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Summary: The product manager is responsible for managing consumer credit card products, loan products and feature enhancements and in order to drive sales, growth and profitability. They are the subject matter experts for the business and are responsible for driving the product vision and managing the product through all phases of the development and implementation process. They develop and manage the product roadmap and strategy by conducting competitive analysis, identifying industry trends and opportunities, and finding ways to better serve consumers. Responsibilities: Develop long-term product plans, focusing on customers, competition, profitability, product life cycle, and service considerations. Manage product development process, including defining product, features and enhancements, as well as creating and writing business requirements in order to bring the product to market or integrate enhancements into existing products. Manage the testing, rollout and validation of new card products, enhancements and functionalities. Support the day-to-day product management activities including but not limited to reporting, budgeting, managing any terms and regulatory changes, and product maintenance and system updates. Work closely with product, credit risk and marketing teams in order to forecast acquisition and profitability. Manage market intelligence, with respect to consumer credit card products, value propositions, rewards programs, market trends, new products and payment advancements. Maintain industry analysis, and competitive reporting to develop actionable product roadmap as well as an acquisition strategy. Education: Bachelor’s degree preferred or 3-5 years of equivalent work experience. Experience: Product development and/or management in the financial services industry (preferrable experience with payment, loyalty or credit cards) Skills: Strong attention to detail with excellent verbal and written communication skills; Ability to multi-task and work in a fast-paced environment; Maintain acceptable attendance standards; Strong interpersonal and professional relationship-building skills; Strong organizational, planning and time management skills; Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines Must have strong analytical skills to analyze metrics and create reports Proven ability to adapt and modify as needed to meet departmental deliverables. Strong working knowledge of computer software including Microsoft Office Company Overview As a fintech leader, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services and our goal is to empower companies to accelerate business, drive compliance, and maximize service. Founded in 1986, purchased by current CEO, David Johnson, in 2008 Privately owned by Stone Point Capital, Vervent Management and other passive investors. Lines of Business: • Primary Servicing – Loan, Credit Card & Lease • Capital Markets Services – Backup Servicing, Verifications, • Collateral Management, Structured Settlements, etc. • Credit Card Programs – within the Vervent Card Division we offer a) Captive Credit Card Programs (secured and unsecured) b) Managed Card Services Global Service Operations supports all divisions to facilitate servicing and card program management Clients include consumer and small business “marketplace” lenders, finance companies, leasing companies, insurance companies, captive finance companies, alternative capital providers, consumers and banks Vervent services ~$150 billion in assets as a primary and backup servicer. It also manages ~1 million consumer credit cards. Locations: San Diego, Baja, Portland, Sioux Falls, Philippines, India Show more Show less
