Role & responsibilities Responsibilities: Guiding the technical and engineering activities of the project from business requirements to solution development and delivery Meeting scope and business requirements, quality requirements, and reducing delivery failures due to technology and engineering risk Promote importance of meeting client requirements and client first attitude. Establish effective communication channel with client. Ensure that client requirements are determined and prioritized based on client needs and business value, and form the basis for the delivery of software products and services. Plan and implement secured software engineering activities (as per agile engineering process) to develop and deliver software products to meet client requirements. Manage development iteration (release; testing; acceptance) planning and estimation. Manage the scope and requirement (functional and non-functional) and control changes and their impact on project schedule, software quality, and project cost. Manage technology and technical risks. Manage the development, change, and improvement of requirements analysis and modeling, solution architecture, software architecture, and design. Manage the implementation of domain and technology standards and best practices. Apply frameworks, design patterns, and reusable software components. Manage the development, change, integration, and refactoring of software code to meet requirements and design. Manage the development, change, and improvement of software tests and test automation. Manage reviews and testing of software work products to improve software quality. Manage work product and technical dependencies for collaborative engineering Exhibit and establish a culture of quality software development. Work with technical/project leads to plan sprints with proper prioritization and estimates. Requirements Bachelor's or masters degree in technical, or engineering discipline Excellent interpersonal/communication skills, both verbal and written 8+ years of industry experience with full stack architecture and distributed systems. 8+ years of experience in Java, REST, Redis, AWS, Spring boot. Enthusiasm for innovation, experimentation, and self-development in backend development In-depth knowledge of Restful API, JSON. Experience with CI/CD and tools like Git, Bitbucket and Jenkins. Solid understanding of relational databases (e.g., Postgres, MySQL). Developing new software applications, features, and distributed services that support a high-scale web application Experience working in a fast-paced environment; continuous deployment, test-driven development, agile methodologies Stay current with the latest back-end technologies and best practices and share your findings with the team Help evolve our backend stack and mentor our other developers when it comes to patterns and best practices Work as part of an agile team across a variety of application domains Write structured, tested, readable and maintainable code Participate in code reviews to ensure code quality and distributed knowledge Ability to contribute to each step of the product development process (ideation, implementation, and release) Experience with performance tuning, profiling, and debugging applications. Skill Level Updates: He should be proficient in using Java 17 features and all core concepts of Java like Data structures, Locking, date managements, functional programming, modular programming, streams etc Core concepts of Spring boot like dependency management, interceptors, error handling etc Core concepts of JPA like Transaction management, repositories, locking. Core concepts of Spring security like Authentication and Authorization using OAuth2, database, and JWT token management. Core concepts of Spring Webflux like working with Web Clients, Mono, flux, Routers, handlers He should be aware of services and infrastructure required to deploy the microservices in AWS. He should be aware device registration and sending notifications in Twilio and Firebase. He should be aware of Release management using any Git based provider, and CI/CD pipeline. He should be good in JMS concepts like Queues, topics, producer, subscriber concepts. He should be good at writing SQL queriers and doing performance optimizations of those. He should be good at doing designs, and should be aware basic architectural patterns like Microservices, Event driven etc Preferred candidate profile Java, Spring boot Unit Testing Automation REACT programming (Spring boot WebFlux) Redis AWS Twillio SDK, FireBase Microservices Architecture, System Design (Design Patterns[JT1] ), Caching etc CI/CD Pipeline Automation (BitBucket, AWS Code Build and AWS Code Pipeline) Project Management Tools Jira, Confluence, Slack Good to Have NodeJS Programming Skills Exposure to Health Care Domain – Handling PHI/PII/HIPAA data [JT1]MVP is only applicable forIOS Rating 4 for unit testing is very good. Very few people will pass this level.

Role & responsibilities Job Description: HR Executive Job Summary: The HR Executive will assist with various HR functions, including onboarding, employee relations, compliance, benefits administration, and HR administration. The ideal candidate will have strong communication skills, attention to detail, and a solid understanding of HR practices. Key Responsibilities: Employee Relations: Address employee queries and guide on company policies and benefits. Resolve employee issues and foster positive relations. Conduct surveys to improve workplace culture. Organize recognition programs and employee engagement activities. Compliance & Record Keeping: Ensure compliance with labour laws and regulations. Conduct compliance audits and maintain employee records. Assist with audits and ensure confidentiality of HR data. Payroll Administration: Process payroll accurately and on time. Coordinate with stakeholders for payroll information. Prepare payroll compliance reports (Bonus, PT, PF, Gratuity, etc.). Benefits Administration: Administer health, life insurance, and wellness benefits. Address employee benefits inquiries and claims. Conduct benefits orientation and manage provider relationships. HR Administration: Manage attendance, leave records, and assist with payroll for consultants. Assist in policy development and implement HR procedures. Coordinate exit processes for departing employees. Preferred candidate profile Masters degree in HR, Business Administration, or related field. 2+ years of experience in an HR Executive or similar role. Familiarity with HR software (e.g., GreyHR, Keka). Knowledge of labour laws and HR best practices. Strong communication, organizational, and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Role & responsibilities Main Responsibilities Understands how to break down stories, estimate work, and document complete and thorough manual test plans and test cases Works closely with other development, product management, and other QA engineers to understand testing needs, prioritize work, and communicate and problem solve issues Assists in identifying test case priorities and makes recommendations on which cases to automate Executes manual test cases to ensure features are delivered with the highest level of quality. Ability to clearly articulate and write detailed bug and test findings Has ability to assess overall quality and communicate status and risks effectively to stakeholders Contributes to exploratory testing activities as needed Serves as a voice of the customer” on new product designs, in establishing testing priorities, and when identifying and investigating defects. Systematic approach to diagnosing, isolating, and duplicating issues Recommends solutions/approaches for testing to accommodate schedules and resource constraints Helps educate others on quality practices and approaches Collaborates and shares learnings with other quality minded individuals as a part of our Quality Community of Practice Qualifications and Experience Recommended 6+ years of experience in a quality analyst role Strong communication skills Strong analytical mindset and attention to detail Ability to work independently and without day-to-day direction Has a well-organized, methodical testing approach Understanding of QA testing methodologies, tools, and best practices Experience working in an agile environment

Responsibilities: Understands how to break down stories, estimate work, and document complete and thorough manual test plans and test cases Works closely with other development, product management, and other QA engineers to understand testing needs, prioritize work, and communicate and problem solve issues Assists in identifying test case priorities and makes recommendations on which cases to automate Executes manual test cases to ensure features are delivered with the highest level of quality. Ability to clearly articulate and write detailed bug and test findings Has ability to assess overall quality and communicate status and risks effectively to stakeholders Contributes to exploratory testing activities as needed Serves as a voice of the customer on new product designs, in establishing testing priorities, and when identifying and investigating defects. Systematic approach to diagnosing, isolating, and duplicating issues Recommends solutions/approaches for testing to accommodate schedules and resource constraints Helps educate others on quality practices and approaches Collaborates and shares learnings with other quality minded individuals as a part of our Quality Community of Practice Required Skills: Strong communication skills Strong analytical mindset and attention to detail Ability to work independently and without day-to-day direction Has a well-organized, methodical testing approach Understanding of QA testing methodologies, tools, and best practices Experience working in an agile environment Experience & Qualifications 6+ Years of experience BE/B.Tech/M.Tech/MCA

Responsibilities: Employee Relations: Act as a point of contact for employee queries and provide guidance to employees on company policies, procedures, and benefits. Foster positive employee relations and work to resolve employee issues in a timely and effective manner. Conduct surveys and feedback sessions to gather employee input and improve workplace culture. Organize employee recognition programs and events to celebrate achievements and milestones. Collect and analyze data related to employee relations issues, such as turnover rates, absenteeism, and employee satisfaction. Provide recommendations and implement solutions to address and resolve workplace issues. Assist in organizing employee engagement activities and events. Promote awareness and understanding of the organization s values and culture. Compliance and Record Keeping: Ensure that the organization complies with all State and Central labour laws and regulations. Conduct regular compliance audits and risk assessments to ensure adherence to regulatory requirements. Maintain up-to-date employee records and ensure confidentiality and security of HR data. Assist with internal and external audits, providing necessary documentation and explanations. Ensure that all employees are aware of and understand the organization s compliance policies. Identify opportunities to enhance the organization s compliance programs and record-keeping practices. Payroll Administration: Process payroll accurately and timely. Coordinating with various stakeholders to collect the information required for processing payroll. Prepare payroll compliance reports like Statutory Bonus, Professional Tax, Provident Fund, Gratuity, etc. Benefits Administration: Administer employee benefits programs, including health, accident and life insurance, health check plans, wellness programs, and other benefits. Provide support to employees regarding benefits inquiries, issues, and claims. Conduct benefits orientation sessions for new hires and ongoing education for current employees. Identify opportunities to enhance the benefits programs and improve employee satisfaction. Analyse benefits data to identify trends, costs, and opportunities for program improvements. Manage relationships with benefits providers and brokers to ensure effective program delivery. HR Administration: Good understanding is required Handle day-to-day HR administrative tasks such as managing attendance, leave records, and payroll assistance for apprentice and consultants. Assist in the development and implementation of HR policies and procedures. Coordinate exit processes for departing employees, including exit interviews and clearance procedures. Required Skills: Benefits Administration Labour Laws MS Office Attendance and Leave Administration Payroll Software (GreyHR preferably) Payroll HR Analytics Experience & Qualifications Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Proven experience at least 2 years as an HR Executive or similar role. Familiarity with HR software and tools (e.g., GreyHR, Keka). Knowledge of labour laws and HR best practices. Minimum Knowledge - Monthly filings Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Attention to detail and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Mandatory

Role & responsibilities Having experience for 1 year to 3 years in handling international voice process. Preferably US clients Responding to client calls, requests and chat. Providing technical support via phone and chat. Resolving issues via phone or chat. Providing 24/7 support and ability to work in rotational shifts, mainly night shifts. Excellent written and verbal communication skills. Good time management skills. Good interpersonal skills. Ability to think critically. Knowledge on Service Now ticketing too Preferred candidate profile

Responsibilities: Having experience for 1 year to 3 years in handling international voice process. Preferably US clients Responding to client calls, requests and chat. Providing technical support via phone and chat. Resolving issues via phone or chat. Providing 24/7 support and ability to work in rotational shifts, mainly night shifts. Excellent written and verbal communication skills. Good time management skills. Good interpersonal skills. Ability to think critically. Knowledge on Service Now ticketing tool. Experience & Qualifications 1 - 3 Years of experience BE/B.Tech/M.Tech/MCA

Integration Onboarding Specialist About Sencha Global SenecaGlobal offers end-to-end software services and solutions to organizations seeking a trusted and strategic global outsourcing partner. We help our clients realize significant cost savings through a broad range of technology solution areas including product development and maintenance, application development and maintenance, software testing, IT infrastructure support, Cloud Computing-AWS, DevOps, iSeries - AS/400 solutions, Mobile Enterprise in Android and iOS. Our services provide improved productivity, decreased cost, and increased value over time. The services and solutions we deliver through our unique global delivery model provide our clients with the competitive edge they need to succeed. This accomplished team of business leaders possesses over 100 years of collective experience in global Information Technology Enterprise Solutions. This same team of leaders successfully built a $480 million IT services firm that catered to middle-market companies and independent software vendors worldwide. Position Overview The Integration Onboarding Specialist plays a pivotal role in ensuring a smooth and successful integration of new Punchout customers into our eProcurement platform. This includes working closely with both internal and external teams, overseeing technical setups, and managing the customer experience throughout the onboarding process. You'll be instrumental in translating technical requirements into seamless client solutions and building strong relationships. Responsibilities Include: Managing Punchout Projects: Guide customers through the setup, development, and testing phases of cXML Punchout projects , ensuring successful eProcurement solution onboarding. Collaboration Across Teams: Work closely with internal IT teams, customer teams, and external IT teams to deliver a seamless and cohesive onboarding experience for Punchout users. Onboarding Documentation: Create and distribute comprehensive onboarding materials, including manuals, email templates, and other templated communications specific to Punchout projects, ensuring clear and consistent messaging. eProcurement Profile Management: Set up and maintain accurate eProcurement profiles for both Punchout and eCommerce users, aligning with specific customer needs. Monitoring and Support: Monitor new Punchout customer accounts during the onboarding and hyper-care periods , actively troubleshooting production issues and gathering customer feedback to identify opportunities for process improvement. Process Improvement: Stay informed about best practices and emerging trends in eProcurement and Punchout onboarding. You'll assess past projects for potential enhancements and provide valuable feedback to internal IT teams to boost overall performance and efficiency. Testing and Troubleshooting: Assist with the necessary setup for implementing Punchout projects, facilitate thorough testing, and resolve any issues that may arise during the testing phase to ensure proper system functionality. The Ideal Candidate Will Have: We are looking for a highly organized, time-efficient, and communicative individual who excels in customer service and thrives in a collaborative environment. Proficient skills in the following areas are key to success in this role: Technical Background: Familiarity with eProcurement technologies, specifically experience with SAP Ariba and/or Coupa is highly preferred. Communication: Exceptional verbal and written communication skills for interacting with diverse stakeholders. Interpersonal Skills: Ability to build rapport and foster strong working relationships with internal and external teams. Organizational Skills: Demonstrated ability to manage multiple projects, prioritize tasks, and keep track of intricate details. Time Management: Excellent capability to meet deadlines and efficiently manage your workload. Customer Service: A strong customer-centric approach, dedicated to providing a positive and effective onboarding experience.

Role & responsibilities Responding to client calls, requests and chat. Providing technical support via phone and chat. Resolving issues via phone or chat. Providing 24/7 support and ability to work in rotational shifts, mainly night shifts. Excellent written and verbal communication skills. Good time management skills. Good interpersonal skills. Ability to think critically. Knowledge on Service Now ticketing too Preferred candidate profile Having experience for 1 year to 3 years in handling international voice process. Preferably US clients

SenecaGlobal offers end-to-end software services and solutions to organizations seeking a trusted and strategic global outsourcing partner. We help our clients realize significant cost savings through a broad range of technology solution areas including product development and maintenance, application development and maintenance, software testing, IT infrastructure support, Cloud Computing-AWS, DevOps, Microsoft Azure, iSeries - AS/400 solutions, Mobile Enterprise in Android, and iOS. Our services provide improved productivity, decreased cost, and increased value over time. The services and solutions we deliver through our unique global delivery model provide our clients with the competitive edge they need to succeed. This accomplished team of business leaders possesses over 100 years of collective experience in global Information Technology Enterprise Solutions. This same team of leaders successfully built a $480 million IT services firm that catered to middle-market companies and independent software vendors worldwide. Role & responsibilities Having experience for 1 year to 3 years in handling international voice process. Preferably US clients Responding to client calls, requests and chat. Providing technical support via phone and chat. Resolving issues via phone or chat. Providing 24/7 support and ability to work in rotational shifts, mainly night shifts. Excellent written and verbal communication skills. Good time management skills. Preferred candidate profile Good interpersonal skills. Ability to think critically. Knowledge on Service Now ticketing too

The role incumbent is accountable for managing Front Office operations encompassing guest relations, office communication, corporate event support, and administrative coordination, physical security, material movement, asset movement Manage guest relations- (client visitors, vendor visitors, employee visitors, VIP visitors) Manage physical security to protect company property and control movement of people Manage movement of materials in and out of the office Manage office communications (phone, courier) services Organize events Handling petty cash and Credit card spend Administrative support Coordinating and maintaining records for asset management and inventory tracking Coordinating with the office space provider to ensure seamless facility support, service quality, and timely issue resolution Managing issuance, replacement, and collection of employee ID cards Overseeing meeting room scheduling, setup, and overall lobby/reception area presentation Required Skills: Well-versed with MS Office and Office 365 tools Proficient in using collaborative communication platforms Proactive and cordial in dealing with employees, visitors, and vendors Strong communication skills both verbal and written in English Demonstrated ability to plan and manage office events and activities with attention to detail Self-motivated, dependable, a team player, and results-oriented Manage office operations and facility upkeep- Email & Calendar Management (Outlook): Should be able to write emails and mange calendar as and when required for blocking meeting rooms- Visitor Management Systems (VMS): Internal tool (Visitor tracking system) must be directly driven by the incumbent- Basic Knowledge of Access Control Panels / Intercom Systems: Access cards activation and deactivation management, intercom operation- (IPPBAX Internet Protocol Private Branch Exchange) AI Usage : Use of AI tools to enhance the operation of front office Verbal and Written communication skills Experience & Qualifications 1-2 Years of experience Graduation/MBA/Diploma in Facility management/Hospitality

Software Product Development Design, develop and test (Integration) Design and code reviews; Application setup and automated deployment To undertake development tasks without supervision, including software designing, programming, and testing- Understand frameworks, technologies and standards for the development and implementation of software products- Exhibit and establish a culture of quality software development- Work with technical/project leads to plan sprints with proper prioritization and estimates- Excellent interpersonal/communication skills, both verbal and written- Enthusiasm for innovation, experimentation, and self-development in backend development Required Skills: Java 18+ Spring Boot Spring JPA Design Patterns Junit R2 DBC MYSQL/PostgreSQL Microservices Architecture System Designing (Principles) Git 3rd party Integrations Secure Software Engineering Experience in working on reactive coding with mono and flux- Good to have : RabbitMQ Redis AWS S3 Experience & Qualifications 6-8 Years of experience BE/B- Tech/M- Tech/MCA