Product Manager

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Experience:

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About the Role:

We are looking for a Product Manager with a strong mix of product sense, analytical thinking, and execution skills. The ideal candidate will own a key product category and play a pivotal role in driving business impact through data-driven decisions, scalable product experiences, and close stakeholder collaboration.

Roles & Responsibilities:

• Lead end-to-end product ownership for your category, from strategy to launch.
• Define, track, and analyze product metrics to drive data-backed decisions and measure success.
• Analyze competitive products, industry trends, and customer feedback to identify product gaps and opportunities.
• Partner with clients and internal stakeholders to gather business requirements and translate them into detailed product specifications.
• Create PRDs, user stories, and workflows that align with Agile sprints and release planning.
• Develop detailed wireframes, low-fidelity prototypes, and interaction flows using Figma or Miro.
• Maintain and communicate the product roadmap aligned with strategic business goals.
• Collaborate closely with engineering, design, QA, and GTM teams to ensure timely and quality delivery.
• Gather customer feedback continuously to refine product direction and improve usability.
• Lead user testing, feedback sessions, and reporting iterations for continuous improvement.
• Apply product sense and design thinking to create intuitive and scalable user experiences.
• Drive product discovery using product sense, empathy, and design thinking principles.
• Support customer onboarding, training, and documentation processes when needed.
• Participate in product reviews, demos, and retrospectives to drive continuous improvement.
• Ensure timely delivery through strong execution discipline and risk management.
• Champion a data-driven product culture through experimentation, metrics reviews, and analytics insights.

Requirements:

• 3–4 years of experience in B2B SaaS product management, preferably in CRM, calling, or customer engagement platforms.
• Strong understanding of Agile delivery methodologies and product ownership tools (Jira, ClickUp, or similar).
• Hands-on experience with analytics platforms such as Mixpanel, GA4, Looker, or Hotjar.
• Experience managing integrations or APIs in enterprise products is a strong plus.
• Sound knowledge of UX and interaction design principles.
• Strong communication and stakeholder management skills spanning users, clients, and engineering teams.
• Strategic thinker with the ability to connect business goals to user outcomes.
• Technical background or understanding of cloud-based architectures preferred.
• Bachelor’s degree in Engineering, Business, or related disciplines; MBA is an advantage.

What’s in it for you:

• Opportunity to own and scale category-defining products in a fast-paced environment.
• High visibility and collaboration across leadership and functional teams.
• A data-led product culture that encourages experimentation and innovation.