Product Manager

Product Manager – Ziplyne

• Location:

  Remote (India-based preferred)

• Experience:

  3–5 years

• Function:

  Product Management

• Industry:

  SaaS / B2B Software

Overview:

Ziplyne

Key Roles & Responsibilities:

Agile & Sprint Management

• Lead daily stand-ups with the engineering team to track progress and align on priorities.
• Create and manage sprints in

  Jira

  : task allocation, deadline setting, and delivery tracking.
• Collaborate with Founders during sprint planning and update sprint boards regularly.
• Maintain and update sprint workflows, deployment checklists, and supporting documentation.

Cross-Functional Collaboration

• Sync regularly with:

• Customer Success

  to gather feedback, client issues, and enhancement requests.

• Tech Lead (Kundan)

  to resolve blockers and monitor development timelines.

• Founders (especially Rajiv)

  for strategic input and daily alignment.

• UI/UX Designer

  to refine user experience and product enhancements.
• Schedule and facilitate internal cross-functional meetings to maintain team alignment.

Client & Partner Engagement

• Deliver product trainings to prospects, clients, and partners.
• Conduct follow-up workshops post-training to drive adoption and ensure comprehension.
• Evaluate and prioritise client-reported bugs, managing resolutions in coordination with engineering.

Product Quality & Feedback

• Perform regular end-user testing of the product; share feedback and usability insights with the team.
• Collaborate with design and development to ensure alignment with business and user needs.

Documentation & Communication

• Maintain key product documentation including:
• Knowledge Articles (KAs)
• Release Notes (RNs)
• Sprint workflows and deployment checklists
• Capture and distribute meeting summaries to all stakeholders.
• Ensure important Zoom meetings are recorded and archived for future reference.
• Champion transparent and timely information flow across teams.

Process Optimisation & Culture

• Identify and implement workflow improvements for better team efficiency.
• Foster a culture of trust, accountability, and cross-functional collaboration.
• Monitor team capacity and manage workload to support a healthy work environment.

Strategic Planning & Roadmap Execution

• Contribute to product roadmap planning and quarterly release goals.
• Coordinate releases with internal and client timelines.
• Break down high-level goals into sprint-level tasks and initiatives.

Soft Skills Required:

• Strong organisational and multitasking capabilities
• Clear and proactive communicator
• User-centric, solution-oriented mindset
• Collaborative and empathetic team leader
• Adaptive and structured approach to work