expert for HIS/EMR within the organization, staying abreast of evolving clinical practices, healthcare policies (e.g., HIPAA, GDPR, local regulations in India), and interoperability standards (e.g., HL7, FHIR). Engage directly with healthcare providers, administrators, clinicians, and patients to deeply understand their workflows, pain points, and emerging needs. Translate complex clinical and operational requirements into clear, concise, and actionable product specifications, user stories, and acceptance criteria. Product Development & Execution: Lead the entire product lifecycle from ideation through design, development, launch, and post-launch optimization, leveraging Agile/Scrum methodologies. Collaborate closely with cross-functional teams including Engineering, UX/UI Design, Clinical Informatics, Quality Assurance, Sales, Marketing, and Customer Success. Manage and prioritize the product backlog, ensuring alignment with the roadmap and efficient execution by development teams. Oversee the design and development of intuitive and efficient user interfaces that enhance clinical usability and patient engagement. Interoperability & Integrations: Drive the strategy for seamless integration with other healthcare systems (e.g., PACS, LIS, RCM, billing systems, public health registries) and external partners. Champion the adoption and implementation of healthcare interoperability standards (e.g., HL7, FHIR, DICOM) to ensure data exchange capabilities. Evaluate and manage strategic partnerships or third-party integrations that enhance product value. Go-to-Market & Commercialization: Partner with Marketing and Sales to develop compelling product messaging, positioning, and go-to-market strategies. Support sales enablement through product training, demonstrations, and creation of sales tools and collateral. Monitor product performance, analyze key metrics (e.g., adoption rates, user engagement, revenue), and use data-driven insights to inform product iterations and improvements. Regulatory Compliance & Quality: Ensure all product features and functionalities comply with relevant healthcare regulations, data privacy laws, and industry best practices. Work closely with legal and compliance teams to mitigate risks and ensure product safety and effectiveness. Preferred Qualifications: Demonstrable expertise in healthcare clinical workflows (e.g., inpatient, outpatient, specialty-specific), hospital operations, and administrative processes. Experience with specific EMR/HIS platforms (e.g., Epic, Cerner, Allscripts, Meditech, or leading Indian EMR/HIS systems). Experience with artificial intelligence (AI) or machine learning (ML) applications in healthcare. Certifications in Product Management (e.g., CSPO, PMC, CSM Level 5 ) or Project Management (PMP). 10+ years of progressive experience in product management, with at least 5+ years specifically focused on Healthcare Information Systems (HIS) and/or Electronic Medical Records (EMR) software. In-depth understanding of healthcare interoperability standards (HL7, FHIR) and experience with integration strategies. Strong knowledge of relevant healthcare regulations and compliance frameworks (e.g., HIPAA, local data privacy laws). Proven track record of successfully defining, launching, and managing complex software products throughout their lifecycle. Experience working in an Agile/Scrum development environment. Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences (technical, clinical, business). Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to thrive in a fast-paced, dynamic, and highly regulated environment. Familiarity with UX principles and user-centred design methodologies. Show more Show less
