JOB DESCRIPTION Job Title : Customer Support Executive – Onsite Location: Deployed at Transporter’s Office – Chennai & Tamilnadu Regions Employment Type: Full-time | Field-based | 6 Days a Week About the Role: Truckrr is hiring a dedicated Customer Support Executive to be stationed onsite at a transporter’s location, responsible for ensuring the smooth operation of our Driver Management as a Service (DMaaS) model. You will handle on-ground driver operations, manage trip and salary execution using Truckrr applications, and generate reports and insights for the client. Reporting To: This is a cross-functional role, where the executive will report: Operationally to the Transporter (Client Site Manager/Owner) for day-to-day coordination, vehicle productivity, and driver availability. Functionally to the Truckrr Customer Support Manager, who will guide on platform usage, service standards, reporting formats, and overall delivery of Truckrr DMaaS. Key Responsibilities: Driver Operations & Monitoring Monitor driver attendance, shift planning, and trip creation daily. Source, onboard, and allocate verified drivers from Truckrr HERO App. Ensure all vehicles have assigned drivers and are operating at full fleet productivity. Payment Management via Truckrr App Use Truckrr ONE platform to manage trip logs, salary payouts, and incentive approvals. Ensure driver payments are correctly processed with full transparency. Reporting & Meetings Extract daily, weekly, and monthly MIS reports and driver analytics. Present operational insights to the client during weekly and monthly meetings. Collaborate with Truckrr Customer Support Manager for dashboards and escalations. Upselling & Additional Value Services Identify opportunities to upsell services like: Diesel card integration Toll management Insurance Truckrr Credit (invoice-based financing) Promote Truckrr as a single-stop solution for fleet efficiency. Candidate Requirements: 1–3 years experience in transport operations, logistics, or field coordination. ( Fresher can also Apply) Proficient in using mobile apps, dashboards, and digital payment systems. Familiarity with fleet operations and driver payroll. Good communication in Tamil + Hindi + working knowledge of English. Willing to be deployed full-time at the client location. Compensation: ₹18,000 – ₹28,000/month (based on experience & location) , Freshers Rs.15000/- Month. Performance incentives on upsell conversions (increase in productivity, diesel, toll, etc.) To Apply: Send your CV to: [email protected] Subject: Application – Onsite Customer Support Executive – Truckrr Job Type: Full-time Pay: ₹18,000.00 - ₹29,925.30 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Expected Start Date: 24/06/2025

JOB DESCRIPTION Job Title : Customer Support Executive – Onsite Location: Deployed at Transporter’s Office – Chennai & Tamilnadu Regions Employment Type: Full-time | Field-based | 6 Days a Week About the Role: Truckrr is hiring a dedicated Customer Support Executive to be stationed onsite at a transporter’s location, responsible for ensuring the smooth operation of our Driver Management as a Service (DMaaS) model. You will handle on-ground driver operations, manage trip and salary execution using Truckrr applications, and generate reports and insights for the client. Reporting To: This is a cross-functional role, where the executive will report: Operationally to the Transporter (Client Site Manager/Owner) for day-to-day coordination, vehicle productivity, and driver availability. Functionally to the Truckrr Customer Support Manager, who will guide on platform usage, service standards, reporting formats, and overall delivery of Truckrr DMaaS. Key Responsibilities: Driver Operations & Monitoring Monitor driver attendance, shift planning, and trip creation daily. Source, onboard, and allocate verified drivers from Truckrr HERO App. Ensure all vehicles have assigned drivers and are operating at full fleet productivity. Payment Management via Truckrr App Use Truckrr ONE platform to manage trip logs, salary payouts, and incentive approvals. Ensure driver payments are correctly processed with full transparency. Reporting & Meetings Extract daily, weekly, and monthly MIS reports and driver analytics. Present operational insights to the client during weekly and monthly meetings. Collaborate with Truckrr Customer Support Manager for dashboards and escalations. Upselling & Additional Value Services Identify opportunities to upsell services like: Diesel card integration Toll management Insurance Truckrr Credit (invoice-based financing) Promote Truckrr as a single-stop solution for fleet efficiency. Candidate Requirements: 1–3 years experience in transport operations, logistics, or field coordination. ( Fresher can also Apply) Proficient in using mobile apps, dashboards, and digital payment systems. Familiarity with fleet operations and driver payroll. Good communication in Tamil + Hindi + working knowledge of English. Willing to be deployed full-time at the client location. Compensation: ₹18,000 – ₹28,000/month (based on experience & location) , Freshers Rs.15000/- Month. Performance incentives on upsell conversions (increase in productivity, diesel, toll, etc.) To Apply: Send your CV to: hiring@truckrr.com Subject: Application – Onsite Customer Support Executive – Truckrr Job Type: Full-time Pay: ₹18,000.00 - ₹29,925.30 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Expected Start Date: 24/06/2025

We are seeking a skilled and experienced .NET Developer with over 4 years of experience in developing enterprise-grade applications. The ideal candidate will have a strong command of C#, ASP.NET (MVC & Core) , REST APIs, and solid experience in cloud platforms like AWS . You will be responsible for building scalable applications, integrating with third-party services, and deploying solutions on the AWS cloud. Key Responsibilities Develop and maintain applications using ASP.NET Core , C# , Entity Framework , and LINQ Build and consume RESTful APIs and Web Services Implement and deploy applications on Amazon Web Services (AWS) using services like: EC2, S3, Lambda, RDS, API Gateway, CloudFormation Work with SQL Server and NoSQL (e.g., DynamoDB) databases Follow best practices for code quality , security , and performance optimization Participate in code reviews, unit testing, and version control using Git Troubleshoot production issues and provide timely resolutions Collaborate with QA, DevOps, and Product teams in Agile/Scrum setup Required Skills 4+ years of hands-on development in .NET Framework/.NET Core Proficient in C#, ASP.NET MVC , Web API, Razor, LINQ Experience with SQL Server , stored procedures, indexing Strong knowledge of AWS cloud infrastructure Familiarity with CI/CD tools like AWS CodePipeline, GitHub Actions, or Jenkins Experience with Docker and deploying apps in containerized environments (optional but preferred) Excellent understanding of OOP, SOLID principles , and secure coding practices Job Types: Full-time, Permanent, Fresher Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Ability to commute/relocate: Thoraipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person Speak with the employer +91 8925182669

We are seeking a skilled and experienced .NET Developer with over 4 years of experience in developing enterprise-grade applications. The ideal candidate will have a strong command of C#, ASP.NET (MVC & Core) , REST APIs, and solid experience in cloud platforms like AWS . You will be responsible for building scalable applications, integrating with third-party services, and deploying solutions on the AWS cloud. Key Responsibilities Develop and maintain applications using ASP.NET Core , C# , Entity Framework , and LINQ Build and consume RESTful APIs and Web Services Implement and deploy applications on Amazon Web Services (AWS) using services like: EC2, S3, Lambda, RDS, API Gateway, CloudFormation Work with SQL Server and NoSQL (e.g., DynamoDB) databases Follow best practices for code quality , security , and performance optimization Participate in code reviews, unit testing, and version control using Git Troubleshoot production issues and provide timely resolutions Collaborate with QA, DevOps, and Product teams in Agile/Scrum setup Required Skills 4+ years of hands-on development in .NET Framework/.NET Core Proficient in C#, ASP.NET MVC , Web API, Razor, LINQ Experience with SQL Server , stored procedures, indexing Strong knowledge of AWS cloud infrastructure Familiarity with CI/CD tools like AWS CodePipeline, GitHub Actions, or Jenkins Experience with Docker and deploying apps in containerized environments (optional but preferred) Excellent understanding of OOP, SOLID principles , and secure coding practices Job Types: Full-time, Permanent, Fresher Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Ability to commute/relocate: Thoraipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person Speak with the employer +91 8925182669

As a Business Analyst at Truckrr, you will play a pivotal role in creating an eco-system and developing the best marketplace and SaaS product for the Road Transport Industry. Working closely with engineering, design, and business development teams, you will define the product strategy, features, and roadmap to address challenges faced by the on-ground transportation industry. Your responsibilities will encompass the full product lifecycle, from ideation and development to launch, feedback collection, and continuous improvement, all while adhering to Agile methodology for effective and timely delivery. Your key roles and responsibilities will include: Requirements Gathering and Analysis: - Collaborating with stakeholders to identify business needs and document functional and non-functional requirements. - Translating business needs into detailed user stories, workflows, and technical requirements. Product Development Support: - Defining and refining product features in collaboration with product managers and development teams. - Ensuring requirements are well understood and implemented during the development lifecycle. - Creating wireframes, process diagrams, and mockups to support product design. Data Analysis and Insights: - Analyzing user and operational data to provide insights guiding product decisions and business strategy. - Building dashboards and reports to track key performance metrics like user acquisition and community engagement. Market Research and Competitor Analysis: - Conducting market research to understand customer pain points and industry trends. - Analyzing competitors" offerings to identify gaps and opportunities for differentiation. Process Improvement: - Identifying inefficiencies in existing workflows and recommending improvements. - Assisting in designing scalable processes to optimize onboarding, subscription, and engagement. Stakeholder Communication: - Acting as a bridge between technical teams, business teams, and external stakeholders. - Facilitating discussions during sprint planning, product demos, and stakeholder meetings. Supporting Agile Practices: - Maintaining product backlogs, prioritizing features, and ensuring agile best practices. - Participating in sprint ceremonies such as stand-ups and retrospectives. Qualifications: Must-Have Skills: - Bachelor's degree in Business Administration, Computer Science, or related field. - 3+ years of experience as a Business Analyst, preferably in SaaS or technology startups. - Strong analytical and problem-solving skills with a focus on delivering business value. - Excellent communication skills to interact with diverse teams. - Proficiency in tools like JIRA, Confluence, MS Excel, Tableau, or Power BI. - Experience in writing BRDs, FRDs, user stories, and process diagrams. Preferred Skills: - Domain knowledge of the logistics, transportation, or supply chain industry. - Familiarity with mobile and web application development processes. - Exposure to subscription-based business models. - Experience working in an agile or scrum environment. Reporting to: Founder & CEO Mode: Work from Office, Thuraipakkam, Chennai. Email: hiring@truckrr.com Job Types: Full-time, Permanent Benefits: - Food provided - Provident Fund Schedule: - Day shift - Performance bonus - Yearly bonus Work Location: In person,

Sr. Executive – Operations & Customer Support, Road Transport · 10+ Years of experience in handling Operations and Traffic of FTL, including Open vehicles, LCV 20FT open and closed vehicles, 32FT Closed Body SXL/MXL, ODC, 20FT & 40FT/ 40FTReefer EXIM Container Vehicles placement from Market. · Strong communication skills in English, Tamil & Hindi, both spoken and written. · Proven Leadership skills and Team Management. · Software skills – Word, Excel, Power point, experience in any ERP Should coordinate with customer for FTL, and plan own vehicles and market vehicles. Should coordinate with Customs Clearance team, to plan own vehicles or market vehicles. Communicating with customers regularly to get feedback and contribute to sales increase by providing best services. Should follow with accounts team for market vehicle advance and balance payments. Should get market load to run the own vehicles. Should handle driver duty, settlement, diesel, toll and other R&M. And trip P&L. Customer wise one point contact should be managed, for uninterrupted hassle free continuous services. Daily reporting to Management (MIS), and weekly and monthly reviews to monitor performing at par with management’s projection and plans. If there is any deviation, take required action and follow the required strategy to fill the management target expectations. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person