Product Manager

About the Company:

Tyfone, a global leader in the SaaS Digital Banking, Youth Banking, and Digital Payments sectors, is redefining how the world engages with digital finance and payments. Our digital solutions empower individuals, families, and businesses to simplify and make it easier to manage their financial lives, achieve their financial goals, and improve their financial health. Our solutions power digital services for banks and credit unions across the U.S.

Tyfone is a leader in the digital banking sector, offering a range of solutions including nFinia Retail Digital Banking, nFinia Business Digital Banking, and Harmoney Management Console.

We also provide payment solutions such as FedNow Instant Payment Xchange™ (IPX), Skip-A-Pay, and Quick Pay. Over 100 customers trust Tyfone's solutions, which are supported by over 200 integrations and over 140 patents. Tyfone has been recognized as a Best Place to Work in Fintech by American Banker and has received multiple awards for its solutions. The company operates with a lean-team model for external engagements to manage costs, increase selling time, and accelerate pipeline velocity. Tyfone values collaborative execution as the path to market leadership.

We are an equal-opportunity employer, and we encourage candidates from diverse backgrounds to apply.

About the Role:

A Tyfone Product Manager, specializing in Business Banking, will be working on cutting-edge Commercial and SMB Digital Banking solutions. (S)He will work on product lifecycle management starting from market research and product definition to user experience, documentation, and delivery definition. You’ll work with outstanding engineering and design teams to develop world class products and report to the Senior Director of Product Management.

Apart from the necessary engineering and technology meetings, you will participate in customer and partner meetings, as necessary, to understand and define the problem product requirements and manage our product life cycle from market and customer requirements to tactical activities leading to delivery.

Key Responsibilities

The responsibilities of a Tyfone Product Manager for Business Banking include (but are not limited to) the following:

• Carry out B2B market research to establish a competitive landscape and market definition within the Commercial and SMB banking space using automated workflows of custom AI agents.
• Research potential product features in terms of usage, best practices, corporate regulatory compliance (e.g., AML, KYC for businesses), financial crime/fraud potential specific to commercial transactions, and general money movement practices followed by accounts and financial controllers in the US.
• Research and evaluate potential partner integrations focusing on B2B systems (e.g., ERP, accounting software, payment aggregators) for differentiation, customer experience, revenue potential, and speed-to-market by keeping a close eye on the evolving B2B Fintech space, especially the ones offering differentiation using AI-driven cash management solutions in what is mostly a red ocean market.
• Develop rationale, value definition, and differentiation for product features focussing on optimizing business client cash flow, treasury, or payment operations.
• Drive product strategic planning, backlog grooming, and roadmap definition.
• Peruse the final product, by being an internal customer to the engineering team, essentially performing Internal User Acceptance Testing and feature sign-off.
• Manage the product lifecycle from market/customer requirements to tactical activities leading to general availability, handing off delivery and support.
• Launch planning and Go-to-market strategy support.
• Drive product development across development teams (primarily Customer Support / Sales Development/Engineering and Quality Assurance) through problem definition, requirements clarifications and finalization, scope definition, and co-ordination between teams.
• Achieve customer discovery using rapid prototyping techniques powered by Generative AI and vibe coding tools.
• Train the Sales team, Customer Success, and Delivery orgs on the value derived from your product along with the necessary support material to enable them to sell the Commercial/SMB Digital Banking Suite to new prospects and cross-sell to existing customers. This involves product documentation, demos, and, as applicable, product training.
• Coordinate and build strong working relations with various internal stakeholders, including the executive Management team, Engineering, Sales, Marketing, Solution Consulting, and Quality Assurance.

Deliverables

Specific deliverables of a Tyfone Product Manager include (but are not limited to) the following:

• Product Requirements Document (PRD) and Business Requirements Document (BRD) for B2B features
• Competitive analysis, product comparisons, and sales battle cards specially focussed on the Cash Management, Treasury Management, and Commercial Banking space.
• Prioritization of features for upcoming versions of our products in relation to vendor features and grooming the backlog
• Business case
• User stories and epics for these features focusing on B2B user journeys (e.g., multi-user authorization, bulk payments, and other standard cash management best practices).
• UI/UX coordination and direction
• Participate in roadmap planning for our products.
• Documentation of features, support documentation, and delivery definition
• Beta release plan and launch planning
• Product briefing for go-to-market strategy
• Pricing models
• Marketing sheets, sales collateral, and market-facing communications
• Product training and demos
• Voice-of-the-customer surveys and product analytics
• Phasing out support for deprecated versions

It is a general expectation that AI-driven tools will be used extensively as a thought partner, co-pilot, reviewer, and polisher for all the deliverables of the PM along the product development lifecycle.

Requirements:

Education Requirements

• Bachelor’s degree in engineering fields; Business master’s degree preferred.

Experience Requirements

• Three to five years’ experience, preferably in Banking / Finance / SaaS / mobile related domains. Experience in B2B2B Fintech space in the US is preferred but Europe/Asia could work.
• Experience with strategic planning and product management fundamentals like developing use cases, flowcharts, and user journeys, with an emphasis on B2B workflows and corporate client lifecycle.
• Proficiency in using LLM-based AI tools across all aspects of product work is non-negotiable.
• Strong bias towards action and outcomes. Complete ownership of the problem and solution spaces. No paper pushing.
• Ability to clearly communicate in both verbal and written forms in a professional manner is essential.
• Experience using documentation and data analysis tools.
• Understanding engineering methodologies and processes like Agile development and release management.