Ziplyne

Product Manager – Ziplyne Location: Remote (India-based preferred) Experience: 3–5 years Function: Product Management Industry: SaaS / B2B Software Overview: The Product Manager at Ziplyne serves as the operational and strategic nucleus of our product team. You will lead cross-functional collaboration across Engineering, Design, Customer Success, and the Founders to ensure successful sprint execution, product delivery, and client satisfaction. This role demands a mix of strong execution skills, structured thinking, and a high degree of ownership. Key Roles & Responsibilities: Agile & Sprint Management Lead daily stand-ups with the engineering team to track progress and align on priorities. Create and manage sprints in Jira : task allocation, deadline setting, and delivery tracking. Collaborate with Founders during sprint planning and update sprint boards regularly. Maintain and update sprint workflows, deployment checklists, and supporting documentation. Cross-Functional Collaboration Sync regularly with: Customer Success to gather feedback, client issues, and enhancement requests. Tech Lead (Kundan) to resolve blockers and monitor development timelines. Founders (especially Rajiv) for strategic input and daily alignment. UI/UX Designer to refine user experience and product enhancements. Schedule and facilitate internal cross-functional meetings to maintain team alignment. Client & Partner Engagement Deliver product trainings to prospects, clients, and partners. Conduct follow-up workshops post-training to drive adoption and ensure comprehension. Evaluate and prioritise client-reported bugs, managing resolutions in coordination with engineering. Product Quality & Feedback Perform regular end-user testing of the product; share feedback and usability insights with the team. Collaborate with design and development to ensure alignment with business and user needs. Documentation & Communication Maintain key product documentation including: Knowledge Articles (KAs) Release Notes (RNs) Sprint workflows and deployment checklists Capture and distribute meeting summaries to all stakeholders. Ensure important Zoom meetings are recorded and archived for future reference. Champion transparent and timely information flow across teams. Process Optimisation & Culture Identify and implement workflow improvements for better team efficiency. Foster a culture of trust, accountability, and cross-functional collaboration. Monitor team capacity and manage workload to support a healthy work environment. Strategic Planning & Roadmap Execution Contribute to product roadmap planning and quarterly release goals. Coordinate releases with internal and client timelines. Break down high-level goals into sprint-level tasks and initiatives. Soft Skills Required: Strong organisational and multitasking capabilities Clear and proactive communicator User-centric, solution-oriented mindset Collaborative and empathetic team leader Adaptive and structured approach to work